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Read what people are saying
about Precision Garage Door

Precision Garage Door of Louisville
has received 1674 reviews, averaging 4.94 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service for a reasonable price! Will definitely recommend Precision. David R. was my technician. I am very pleased!
Mikell Baize
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Got a call 30 mins before arriving Tech arrived on time Diagnosed the problem Corrected it Very reasonable cost for the value of the service I would certainly recommend Thank you
Gary Griffin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was our technician and he was very professional. He was courteous and thoughtful.
William Fellows
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Heard your ad many times. :)
Carolyn Young
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The commercial said they had fully stocked trucks and they sure did. He was fast and so professional and friendly. We recommended them to a friend today! They came the same day I called!
Lori Lees
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience today was Excellent!! John called ahead and he arrived right on time. He was very respectful and listened to my explanation of the problems. John evaluated the door and opener and gave me his recommendations!! He was very knowledgable and gave me options and prices. John was very efficient with the installation and demonstrated the functions of my new opener. I am a very satisfied customer!
Pat Benson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a complete R&R of the garage door and opener installed. Observed the entire process. My assigned technician (Kevin) was courteous, organized and to watch him was "poetry in motion". Kevin is a superior technician. I was impressed as he cleaned up after each procedure he performed. Small old parts went into a bucket. Spent time with me explaining everything how every thing worked. Keven programed the openers and outside key pad. Also went over the warrantees of the installed items.Couldn't have asked for a better Professional Technician. If I needed additional work in the future I would ask for Kevin by name!
Michael Howell
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give 5 stars only because of the service Dave Crowe provided me with. He was polite, kept his distance from me, and solved the problem I was having. Though I do have one complaint - since I am not the most knowledgeable about garage door/services I didn’t know what was going on with mine. It was a simple solution and I do think $65 for something that took 15 seconds to fix was a little ridiculous. I was recommended to you all, and I will be a lil hesitant to recommend and only to call you if for sure can’t figure out whats going on.
Dakota Straub
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

En was great with explaining exactly what was wrong, and how he would go about fixing the issue. Even told us how to prevent future issues in the future. Will use Precision for any garage door repairs
Cody F
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was extremely nice and helpful. We talked about about what he thought should be done and he completed the repair very quickly. The door works perfect. Very happy!! Phil Hornbeck
Phil Hornbeck
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had Josh Wright as our technician who came out today to work on our garage door. I called at 1:30PM and he was on site by 2:30ish. I had a working garage door by 4:30PM. We ended up getting our garage door converted over to a better dual spring system vs the original cheap system that was installed originally. Josh was super nice and very helpful. What I even appreciated even more is we made him aware our family is a high risk family for COVID-19. Josh wore gloves and made to sure to observe social distancing protocols. I would highly recommend Precision Door to anyone with any garage door needs. Thanks again for the great service!
Robert Kern
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Second time we used Precision. They provide a quick professional response to us. Over service tech was attentive to our problem, corrected it and checked all aspects of the door and opening system. Great service.
William Walsh
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician called to let me know he was on the way & arrived promptly. He was very knowledgeable and tried to help me but was unable to because my door parts were from the late 60’s, early 70’s.
Mark Barnes
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision while searching for garage door service companies on google. After talking to service tech David, I decided to purchase a new door rather than just replace trim and weather strip. David was very patient and informative. The reason for 4 stars and not 5 was only due to the high price of the door. The process of receiving and installation of the door has not occurred yet so this review is only for the initial contact and discussion of the new door
Pat Brinkley
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service, your technician was working on the problem about two hours after the call. David is knowledgeable, explained his work and courteous. He is definitely an asset to your organization. Thanks.
Garland Daniel
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

excellent service from initial phone call to meeting John who took care of the problem quickly and professionly, service could not have been better especially considering the times were in right now.Thanks a lot PRECISION will be my go to and I will spread the word!
Scott Crum
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Picked your company based on recommendation from the neighborhood community FB site. Very polite and honest about condition of garage door and wear of the springs. When it’s time to invest in new springs and door, I will call Precision????
LK
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response & great customer service.
Chris Trayner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Response was very quick, Tech did quick and great install and was very polite and professional
Neal Mueller
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job under time constraints and Precision was able to come out and get the job done ahead of schedule.
Matt Duncan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had my garage door springs repaired this morning by David. He was great and very knowledgeable. He had the spring replaced in about an hour from the time he showed up. I would highly recommend Precision and David to a friend!
Charles Martin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision Door just completed a repair in a very timely & professional manner. Tech was friendly, polite & knowledgeable Have used in past and am always happy with the service.
Ken Farris
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was a 5-star installer. The new garage door opener is great, but I am not at all happy with the price of $699. If this had not been COVID-19 times, I would not have gone forward with the purchase / install, but I was in a bind. I have installed numerous openers myself over the years and I know that this one is about a $200 investment at Lowe's or Home Depot. A fair installed price would have been $500 instead of $700.
Rick Vowels
A Response from: Dwayne

Mr. Vowels, I'm sorry you were upset with our pricing. Thanks for taking my call and allowing me to explain that we do offer a lower quality unit that will likely just put you in the same predicament you have been in several times in the past. Replacing every 10 years or so for roughly $500. The unit we installed for $699 is far superior and comes with a warranty on the motor and the drive belt that only expires when you sell your house. In other words, this is the last opener you need to buy for this house. Thanks for listening and thanks again for your business.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Came out and gave a great estimate. Less than anticipated great service. Jeremy was fantastic and did the complete install in a short amount of time.
Marvin Seals
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job
Mike Dingeldein
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had a torsion spring break. Called for an appointment at 10:30 pm. Arrived 8:30 am next morning. Technician Kyle, Very Professional !! A+ A+ A+ !! But,,,, the prices ??? 2 springs $440, 12 rollers $192, 3 bearings w/o brkt $240, 14 ft of cable $110 & bottom seal $98 !!!
Marty Gipe
A Response from: Dwayne

Mr. Gipe, Thank you for taking my call and allowing me to explain our pricing philosophy to build labor pricing into our parts, and the fact that you received much higher cycle material than industry standard. i'm also glad you were pleased with Kyle and his service.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great doors & excellent service. Salesperson to technician everyone was very nice. Would recommend to others.
Danny Newton
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I saw one of their vans and called- am I glad I did! They saved me $30 over the quote that I had from the company I had been using. John was able to fix the problem efficiently and professionally. I have found a new garage door repair company if repairs are needed in the future!
Amy Kelly
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was timely, thorough, and efficient in providing us with estimates and options for fixing our damaged garage door and helped make the entire process run smoothly.
Matt B.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

You guys have been fantastic. Our experience was made seamless, easy, and very well-understood. Great staff and service. Will use again if necessary and recommend to friends/family.
Lena Muldoon
Service Provided:
Install Garage Doors
Product:
Garage Doors
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