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Read what people are saying
about Precision Garage Door in:

Louisville Area, KY

Precision Garage Door of Louisville
has received 1930 reviews, averaging 4.90 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you very helpful
Mike Mclaughlin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thoroughly enjoyed the technician! Extremely well mannered and because of him I will be a repeat customer of Precision. I was about to give up on Precision after 2 scheduled appts back to back and they were a no show. Gave them another chance and they sent best of the best to install a new spring on my door.....thank you!
Diane Walker
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick response when garage door springs broke. Replaced springs and rollers and inspected garage door for damage. Very professional from first phone call to repairs. Will use again if needed.
Jeff Christopher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Always does a good job. Timely
James Thompson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Bought a lifetime warranty, my garage door springs and rollers. Had problems with it John came out, he said sensor needed alignment. I ask him about the springs. He said they look good. He left I closed the door, and guess what spring broke. Call them and the came and want to to charge me 500.00. This company is bad , Don't use them
Donald Strabel
A Response from: Rick May

Mr. Strabel, Thank you for taking the time to speak with us in addition to taking the time to leave this review. As we discussed, we do not sell warranties which is why your receipt from 2011 indicates "no charge" on your warranty line item. We offered to replace the springs and only charge labor which you responded with yelling and profanity then disconnected the call. We're sorry we could not come to an agreement to get you back up and running. The same offer still stands, please contact us if you would like to schedule an appointment.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician (Thomas) was professional and very polite. He was obviously well trained and diagnosed our problem quickly. It was a pleasure doing business with Precision Door.
David Johnson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called because I had precision replace my garage door and opener about 9 or 10 years ago and my door was making an awful sound when opening and sometimes took two or three times hitting the button to make it open. The technician arrived and immediately told me it was the circuit board In the opener that was fried due to a storm or power surge. He insisted that I needed a new opener. Although I kept resisting he did come down on the price until I agreed. (Big mistake). Then he charged extra for a keypad and second opener. Looking at the genie door kits at Home Depot for 700 hundred dollars less which include keypad 2 remotes Wi-Fi ect. I feel I was ripped off. And my garage door is still making this noise. Very disappointed in myself with being pressured into wasting money. And they charge $75 for fuel and disposal. What a ripoff!
Kathie Chandler
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shawn was on time and friendly. Did a great job getting my door opening again. Would highly recommend!
Steven Packer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was very friendly, and had it fixed in no time!
Colleen Wise
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A wonderful customer experience! I needed a remote opener replacement for my garage door and Cristina answered my call. She pulled up my information and had an immediately available technician to come over the same day! Shawn (or Sean), the technician) called me prior to arriving and was on time, professional and friendly. He programmed my remote in no time. Great team and customer service indeed over at Precision!
Alex Sarino
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Garage door broke on Saturday evening and could not even open manually. Called customer service and technician came Sunday morning and repaired.
Mitsu Nagaki
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

C?m & Shawn did good Job & funny boy
Thanh Nguyen
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Friendly and courteous service with a job well done.
Todd A
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They arrived early and got started right away. Removed the old door and all the hardware. Replaced with all new rails and new hardware. Reattached the garage door opener. Then made final adjustments. Cleaned up what mess their was. Gave instructions. Then left. Very courteous while he was here. Eric would highly recommend for anyone needing a garage door.
David Vensel
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saw on tv. Thomas was very professional and cordial.
Larry Sheehan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I contacted Precision because that's who installed our garage door so I had no reason to contact another company. I received a call from Shawn within an hour or so saying he would be here in about an hour. He arrived at the expected time, I explained the problem we were having; he proceeded to diagnose the problem and suggested we may want to have general maintenance in addition to resolving the problem we were having. Shawn was very polite and knowledgeable and I have no problem giving him a 5 star rating.
Edward Shrewsbury
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thomas explained everything and fixed it promptly
Doug Glass
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was very polite and professional. I would recommend to anyone. Got me fixed in no time. Thank you
Nora Eaves
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was awesome! He came right out and got me all squared away! He was friendly and knowledgeable. His prompt efficient service was much appreciated, and a wonderful kickoff to my weekend. Thank you Jason!
Erica Moore
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have seen your advertisement on tv. I liked same day service when you call. There was really no wait for the person to come. He fixed my problem very quickly and gave me information about problems to look for. My problem was a simple problem, changing battery in my door opener. He did not push me to do unnecessary work. It was a very pleasant experience. I will definitely call them again if there is a problem. Linda
Linda Ayre
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciated the service given to help me find the perfect garage doors. The time of delivery was much quicker than I was ready for them and the installation was perfect. The doors are exactly what I wanted. Thank you
Patti Riegel
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Cris came out to service my garage door and I found him to be highly competent and professional in the services that rendered. He assessed the problem, consulted with me prior to making any repairs and he completed the repair in a professional timely manner. In addition, Cris has excellent customer skills. In the future, I will highly recommend Precision to anyone needing a garage door installation or repairs
Dwight Cosby
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my second time with you for service, first time new springs. Service man did a very nice job. This time I needed a gear replacement on the moter, the service man came out with wrong part, made a call said he would go get right one, and be back, never saw or heard for him again. Carrie the manager sent out John and his helper they took care of the problem. They were very nice, told me all I needed to know about the system. If a problem comes up again I will for sure call again. Nice people and nice company to do business with.
Edward Long
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Door not opening
Marvin Mcgee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called Precision to repair our garage door based on the favorable Online reviews, which I am happy to report were totally accurate. Our technician, Thomas, called when he was about 30 minutes out from our house, and he arrived on time. Thomas examined our door and all the mechanicals and quickly determined why the garage door opener was not working. There was also an issue with the spring, which was worn out since it had never been replaced. Thomas showed my husband and me two different quotes in writing, one with just repairing the door opener, and the other with repairing the door opener and also replacing the spring. We felt that both quotes were very reasonable and in-line with industry prices. Thomas was Very detail oriented and my husband was impressed with his knowledge and the care he was taking with our property. We will definitely call Precision again if the need arises, and we feel very comfortable with recommending Precision to our family and friends.
Joni Cox
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service and helpful, polite tech. Very good to work with. Highly recommend
Ken Johnson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Shawn was very polite and explained about the repair.
Karen Dixon
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick and accurate fix!
Lowell Ashby
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was very helpful!
Kevin Shady
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used your company before and was happy with the service. Today I was just as happy.
Susan Stokes
Service Provided:
Garage Door Opener Repair
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