Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 3188 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Jeffersonville, IN
My tech, Kyle, came out same day to assist with general maintenance and safety checks. We managed to get the door to seal properly and take weight off the closer to improve the functionality and not burn the closer.
- Jacob Deep
Louisville, KY
Very professional service person. Explained everything. Took time to help me with everything. I would definitely use your company again.
- Walter Johns
Shepherdsville, KY
Jacqueline was awesome. She explained what we needed to do and performed the job quickly and efficiently. Thank you so much for your hard work on such a cold Saturday! Richie Sharp
- Richard Sharp
Product:
Louisville, KY
Installer was very professional, courteous and knowledgeable
- Melvin Taylor
Jeffersontown, KY
You could have gave me a ballpark estimate over the phone. The technician came out and gave an estimate well over $600. Of course the estimate was way over priced. Yet I still paid $90 for the run. I feel ripped off. Bruce Wall
- Bruce Wall
Radcliff, KY
Excellent service technician and professional services provided; everything was explained in detail. Would highly recommend to anyone in need of service!!!
- Clinton Thomas
Shepherdsville, KY
That gave me an appointment right away, showed up on time, and fix my problem with my garage door, the repairman was very kind and explained everything he was doing. And what the charges was, be for he started.
- Kenneth Pierce
Clarksville, IN
I have used your service before and was very satisfied. The service technician was awesome. Very professional and without a doubt he knew exactly what he was doing. He text at 7:30 am Said he was on his way. Was here I less than 20 minutes. I would highly recommend this company!! Will never use any other company but Precision when need!Thank you for great service!
- Debra Gammons
Louisville, KY
Fast easy service. Kyle solved the issue and was a true professional.
- Gary Hubert
La Grange, KY
This is the 3rd time I have used Precision door. Jason was our service man this time and his personality compliments his confidence in fixing our problems ,and his professionalism in succeeding. If you could clone him,you should!
- Charles Thompson
Hentryville, IN
Excellent and timely service!&
- Anne Sutter
Louisville, KY
Kyle gave exceptional customer service! Prompt & efficient with examining my door not opening & closing. He re-aligned the track & tested it. Works great!! He also gave me some incite on what to look for if it should happen again. This was my 1st service call since Jason installed the opener in 12/2017. Great service Precision!!! Thank you!!!
- Alfreda Hill
Louisville, KY
Precision Garage Door did a job well done on our issue, they came out when scheduled, showed up on time, fixed the problem, communicated with us. Jason was a great person, he did the job and communicated with us. I will definitely use Precision Garage again. Call on them if you need your garage serviced or fixed.
- Simone Lee
Jeffersontown, KY
Kyle is an excellent technician and an awesome young man. He is the “Mr. Scott” of garage door repair! He is the only technician I will request in the future!
- Mary McCuen
New Albany, IN
Dear Rick May, First of all having you reach out to me as a customer reflects greatly in the type of business man you are. Apparently, the quality and professionalism is extended to your servicing technicians. Today, I was extremely impressed with the empathy and social interaction of my technician Kyle. He is a walking billboard and representative if your company. Cudos to whomever hired him!
- Alicia Stanley
Smithfield, KY
Kyle arrived in a very timely manner and called with updates upon his arrival. He was VERY professional and friendly and did a great job with replacing the garage door springs. He was on time and made sure that we were very happy with his service upon completion of the job. I will use Precision in the future and will highly recommend them to others. A+++
- Scott
Louisville, KY
They were there quickly and very efficient. Thank you!
- Ronnie Langford
Louisville, KY
The installation went very smooth and the installer was very professional and courteous.
- Dean Campbell
Product:
Sellersburg, IN
The primary reason I chose Precision is quality equipment along with quality installers. Our installer Jason is a clutch player helping out when it's late and the weather is cold. I appreciate Precision stepping up big time.
- Phil White
Sellersburg, IN
It was an easy scheduling process on line. Excellent reputation Kyle is an excellent employee for you. He’s the reason I will always use your company.
- Linda Minton
Louisville, KY
I love your commercial that your garage door doesn’t break during business hours Monday - Friday! How true. My garage door spring snapped on Sunday which was the coldest day of the year! I had just watched a commercial from your company and my neighbor utilized your services several weeks ago. I called at about 9:30 AM and they said they could have someone here to fix the garage door between 1-4 PM. Jacqueline came within that timeframe and within an hour and a half I was back up and running. I replaced both springs as the springs were about 8 years old. Didn’t know if I really needed to replace the bearings on each end but I did so as it extended my warranty to three years. There was no price difference on a Sunday versus during the week. I’m up and running! I have a busy week as we approach Christmas and this is one less thing I have to worry about.
- Jeff Nelson
Product:
Louisville, KY
Our 20 year-old garage door opener had a broken sprocket this morning. We called Precision and was able to get an appointment the same (very cold) day. The installer, Trey Martin kept us informed of his location, inspected and installed a new garage door opener along with a new keypad. He helped us with the programming. He cleaned up and took the old parts with him. Trey was very friendly and professional. I would highly recommend Precision and Trey for any of your garage door needs.
- John/Jo Ann Brooks
Product:
New Albany, IN
I had used Precision several years ago and was impressed with service then, I am more impressed now. Everyone involved was professional and courteous. The technician responded within a couple hours, explained the issue and repaired the garage door, all in one visit. I highly recommend this company.
- Barbara Warman
Shelbyville, KY
Quick reliable service but somewhat expensive Repairman very polite and completed service quickly
- Jackie Willard
Product:
Bagdad, KY
I have used Precision several times in the past and found them to be prompt and reliable. One of the two main springs on my garage door had broken. I called Precision on Wednesday, December 10, made an appointment for the next day between 10-12. Technician, Austin Dever called me at 9:30 letting me know he was on his way. Austin made a thorough examination of my door and opener before proceeding. Austin had the springs replaced in less than an hour. He was very courteous and professional. He informed me of the cost before proceeding (I must admit that I was taken aback when he gave me the amount) It was definitely more than I expected and I still feel it cost more than it should have. But, other than that, I have no complaints. I'm very pleased with the repair. Thanks, Austin
- David Young
Louisville, KY
I have used Precision Garage Door before. They were there at the time that they said they would be and that is important. The technician was knowledgeable and courteous, able to answer questions. Dakota replaced the broken spring and made adjustments to the door opener like a pro. GOOD JOB!
- Charles Bland
Louisville, KY
Good afternoon, Precision answered the phone quickly, the phone rep was professional and courteous and friendly; she handled my request very easily. The technician called me in advance of showing up, he was polite and friendly. When he arrived he explained everything and completed the work. the garage door works again and I could not be any happier, thank you so very much Precision!!
- Elmer Mlinaric
Louisville, KY
Today I had my entire garage door opener system replaced by Trey. Before beginning the job Trey tried to fixed my old system but something on the board must have stopped working so a replacement was necessary. All of my options were thoroughly explained to me with all of my questions answered. Trey was attentive to my needs and helped me select a system that would meet my goals. Once the new system was installed Trey walked me through how to use it and setup the WiFi features. I’m completely satisfied with work performed and my new system. Trey made this experience a good one for me.
- MICHAEL RODGERS
Product:
Louisville, KY
Fast courteous service.
- Patrick Beam
Mark Keown did a fantastic job for us. He was courteous, efficient and took time to explain everything.
- Robert McDermott