Read what people are saying
about Precision Garage Door in:
Goshen, KY
Precision Garage Door of Louisvillehas received 29 reviews, averaging 4.97 Stars:
Goshen, KY
Goshen, KY
Precision installed our garage doors almost 20 years ago and this is the first repair we've had to call in for a repair! Kyle came out and fixed a broken spring, he explained how the door works and gave me great information on how to maintain them moving forward. He even helped me with quotes on some updates I asked about and I will absolutely be requesting him when we schedule to have those done! Fast scheduling with the online booking option, great communication to let me know their arrival time, and super clean and fast repairs made! I couldn't ask for anything more, thank you so much!
- Malory Duke
Goshen, KY
Cam was personable, professional, and assessed our need and created the best fix to also save us time and money. John Carpenter installed the the new rails, springs, and door efficiently and perfectly. He was personable, friendly, very proficient with the quality of work and a person I trust in my home and garage. He was on time, with real time updates for arrival, and the door is amazing and works well! I will use this company again and again for my rental properties or any new home and tell others about the great experience.
- Lisa Schmidthuber
Product:
Goshen, KY
Friendly personnel. Quick, accurate workmanship. Willing to answer questions and help with informantion/inquiries.
- Anthony Mellens
Goshen, KY
We've been a Precision Door customer since 2010. In both homes, we had the old Lanier-style openers, and Precision was always on time, professional, and fairly priced for these openers (which seemed to need care every 6-10 months. Well. Finally, our most recent opener (17 years old) was becoming useless and we replaced it with a new belt driven Genie. Dakota took less time than I would have expected to complete the swap. He even broke down the box of parts and programmed the Home Guard buttons for both of our cars. The bill was much less than I would have expected. Can't recommend them highly enough.
- Fred Burr
Product:
Technician: Dakota W
Goshen, KY
We called late Precision and they gave us a window of time for a technician to come out the next morning. Dakota did an excellent job fixing our garage door. He called ahead of time to let us know when he was 15 minutes out. He assessed the problem and gave a thorough explanation and a quote. He was prompt and professional. Great service!
- Chris States
Goshen, KY
Jason (I may have wrong name) did a great job. He made recommendations and we discussed options. He explained work thoroughly and how to use new pad.
- Rella Tower
Goshen, KY
Great friendly service
- Claudia Korchnak
Product:
Goshen, KY
We have been customers of Precision Overhead Garage Door for over ten years, and have always been impressed with their timely, professional and customer friendly approach to business. Yesterday morning, our spring and cable assembly, having outlived its five year life expectancy by another eleven years, died. I called Precision, and their service tech was onsite in the afternoon. He gave us several different ways to approach repair or replacement, and discussed each option with us in detail. Once the decision was made, he went to work. The job was done, and cleanup finished, within a little over an hour. Very pleased - cannot recommend highly enough. We purchased springs, cables, shaft, mounting plates etc.
- Fred Burr
Product:
Goshen, KY
I'm sure you hear this frequently, but here it goes again...You guys are the Best!!! I have been a customer of Precision for many years. When we moved to another location, and had garage door problems, I didn't hesitate to call Precision. Very trustworthy and dependable.
- John Boyd
Goshen, KY
Great service from Josh!
- Tanja
Product:
Goshen, KY
Timely and efficient. Knowledgeable friendly tech. Would definitely use again!!
- Gordon Linderman
Goshen, KY
Very impressed from the initial phone call, quick scheduling and the technician's knowledge and courtesy!!
- Wilmer Diggs
Goshen, KY
Very pleased with our service, Kyle did an awesome job. Would definitely recommend.
- Elizabeth Griffin
Product:
Goshen, KY
Josh our technician was on time and courteous. He clearly explained the issue and what needed to be repaired with cost estimates. Great customer service and completed the job quickly and efficiently! Would highly recommend Precision and Josh to get the job done right!
- Chris Klyczek
Product:
Goshen, KY
My garage door spring broke on Saturday around 3 pm. Precision gave my an appointment for 11am on Sunday. No up charge for weekend appointment. Service technician was friendly, professional and quick. I would recommend them in a heartbeat. Thank you for a job well done.
- Dana Mandoza
Product:
Goshen, KY
John from Precision was prompt, courteous, and professional. He did a great job advising me of things I didn’t need to replace. Usually service calls are full of extra things I should buy. Thanks John!
- Gregg Kastman
Goshen, KY
Great Customer Service in the new world where customer service is no longer important to many customers. I was floored that I received same day service on adding a new garage door opener. Brett was friendly and professional.
- John Howe
Goshen, KY
Brett was professional, friendly and competent, and I appreciate that I didn't get a "hard sell" for add-on services. I would definitely call on him again if I need anything else.
- Scott Stinebruner
Product:
Goshen, KY
I would give 5 stars all around, Brett gave us some great ideas and choices for replacing our garage doors. Derek did the install and he did a great job tearing out the old and putting in the new, he was very friendly and he was a very positive person. Derek in my opinion is a great reflection of your company.
- Charles Tidd
Product:
Goshen, KY
Our garage door spring broke late on a Saturday night. I called early Sunday morning, and Brent showed up two hours later. Thirty minutes later the door was working again. Brent was quick and courteous. Should I ever need work done on the garage door again, I'll be giving Precision a call.
- Josh Bernstien
Product:
Goshen, KY
Brandon was great...very friendly and was right on time. Great service, thank you!
- Ryan
Goshen, KY
After a year of wrestling with my garage door openers trying to keep them operational one just completely failed. I was regretting the normal process I've followed to replace other appliances (off to a big box store, pressure to buy more than I needed, and then the hassle of getting a technician over for the install that fit my schedule). On a whim, I placed a call to Precision one day when I was home. They sent out one of their technicians (Brandon Duby) for a free estimate. Brandon arrived on time and quickly assessed my problem and gave me several options along with estimates. When I asked when he thought the could get back to do the work he said how about right now? Within 1.5 hours I had both garage door openers replaced with new belt drive models and a new external keypad installed and programmed. Brandon was great, very knowledgeable, worked fast and cleaned up after himself. He even hauled off the old openers and railings. Definitely 5-star service!
- Rick Fowler
Product:
Goshen, KY
The service was wonderful, the technician was early and very knowledgeable. He fixed my issues wonderfully and even gave me a remote. When it is time to replace my doors, I will only use Precision!
- Laura Wyrosdick
Goshen, KY
Coupon in valpack.
- Dee Dewitt
Goshen, KY
Selected your company as yellow pages indicated it was family owned & operated. Service was very good and Brent was nice/friendly. I would recommend your company!
- Judith Mason
Goshen, KY
I chose Precision from Angies List, checked their website and called them after a spring broke. They scheduled an appointment for the same day between 4:00 and 6:00. Bret the service tech arrived at 3:00 pm, looked at the problem and gave me three options for repair including respective prices. I chose the "overhaul" and he said it would take an hour. Forty-five minutes later it was finished and opening quietly and without any problems. Great and timely service. Highly recommended.
- Michael Madryga
Goshen, KY
As always, things break on weekends so when I looked in the yellow pages for garage door repair I needed a company who would work on Saturday. Yours not only did but with no extra charge! Your service man was very polite and knowledgable with great advice regarding needed repairs for my second door too. Great company!
- Margaret Bindner
Product:
Goshen, KY
I saw that your company was highly rated on Angie's list, so I called for a check-up on my garage door. I'd been having some issues with it not closing properly. They were able to set up an appointment on the same day I called. Brian, the technician, arrived promptly and listened to my explanation of the problem, made some adjustments, replaced the rollers, and installed a keypad - all for a reasonable price.
- Lana Slaughter
Product:
Precision Door's technician, Cam, arrived ahead of schedule. He was professional, knowledgeable, and personable. He did a complete check of our problem (door was not closing as it should the day before, but seems to work fine today--don't you hate it when that happens?). So, since we bought that opener from Professional in December of 2023 (thirteen months or so back) he didn't charge us for this visit since there was no problem--but said, "If you call us back tomorrow, there will be a service charge." Friendly, on time, professional . . . what more could you ask for? When we decide to replace our 18-year old door, I know who I'm calling!
- Fred Burr