Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 3154 reviews, averaging 4.88 Stars:
Elizabethtown, KY
Louisville, KY
Kyle was professional yet engaging. He sealed the deal. I appreciated the chat feature on your website and the prompt service.
- Mike Daniel
Prospect, KY
My garage door wouldn’t completely close because the sensor was picking up a dent in the door. Kyle came out and was fabulous. He was very polite and knowledgeable and it was a simple fix. I could not ask for a better rep of your company. If I ever have another problem, Kyle is the person I would want to come out. Thank you for your quick response. Precision is the only company I would go with for garage doors.
- Kathleen Briery
Louisville, KY
I chose precision because I went online and I've heard your name before. First time customer. Trey, my service tech exceeded my expectations. I hope someone acknowledges to Trey personally from Todd Taylor. He was efficient, quick and did a fantastic job. I will use you guys again in the future because if Trey
- Todd Taylor
Jeffersontown, KY
Technician came very quickly. Analyzed problem. Gave reasonable estimate and completed the work promptly. I appreciated Austin's professionalism.
- Dennis Thomas
Mount Washington, KY
Austin was very professional and knowledgeable. Thank you. I called this morning and my door was fixed in the afternoon.
- Shannon Flood
Anchorage, KY
Called Precision for replacement of our garage door broken torsion spring on a Sunday afternoon at 2 PM. Within 2 hours the Precision Technician completed the spring replacement. He was was not only competent he was cordial and answered all our questions. I would highly recommend Precision for garage door repairs.
- Gary Scannevin
Jeffersontown, KY
Kyle Frederick replaced the springs on my garage door the same day I requested service. He was prompt, efficient, knowledgeable as well as personable. He did a great job and made sure my garage door worked properly. I was very satisfied with the service I received.
- Linda Fegett
Shelbyville, KY
Jackie was phenomenal, her energy and knowledge was so great to have. She was quick and very customer centric. Because of Jackie I’m definitely gonna upgrade my motor in the near future.
- Moe O'Connor
Product:
Louisville, KY
I had previously used Precision to replace broken garage door springs. The technician was prompt, courteous, explained the work including the costs. I decided who better to trust again for additional work and I have no regrets. The technician was timely and even had great sense of humor. The install and work done today was fantastic, professional, satisfying as if I purchased brand new garage doors. No need to look any further than Precision Garage Door Service for me. They will do great work for you too!
- D H
Product:
Louisville, KY
Service staff are professional and courteous. setting the appointment was reasonably easy. I have used Precision in the past for service work. But, I think some of the charges are a little bit high.
- John Cowgill
Louisville, KY
Precision more than met our expectations. Trey Martin, the technician who serviced our problems was affable and courteous as well a knowledgeable and professional. Trey analyzed the situation, diagnosed the problems and offered manageable solutions. Our issues were resolved in timely fashion. On the basis of our experience I would not hesitate to recommend Precision to anyone who asked.
- James BRYANT
Product:
Louisville, KY
One of my garage doors wasn’t working properly. I’ve used Precision before so I went with you again. It was expensive and unexpected for me to have to pay $1402. The technician was nice and helpful. I only wish you guys had a same as cash option so the payout wouldn’t have been so painful.
- Gail Miller
La Grange, KY
you did a wonderful job
- David Bird
Mount Washington, KY
Technician did a great job! We had used them at our previous home. Highly recommend them!
- James Rutledge
Louisville, KY
I called for a repair request and Precision had a technician out within 2 hours. Friendly and efficient customer Service. The technician, Trey, showed up on time. He was polite, immediately diagnosed the issue and repaired it. Excellent Service all around.
- Robert Metz
Louisville, KY
Our garage door would not open and it was on Sunday. My husband called Precision and they came out that day. They employee, Jacqueline, was very friendly and knowledgeable. She replaced the springs and some barrings and our door was back in business. I loved the quick response and repair. Excellent service!
- Mike Twohey
Product:
Mount Washington, KY
Trey Martin was very professional and did a great job. He notified us when he was on his way and once he accessed the situation gave us our options. Thank you for your prompt service.
- Charles Reed
Product:
Louisville, KY
Service was fast and accurate. Technician was very knowledgeable and explained everything! I definitely recommend!!! And I love the commercial Lol!
- Ticha Hollingsworth
Louisville, KY
A number of years ago our garage door system failed. Not knowing who to call, we picked Precision Door. They were able to install a new system the next day...a current, state of the art and very quiet new system, complete with an external access keypad to replace our outdated failed system. We were thrilled. Fast forward to 2 days ago...I came home about 9PM, parked the car in the garage and closed the door...heard a loud popping/banging sound as door closed. Sure enough a spring had broken. It was 9PM and our car was now in the garage with a door that wouldn't work. I called Precision hoping to leave a message BUT I got to talk to a live tech...he made an appointment for us for the next day (yesterday, Wednesday). Austin showed up right on time, confirmed the problem was a broken spring, and installed new springs and bearings for a very reasonable price. Wiithin 30 minutes we were back in business. We can't say enough about Precision Door. Their responsiveness, availability and competence put them at the top as far as my wife and I are concerned.
- Dave Smith
Product:
Louisville, KY
We picked Precision Garage Door because we have used them for repairs in the past. Today, I had significant problems trying to open our garage door. I quickly discovered that the wire cables were all broken. I called for help from your company, and I was very happy to have had Trey Martin arrive to do the job. He spent time replacing all of the cables and working on the springs to fix the problem. The door is working very well now! I highly commend Trey for his work and for his professionalism! He did a great job!
- Steve Conrad
Product:
Louisville, KY
Excellent work by Austin! Received a text that he was on his way and shortly later he was there. Very professional and personable. Got us back up and running in no time!
- Chris
Louisville, KY
It was the first one that came up when I searched. You sent Kyle Frederick he did an excellent job. Very pleasant explained everything did a great job.
- Donna Williams
Louisville, KY
My sister referred me to your company and Kyle was my tech. He is a 5 star tech and I could not be more happy with him as well as Precision Door. I’ll be telling others about your company! Thanks!!
- Cindy Morgan
Louisville, KY
I want to sincerely thank Jason and Austin for coming to both of my homes to repair my remote garage door opener. From start to finish, their service was exceptional. They arrived promptly, quickly identified the issue, and made sure everything was working perfectly before they left. They absolutely met—and exceeded—my expectations. My problem was fully resolved, and they took the time to explain what caused the issue and how to prevent it in the future. Both Jason and Austin were courteous and professional, and they clearly took pride in their work. It’s refreshing to meet service professionals who are both skilled and genuinely kind. Your company’s reputation for quick response, local expertise, and BBB accreditation definitely gave me confidence in choosing you. After this experience, I can say that confidence was well placed. Thank you again for your professionalism and for making the repair process so easy and efficient.
- D.L. Briscoe
Louisville, KY
Prompt , efficient, courteous service
- Mary Cunningham
Floyds Knobs, IN
Jason was great. He explained how the spring went bad and it had popped off. He even showed us a little bit about the motor and how we could use it which was a huge benefit to me since my husband passed away several years ago. I was so impressed with the job that was done and how professional Precision was in repairing my garage door. Thank you and especially Jason for his work. He is a great representative for precision. I will certainly use your company in the future.
- Carol Kelton
Louisville, KY
Purchased sensors. I have not received an email with the invoice for today's service. I would like a copy of the invoice.
- William Klump
Louisville, KY
We purchased our garage doors from Precision a number of years ago and have been very satisfied. One of our garage doors door openers was very old and not working. Kyle replaced it for us. He was most efficient and professional, as well as being personable. He was excellent in every way.
- Charles Edmondson
Finchville, KY
I called Precision on 10/16/25 around 10:00 AM and their service technician arrived at my home at 12:30 PM. Great response! The technician installed a new opener on one door and a new outside remote for the other door. She was very competent in her work and the doors were operating well when she finished. Howard F. Jones
- Howard Jones
We had door problems when we moved in several years ago and used your firm. They did a good job then and have done a good job now. We will use you in the future.
- Rorbert Strange