Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 3258 reviews, averaging 4.87 Stars:
Jeffersonville, IN
Louisville, KY
Service was excellent. I received same day service and the technician and service rep were pleasant and efficient. Glad I originally purchased from you.
- Tara Bullock
Jeffersonville, IN
The rating is for the estimate only...of course I wouldn't know if total work would be satisfactory!? Austin was outstanding in explaining to me what might be needed for the job Austin was very respectful and kind to a widowed lady who is facing new waters never navigated before. I will very seriously consider your estimate. Thanks for your time, Nancy Moreland
- Nancy Mooreland
Rineyville, KY
They were very professional, explained what needed to be done, they also gave me price which was very reasonable, they did their job and my garage doors work like new. I would recommend them to anyone.
- Mark Trumpet
Louisville, KY
Quick response, friendly, courteous, and professional service.
- Brad Burge
Product:
New Albany, IN
Completed request for service and set an appointment time on their website. Received a very quick response and timely updates to their arrival (much appreciated). Mark K. promptly identified the problem (broken torsion spring) and recommended a proper fix with NO upsell pressure. Price quoted for service was fair and the task completed in 30 minutes. Great experience.
- Mike D
Product:
Louisville, KY
Jason was very knowledgeable about his work and help me understand that my old door wasn’t going to be repairable. So I’m ordering new door and opener.
- Freddie Moran
Louisville, KY
The technician was a really great guy!! Very knowledgeable and explained everything he did!!
- Sharon Harr
Shelbyville, KY
Great communication from the beginning to the end. Pricing and service was excellent. Definitely recommend!!!!
- Scott Yaroma
Vine Grove, KY
Excellent service technician - Kyle
- Michael Trotta
Scottsville, IN
If I had known that doing business with you would mean that I would be inundated by your ads every time I turned on my computer there is no way. Your tech did a great job now go bother someone else!
- Ron Mossiman
Borden, IN
I chose Precision due to their reputation in the community. They did not under serve. My technician, Mark, was prompt, courteous and professional.
- Denise Williams
Louisville, KY
Firstly, to point out extremely nice and kind tech you sent, Mark Keown, absolutely cultured and civilized guy, who patiently and with full respect listened to what I had to say…explained problem to my satisfaction, fixed it quickly and efficiently! Kudos to this technician! Secondly, which also should be kind of Firstly too, I was very disappointed that this springs problem happened now, 2026, after this door were installed 2018. It’s very, very soon to expect this problem and not cheap fixture(parts). It is my opinion, that even it’s manufacturer’s problem, bed quality and so on, it should be definitely discussion between Precision company (bcs we are primarily your customers) and manufacturers. It’s unacceptable what happened to us. Regardless of statistics, nobody I know, have this short life parts! Would like to have some feedback from you guys…would like to hear what that manufacture have to say!! This is not couple of $ but really expensive “game”. Thank you.
- Belma Kantardzic
Product:
Jeffersontown, KY
Technician showed up on time explained how what he was doing.Walked me through wi fi activation programmed my car to new door opener.Cleaned and removed old parts and was a very polite individual
- Harold Mann
Product:
Louisville, KY
Great service.
- Robert Templeton
Product:
Louisville, KY
Very professional from first phone call to end of repair. Really nice young man who was the technician.
- Carl Balderson
Louisville, KY
They were quick to respond when I use them prior. They were quick to set up an appointment. I knew my equipment was old. Needing the keypad reset and an extra garage door opener was not possible with units that were over 20 and possibly 25 years old. New ones were installed. I was satisfied with the technician. He explained what he was giving me and that I should register my equipment. When I went to register them, I was asked what model which I couldn’t find on any of the paperwork I was given. So I guessed one. Then they asked for a copy of my receipt. I had none. Instead, I sent a photograph of precisions letter acknowledging their service.
- Harriet Blankenship
Product:
Louisville, KY
Today my technician was Austin. We’ve used precision over the years for 2 new doors, a motor, and sensors. Always professional. They even work if you’re not home. Extremely responsive.
- Nathan taylor
Shepherdsville, KY
I’ve used Precision many times for my garage door repairs. They are consistently professional and courteous. This last visit was with Jason. He showed up when promised. He presented me with my repair options and explained the pros and cons of each option. He was patient with all my questions. The work was completed quickly and accurately. I would definitely recommend Precision.
- Mark Hopkins
Jeffersontown, KY
I was not familiar with Precision when I called, but I was looking for a company that could fix my garage door, at a fair price and as soon as possible, since the door would not open. I was surprised, when their representative showed up, within an hour, and repaired my door at a very good price. He was very knowledgeable of his products, and was able to help me make a couple of decisions.
- Robert "Dennis" Tyler
Taylorsville, KY
Had did work for us in 2012 always did a great job. Wanted to deal with company that does what they say.
- russell cranmer
Product:
Shelbyville, KY
Great service! replace rollers and opener
- Tina Fowler
Louisville, KY
Very efficient, clean and communicated what needed to be done
- Becky Apgar
Excellent service provided by Jason!!!
- Teresa Barrett
Louisville, KY
Great tech. My door would not close. The tech came on sche. Took care of the problem. He even checked another issue with my door and told me what needed to done to keep my garage door running smoothly. Gave me the price and I will have it done nxt month.
- Debra Alberhasky
Georgetown, IN
The time had come to replace our garage door motor, and Precision was very responsive and professional. Total time to replace the motor, sensing eyes, and controls was around 1.5 hours.
- Bryan S.
Louisville, KY
We were in a bind when our garage door was stuck half open and wouldn't open or close from there and was clearly off kilter. Our car was stuck inside. Trey Martin did a fantastic job getting our issues fixed, which included fixing a roller, cabling and some other items on the door. The door now closes better than it did before. Trey was very polite, friendly, patient and did what it took to get our garage door working again!. Because of how he handled the visit we will definitely go with Precision door the next time we need help or a replacement. Give Trey a raise!!! We will be recommending Precision to others!
- Jim Meade
Louisville, KY
It was easy to get a convenient time right away. The fix for my door ended up being an easy fix and there was no pressure to try and replace anything that wasn’t broken. Jacqueline was extremely helpful and friendly.
- W S Walston
Brandenburg, KY
Your technician, Kyle, was very respectful, professional, and keen throughout the process of assessing my garage door's performance. He was very thorough in his actions for lubricating all parts of the door that move (hinges, springs, bearings, chain, and door edges) to ensure the smoothest operation possible. I am very pleased with Kyle's services. He was very easy to converse with and understood my concerns. Please pass along my thanks to Kyle for his honest, fair, and professional services today.
- Jerry Albritton
Louisville, KY
We called you because you put in a new door for us 9 years ago and we received good service. You responded this time quickly but you upsold us on items we didn’t need and/or way overcharged us on them. For all the work you did a comparable company would have maybe charged us $750 but you charged us $1487. Your technician said other companies would be comparable to the $1487, however, when I called another company this morning they would have likely just installed the springs and bearings and charged us less than $600. We felt trapped into using you and not getting other quotes yesterday because your tech was already here and you charge us for $90 for just showing up. The total parts that were used on this job probably cost PGDS less than $150, so basically we were charged over $1300 for a 2 hour labor and overhead job, which is not comparable to the market. On just the 12 rollers alone you charged us $360 installed and I could have bought the identical 12 rollers for $25 total and installed them myself in 30 minutes. Your cost on these I would suspect is less than $20 and it likely only took your technician 10-15 minutes to install. Bottom line is I let my family down by trusting your company to give us a fair market price. Please call me 502-415-2325 to try to make this right for us financially. Thank you.
- Todd McMonigle
They were very friendly and answered all of my questions. I got several options for a solution. They even tried to put a temporary fix on the door to get us by until we can get a new door. I really appreciate the fast response and the helpful attitude. Great company to work with!!
- Amber Delaney