Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2636 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
La Grange, KY
Great service, although a little pricey for such a simple fix.
- Pam Sachs
Louisville, KY
I found them online with great reviews and our garage door broke on Sunday, when most businesses are closed. I was so happy to find someone available and knowledgeable. Our technician was great and knowledgeable. And had us fixed in under an hour, working outside in the freezing cold. So happy with our service!
- Karen Faulkner
Louisville, KY
Technician Jacqueline was wonderful on her repair visit to fix my garage door. She helped install it July, 2025. As a teacher, I appreciated all her admirable skills: patience in answering my questions, diagnosing and fixing the issue, her friendliness and sense of humor. Next time I need a repair job, I will specifically request her.
- Kenny K
Mount Washington, KY
Great service
- Paula Marshall
Product:
Louisville, KY
Always knowledgeable and professional.
- Aneida Jones
Louisville, KY
Each service call made was promptly attended to, very happy with the service and the quality of repair or work completed.
- Kelly Shaper
Louisville, KY
I would never recommend anyone use this company for garage door spring repair. They came to my house, quoted $900 to repair springs that a competitor ended up charging me HALF the price to fix. They told me I needed new bearings, which turned out not to be true. And charged me $89.99 to do NOTHING but take a shit in my toilet.
- Amy Hilton
Louisville, KY
Trey Martin was the repair man. He is very knowledgeable and answered any and all of the questions I had. The repair job was completed in short order and corrected all issues. Jerry Scott
- Jerry Scott
Crestwood, KY
Mark K. (Technician) provided great service in repairing my garage door and offered several options of service that could be performed.
- Jim Williams
Louisville, KY
Mark Keown did a fantastic job for us. He was courteous, efficient and took time to explain everything.
- Robert McDermott
Product:
Louisville, KY
Very professional service person. Explained everything. Took time to help me with everything. I would definitely use your company again.
- Walter Johns
Shepherdsville, KY
Jacqueline was awesome. She explained what we needed to do and performed the job quickly and efficiently. Thank you so much for your hard work on such a cold Saturday! Richie Sharp
- Richard Sharp
Product:
Louisville, KY
Installer was very professional, courteous and knowledgeable
- Melvin Taylor
Jeffersontown, KY
You could have gave me a ballpark estimate over the phone. The technician came out and gave an estimate well over $600. Of course the estimate was way over priced. Yet I still paid $90 for the run. I feel ripped off. Bruce Wall
- Bruce Wall
Shepherdsville, KY
That gave me an appointment right away, showed up on time, and fix my problem with my garage door, the repairman was very kind and explained everything he was doing. And what the charges was, be for he started.
- Kenneth Pierce
Louisville, KY
Fast easy service. Kyle solved the issue and was a true professional.
- Gary Hubert
La Grange, KY
This is the 3rd time I have used Precision door. Jason was our service man this time and his personality compliments his confidence in fixing our problems ,and his professionalism in succeeding. If you could clone him,you should!
- Charles Thompson
Louisville, KY
Kyle gave exceptional customer service! Prompt & efficient with examining my door not opening & closing. He re-aligned the track & tested it. Works great!! He also gave me some incite on what to look for if it should happen again. This was my 1st service call since Jason installed the opener in 12/2017. Great service Precision!!! Thank you!!!
- Alfreda Hill
Louisville, KY
Precision Garage Door did a job well done on our issue, they came out when scheduled, showed up on time, fixed the problem, communicated with us. Jason was a great person, he did the job and communicated with us. I will definitely use Precision Garage again. Call on them if you need your garage serviced or fixed.
- Simone Lee
Jeffersontown, KY
Kyle is an excellent technician and an awesome young man. He is the “Mr. Scott” of garage door repair! He is the only technician I will request in the future!
- Mary McCuen
Smithfield, KY
Kyle arrived in a very timely manner and called with updates upon his arrival. He was VERY professional and friendly and did a great job with replacing the garage door springs. He was on time and made sure that we were very happy with his service upon completion of the job. I will use Precision in the future and will highly recommend them to others. A+++
- Scott
Louisville, KY
They were there quickly and very efficient. Thank you!
- Ronnie Langford
Louisville, KY
The installation went very smooth and the installer was very professional and courteous.
- Dean Campbell
Product:
Louisville, KY
I love your commercial that your garage door doesn’t break during business hours Monday - Friday! How true. My garage door spring snapped on Sunday which was the coldest day of the year! I had just watched a commercial from your company and my neighbor utilized your services several weeks ago. I called at about 9:30 AM and they said they could have someone here to fix the garage door between 1-4 PM. Jacqueline came within that timeframe and within an hour and a half I was back up and running. I replaced both springs as the springs were about 8 years old. Didn’t know if I really needed to replace the bearings on each end but I did so as it extended my warranty to three years. There was no price difference on a Sunday versus during the week. I’m up and running! I have a busy week as we approach Christmas and this is one less thing I have to worry about.
- Jeff Nelson
Product:
Louisville, KY
Our 20 year-old garage door opener had a broken sprocket this morning. We called Precision and was able to get an appointment the same (very cold) day. The installer, Trey Martin kept us informed of his location, inspected and installed a new garage door opener along with a new keypad. He helped us with the programming. He cleaned up and took the old parts with him. Trey was very friendly and professional. I would highly recommend Precision and Trey for any of your garage door needs.
- John/Jo Ann Brooks
Product:
Shelbyville, KY
Quick reliable service but somewhat expensive Repairman very polite and completed service quickly
- Jackie Willard
Product:
Bagdad, KY
I have used Precision several times in the past and found them to be prompt and reliable. One of the two main springs on my garage door had broken. I called Precision on Wednesday, December 10, made an appointment for the next day between 10-12. Technician, Austin Dever called me at 9:30 letting me know he was on his way. Austin made a thorough examination of my door and opener before proceeding. Austin had the springs replaced in less than an hour. He was very courteous and professional. He informed me of the cost before proceeding (I must admit that I was taken aback when he gave me the amount) It was definitely more than I expected and I still feel it cost more than it should have. But, other than that, I have no complaints. I'm very pleased with the repair. Thanks, Austin
- David Young
Louisville, KY
I have used Precision Garage Door before. They were there at the time that they said they would be and that is important. The technician was knowledgeable and courteous, able to answer questions. Dakota replaced the broken spring and made adjustments to the door opener like a pro. GOOD JOB!
- Charles Bland
Louisville, KY
Good afternoon, Precision answered the phone quickly, the phone rep was professional and courteous and friendly; she handled my request very easily. The technician called me in advance of showing up, he was polite and friendly. When he arrived he explained everything and completed the work. the garage door works again and I could not be any happier, thank you so very much Precision!!
- Elmer Mlinaric
Had to replace with 3 clamps on rail to keep wires in check because they were almost down to my car door. Should work ! When you all installed the door in early November 2024 they used an inferior product to hold the wires in place; a plastic white clip and a black one by the garage door that fell off. Should have known better after repeated use, it would not last. Solved the problem. Personnel were helpful, professional, and thanks for response in the day I called.
- Len Humpich