Review:

Very responsive and I liked the guy that came out. However there was no service performed. I am not sure why I should pay for a service call in which when he came in to service my garage; I was told immediately that my situation could not be fixed by Precision. He recommended and show me new garage doors. This is why the three rating. I would be more satisfied if I was told the $65 that I paid for the service call would be credited toward a new door; if I chose to purchase door from Precision.

Mr. Hensley, Thanks for your honest review. It is our policy, that if you purchase a new door from us within 30 days of your original estimate, that your service call will be applied to your new door purchase. I am sorry if there was any miscommunication. If you have any further questions, please feel free to contact the office.

Review:

Call for service was after hours last night and service was performed at 9:00 a.m. this morning. Very prompt service and charge was reasonable. Technician was very knowledgeable, courteous, and professional.

Review:

My new garage door is the talk of the town. See it at 1216 Abbeywood Rd. St. Mathews, Louisville 40222. Josh designed it, and Kevin installed it. Metal and glass! Black and white! Better than I imagined. Puts my 1968 brick ranch in the 21st century. Fabulous!!!

Review:

I found you in the phonebook. Your guy explained what I needed and told me what to expect. I like the price I was given and hope in a few weeks to have a new door.

Review:

Installation went fine BUT I gave very explicit instructions for payment and it was ignored. This was a fathers day gift and I confirmed with the installer that he was to call me for payment, he did not and accepted a check from my father..I was your customer not my dad!! I offered my credit card info in advance twice and was told no..the difference in the estimate and the final bill was 130.00, he called me to get that approved.I have No.issue with the amount of the final bill

Review:

Service was excellent! Mike was prompt for the appointment and very courteous. New garage door opener was installed the same day of the appointment.

Review:

My technician was Kyle, he was very professional very informative and a very nice guy as well he did a great job!! if I need service again I would request Kyle Five (5) star service.....

Review:

Your technician George did a fantastic job, quickly and efficiently while being very polite. He pointed out areas of concern especially the main bearings on the shaft holding the heavy springs for my 20+ year-old garage door system. He quickly replaced the springs, the bearings and the rollers on the door. Thank you

Review:

I give the Technicians George and Kyle a 5 star.They did a great job fixing my garage door.I would recommend the company and Technicians to all of my family ,neighbors nd friends.

Review:

Easily scheduled an appt for the repair. Service person arrived on time, & quickly found & corrected the problem. Very satisfied customer.

Review:

Great service. Staff member explained operation of new garage door opener in detail, including the safety features. Install was completed very quickly. Impressed with product. Have used Precision service before.

Review:

The tech came out today early and replaced the two screws that evidently weren’t put in correctly when was installed,one 1 inch and one 3 inch. He also added the correct amount of screws to the door. Was put in with one one screw, hopefully we won’t have anymore trouble. We were started to question why we used precision. Hopefully is installed finally correctly. Jeff was very good.

Review:

Called Precision and they were able to get a technician out the same day to fix my garage door that was not working. Very professional in handling the situation and letting me know before they did the work what they were doing and what it was going to cost. Five stars for sure and will call them again, if I ever have problems with my door again!!

Review:

Technician was prompt and courteous; diagnosed garage door problem and presented repair options; after completing repair even helped set up link for closer operation from my vehicle!!

Review:

Fast courteous service!!

Review:

Excellent service. On time, within estimate and money saving options to replace our opener. Will not hesitate to call Precision for our future needs.

Review:

Your website star rating system isn't working! Can't offer 5 stars as I intended. Levi did a great job in replacing springs and getting my vehicles out of the garage for important medical meetings. Thanks to your dispatch person who found a technician who could make it within 3 hours!

Review:

George is a good man and did good work. Very conscientious. Thanks

Review:

Great crew, fast service!

Review:

The technician was professional and reprogrammed the keypad quickly.

Review:

Josh was awesome!

Review:

Precision Door replaces my garage door motor a few years ago. I have always called them for garage door issues. I have always been pleased with their service

Review:

Excellent service! Josh was there in time, fixed problem quickly and very pleasant to work with. Highly recommended

Review:

Josh was very friendly and knowledgeable. Quick estimate at a fair price and answered all my questions. Thanks!

Review:

Very friendly and helpful.

Review:

When I called to schedule the appointment. First of all, tha guy was very rude and second, I was not told about the $65.00 for just coming out to give me an estimate I will not call Precicision again.

Review:

Very professional, great work

Review:

I started my research on the installers in Louisville with the best reputation and came up with Precision. Shortly after entering our information on their web site, a representative from Precision called and set up a preliminary appointment. At the appointed time, a Precision technician, Jeff Gott arrived and quickly assessed our situation. (We wanted to replace two, old and noisy chain-drive openers.) He recommended and discussed the PDS800 as our best option, to which I agreed. He was able to give me a quote on the spot and even could have done the installation right then (but we were't quite ready). Jeff himself returned three days later. He was quick (it took about 2.5 hours for the whole job), efficient and cleaned up after himself. When he was finished he walked me through the use of the openers, helped me program the wireless key pad on the outside of the door, and even programmed the Home Connection in my automobile. Very professional. So far we are delighted with our very quiet new garage door openers!

Review:

Installers Joe Kerstiens and Levi Wolf did an excellent job. Both were knowledgeable, professional and very polite.

Review:

Jon the technician did a wonderful and thorough job.