Garage Door Repair in Kentuckiana - Page 4

David Mitchell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On Thursday, July 2, the belt broke on my garage door opener. I call Precision Garage Door Service, as they had repaired the springs on this same door in 2025. I informed the receptionist who answered the call what the problem was. She had an appointment open the next day at 10:00 Am to 2:00 PM. She informed of the service fee. The service fee included a 25 point safety inspection. "This inspection is necessary to diagnose issues and determine the safest and most durable repair". Since the belt had broken, I told her that the opener was a Chamberlain and offered to provide the opener model number. The receptionist said that the model number was not needed. When the technician arrived, he charged the service fee of $89.99. I showed him the belt that I had tried to repair. He then told me that on the way to my house, he called the store, and verified that he should still make the service call as he knew that he could not fix my opener. He came to my house, told me that he could not fix my garage door opener, but he could replace my opener for approximately $800. I called the store to dispute the charge for the service call, and was told I had to talk to the "manage" who was on the line with another customer. I was told the the manager would call me back. Four days later, I have still not heard from them. No service was performed. They had another opener they wanted to sell instead. What a scam.

Julia P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Grateful for the available service on a holiday (July 4). Garage door chain broke on old opener and decided to choose a belt drive opener for the new install. So pleased with the quiet result. The technician Trey M was very knowledgeable, professional and friendly. A super representative of your organization. He had an issue with some of the manufacturer product but he found a work around and got the new product installed. He was extremely organized and efficient!!! I have chosen Precision in the past because they are quick to respond and always do a first rate job. Keep up the great work and an 'thumbs up' to Trey your employee.

Dave Bales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech did a great job in and out, diagnose the problem quickly I was impressed

Joni Kissel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduled appointment through website via a chat, so easy. Estimator was pleasant and didn’t try to up charge me on anything. Guys who installed door were great and completed in less than 3 hours for whole new door, motor and keypad. Door is so quiet. We should have done this sooner. P.S. another well known local company never called me back and price with Precision was what I expected so we went with them. Thanks

Paul Lawrence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the technican Kyle Frederick did a supper job and they were polite and they looked the job over then gave me their estamaate of the cost

Pauline Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service. Our technician was informative, personable and professional. He fixed my daughter's problem with her garage quickly and did an inspection to ensure there were no other issues. The safety aspect of that is awesome!!

Larry Magruder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was a repeat customer from three years earlier. Appointment was made and service completed by Trey Martin within two days. Garage door opener, remotes, sensors, and wall control replaced after electrical surge. All done quickly, reliably, and reasonably priced. Satisfied customer once again.

Tom Turi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Having used Percision for years, I can always count on them. Recently, it was no different. Kyle was professional, friendly, and highly qualified to fix our issues and identify potential other issues. Highly recommend!

Michelle Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle Frederick was our technician today to correct a glitch with our remote control for one of our garage doors. He was personable, efficient, and knowledgable. He is a great attribute to your company! We had new systems installed a few months ago, and that was also a great experience. I highly recommend Precision Garage Door. Great company and team!

David Good

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ashley was very knowledgeable and offered different options for our garage door. Pricing very compatible to the other quote we have but felt service was going to be better.

Lekieta Chinn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technicians were knowledgeable, polite, and very fast to solve the problem with my garage

Clarence Kidwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great same day service. Technician was knowledgeable and professional. Very good company to follow business with.

Jason French

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark k was early for appointment,very professional and knowledgeable explained everything. Was done very quick thank you for being there on a weekend.

Dave O'Bryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All good. Nice young man did the work.

Gary Fenner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick response, fixed the problem in a reasonable amount of time. Trey was the technician and he seemed to be very competent.

GARY

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They scheduled quickly and arrived on time. Kyle worked efficiently and kept us informed about his progress and our options. He was polite and pleasant. They made quick work solving our problem.

Tommie Gordon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had 2 commercial doors put on by precision door and they are very good and quiet, My neighbors have remarked how quiet. Precision was so quick to get here and Jason was very good at what he does, I did not call until around noon and they were here by 5:00 and gone by 5:30.

Rick Mathis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great response time(less than 12hrs), great communication and even better execution! Trey did a great job and went above and beyond to fix my garage door

Myron Bimonte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician installed new numbered key pad. Also installed new springs.He was very courteous and informative.

Robert Sweney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Veteran owned, Mark was very professional and personable. Very knowledgeable and helpful.

Debbie webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This is the second time I've had to call Precision (different issues) and both times I was EXTREMELY happy with the technician's knowledge, professionalism and friendliness. The communication from start to finish is excellent. Would not call anyone else for garage door issues.

Chris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle was fantastic. He was extremely personable and knowledgeable. I would absolutely recommend him again.

Wayne Reece

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

A total waste of my time. I got a message that said he would be here between 8 and 9. He showed up at 10:15. He said he couldn’t fix it that I needed a whole new door. It just needs the bottom rollers put back in place and adjusting. It has a dent that I can easily fix. He wasted my whole morning for nothing. I will never call precision again. I told them the kind of door I had and the size. He said he only does residential doors. Or something super easy.

Katie Kitchen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door tension springs failed. We called and were able to receive same day service (even on a Saturday). The technician was kind, courteous and efficient. He was able to replace our springs in an hour. He presented me with options that fit our needs. Understandingly, he looked at our garage door opener and saw that it was older and could benefit from getting replaced even though that’s not the reason for the service. He presented me with options for the work he could perform. We declined getting a new opener and we appreciated that he did don’t try to pressure us into getting it. Overall we appreciated the work performed and would recommend this company.

Phillip E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed with the service and the availability to make an appointment within the same day that I called, they completed tin installation in a timely manner, and they explained the service that I needed.

Marie Petroni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All staff of Precision Garage Door Service we interacted with was courteous, friendly and attentive. Our tech, Kyle, has the most positive attitude and even took time to educate us on a few things while here. We felt so much better because of his visit & work he did. We appreciate your company and Kyle!!

Susan Raczkowski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician showed up within the designated timeframe, diagnosed the problems (Yes, there was more than one issue), and offered options when questioned about costs. From a broken spring and sensor issues, I now have a new system and a quiet belt drive. Very satisfied!

John Wolford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, courteous, professional. Will definitely recommend to others. Thanks again!

Margaret Noe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Job. Very satisfied.

Marlene Burns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The repairman was very friendly and personable. He described the problem quickly, and the repairman was finished in a timely manner.