Read what people are saying
about Precision Garage Door in:
New Albany, IN
Precision Garage Door of Louisvillehas received 53 reviews, averaging 4.74 Stars:
New Albany, IN
New Albany, IN
The spring on my garage door broke the Saturday after Thanksgiving. I called around 9:00 a.m. and was scheduled for a service call early that afternoon. Kyle, the technician, called and said he was running early and was available if I was. He was professional and friendly and explained my options for the repair. This was my first time using PGD, and I would recommend them.
- Dan B
New Albany, IN
I needed help on a Saturday. Most everyone else is closed on the weekend. The lady on the phone knew exactly what I was talking about. The tech called ahead and showed up on time. Very professional and did a good job. Definitely would recommend.
- Matt Snellen
New Albany, IN
I discovered that one of my garage door springs had broken around 11:00 a.m. Tuesday morning. I immediately called Precision Garage Door and got an appointment between 12:00 p.m. and 4:00 p.m. Tuesday afternoon. The service technician called around 1:30 p.m. to inform me he was 30 minutes away. The technician arrived around 2:00 p.m. and completed the job around 3:30 p.m. I appreciate the upfront pricing and prompt replacement of my garage door springs. I shall definitely use Precision Garage Door in the future.
- Christopher Nance
New Albany, IN
Hi there and I do appreciate how easy it was to schedule the appointment. Also, the personnel who came out this morning was professional, informative, and helpful. However, although he did did some basic maintenance and added a surge protector, the garage is still making a the loud squeaking sound while opening. Me and the Precision personnel did actually check for this while he was here and it seemed as though the sound had stopped. But as my wife just returned home and opened the garage, it went right back to doing it again and then remained the same as I made more attempts at opening the garage. I would like for Precision to identify and resolve the issue. My total charge for the visit was right under $300.00. Not cheap at all, but I understand and was willing to pay for sure. But would like this item that I've mentioned to be fixed please. Please let me know if this can be scheduled soon? Thanks in advance. Amad Ali U.S. Army (ret)
- Irina Ali
New Albany, IN
The technician provided professional service and completed the installation with excellence. As a result, our new garage operates much quieter now.
- Gloria Hodge
Product:
New Albany, IN
Service was quick and professional however 500.00 dollars for two springs that should have been maybe 200.00 for both is more than just a bit high. Tack on the 65.00 charge for fuel,shop parts, and disposal on top of the 125.00 safety inspection. I don’t know, a 1000.00 dollar torsion spring replacement just seems to me to be quite high. Before any comments about choice, yes it was my decision to have it done, however although I have used Precision in the past I will not use them in the future. Also, if you can show me an invoice that shows you pay 195.00 per spring which allows the typical 30% markup to 250.00 I will apologize and remove this post.
- Rich Frazier
New Albany, IN
My mom was very please with the service on her door and Tim the young man that was here is a very nice guy. Thank you.
- Bonnie Brown
New Albany, IN
My son recommended Precision since my past service did not service on Sat. or Sun. I called Saturday about 11 and set the appointment for between 12 and 2, Alex called and was right on time. He was very professional, very efficient and showed me what was wrong and options for repair. He finished the repair in a very timely manner. Very nice young man and I will definitely be using them again.
- M Rose
New Albany, IN
Wasn’t expecting this kind of problem. The technician was very nice and courteous. He made the repair in a timely manner.
- Phillip Asher
New Albany, IN
This company was a blessing. They came out the same day I called. Alex arrived and was courteous, professional, knowledgeable and friendly. He was quick to figure out the cause of the issue, and fixed it timely. Would highly recommend this company and will use them in the future
- Melissa Chremser
New Albany, IN
Jason was such a polite young man. He explained my options to me and the cost of each. He did fast efficient work and was in and out in just a little over an hour.
- SALLY WELSH
New Albany, IN
I was very satisfied with the service that I received from my technician, Shawn Hull. He was kind, very knowledgeable and did great work. He answered all my questions and made sure that i understood all of my options. I will be using Precision for my future garage door needs.
- Tony Toran
New Albany, IN
Shawn was everything you would want in a individual that works for you. On time, respectful, knowledgeable, confident, focused. Started job with a thorough inspection and listed items needing attention, suggested solutions to fix the numerous problems and once a course of action was determined, successfully completed all tasks.
- Stephen Dufour
New Albany, IN
Service Tech did an excellent job. He installed new rollers, greased and checked the Garage Door and installed new Garage Door Opener. He was very professional and cordial! Thank you for the excellent work.
- Fritz Mccauley
New Albany, IN
You gave me prompt service on my garage door problem. Sean came out and was very professional and explained what was needed and when the parts would be ordered. I so appreciated his kindness.
- Barbara Sziklay
New Albany, IN
Simple fix…all is well. Thank you.
- Susan Adams
New Albany, IN
Dwayne was very professional and did an excellent job
- Carla Wilson
Product:
New Albany, IN
Your representative, Jason Wallace, was very nice and professional.. Mr. Wallace installed the new motor for the garage door and then demonstrated how to open and close it from the controller on my garage wall and from the remote control inside my vehicle.. He explained the warranty and gave me a receipt.. It was a very pleasant experience working with Precision Door to fix my garage door..
- Dan Thomas
New Albany, IN
I racked my door by getting the edge of my garbage can stuck under it when closing it. Thomas was polite, masked, and thorough. He did try an upsell for our motor, but only because it's almost 30 years old and a newer one may have sensed the pressure and stopped trying to close and cause the racking. He was in and out in under an hour. Fixing the racking, performing some maintenance, and talking me into an upgrade on the rollers. I'm glad I opted for the extras as my door is smoother and quieter than it's been since we moved here 5 years ago. I hope I never need your services again, but I'll gladly recommend you to anyone else who may.
- Corey Capps
New Albany, IN
I was very pleased with the service I was provided for my garage door ,The technician Jason that came to the service was very friendly prompt and efficient, the only thing I think is that the price was a little bit high, I have used your company many many times over the years and I Don’t call anyone else because of the good service and knowledgeable technicians, but I think the price was just a little bit on the high side but other than that it was perfect. Thank you very much
- Dean Fawbush
New Albany, IN
I had used Precision before with good results so I didn't hesitate calling them again. There sent someone out right away to repair my door. The repair person was very friendly and courteous. He took the time to explain what he was doing. If I ever have problems again I will call Precision and ask for same teck. He did a great job.
- Henry Dixon
New Albany, IN
Travis fixed our garage door operation with repair of one wire. The wire had been broken by a raccoon which accidentically got locked inside when I closed the door without knowing the raccoon had come inside when the garage was left open at sunset. We still need some new parts to be replaced tomorrow.
- Bruce Rush
New Albany, IN
I had an emergency situation on a Saturday. Ian arrived within the stated time frame and quickly put me at ease. He repaired and secured my hanging garage door with no problem. Ian also took the time to help me learn a little more about my system. I highly recommend Precision to anyone in need of garage door service.
- Jayne Ryan
Product:
New Albany, IN
Very pleased with service. The tech knew exactly what to do and we are good to go.
- Dan Parry
Product:
New Albany, IN
Was not happy with the repair to my door. The spring was not loaded properly to balance the door saying I nee a new spring and repairs totaling 892.00. That is unacceptable.
- Roger Borkstrom
New Albany, IN
Excellent
- Joy Marie
Product:
New Albany, IN
I choose Precision because Cunningham Door said there was nothing they could do to repair the rubber seal at the bottom of my garage door.. The broken rubber seal allowed very cold air drafts into my garage.. I brought the house in 1994 and the garage door was installed by Cunningham.. Through the years I had Cunningham replace (once) the electric motor and on 2 or 3 other times to make adjustments--but they repeatedly told me they did not have the rubber seals at the bottom of their own garage door I brought from them in 1994--so I called Precision.. Josh was very professional and very nice and within an hour of his arrival the rubber seal was replaced.. I plan on calling Precision Door in the future for any garage door problem.. It was obvious that Cunningham Door wanted me to buy an entire new garage door.. Thank you, Precision Door for your quick very professional response!
- Dan Thomas
New Albany, IN
Good communication and knowledgeable technician. Great service
- Sue Luther
New Albany, IN
Quick, efficient, knowledgable....great job...thanks to all.
- Joyce Schmitt
Product:
Great job. Couldn't have gotten a better technician than Dakota. He was friendly, helpful, worked hard and did a great job. You are lucky to have him and we feel so fortunate he was on the job. Thanks.
- Stan Gernand