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Read what people are saying
about Precision Garage Door in:

Louisville Area, KY

Precision Garage Door of Louisville
has received 889 reviews, averaging 4.95 Stars:
Review:

Very responsive and I liked the guy that came out. However there was no service performed. I am not sure why I should pay for a service call in which when he came in to service my garage; I was told immediately that my situation could not be fixed by Precision. He recommended and show me new garage doors. This is why the three rating. I would be more satisfied if I was told the $65 that I paid for the service call would be credited toward a new door; if I chose to purchase door from Precision.
Donald Hensley
A Response from: Dwayne

Mr. Hensley, Thanks for your honest review. It is our policy, that if you purchase a new door from us within 30 days of your original estimate, that your service call will be applied to your new door purchase. I am sorry if there was any miscommunication. If you have any further questions, please feel free to contact the office.

Service Provided:
Garage Door Repair
Review:

Call for service was after hours last night and service was performed at 9:00 a.m. this morning. Very prompt service and charge was reasonable. Technician was very knowledgeable, courteous, and professional.
Charles Norton
Service Provided:
Garage Door Repair
Review:

My new garage door is the talk of the town. See it at 1216 Abbeywood Rd. St. Mathews, Louisville 40222. Josh designed it, and Kevin installed it. Metal and glass! Black and white! Better than I imagined. Puts my 1968 brick ranch in the 21st century. Fabulous!!!
Sara Anderson
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I found you in the phonebook. Your guy explained what I needed and told me what to expect. I like the price I was given and hope in a few weeks to have a new door.
Mark Davis
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Review:

Installation went fine BUT I gave very explicit instructions for payment and it was ignored. This was a fathers day gift and I confirmed with the installer that he was to call me for payment, he did not and accepted a check from my father..I was your customer not my dad!! I offered my credit card info in advance twice and was told no..the difference in the estimate and the final bill was 130.00, he called me to get that approved.I have No.issue with the amount of the final bill
Fred Heim
Service Provided:
Garage Door Opener Install
Review:

Service was excellent! Mike was prompt for the appointment and very courteous. New garage door opener was installed the same day of the appointment.
Jay Tewell
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

My technician was Kyle, he was very professional very informative and a very nice guy as well he did a great job!! if I need service again I would request Kyle Five (5) star service.....
Mary Britt
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your technician George did a fantastic job, quickly and efficiently while being very polite. He pointed out areas of concern especially the main bearings on the shaft holding the heavy springs for my 20+ year-old garage door system. He quickly replaced the springs, the bearings and the rollers on the door. Thank you
William Smith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I give the Technicians George and Kyle a 5 star.They did a great job fixing my garage door.I would recommend the company and Technicians to all of my family ,neighbors nd friends.
H.P. Wagner
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

Easily scheduled an appt for the repair. Service person arrived on time, & quickly found & corrected the problem. Very satisfied customer.
Vaunie Gabhart
Service Provided:
Garage Door Repair
Review:

Great service. Staff member explained operation of new garage door opener in detail, including the safety features. Install was completed very quickly. Impressed with product. Have used Precision service before.
Lamont Coverstone
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The tech came out today early and replaced the two screws that evidently weren’t put in correctly when was installed,one 1 inch and one 3 inch. He also added the correct amount of screws to the door. Was put in with one one screw, hopefully we won’t have anymore trouble. We were started to question why we used precision. Hopefully is installed finally correctly. Jeff was very good.
Timothy Norton
Service Provided:
Garage Door Repair
Review:

Called Precision and they were able to get a technician out the same day to fix my garage door that was not working. Very professional in handling the situation and letting me know before they did the work what they were doing and what it was going to cost. Five stars for sure and will call them again, if I ever have problems with my door again!!
Deborah Eicherberger
Service Provided:
Broken Garage Door Spring Repair
Review:

Technician was prompt and courteous; diagnosed garage door problem and presented repair options; after completing repair even helped set up link for closer operation from my vehicle!!
James Schum
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Fast courteous service!!
Jennifer and michael Littrell
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service. On time, within estimate and money saving options to replace our opener. Will not hesitate to call Precision for our future needs.
Charles Overbey
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Your website star rating system isn't working! Can't offer 5 stars as I intended. Levi did a great job in replacing springs and getting my vehicles out of the garage for important medical meetings. Thanks to your dispatch person who found a technician who could make it within 3 hours!
Ellen Wade
Service Provided:
Broken Garage Door Spring Repair
Review:

George is a good man and did good work. Very conscientious. Thanks
Matt C
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great crew, fast service!
Brad Dillon
Service Provided:
Garage Door Repair
Review:

The technician was professional and reprogrammed the keypad quickly.
Lori Mcgrath
Service Provided:
Garage Door Opener Repair
Review:

Josh was awesome!
Jeff Haseker
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Precision Door replaces my garage door motor a few years ago. I have always called them for garage door issues. I have always been pleased with their service
Sherry Tuggle
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Excellent service! Josh was there in time, fixed problem quickly and very pleasant to work with. Highly recommended
Todd Graybill
Service Provided:
Garage Door Repair
Review:

Josh was very friendly and knowledgeable. Quick estimate at a fair price and answered all my questions. Thanks!
Ben Lineweaver
Service Provided:
Install Garage Doors
Review:

Very friendly and helpful.
Tim Jones
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

When I called to schedule the appointment. First of all, tha guy was very rude and second, I was not told about the $65.00 for just coming out to give me an estimate I will not call Precicision again.
H. Murphy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very professional, great work
Eric Hawkins
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I started my research on the installers in Louisville with the best reputation and came up with Precision. Shortly after entering our information on their web site, a representative from Precision called and set up a preliminary appointment. At the appointed time, a Precision technician, Jeff Gott arrived and quickly assessed our situation. (We wanted to replace two, old and noisy chain-drive openers.) He recommended and discussed the PDS800 as our best option, to which I agreed. He was able to give me a quote on the spot and even could have done the installation right then (but we were't quite ready). Jeff himself returned three days later. He was quick (it took about 2.5 hours for the whole job), efficient and cleaned up after himself. When he was finished he walked me through the use of the openers, helped me program the wireless key pad on the outside of the door, and even programmed the Home Connection in my automobile. Very professional. So far we are delighted with our very quiet new garage door openers!
Doug Rich
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Installers Joe Kerstiens and Levi Wolf did an excellent job. Both were knowledgeable, professional and very polite.
Hal Fantini
Service Provided:
Broken Garage Door Spring Repair
Review:

Jon the technician did a wonderful and thorough job.
Maureen Shugars
Service Provided:
Garage Door Repair
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