Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1643 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
I have a bad feeling about this appointment - kind of like I was ripped off especially when tech insisted on me following his "recommendations" that I needed some nuts and bolts tightened for $185.00! When I said that I didn't need that I felt really pressured to agree - and he kept saying that was his recommendation and then he said well prefacing it with if I would let him finish when I interrupted to say I really didn't' need that -he said he would tighten the sensors for free instead of $50.00 when that was all I needed. so basically the job went from 165.00 to over 250.00- and the receipt says nothing about the sensors. I didn't need new sensors. I just needed them to be realigned... do the techs get commission? I'm not sure I would use this company again.
- Debbie
Louisville, KY
Previously service the doors
- George Jageman
Louisville, KY
The garage tech Kyle was on time, pleasant and honest to work with in his inspections and helped me understand what I needed to do to keep my garage in good working order. I would recommend Precision to anyone who needs their garage repaired. Thank you, Mr. Marshall.
- Bernard Marshall
Louisville, KY
Your technician was very knowledgeable and also very kind. You are very lucky to have someone of his empathy working for your company.
- Mrs. Walter Kapfhammer
Louisville, KY
My garage door broke on a Saturday night. I was able to schedule an appointment for the next day, yay! Eric arrived early for my scheduled appointment. He was courteous and professional. He answered all my questions, encouraged me to ask anything and explained everything he was going to do. He repaired my garage door quickly. I would definitely recommend Precision Garage Door and will use them again if the need arises. Very satisfied.
- R James
Louisville, KY
Thanks for a job week done. Fixed in 30 minutes. When you call for service you expect to get a good job, and I did so if I need help again you will get my business.
- Henry Cox
Louisville, KY
I chose Precision Service because I had seen their TV ads. My garage door was having trouble closing because raccoons had gotten into my garage and damaged the wiring. The consultant on the phone was friendly and helpful. She set up an appointment on the same day. The technician arrived right on time and was very knowledgeable. He fixed the wiring very quickly and tested the function of the opener to my satisfaction. My only complaint about the service was the cost- it was a lot more than I expected. He only worked on it for about 30 minutes and charged $251. But I guess that goes with the times.
- Thomas Hohman
Louisville, KY
Precision has good reviews and they could service my door the same day. Your tech Eric was excellent. Knew what he was doiing and replaced a broken sping in an hour.
- Michael Chandler
Louisville, KY
Jason was absolutely Amazing!! The service was lightening fast and Jason was super friendly and professional. He installed our new garage opener remote and even made sure to check the mechanics of our door for any service issues that I may not have been aware of! I highly recommend Precision for all your garage door needs!!
- Tenisha Griffin
Louisville, KY
We needed someone to come out on a Saturday! Our cars were stuck in the garage and Eric came out opened that garage door like he was Hercules!! He came out in the time frame he said and fixed our garage door in no time!! Eric is very professional and a very personable guy!! Thank you so much!!
- Terri S
Louisville, KY
Kyle was great he explained everything to me and did a great and thorough job
- Doug Tudor
Louisville, KY
Kyle came found the problem and repaired it. Explained what he did . veery courteous
- Lawrence Taylor
Louisville, KY
We have used Precision Garage Doors for years and they have repaired and replaced parts as needed over the decades. I was offered several services more than the initial order that I found to be time-saving if I had it replaced now instead of a few years from now. Response time was good considering my remote stopped working and I had to leave open my garage at night. The technician was very knowledgeable and I had complete confidence in him. Springs an cables were examined for safety.
- Ellen wade
Louisville, KY
Tech was very professional, friendly and respectful. Work was done in timely manner and door operation is smooth.
- Mark Tompkins
Louisville, KY
I’m have serious concerns with the knowledge and quality of work. I called Precision to do regular maintenance and install and program a remote keypad. Wasn’t able to program a new remote and 10 days later a spring snaps and Precision charges me over $1100. to fix it. I’ve never had an issue with this over head door until Precision messed with it. Not Happy.
- Philip Crowe
Louisville, KY
Kyle did a fantastic job servicing my garage door. Went above and beyond making sure I was happy. Prompt and courteous service!
- Stacy Pendleton
Louisville, KY
Our maintenance committee at ambassador East condominium saw your tv ad about having everything you need in your truck to fix broken Springs . we average new Springs about every two years so I called your office to have a representative come and look at our door. Jason Wallace was our tech and he did a great job of evaluating our needs and sending me quotes what it would take when we need your service. I asked him to put us in your system so when we call for service we will be set up and ready to go. You folks are very professional… thank you
- Ambassador East Condominiums
Louisville, KY
Third time using Precision great company. Appointment same day called. Cameron here early very professional, friendly. Explained what was needed and the cost and went to work and fixed. We need more young men like Cameron.
- Ted and Martha George
Louisville, KY
Very satisfied with the service I received they were courteous and professional.Highly recommend and will definitely use them again if needed.
- James Taylor
Louisville, KY
Cam did an outstanding job, extremely polite, as well as extremely professional. He gave hands on explanation on everything he was doing, and did it in a timely matter. He did an amazing job and should be considered as a great spokesperson for your team.
- Charles McCutchen
Louisville, KY
When I called about our garage door issue, I was told that an appointment would be made for the following day. Jason was on time, professional and our problem was resolved. I chose you because of adds I have seen on TV. Thanks so much for quick response and providing information about who was coming to the house. That is always nice to have and to be able to track their arrival. Technolgy can be great when it works properly. You will be our contact in the future..
- Cyndi S.
Louisville, KY
All workers were courteous and professional. I only complaint was the business office, they took three(3) weeks to deposit my deposit check and three weeks to let me know when doors would be installed,
- Sharon Cantrell
Louisville, KY
Kyle was a pleasure to speak with and took care of our job like a pro. Would highly recommend.
- Eric Dumitru
Louisville, KY
Dakota was awesome! He arrived on time and was professional. He explained everything that he was going to do to fix my problem thoroughly. I definitely recommend using Precision and asking for Dakota.
- Caitlin Trower
Louisville, KY
It has been. 10 days and tech has not turned my payment in to their office. I ve made two calls to Precision and no follow up yet
- Paula Covault
Louisville, KY
Kyle was very professional and quickly diagnosed the issue and made the necessary repairs.
- brent thomas
Louisville, KY
Really appreciate Kyle's service and professionalism. He was so pleasant and thorough. Most service technicians are not as kind and helpful.
- Greg Parson
Louisville, KY
Tried to fix my door myself and messed it up. Eric came and fixed it in no time. Thank you!
- Aaron Young
Louisville, KY
Kyle Frederick Did an outstanding job and was very professional in doing the job.
- Layne and Mary Smith
Jason did a wonderful job. He had the problem fixed quickly and kept us informed of the process. We will definitely use again
- Ben Hines