Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2467 reviews, averaging 4.88 Stars:
Louisville, KY
Jeffersontown, KY
I had a misunderstanding about the quote. Precision manager was quick to make it right. He came promptly and made the repairs. They are honest, fair, professional and I will use them in the future. Great company.
- Dan Crim
Louisville, KY
First of all, I was very disappointed that nothing could be down about reprogramming the remotes to my garage door after someone stole it from my car. The technician who came by said the only way would be to replace the system for 2 garage openers in the amount of $1100.00 plus. I was charged an $89.00 fee and there was nothing the technician could do. Why didn’t the person from Precision call center tell me without changing the whole system, there was nothing they could do. The technician was courteous and prompt. He didn’t do anything but recommend replacing the units. I called another garage company and was told they could delete the history and reprogram my remotes for about $150. I sorry, but I feel ripped off by Precision and could NEVER recommend them. I had to give 1 star rating in order to submit this review, otherwise they wouldn’t have gotten that.
- Maureen Bates
Bagdad, KY
I appreciated the same day service. Kyle arrived on time. He went above and beyond expectations...personal, professional and clearly took pride in his work.
- David Young
Prospect, KY
Kyle was great! He communicated very clearly prior to showing up and was extremely friendly when he did show up. He worked extremely quickly to get the job done and a timely fashion and I would highly recommend him.
- Clint Weber
Louisville, KY
Early for an estimate. Thorough and efficient. Reasonably priced.
- James Graham
Louisville, KY
My garage door was up and running in an hour. Their service is excellent! Dakota explained everything to me after it was installed. Thank you!
- Joan Van Cleave
Louisville, KY
Dakota did a great job fixing a broken spring. He was courteous, friendly and professional. Thank you for such prompt service.
- J. Meagher
Crestwood, KY
Our garage door spring broke, and our tech Kyle was out before the appointment time, clearly explained our options, and completed his repairs in under an hour. Kyle was extremely thorough and a great dude too. I highly recommend Precision Garage Door Service!
- Jeff Lee
Louisville, KY
Tech said door couldn't be fixed. Very disappointing
- Dennis Hummel
Blue Ridge Manor, KY
Showed up on time, provided an estimate of the cost and provided services timely and professionally.
- Blair Gordon
Crestwood, KY
Technition very nicr
- Barbara Simpson
Louisville, KY
We really liked our technician, Eric. He arrived right on time and knew exactly what to do. Our issue was remedied quickly. Eric did an excellent job. We will definitely call Precision again for any future services. Thank you!
- Karen Daniel
Crestwood, KY
Honest and dependable. Would highly recommend. Pat Elliott
- Patricia Elliott
Louisville, KY
I had an excellent experience with Precision Garage Door! My technician, Dakota, was absolutely AMAZING. He was prompt, courteous, extremely knowledgeable, straightforward, and transparent. He was able to diagnose my issue right away. He provided me with an estimate with a couple of different options, depending on the extent of service I wanted. He got the work done in about an hour, and my garage door is good as new. He went above and beyond in service and even was able to save me some money from the initial estimate based on the replacement parts he used. Now, was this repair inexpensive? No. Was it timely, thorough, high-quality, and left me feeling confident and satisfied with the resolution? Absolutely. Dakota did such a good job with my repair that I'm hoping I won't have to call these folks for a LONG time. But if for any reason I do need my garage door looked at in the future, I know who to call...
- Autumn Weathers
Louisville, KY
Dakota was prompt, friendly and professional. We have always used Precision and will you them again in new home.
- Michelle Byerly
Prospect, KY
Josh was very professional and courteous. He explained everything and answered all my questions.
- Peggy Lauyans
Louisville, KY
Excellent customer service. Technician wasn’t courteous and knowledgeable. Best garage door business in Louisville!
- DON WATSON
Prospect, KY
It was a great experience I certainly will recommend your services
- Judy Axelrod
Orchard Grass Hills, KY
Great experience and will be a returning customer if the need arises.
- Quintin Craig
Prospect, KY
Our garage door spring broke on Saturday. Both our cars were inside the garage at the time so we were stranded. Called Precision Garage Door in the afternoon and were scheduled for Sunday service. The technician, Josh Goodman was right on time and had the repair completed in about 1 1/2 hours. The whole experience with Precision Garage Door was just fine. A+
- Sharon Fithian
Product:
Louisville, KY
I’ve been a customer for years. They’ve always done fantastic service and the technicians are polite and very knowledgeable. Thanks for fixing my door today.
- jo findley
Jeffersontown, KY
Our garage door broke on a Sunday morning. I called Precision Garage Door and an appointment was made for 4 p.m. the same day. Josh the technician called me around 1:15 p.m. and arrived about 15 minutes later. He said the spring had sprung. He replaced all parts necessary in about an hour. Thank you Josh for the prompt service!
- Deborah Orlowski
Crestwood, KY
Jason arrived today and determined we needed a top panel, bracket, and suggested I replace the motor (1999 model). The old motor wasn't stopping the door from hitting an obstruction above the sensor which is what caused our issue. I also received a veteran's discount! Jason was awesome, professional, friendly, and knowledgeable. I'll only use Precision Garage Door Service. Thank you!
- Troy Medley
Louisville, KY
Kyle serviced my garage door this morning. He was very kind, efficient and professional. He immediately knew how to fix my garage door issue. I would highly recommend him for training of new employees as his customer service skills are excellent. Honestly, due to the service I received I will not hesitate to call Percision again for our future garage door needs!
- Debbie Tai
Louisville, KY
on time, great communications, easy appointment booking- couldn't be easier
- RICK WATKINS
Louisville, KY
good service but wasnt told about the 15(?) point inspection, and the tension on the belt seems to have more slack then i remeber,
- Doug Gitschier
Product:
Bardstown, KY
Tim M came out and took good care of us. He was professional, courteous, and respectful. He was honest with his assessment of needs and helped us do what was best for our situation. I would recommend Tim and Precision to anyone with garage door troubles.
- Joseph Cecil
Louisville, KY
Service was great. Rick did an excellent job. The price was higher than expected But I needed all of the work done so it was worth it.
- Marty Pray
Shelbyville, KY
Great Service, called about a broken spring at 8:30 in the morning and by 10:45 my door was fixed. The young man, Cam who done the service was friendly and professional. I highly recommend Precision Garage Door for anyone needing service. Danny Meadows
- Danny Meadows
The service was fast. Easy. Simple. Technician gave me the best quote. Will go through them again in the future.
- Andru K.