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Read what people are saying
about Precision Garage Door

Precision Garage Door of Louisville
has received 52 reviews, averaging 4.00 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My backup battery started beeping on 7/5/21 so, per my instruction packet, I called Service on 7/6/21, not aware that you were open on the July 4 National Holiday. John Hill came over and replaced the battery. I appreciate his service and demeanor. Although the backup battery was replaced, it is not in the list below.
Paul Werle
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

QUICK AND EFFICIENT SERVICE INSTALLING NEW DOOR OPENER MAYBE A LITTLE HIGH ON THE PRICE BUT I GUESS THEY HAVE TO MAEK MONEY
Marvin Goeing
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

great Job
Larry Elery
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My experience with Precision was excellent. The technician, Thomas, did a great job. He was very professional and explained everything well. He was quick and did a good job!
Joe Rovetto
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service man was very nice ,wore a mask answered all questions. I did find your prices to be high as no parts were repaired . He did an overall check up. I did not have a problem with the service call price, You were suggested by my son in law and my daughter as My husband and I like their garage door.
Kathy Maize
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremy W and Skip did a 5-STAR-JOB in installing my new 18-foot garage door. I had experience numerous problems over the years with the old one (about 12 years old) that was NOT installed by Precision. The only reason that I checked 4-STARS is that the new door is a bit noisier than the old one, which I did not expect. Maybe it will "wear in" after a while. I have had great service over several years from your Company, and have recommended Precision to others.
Rick Vowels
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good on arrival time very knowledgeable and patient very helpful
Robert Smith
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The product and installation was great. Just make sure you get what you told in writing. You may not get all you where told. They did meet my needs and I am happy
Matt Johnson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Delighted to get next day service even on a weekend. Called as promised, arrived within the appointment window. Inspected the mechanisms and made a recommendation that pretty well matched what I was given and opted out of 9 months ago. All should be good for a long time.
Beth
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The PGD technician who performed our garage door repair was prompt, polite, and knowledgeable. I did feel somewhat that we were being upsold on the more expensive of the 2 repair options presented (which we took), so time will tell whether we made the right choice.
Debra guess
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had to help him, but I always want to understand what is wrong,
Leyman Sisco
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am only seeking an estimate. I contacted you because you previously made repairs for me. Some repairs went ok, others not so well. Of the estimates I have received your's is the highest. Not significantly but enough to make a difference depending on the others I receive. Thank you.
John Blevins
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technicians were very professional and courteous. They did a great job explaining everything! We were told it was just the logic board at first and unfortunately replacing it did not fix the issue. Sadly, both of the sensors had to be replaced and of course the price went up!!! :( but it’s understandable. I imagine it could always be worse!! I appreciate the quick response time and service of the gentlemen! Thank you.
Dominique G
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give 4 stars to the response of the sales person. I give 10 stars to the installer Kevin who called before arrival and was early. Wore a mask, clean installation and showed me system and i paid by CC. I would gladly recommend your company to friend or relatives. I know you have to advertise but you can now remove me from the popups that are constantly being sent. Only first and last initial of my name can be used.
Gus Ansback
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, which is why I came back to Precision for my garage door needs. Technician was very, very knowledgeable about the craft and performed the job with great efficiency and time. Would/have referred this company again
Timothy Moss
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely service. They were able to get me in the morning that I called. Door works wonderfully. Service tech Josh W did a great job. Issues: Door opener seemed to be a bit pricey. And tech did not hand around to help me program door opener in my truck.
Latonya Griffith
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found Precision while searching for garage door service companies on google. After talking to service tech David, I decided to purchase a new door rather than just replace trim and weather strip. David was very patient and informative. The reason for 4 stars and not 5 was only due to the high price of the door. The process of receiving and installation of the door has not occurred yet so this review is only for the initial contact and discussion of the new door
Pat Brinkley
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Today your service technician came out to readjust my garage door to take care of a gap between the door & the door opening which took care of the issue of a gap that I felt was extra large, the reason I have not given a 5 star rating is due to the vinal/rubber strip on the outside of the door doesn't fit tightly against the door leaving a slight gap that still allows some light to be shown when the door is closed. Overall I are very satisfied with my Door that was installed in 2019 since I had a similar Overhead door installed in a home I had built in New Mexico in 2006
Aubrey Durbin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was early, did a great job and was pleasant to deal with. Thank you for getting me in so quickly after the chain came off.
Donna Rudolph
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your repair man "Jeff" was very nice and did a great job. Door works like a new one. I would recommend Precision to anyone. Thanks again for the quick service and great job.
Ray Bowles
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Used precision previously. Ur techs Are very friendly and Knowledgeable and ur service timeframe is quick
Robyn Walls
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and immediate repairs. Same day. Only knock is price, a tad too high.
Stephen Webb
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your evening hours were a plus. After first technician left, the door began malfunctioning again. Thank you for promptly sending someone to follow up and find the issue.
Jo Strong
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Don't trust their web site where it says "fill out this form, and we'll call you back within a couple of hours". My garage spring broke on Friday, New Years Day. I went to their web site, filled out the form, and expected them to contact me no later than Saturday morning. No call Saturday, or Sunday, or even first thing Monday. The other company I contacted hadn't got back to me either, so I used the "chat feature" on this site, and someone did respond and had a person come out within two hours. The installer did a great job; no complaints with him at all. He got here on time, did the job quickly, found and fixed a stupid-installer-problem from when the door was originally installed. And replaced the broken spring (and the unbroken one, too, since they were 20 years old and rusted). It wasn't cheap. Another company was cheaper, but they were slower to get back to me.
Terry Phelps
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our experience was the BEST. Bret was very polite and very informative. Because of our experience with Bret, and his efficiency in his work, we will definitely recommend him and Precision Door Service. Thank you for your service. Jim Clark.
Jim Clark
Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Arrived early. Answered every question. Plus it was raining and cold. I would recommend Precision to anyone.
Mark & sharon Carpenter
Service Provided:
Garage Door Opener Install
Product:
Rollers
1 2 3 4 5 Date: 07/10/2015
Garage Door Repair
,
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was efficient and professional and explained everything he did (and why it was necessary). The only negative is that he didn't do a great job explaining the pricing of the repairs. I was told that I would get the "package deal" (to save me some money), but I was not informed on how much money I was saving, whether there were other pricing options, or whether or not I really needed all the parts in the package. Also, the price quoted up front was lower than the actual final price (which is annoying). All in all, though, I was satisfied with the work and overall experience.
Jeremy
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The serviceman was very professional.
Barnnie Marchione
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door was exactly what I was looking for and more. The Installation was awesome and the install and quote technician were very helpful and courteous. However I never really heard much at all from the office personel once my deposit was taken. I had to call and make my own appointment and check any updates as far as door being delivered.
Jason Randall
A Response from: Sherri

Mr Randall, I'm glad we met your expectations as far as the sale and installation of your new garage door. I (Sherri), apologize for not staying in contact with you during the wait and arrival of your new garage door. We just implemented a new system for me to keep our customers informed better as they are waiting for their new garage door to arrive and get them scheduled for installation as promptly as possible. We appreciate your feedback. It definitely lets us know what areas we can improve in. Sincerely, Sherri

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

He was there before his time. He told me what I needed and every thing worked great afterwards. THANK YOU SO MUCH.
Chris Downs
Service Provided:
Garage Door Repair
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