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Read what people are saying
about Precision Garage Door

Precision Garage Door of Louisville
has received 1874 reviews, averaging 4.92 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thrilled that someone was at our home in only a few hours to repair out door. John was friendly knowledgeable and very efficient. Will recommend Precision to family and friends.
Patricia Meade
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician Zach,arrived a little before the appointed arrival time, which was great. He immediately started checking to see what needed to be done. He then explained about repairs and the cost. After talking with me and my son we agreed to complete the repairs. He worked non-stop even making a trip to the shop to get a needed part. He was courteous & pleasant. The door runs like new! Thank you Zach.
Judy Wallace
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your technician was very informative, but couldn’t fix my problem. Wrong make—no original parts. I appreciated his business manner. Zack, I believe was his name. #5
Marilyn Sandy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was pleased with the work
Prafula Sheth
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service today. Prompt response and knowledgeable. Thank you. I will be sure to recommend your company to others! ????
Doris Benson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dwayne was very thorough with finding our problem and also extremely personable.
James Husband
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great Service
Teresa Glaspie
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick May was our Tech he was professional and on time. He gave us a courtesy call when he was on his way so we would be expecting him. Rick was extremely knowledgeable about our overhead door and explained fully what was wrong and what wasn't wrong. Gave us a quote that we gladly accepted and he went straight to work. I was impressed with Rick's craftsmanship and how he left the job cleaner than when he started. We had two springs replaced along with the center bearing. I would definitely recommend Rick and Precision doors to my family and friends.
K. Long
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very happy with their quick response and the job they did when they got here!! I would definitely recommend using them
Mark Dobson
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John our Precision Rep was very professional and helpful. He was very informative on the options we had to fix our problem and provided very detailed solutions. I highly recommend them and I would give them 5 across the board
Kevin Brown
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, very friendly and helpful. Highly recommended.
Rich Bliven
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision when my garage door came off the tracks. They had someone at my door within a few hours. He was able to fix the door and explain what happened as well as make recommendations of what we could do to take the strain off the door. The builder put the wrong rollers and had a single spring on a double door. Within an hour and a half the tech, Josh, was able to put two new springs and the correct rollers on the door and had it working. Reasonable price and quick fix all with a 7 year warranty. If I ever have an issue in the future Precision will be the first call I make.
Carl Goepper
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision a few times over the past few years and wouldn't even consider calling anyone else. Very professional, personable techs, always prompt and keep you informed during the entire process. Reasonable, considerate, quality work, can't say enough. Highly recommend!!
Heidi Gregg
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to extend a thank you to this great company for prompt service! I called around 11am and had the door fixed by 2pm!,????
John Greenwell
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciate the professional response to my problem with my garage door. The advise from your repairman was very helpful. I well definitely caoll you if I have another problem.
Harvey Pope
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service. Travis Nafziger called with a heads up that he was in route, handled my issue while thoroughly explaining each step. Showed me how to do maintenance in between service calls, and was an all around customer service all star!
Avani and Chris Goodloe
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision Garage Doors for a few years now and have always been satisfied with the expertise and knowledge of the associates who have came to our home. They are always prompt, courteous and helpful and the opener we had installed previously, performs better than any we had before. I would recommend Precision to anyone in need of any their products, or services and have done so.
Wilbur Starkey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My sister and brother-in-law had a great experience with Precision and recommended to my father when he had an issue and he was really happy. So when I had my 1st garage door repair I called them and they were great to work with. This is my second experience with them (different home/doors). They were out on same day, super professional, fixed my problem (today) and offered me a wide variety of alternatives and cost based options for long term needs (27 year old door and opener needs major TLC). Technician (Travis) was courteous, professional and social distance respectful. Today was cable repair and new remotes. Near future I’ll use Precision for full replacement. I’m a very happy customer.
Rick Chapman
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good on arrival time very knowledgeable and patient very helpful
Robert Smith
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Knew what he was doing
Jerry Job
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your tech showed up on time and did a good job on the repair. I do think $315 is a little pricey for 15 minutes of work with no parts involved. Doctors cost less!!!
Robert Tharp
A Response from: Rick

Mr. Tharp, Thank you for taking the time to review your experience with our company. We collect data from all over the country to base our pricing off, and we are slightly on the higher side. Again, I appreciate your response and we will certainly take this into consideration for future pricing updates.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, extremely courteous ,efficient, respectful, very reasonable but most of all knowledgeable service. David R. is the best.
Tom Thomas
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was greatly impressed with the installation by Rick. He is very professional. The opener is amazing. It has some great features like the delay at closing and opening, plus so quiet. I will recommend "Precision" to anyone that asks me about my opener and service. My brother happened to drop by and was very impressed and got information from Rick on how to call and request him to look at his door. Also what impressed me was that you give Military discount. I am an Air Force veteran. Once again, great install and professional work. Thanks, Michael Owen
Michael Owen
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision will definitely be our go to company for garage door repair. Travis N. was awesome! He did what seemed like a full overhaul on our door and even helped set up the opener in my car after many failed attempts by myself. The repair was a few weeks ago & i've been spreading the word ever since.
Clifton Hillyer III
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful experience. Zac W. was there within an hour. He really went the extra mile. He was easy to talk to, very thorough, explained options well. Completed the task quickly and efficiently. Highly recommend.
Eric Tichenor
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was very pleasant. Did quick repair, did general maintenance on garage door., door Is much quieter.. Great job
Joan Boggs
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was friendly and knowledgeable. However $85 to show how to program multiple devices was Unreasonable. Why isn’t this information available on your u tube videos or phone support offered? I will be looking for another company to service In the future.
Michael Sears
A Response from: Rick

Mr. Sears, Thank you very much for your time on the phone. As we discussed - I have requested our web developers to add more videos to our site. We appreciate your feedback and will certainly make some adjustments.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used Precision before with good results so I didn't hesitate calling them again. There sent someone out right away to repair my door. The repair person was very friendly and courteous. He took the time to explain what he was doing. If I ever have problems again I will call Precision and ask for same teck. He did a great job.
Henry Dixon
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service man. Provided options for all price points as well as pros and cons with each selection. Took the time to explain work. Would recommend and use again for future business.
Derrick Tobias
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Rick was very nice and really worked quickly. He talked over some options with us and did not pressure us to buy anything at this time.
Tina Manzer
Service Provided:
Garage Door Opener Repair
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