Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2661 reviews, averaging 4.87 Stars:
Louisville, KY
Louisville, KY
Great tech. My door would not close. The tech came on sche. Took care of the problem. He even checked another issue with my door and told me what needed to done to keep my garage door running smoothly. Gave me the price and I will have it done nxt month.
- Debra Alberhasky
Louisville, KY
We were in a bind when our garage door was stuck half open and wouldn't open or close from there and was clearly off kilter. Our car was stuck inside. Trey Martin did a fantastic job getting our issues fixed, which included fixing a roller, cabling and some other items on the door. The door now closes better than it did before. Trey was very polite, friendly, patient and did what it took to get our garage door working again!. Because of how he handled the visit we will definitely go with Precision door the next time we need help or a replacement. Give Trey a raise!!! We will be recommending Precision to others!
- Jim Meade
Louisville, KY
It was easy to get a convenient time right away. The fix for my door ended up being an easy fix and there was no pressure to try and replace anything that wasn’t broken. Jacqueline was extremely helpful and friendly.
- W S Walston
Louisville, KY
We called you because you put in a new door for us 9 years ago and we received good service. You responded this time quickly but you upsold us on items we didn’t need and/or way overcharged us on them. For all the work you did a comparable company would have maybe charged us $750 but you charged us $1487. Your technician said other companies would be comparable to the $1487, however, when I called another company this morning they would have likely just installed the springs and bearings and charged us less than $600. We felt trapped into using you and not getting other quotes yesterday because your tech was already here and you charge us for $90 for just showing up. The total parts that were used on this job probably cost PGDS less than $150, so basically we were charged over $1300 for a 2 hour labor and overhead job, which is not comparable to the market. On just the 12 rollers alone you charged us $360 installed and I could have bought the identical 12 rollers for $25 total and installed them myself in 30 minutes. Your cost on these I would suspect is less than $20 and it likely only took your technician 10-15 minutes to install. Bottom line is I let my family down by trusting your company to give us a fair market price. Please call me 502-415-2325 to try to make this right for us financially. Thank you.
- Todd McMonigle
Louisville, KY
Everything was explained clearly to me before work was done. Afterward , again when the job was finished . They serviced my garage door in 2014 so their repairs last.
- Mary Radwell
Louisville, KY
Immediately told me ALL the issues with my present system before addressing the problem they was called out for. I could tell then that they were going to try and sell me something I didn’t need. All I needed was my remote programmed. But they were willing to sell me a new system for $1300.00! Same issue with my dad when he called them because his door would not open. He found out after he purchase a new key pad that all he needed was batteries. Watch out! ! !
- Karen Hooper
Mount Washington, KY
We liked the service.. Price was more than we expected.
- Linda Brangers
Louisville, KY
I was charged 235.70 to replace faulty sensors. $220 for a Liftmaster safety beam kit $15.70 fuel disposal and shop supplies Less than I/2 hour time spent on job. Liftmaster safety beam kits can be purchased for under $50 and I don't know what the $15.70 charge was for. A service charge of $89 was supposed to be free according to a coupon on Precision web site. This charge is excessive.
- David Garr
Jeffersontown, KY
One of my garage door springs broke today and within an hour of calling Precision, the technician, Jason W., arrived. He installed two new springs and new bearings in less than an hour. His service was prompt, courteous, and professional. I was very happy and satisfied that I chose Precision for this repair. I highly recommend their services.
- Steven M.
Louisville, KY
I really appreciate the quick response after calling. The appointment was made the same day and Jason advised us on what our options were after he arrived. He was very cordial and professional. Had our new garage door opener installed in no time. Thank you for a job well done.
- Patricia Thorpe
Louisville, KY
The tech was very friendly and professional
- Neil Meredith
Product:
Louisville, KY
Your commercials on television are completely accurate! We are very happy with the service we received today. My husband was sing your song!
- Lynette Clark
Louisville, KY
I've been a customer of Precision Garage Door Service for 13 years. My service was once again excellent. I received an appointment the day after I called. Dakota, my Technician, was efficient, courteous, and professional. I appreciated that he had all the supplies to do the job with him. He gave me guidance on maintenance I should be doing to keep the door operating properly. I trust this business and will always refer anyone who needs garage door solutions to Precision.
- Erin Foley
Louisville, KY
Responded quickly and very professional. The tech was knowledgeable and very helpful and courteous. I will definitely use Precision again for my garage door needs.
- Victoria Lunsford
Product:
Shepherdsville, KY
Our very old garage door was stuck halfway open. Precision was the only company I was able to get a hold of on a bitter cold Saturday. Trey came out within a couple of hours and fixed it in no time!! I’ll use them again, for sure!!
- Candy Curry
Product:
Louisville, KY
Easy online booking to suit your schedule. Fast and efficient service up front pricing and professional installer. Would recommend for all your service needs.
- James Farris
Product:
Taylorsville, KY
Prompt and great service. Came quickly .estimate was fair, price was reasonable. Great service
- Melanie P
Louisville, KY
Jason was on time and did a great job explaining the different aspects of two types of repair ! Very informative and professional.
- Susan Ninneman
Louisville, KY
You all installed the actual door when I had only 1 spring. Had such good service then kept the number on my door. The gentleman that did the work was very informative and thorough. Explained everything. Credit to your company. Thank you again.
- Vicki Resnik
Louisville, KY
I called on a Friday afternoon because my garage door broke. They sent Josh on Monday, he inspected it, assured us we didn't have to replace the door, dud done maintenance, replaced a few things and it works like new! Josh was friendly, professional and very helpful. I will use this company again.
- Janice Fueller
Louisville, KY
I was able to get a next-day appointment by booking online which I appreciate. Dakota arrived towards the beginning of my service window which I also appreciate since the window was 4 hours long. He not only repaired my garage door issues but also helped get my car back into the garage after getting it stuck in the snow/ice that has taken over my alley. I appreciate him going above and beyond to help!!
- Maggie Patten
Louisville, KY
Very courteous and quick, expert service. They have my strongest endorsement!
- Rob Sketch
Prospect, KY
Austin provided superior service in the cold and snow. It turns out that it was a minor and easy fix. We are extremely grateful for his integrity and knowledge on the matter.
- Justin Dials
Mount Washington, KY
Dakota was professional and do an excellent job getting my door all fixed and operational. Would recommend them every time. Thank you !!!!!!
- Jerri Burton
Louisville, KY
Had to replace with 3 clamps on rail to keep wires in check because they were almost down to my car door. Should work ! When you all installed the door in early November 2024 they used an inferior product to hold the wires in place; a plastic white clip and a black one by the garage door that fell off. Should have known better after repeated use, it would not last. Solved the problem. Personnel were helpful, professional, and thanks for response in the day I called.
- Len Humpich
Product:
La Grange, KY
Great service, although a little pricey for such a simple fix.
- Pam Sachs
Louisville, KY
I found them online with great reviews and our garage door broke on Sunday, when most businesses are closed. I was so happy to find someone available and knowledgeable. Our technician was great and knowledgeable. And had us fixed in under an hour, working outside in the freezing cold. So happy with our service!
- Karen Faulkner
Louisville, KY
Technician Jacqueline was wonderful on her repair visit to fix my garage door. She helped install it July, 2025. As a teacher, I appreciated all her admirable skills: patience in answering my questions, diagnosing and fixing the issue, her friendliness and sense of humor. Next time I need a repair job, I will specifically request her.
- Kenny K
Mount Washington, KY
Great service
- Paula Marshall
Product:
Very efficient, clean and communicated what needed to be done
- Becky Apgar