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Read what people are saying
about Precision Garage Door

Precision Garage Door of Louisville
has received 1412 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We purchased a new garage door in May and have been overall very happy with it. It was starting to squeak a little and hook a little on the track. I called Precision just yesterday and they sent Chance out this morning! Nice service. He was a nice young man and knowledgeable. Just a nice experience all around! Thank you!
Mike Price
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I love Precision Overhead Door. I had a problem with my garage door, I called , they came within hours on the same day and fixed the problem within minutes. Great service, great technician. Thanks Precision. I’m a customer for life.
Helena Williams
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good communication and knowledgeable technician. Great service
Sue Luther
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kyle did a great job explaining the issues, then repairing them. The door now slides up and down with nearly no sound at all. I really appreciate what you guys do.
Bruce Wells
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David Riedinger and his assistant were courteous, offered options at different price levels with no pressure and answered questions honestly. They worked quickly and were very respectful of our property. They really knew what they were doing regarding the garage door repair. Highly satisfied customer here.
Gordon Brown
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

KYLE CUNDIFF DID A EXCELENT JOB REPLACEING MY SPRINGS AND REPLACING ROLLERS. I WOULD DEFINITELY CALL PRECISION FOR MY REPAIRS. I WOULD ALSO WANT KYLE BACK TO DO ANY OTHER REPAIR.PS I DIDN'T NOW ABOUT THE 15.00 COUPON AS I WOULD HAVE USED IT. IF NOT TO LATE MAYBE YOU COULD GIVE ME A CREDIT OFF MY CHARGE.
Bud Nagel
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Chance was prompt, professional and most of all HONEST about the current condition of our garage door. He evaluate and fixed the issue with the door opening and closing and did so with precision and care - as if it was HIS garage door. Thank you Chance for all your help FIVE STARS FOR SURE !!!
Rick Roney
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dave and John were very helpful by explaining the repair process. They arrived on time and double checked to make sure the garage door was operating correctly. I would definitely use Precision in the future and would recommend them to friends.
Terry Gassman
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David, Tech that put in my new garage opener. Was very knowledgeable and professional. I took less than an hour to replace the old unit. Explain what he was doing as he was going along.
Darryel Gaines
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Have used Precision before. Chance did a great job. On time, pleasant & took care of the problem promptly.
Phil Armbruster
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David did a thorough inspection. He then offered me options that resulted in a repair. Outstanding service.
Reba Johnson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David Riedinger the tech was fast, courteous and explained everything he did. He also did some quick inspection and preventative maintenance. He did a great job.
Mike
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

all is good i was ready to get my doors fixed i did have someone come out to give me a bid cause i am on a fixed income now i am ready hope it all works out great thank you
Joseph Croteau
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Although the news wasn’t all good, and a new opener unit will be in a near-future budget, Josh was absolutely awesome. He did everything by the book, yet gave me options to save a little money. He worked quickly yet methodically, happily explaining what he was doing. I am completely happy with my experience with your company and with Josh!
David Minton
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My only complaint is I am unable to print invoice for my file and will not be provided a hard copy. It should say what was replaced.
Brenda Emberg
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great, fast service!
Shannon Reed
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 I was disappointed in not being able to have $10.00 discount for seeing your ad in yellow pages and online $15.00 coupon. The were very quick in fixing issue. Dwayne and Josh W. were the techs. Very funny but yet polite and up front with me.
Debbie Turk
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David arrived respectfully early for our appointment, did an excellent and through inspection, explained what he recommended to repair our garage door, and why. He also clearly explained the pricing options, and the cost was quite reasonable. He was quite professional and courteous; and worked expediently to complete the repairs to our garage door. We will definitely utilize Precision services for any and all of our future garage door work.
Charles Moreland
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with our service, Kyle did an awesome job. Would definitely recommend.
Elizabeth Griffin
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh did an excellent job installing my garage door sensors, but I was equally impressed with his demeanor. He was very cordial and friendly, as he answered all my questions in a comprehensive manner. Exhibiting good customer service etiquette means everything to me.
Larry Price
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Van did a great job service-ing the door and adjusting everything.....it was working fine when he left but next morning did the same thing I called about. I will monitor this and if it continues I will get back to you. Thanks. Gene Hewitt
Gene Hewitt
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh was on time and professional. He explained several different repair options. He finished the job promptly and efficiently. Thanks.
Kelly + greg Crite
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh repaired the seal on our garage door. He was pleasant to work with, quick and the cost was quite reasonable
David Russ
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did good job repairing my garage door and I received service same day I called . Chance was the technician and he seemed knowledgeable and did the job well and fast . I would recommend this company to others .
Brad Hagan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! Had an emergency on a Saturday and they were there ASAP and made the repairs fast and affordable! Communication from the installer David as well as communication from the office was great. Emailed pics of the serviceman that was coming so we’d be prepared.
Jamie Lowry
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very responsive and I liked the guy that came out. However there was no service performed. I am not sure why I should pay for a service call in which when he came in to service my garage; I was told immediately that my situation could not be fixed by Precision. He recommended and show me new garage doors. This is why the three rating. I would be more satisfied if I was told the $65 that I paid for the service call would be credited toward a new door; if I chose to purchase door from Precision.
Donald Hensley
A Response from: Dwayne

Mr. Hensley, Thanks for your honest review. It is our policy, that if you purchase a new door from us within 30 days of your original estimate, that your service call will be applied to your new door purchase. I am sorry if there was any miscommunication. If you have any further questions, please feel free to contact the office.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Call for service was after hours last night and service was performed at 9:00 a.m. this morning. Very prompt service and charge was reasonable. Technician was very knowledgeable, courteous, and professional.
Charles Norton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My new garage door is the talk of the town. See it at 1216 Abbeywood Rd. St. Mathews, Louisville 40222. Josh designed it, and Kevin installed it. Metal and glass! Black and white! Better than I imagined. Puts my 1968 brick ranch in the 21st century. Fabulous!!!
Sara Anderson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found you in the phonebook. Your guy explained what I needed and told me what to expect. I like the price I was given and hope in a few weeks to have a new door.
Mark Davis
Service Provided:
Garage Door Opener Install
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision because you were very timely in addressing my needs. David came out on time and worked professionally and expediently. I will call on Precision from now on.
Ron Logsdon
Service Provided:
Garage Door Opener Repair
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