Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2407 reviews, averaging 4.88 Stars:
Shelbyville, KY
Goshen, KY
Precision Door's technician, Cam, arrived ahead of schedule. He was professional, knowledgeable, and personable. He did a complete check of our problem (door was not closing as it should the day before, but seems to work fine today--don't you hate it when that happens?). So, since we bought that opener from Professional in December of 2023 (thirteen months or so back) he didn't charge us for this visit since there was no problem--but said, "If you call us back tomorrow, there will be a service charge." Friendly, on time, professional . . . what more could you ask for? When we decide to replace our 18-year old door, I know who I'm calling!
- Fred Burr
Shelbyville, KY
We were so pleased with the service we received today! The technicians were very knowledgeable and courteous. But most of all they were able to come today which was very appreciated.
- Jim Cook
Louisville, KY
The spring on our garage door broke, Cam came out the next morning and had it fixed within an hour. He was very knowledgeable and friendly. I’m happy the standards of service at Precision are high and reliable.
- Courtney Neumann
Crestwood, KY
Dakota arrived on time, was polite and courteous. Addressed the minor issue and provided a basic service that was required. I appreciate the quick response and ease to make the appointment as well.
- DeeDee P
Louisville, KY
What a fantastic company! Precision garage door really came through in my time of need! I mistakenly closed our garage door when the trunk of our car was open causing it to misalign and not open or close. This happened on Sunday! I called never thinking I would speak to anyone but I did and the Precision rep scheduled a service tech to come out first thing Monday morning. They followed up and were here on time as promised. Kyle the service tech was fantastic! Professional, courteous, competent and careful were just some of the adjectives I would use to describe him and his work. Needless to say he fixed it and it is working better than ever. Thank you Kyle and thank you Precision. It is reassuring to know that there are still some great companies out there who are willing to do what it takes to get the job done right and reassure their customers that they made the right choice with Precision Garage Doors. Thank you so much for your outstanding service! Would definitely have you back and recommend you to others. 5 Star!
- Connor Murray
Taylorsville, KY
I had previously used Precision. Technician was very courteous and helpful. Problem solved in a short time. Thanks so much, Margie Munday
- Margie Munday
Louisville, KY
Eric was on time. I appreciate the advance text and call. Eric was professional and finished the job quickly. His easy going attitude and knowledge are a plus for Precision. I would definitely recommend him for any garage door needs.
- Alan & Tammy McClure
Louisville, KY
Got home from work and my garage opened but I noticed my wheel popped off, so I called them after 6 pm and a live person answered. They scheduled me for today first thing. Great customer service very friendly and helpful. The tech called me this morning to tell me he was on the way. After he done a full inspection he was very informative of what should be completed to keep my garage door in good shape.
- Tracy Ragland
Louisville, KY
We have used Precision Garage Door a couple times. Today, Dakota, did an exceptional job. We have always had quick and reliable service.
- Loretta Moreno
Product:
Technician: Dakota W
Louisville, KY
Kyle was very nice and professional! He did a great job and was here in less than an hour from calling in our request! Thank you Kyle!
- Damien Vatter
Louisville, KY
called for service. appointment was made, service man arrived on time, assessed the issue, and fixed the problem in 30 minutes. Door operating properly.
- Paul Price
Shelbyville, KY
Kyle Fredrick was super helpful and professional. I would recommend and utilize your company’s services again if needed.
- Latisha Kand
Shelbyville, KY
Precision had installed the door. I am a new owner of the home. I had the greatest experience!! The gentleman was wonderful! He was courteous, respectful of my property and very efficient! He had my repair done in thirty minutes!! So glad the previous owner chose Precision to install the door!
- Nancy Finney
Louisville, KY
Kyle was great. Professional! 1 hr in and out!
- Dean and Teri Perry
Louisville, KY
On time, articulate young man. Good service
- Pete Seiler
Louisville, KY
The technician was on time, knowledgeable and courteous. After reviewing the problem he quickly made the necessary repairs. We selected Precision based on other reviews and because the company is veteran owned. We are very satisfied customers!
- Doug Lamb
Louisville, KY
Alex was very professional and did excellent work. I highly recommend him.
- Traci Furness
Louisville, KY
My Rep Cam was professional and knowledgeable explained the problem gave us several options and took care of the problem same day!!!
- KRapp DaVillian
Anchorage, KY
Kyle provided excellent quick service
- Kate Ramsey
Louisville, KY
It was Saturday morning. I called six different garage door repair companies etc. No one could get to me to repair my garage door for many hours or until Monday. Panic sets in .I call Precision and long story short they are at my house in an hour. In and out in about 45min. Garage Door Repaired. I won’t forget this service .
- Michael Dewitt
La Grange, KY
Kyle was a honest & pleasant young man that came to help us with our door. He was also very knowledgeable.
- Zene Morlatt
Louisville, KY
The person I talked to yesterday evening was very helpful and said she could have someone here as early as 10-noon, and the young man who came was great! He was polite and friendly and told us exactly what was wrong and explained how he would replace the broken spring and how long it would take, etc. Apparently these new springs (we opted to replace them both) should last quite a bit longer than the ones that came with the new door we purchased from you almost 3 years ago which is good news. Anyway, couldn't have asked for better service from a nicer, more knowledgeable technician! DEFINITELY 5 star service!
- Kate Hopkins
Louisville, KY
I used your company before and wad satisfied with the service. You did what I needed done quickly and professionally.
- Terry Mulkins
Louisville, KY
Jason did a great job! He was on time, friendly, answered all my questions and got the job completed quick. Thanks again!
- Samuel Kelty
Shelbyville, KY
Wonderful service! I called at 3pm and they were at my house by 5pm. Door was back to operating 20 min after Kyle arrived! Kyle was super professional and a pleasure to work with. So pleasant and can tell he enjoys his job. I would recommend Precision for those in Louisville and those in the Simpsonville/Shelbyville area!
- Martha Bowie
Sulphur, KY
Cameron Gullion was my installer. He did a great job all around. He called ahead to verify that he was on the way and was on time. Polite, courteous and was very knowledgeable about the process. He attempted a lesser option of connecting the older opener (35 years), to our new vehicles HomeLink. That was not going to work. So, I had him install a new Genie opener. And he connected it to two vehicles with HomeLink, and two handheld controllers. All of them controlling both of our garage doors. Thank you Cameron.
- Robert Holden
Louisville, KY
We had our door installed 7 years ago. One of the main springs gave out and we needed to have them replaced. Tyler F was our technician. He was fast, friendly, and a dog lover! The work was completed quickly and well. Cost of new springs was somewhat eye-popping, but Tyler knowledgably helped us take advantage of any applicable discounts.
- Jim Recktenwald
Prospect, KY
Outstanding service!!!!~
- Ron & Ruth Nonnenkamp
Louisville, KY
Scheduled an appointment for garage door not working properly. The technician, Cameron, contacted me 30 min prior that he was on his way. The text included a photo, more comfortable for women waiting on service. Their trucks are easily identified and very nice! Cameron tested the garage door and of course this time it worked fine! (Figures lol) We discussed the intermittent problems and the age of my existing unit. I received no high pressure from the technician and elected to purchase a new system. He had the opener in his truck and installed it the same appointment. I also scheduled a second appointment for later in the week to install a new door seal and replace broken trim on one side. I was able to schedule with the technician at the same time as making payment. I was quite pleased with the service given by Cameron. He was knowledgeable, pleasant and very considerate. Highly recommend this company!
- Katherine Friedrick
Kyle, the technician, was very friendly and informative during his service time. He was able to repair the garage door by getting the panels back into the track. Very timely and communicative leading up to the the appointment. I would recommend Precision and will be using for any future needs!
- Britney Rec