Garage Door Repair in New Albany, IN

Melvin Spaulding

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason and assistant were polite and friendly. Their service was very good. We like the quieter garage door opener!

Kevin glaviano

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Commercials and because it showed up as 1st in a search. Was extremely happy Veteran own and operated. Nice polite.

Dave Hoeks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason the tech was outstanding! Not only did he repair the door in a timely manner, he showed up on his way home for the day so I could have the door fixed before my scheduled appointment the following morning. Much thanks Precision Doors.

Mike D

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Completed request for service and set an appointment time on their website. Received a very quick response and timely updates to their arrival (much appreciated). Mark K. promptly identified the problem (broken torsion spring) and recommended a proper fix with NO upsell pressure. Price quoted for service was fair and the task completed in 30 minutes. Great experience.

Cindi Vaughn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Door was efficient and so glad they could fix my door on a Saturday. Kyle did a great job of cleaning up and was so courteous!

Alicia Stanley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear Rick May, First of all having you reach out to me as a customer reflects greatly in the type of business man you are. Apparently, the quality and professionalism is extended to your servicing technicians. Today, I was extremely impressed with the empathy and social interaction of my technician Kyle. He is a walking billboard and representative if your company. Cudos to whomever hired him!

Barbara Warman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had used Precision several years ago and was impressed with service then, I am more impressed now. Everyone involved was professional and courteous. The technician responded within a couple hours, explained the issue and repaired the garage door, all in one visit. I highly recommend this company.

Bob Armstrong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was expecting to have to install a new garage door motor, costing $700+/-. Jackie was prompt, polite, and knowledgeable, and fixed my problem by installing a new wire. She was here for about 35 minutes and saved me the $700!!! Thank you, Jackie!

Pat Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

KYLE QUICKLY SOLVED MY PROBLEM. WAS VERY PROFESSIONAL AND FRIENDLY.

Kenneth McCadden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The call ahead with quick response of the appointment was greatly appreciated. The service person was knowledgeable, professional and helpful with the services to repair my garage door

Jerry Mccullum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Okay

Stan Gernand

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job. Couldn't have gotten a better technician than Dakota. He was friendly, helpful, worked hard and did a great job. You are lucky to have him and we feel so fortunate he was on the job. Thanks.

Dan B

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The spring on my garage door broke the Saturday after Thanksgiving. I called around 9:00 a.m. and was scheduled for a service call early that afternoon. Kyle, the technician, called and said he was running early and was available if I was. He was professional and friendly and explained my options for the repair. This was my first time using PGD, and I would recommend them.

Matt Snellen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed help on a Saturday. Most everyone else is closed on the weekend. The lady on the phone knew exactly what I was talking about. The tech called ahead and showed up on time. Very professional and did a good job. Definitely would recommend.

Christopher Nance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I discovered that one of my garage door springs had broken around 11:00 a.m. Tuesday morning. I immediately called Precision Garage Door and got an appointment between 12:00 p.m. and 4:00 p.m. Tuesday afternoon. The service technician called around 1:30 p.m. to inform me he was 30 minutes away. The technician arrived around 2:00 p.m. and completed the job around 3:30 p.m. I appreciate the upfront pricing and prompt replacement of my garage door springs. I shall definitely use Precision Garage Door in the future.

Irina Ali

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi there and I do appreciate how easy it was to schedule the appointment. Also, the personnel who came out this morning was professional, informative, and helpful. However, although he did did some basic maintenance and added a surge protector, the garage is still making a the loud squeaking sound while opening. Me and the Precision personnel did actually check for this while he was here and it seemed as though the sound had stopped. But as my wife just returned home and opened the garage, it went right back to doing it again and then remained the same as I made more attempts at opening the garage. I would like for Precision to identify and resolve the issue. My total charge for the visit was right under $300.00. Not cheap at all, but I understand and was willing to pay for sure. But would like this item that I've mentioned to be fixed please. Please let me know if this can be scheduled soon? Thanks in advance. Amad Ali U.S. Army (ret)

Gloria Hodge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician provided professional service and completed the installation with excellence. As a result, our new garage operates much quieter now.

Rich Frazier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was quick and professional however 500.00 dollars for two springs that should have been maybe 200.00 for both is more than just a bit high. Tack on the 65.00 charge for fuel,shop parts, and disposal on top of the 125.00 safety inspection. I don’t know, a 1000.00 dollar torsion spring replacement just seems to me to be quite high. Before any comments about choice, yes it was my decision to have it done, however although I have used Precision in the past I will not use them in the future. Also, if you can show me an invoice that shows you pay 195.00 per spring which allows the typical 30% markup to 250.00 I will apologize and remove this post.

Bonnie Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My mom was very please with the service on her door and Tim the young man that was here is a very nice guy. Thank you.

M Rose

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My son recommended Precision since my past service did not service on Sat. or Sun. I called Saturday about 11 and set the appointment for between 12 and 2, Alex called and was right on time. He was very professional, very efficient and showed me what was wrong and options for repair. He finished the repair in a very timely manner. Very nice young man and I will definitely be using them again.

Phillip Asher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wasn’t expecting this kind of problem. The technician was very nice and courteous. He made the repair in a timely manner.

Melissa Chremser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company was a blessing. They came out the same day I called. Alex arrived and was courteous, professional, knowledgeable and friendly. He was quick to figure out the cause of the issue, and fixed it timely. Would highly recommend this company and will use them in the future

SALLY WELSH

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was such a polite young man. He explained my options to me and the cost of each. He did fast efficient work and was in and out in just a little over an hour.

Tony Toran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very satisfied with the service that I received from my technician, Shawn Hull. He was kind, very knowledgeable and did great work. He answered all my questions and made sure that i understood all of my options. I will be using Precision for my future garage door needs.

Stephen Dufour

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Shawn was everything you would want in a individual that works for you. On time, respectful, knowledgeable, confident, focused. Started job with a thorough inspection and listed items needing attention, suggested solutions to fix the numerous problems and once a course of action was determined, successfully completed all tasks.

Fritz Mccauley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service Tech did an excellent job. He installed new rollers, greased and checked the Garage Door and installed new Garage Door Opener. He was very professional and cordial! Thank you for the excellent work.

Barbara Sziklay

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You gave me prompt service on my garage door problem. Sean came out and was very professional and explained what was needed and when the parts would be ordered. I so appreciated his kindness.

Susan Adams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Simple fix…all is well. Thank you.

Carla Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dwayne was very professional and did an excellent job

Dan Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your representative, Jason Wallace, was very nice and professional.. Mr. Wallace installed the new motor for the garage door and then demonstrated how to open and close it from the controller on my garage wall and from the remote control inside my vehicle.. He explained the warranty and gave me a receipt.. It was a very pleasant experience working with Precision Door to fix my garage door..