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Read what people are saying
about Precision Garage Door

Precision Garage Door of Louisville
has received 11 reviews, averaging 2.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremy was great. Had all the information quickly and got the quote together within a few minutes. However, when I called to place a deposit, the corporate office couldn't help me. First time I have ever had a company refuse to take my money.... Said someone would have to call me back. I own a business and would NEVER let this happen.
Dustin Goodman
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has done good work for me in the past but disappointed on a recent door purchase/installation. After 3 call backs because the door was approximately 2 inches uneven, they told me it must be the house. I called Raynor and they had it within 1/2 inch after a small adjustment to the drum.
Adam Jackson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John was a 5-star installer. The new garage door opener is great, but I am not at all happy with the price of $699. If this had not been COVID-19 times, I would not have gone forward with the purchase / install, but I was in a bind. I have installed numerous openers myself over the years and I know that this one is about a $200 investment at Lowe's or Home Depot. A fair installed price would have been $500 instead of $700.
Rick Vowels
A Response from: Dwayne

Mr. Vowels, I'm sorry you were upset with our pricing. Thanks for taking my call and allowing me to explain that we do offer a lower quality unit that will likely just put you in the same predicament you have been in several times in the past. Replacing every 10 years or so for roughly $500. The unit we installed for $699 is far superior and comes with a warranty on the motor and the drive belt that only expires when you sell your house. In other words, this is the last opener you need to buy for this house. Thanks for listening and thanks again for your business.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

No repair preformed.A few squirts of WD40 and fooled with some wires. It seemed his goal was to sell me a new opener and anything else he could add on.I have been in business 40+ years and see this a lot.He seems like a nice person and always addressed me as Sir.This run should have taken 15 minutes they were there more than a hour.Your man is a heavy smoker and smoked on the job. in the garage,in the driveway and in his truck where it seemed he spent most of his time.
Dan Dreher
A Response from: Dwayne

Mr Dreher, We are sorry that we could not duplicate the problem you were having after our thorough 25 point safety inspection, and therefore did not recommend any repairs. We did note that your opener was significantly older than typical lifespan, and did offer/ recommend replacement. We did perform a free lubrication with our own proprietary lube at no charge as a courtesy. We thank you for bringing our technicians' smoking on the job to our attention. Our policy is that our employees only smoke in their vehicles, if at all. He has been counseled.

Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I did sent my email for your owner company Dwayne, I was charge today 460$ for spring and rollers... I have coupon what your company put out...i would like to use! It is 50$ off for spring and 50$ for rollers!!! I also was asking technician about , he put me on phone with manager...ph#502 -969-7477...he say only 15$ off ...tecnitian needs daily bread! IF YOUR COMPANY HAVE OUT COUPON MENEDJER MAST TO NOW AND INFORM TECNITIAN!!! I WILL ALSO TRY TO SEND YOU COUPON TO CONFIRM!!! Tha coupon is 50$ off for spring fixt and 50$off for rollers ...it is from kentukianas family savings magazine!!!! I also ask about others location and I was told,the Maine office one on Produce rd... hope some one will read my feet back ! it was not very good experians for me!!! I am also working hard for my $!!
Larysa Sennik
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was hoping today that when I got an estimate you all would be competitive with your competitors. Lo and behold unfortunately you guys were approximately $1000 more for the same doors from other garage door companies
Bruce Woods
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When I called to schedule the appointment. First of all, tha guy was very rude and second, I was not told about the $65.00 for just coming out to give me an estimate I will not call Precicision again.
H. Murphy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Initial service met expectations. Poor follow up service. Go elsewhere for better customer service.
Karl Grugel
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was disappointed and let down. On July 19, 2018 paid half down on garage door was scheduled to pay in full balance on July 24 day of scheduled installation. Fast forward, with a total of 3 Different visits out to home and cancellations. They finally completed the installation job today August 2. I was originally told and quoted it would only take 4 hours to do.
R Ross
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was my second choice your company reminds me of Sears you call for repair your told you need a whole new unit I won't be using your company again my garage door makes same sounds as it did before you all repaired it 573.00 is quite expensive for springs
Vicky Robinson
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After a month of waiting for the installation it has finally come and I am satisfied with the installation and the look.
Jack Metzger
Service Provided:
Install Garage Doors
Product:
Garage Doors