Review:

Very responsive and I liked the guy that came out. However there was no service performed. I am not sure why I should pay for a service call in which when he came in to service my garage; I was told immediately that my situation could not be fixed by Precision. He recommended and show me new garage doors. This is why the three rating. I would be more satisfied if I was told the $65 that I paid for the service call would be credited toward a new door; if I chose to purchase door from Precision.

Mr. Hensley, Thanks for your honest review. It is our policy, that if you purchase a new door from us within 30 days of your original estimate, that your service call will be applied to your new door purchase. I am sorry if there was any miscommunication. If you have any further questions, please feel free to contact the office.

Review:

Call for service was after hours last night and service was performed at 9:00 a.m. this morning. Very prompt service and charge was reasonable. Technician was very knowledgeable, courteous, and professional.

Review:

My new garage door is the talk of the town. See it at 1216 Abbeywood Rd. St. Mathews, Louisville 40222. Josh designed it, and Kevin installed it. Metal and glass! Black and white! Better than I imagined. Puts my 1968 brick ranch in the 21st century. Fabulous!!!

Review:

I chose Precision because you were very timely in addressing my needs. David came out on time and worked professionally and expediently. I will call on Precision from now on.

Review:

I found you in the phonebook. Your guy explained what I needed and told me what to expect. I like the price I was given and hope in a few weeks to have a new door.

Review:

Josh our technician was on time and courteous. He clearly explained the issue and what needed to be repaired with cost estimates. Great customer service and completed the job quickly and efficiently! Would highly recommend Precision and Josh to get the job done right!

Review:

We had our garage door repaired. David was our tech and he did a great job. He was professional and explained everything he was doing and why. I’m extremely happy with the repair, if I ever need a new door or more work done I’ll call precision and ask for David to to the work !

Review:

Installation went fine BUT I gave very explicit instructions for payment and it was ignored. This was a fathers day gift and I confirmed with the installer that he was to call me for payment, he did not and accepted a check from my father..I was your customer not my dad!! I offered my credit card info in advance twice and was told no..the difference in the estimate and the final bill was 130.00, he called me to get that approved.I have No.issue with the amount of the final bill

Review:

Service was excellent! Mike was prompt for the appointment and very courteous. New garage door opener was installed the same day of the appointment.

Review:

My technician was Kyle, he was very professional very informative and a very nice guy as well he did a great job!! if I need service again I would request Kyle Five (5) star service.....

Review:

Jeff, the technician, answered all my questions and was highly knowledgeable of all the types of garage door openers available. His expertise gave me the confidence to install the preferred opener for my garage. His congenial and professional approach made my decision a very smooth experience.

Review:

Your technician George did a fantastic job, quickly and efficiently while being very polite. He pointed out areas of concern especially the main bearings on the shaft holding the heavy springs for my 20+ year-old garage door system. He quickly replaced the springs, the bearings and the rollers on the door. Thank you

Review:

Jeff did a great job on repairing my door and getting it to operate properly.

Review:

I give the Technicians George and Kyle a 5 star.They did a great job fixing my garage door.I would recommend the company and Technicians to all of my family ,neighbors nd friends.

Review:

On time,professional and less expensive than I was expecting

Review:

Easily scheduled an appt for the repair. Service person arrived on time, & quickly found & corrected the problem. Very satisfied customer.

Review:

Josh was a perfect business/repair guy. Called me, got here, looked at the problem, fixed it and gone. Great guy and company.

Review:

Great service. Staff member explained operation of new garage door opener in detail, including the safety features. Install was completed very quickly. Impressed with product. Have used Precision service before.

Review:

Levi came and knocked out a spring and cable repair. He was super professional and fast. We chatted about some toys I had in the garage, one of them being my mountain bike. He said he had to sell his to pay some bills and he was saving for another. Give these kids a raise!

Review:

The tech came out today early and replaced the two screws that evidently weren’t put in correctly when was installed,one 1 inch and one 3 inch. He also added the correct amount of screws to the door. Was put in with one one screw, hopefully we won’t have anymore trouble. We were started to question why we used precision. Hopefully is installed finally correctly. Jeff was very good.

Review:

Rating - 5. Technician was early, friendly, and completed the job quickly. I've used Precision twice and have received great service on both occasions. I intend to use Precision again in the future.

Review:

Professional, quick, great job, knowledgeable, friendly service. Definitely recommend.

Review:

Completely satisfied with work and the technician George Byers who performed it. He can work for me anytime in the future.

Review:

We had a referral from another neighbor in our subdivision. Levi came on time was very nice and polite. He checked out our situation and seemed very knowledgeable. He ended up replacing the springs, a bracket and lubricated the wheels. Now our garage door is working better and is much quieter. We would use Precision again in the future.

Review:

Called Precision and they were able to get a technician out the same day to fix my garage door that was not working. Very professional in handling the situation and letting me know before they did the work what they were doing and what it was going to cost. Five stars for sure and will call them again, if I ever have problems with my door again!!

Review:

Technician was prompt and courteous; diagnosed garage door problem and presented repair options; after completing repair even helped set up link for closer operation from my vehicle!!

Review:

Precision came the next day after my call to installed new springs, rollers and cables to resolve my problem. Repairman was knowledgeable and explained the choices and warranties available to meet my needs. This company is very professional in every way.

Review:

Fast courteous service!!

Review:

Excellent service. On time, within estimate and money saving options to replace our opener. Will not hesitate to call Precision for our future needs.

Review:

Your website star rating system isn't working! Can't offer 5 stars as I intended. Levi did a great job in replacing springs and getting my vehicles out of the garage for important medical meetings. Thanks to your dispatch person who found a technician who could make it within 3 hours!