Read what people are saying
about Precision Garage Door in:
Southern Indiana Area, IN
Precision Garage Door of Louisvillehas received 475 reviews, averaging 4.85 Stars:
Floyds Knobs, IN
Floyds Knobs, IN
The night before a major snowstorm out garage door came off the tracks and would not close. I called several garage door repair places and because this was a Friday night no one would come until Monday. Precision took my call and sent a fabulous technician out the very next morning! The door was repaired before the snow had even started! We had always used a competitor before, but Precision will be our go to company moving forward!
- Beaty
Product:
Jeffersonville, IN
Trey Martin is the best!!
- Sandy Bammann
New Albany, IN
Precision Door was efficient and so glad they could fix my door on a Saturday. Kyle did a great job of cleaning up and was so courteous!
- Cindi Vaughn
Memphis, IN
Eric was outstanding!! He was here promptly as quoted and was very professional, courtious, informative and knowledgable. He was here about 15 minutes and did everything I asked him if he would do. I couldn't have asked for a more professional and comfortable experience. I can not talk because of larynx surgery so I had to write everything down for him and he was very patient with me.
- LeeAnn Schwalm-Leonard
Jeffersonville, IN
My tech, Kyle, came out same day to assist with general maintenance and safety checks. We managed to get the door to seal properly and take weight off the closer to improve the functionality and not burn the closer.
- Jacob Deep
Clarksville, IN
I have used your service before and was very satisfied. The service technician was awesome. Very professional and without a doubt he knew exactly what he was doing. He text at 7:30 am Said he was on his way. Was here I less than 20 minutes. I would highly recommend this company!! Will never use any other company but Precision when need!Thank you for great service!
- Debra Gammons
Hentryville, IN
Excellent and timely service!&
- Anne Sutter
New Albany, IN
Dear Rick May, First of all having you reach out to me as a customer reflects greatly in the type of business man you are. Apparently, the quality and professionalism is extended to your servicing technicians. Today, I was extremely impressed with the empathy and social interaction of my technician Kyle. He is a walking billboard and representative if your company. Cudos to whomever hired him!
- Alicia Stanley
Sellersburg, IN
The primary reason I chose Precision is quality equipment along with quality installers. Our installer Jason is a clutch player helping out when it's late and the weather is cold. I appreciate Precision stepping up big time.
- Phil White
Sellersburg, IN
It was an easy scheduling process on line. Excellent reputation Kyle is an excellent employee for you. He’s the reason I will always use your company.
- Linda Minton
New Albany, IN
I had used Precision several years ago and was impressed with service then, I am more impressed now. Everyone involved was professional and courteous. The technician responded within a couple hours, explained the issue and repaired the garage door, all in one visit. I highly recommend this company.
- Barbara Warman
Floyds Knobs, IN
I can’t believe they came out on a Sunday to help me with my garage door keypad! Super helpful.
- Shannon Arrendale
Memphis, IN
EXCELLENT Customer Service!! Kyle Was Our Service Technician, He Was Very Helpful and Knowledgeable. This Is Our First Time Using Precision Door, And With The Service I Received, I Told Kyle, I Will Be A a Precision Door Customer The Rest Of My Life. Kyle Definitely Takes Great Pride In His Work.
- Mike Clapp
Floyds Knobs, IN
Jason was great. He explained how the spring went bad and it had popped off. He even showed us a little bit about the motor and how we could use it which was a huge benefit to me since my husband passed away several years ago. I was so impressed with the job that was done and how professional Precision was in repairing my garage door. Thank you and especially Jason for his work. He is a great representative for precision. I will certainly use your company in the future.
- Carol Kelton
Jeffersonville, IN
Jackie was fast, efficient, friendly and knowledgeable. Answered all of our questions.
- Amanda Braitling
Product:
Charlestown, IN
My technician was great. She was very knowledgeable and thorough. The call center was not great. I was scheduled the first two times with a technician that no longer works for the company and therefore no one showed up.
- Wendy Buschmann
Charlestown, IN
Austin was fantastic helping replace a broken door sensor. He took about 20 minutes to complete everything and was very nice! Precision has been very quick every time I call.
- Brent Lasher
Memphis, IN
Kyle did a terrific job. Very nice young man. Explained all the things he was going to.
- Edward Mings
Corydon, IN
Dakota was great! He was able to fix our garage door issues. It appears our issue is with the Genie side wall mount system itself. I would highly recommend not purchasing that model. It has not worked properly since it was installed on a new construction home. Precision was the only company listed to do Genie repairs near us and they were still 30+ mins away. I don’t know if it was the travel distance for the technician or what, but I do feel like the repair bill was excessive to reprogram wall mounts, set tension & rewire cables. No new equipment was purchased. Just glad to have working garage doors.
- Stephanie
New Albany, IN
I was expecting to have to install a new garage door motor, costing $700+/-. Jackie was prompt, polite, and knowledgeable, and fixed my problem by installing a new wire. She was here for about 35 minutes and saved me the $700!!! Thank you, Jackie!
- Bob Armstrong
Charlestown, IN
Had springs replaced and I was told one price and then charged another without my knowledge. Company charged me 400 dollars an hour in labor to install rollers. I will never use again and I don’t recommend this company to anyone.
- Chris Salas
Product:
Jeffersonville, IN
Saturday of Labor Day Weekend & my garage door wouldn’t open. I googled and found Precision Garage Door Service. I was pleasantly surprised to learn someone would come that day when I called. Dakota arrived, assessed the problem & less than an hour later I had a new garage door opener along with all of the necessary accessories. Absolutely thrilled with how quickly I was able to have a resolution to my problem! Excellent customer service! Huge thank you to Dakota for working on a holiday weekend!! He deserves a raise and bonus!
- Tracy Northam
Service Provided:
Product:
Technician: Dakota W
Jeffersonville, IN
Excellent work
- Ray Caudill
Product:
Charlestown, IN
Called Precision at 10a and the technician Kyle F. (He was so friendly and knowledgeable) arrived before 2p!! Scheduling and confirmation via text was super efficient. The technician called with an estimated arrival time and was early, shook my hand when he introduced himself, determined the issue and fixed, explained to me what to check if anything ever happened again, plus did general inspection of the whole system including going above and beyond to replace the lightbulbs in the opener. I will definitely use and recommend Precision in the future!
- Heather Jones
Jeffersonville, IN
Jason was great. He was quick and knew what he was doing. I didn't think it would that expensive. That was the only downside of the work.
- Ron Lewis
New Albany, IN
KYLE QUICKLY SOLVED MY PROBLEM. WAS VERY PROFESSIONAL AND FRIENDLY.
- Pat Paul
Jeffersonville, IN
Cam was quick an efficient with the repairs. No complaints on him. However, I feel Precision likes to pull a bait and switch type of sales to extract as much money from their customers as possible. When chatting with someone online from Precision to get a quote to fix a spring on the garage door, I was told approximately $150-$285 to fix and that a $90 service fee would be charged to “diagnose” the damage, but it would go towards the repair cost. Fast forward to the day of repair, I’m given 3 quotes all well above $285, with the lowest option being $900. Cam tried to explain that different springs cost different amounts, and I can understand that, however, a $600 difference from the original quote is abysmal and I should have been given the highest possible charge when asking about the quote originally. I would not recommend Precision because of their poor practices when it comes to integrity and transparency and will never be using this company again
- Bri Miller
Jeffersonville, IN
My garage had quit working. Josh Goodman analyzed the problem as a jammed chain drive. He quickly fixed the problem and adjusted the mechanism. He was very friendly and informative about what the problem was and what he was doing. It was a pleasure to do business with him after I was frustrated with the door acting up.
- Darrell Lawrence
Charlestown, IN
They were available the same day I called and on time. My controllers had stopped working and they resolved my issue very fast. Thanks for the friendly service and knowledgeable personnel.
- Steve Ramge
I called and asked a price for an opener install of my own opener. I was told $225, then I called again to ask a question and was told there would be an $89.99 service fee. Jason came out and did an ok job. When he quoted the job onsite it was over $560.00. I called and asked for a supervisor and when I got a call back it was Jason, the technician. I called again and still was not given to a supervisor above the technician. Poor customer service.
- Rick Punelli