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Exceptional service. Five star rating

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We needed new springs on our garage door. Precision installed a new motor for us almost a year ago and did a great job. David explained everything we could do in regards to the new springs and we truly appreciated his help. He did a great job in a very short time. I would never call anyone else.

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Our spring broke and it caused two of the hinges to snap in half. Jason Wallace was the technician that came to repair it. He was very professional and courteous.

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I discovered a broken spring on my garage door on Saturday and after researching several companies I decided on PDS because they have very positive customer reviews and a friend had used PDS and spoke very positive about their work. Since they provide service on Sunday, I was able to have the springs replaced the next day and also replacement of worn rollers. Skip was the technician and he was very professional and obviously very thorough and knowledgeable. He offered many helpful suggestions about future maintenance and upkeep. I did have a question about pricing and spoke with Rick May who is a manager of PDS. He was very helpful and listened carefully and intently about my concern which was not in anyway major. Rick was very concerned about my concern and his honesty, sincerity and integrity came shining through. His response exceeded my expectation. Finally, I was impressed with the repair work and professionalism of Skip. But even more so with PDS making my concern their concern. I am a very grateful customer for the work on the garage and their mission of customer satisfaction.

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The technician that worked on my garage door was very nice and courteous, taking the time to show me the problem and what had to be done to fix it, after the job was completed he showed me exactly what he did, he was a very nice young man

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John Hill responded to my service call and explained my options for repair. He was courteous and completed the repair quickly. Prices seem a bit high but the quality of the work was worth the added cost.

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The service man was on time and very polite and got the job done.

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John was professional got us the best deal and was done in no time what a professional thank you so much

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John, our service technician was friendly, prompt and explained everything professionally in layman terms. Good sense of humor and wasted no time removing and installing our new Opener, key pads, etc. We have used Precision for nearly 15 years and have no reason to look for any other company to do our repairs or replacements. We highly recommend this company to anyone in the market for this product and services.

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I’m a brand new home owner. I had an issue with my garage door closing. Skip came in found the problem right away. After talking with him I decided to go with a new motor. Skip did a great job of installing it and took the time to show how everything worked. Very friendly and informative. If I ever had issues with my garage door again (which I seriously doubt) I would totally ask for Skip again!! If I could give him 10 stars I would but I’m limited to 5 :).

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Thomas and Cam were very polite and performed installing a brand new system to perfection. Would ask for them anytime I would need help with the system. Excellent customer service !!’

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Showed up on time and replaced garage door opener successfully. Explained options to us before work was completed

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I'm so happy that my coworker told me about your company. I just brought a home, the garage door would barley open, it was slanted and wouldn't close, we had to force it closed. I had the movers coming 2 days later. That was gonna be a headache. I called percesion they sent a guy out same day and he fixed it in no time. Great job, well done. If I ever have a problem again. Guess who im calling. I just want to say Thank you Rick great job

Review:

Needed Opener repair (mine was 30+ years old and I was pretty sure I was going with a new one even if the old one could be repaired). Called Wednesday afternoon and technician was here before noon on Thursday. Rick was courteous and polite and really didn't seem to mind answering my excessive questions. Rick got the job done pretty quickly and also checked out the garage door, adjusted the springs etc. Hopefully I won't have to worry about my garage door for a long time.

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Shawn was very professional, courteous, and informative. He provided all the information I needed to make the decision.

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Very pleased with the technician. 5 stars

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Thank you Skip for coming out and fixing our broken garage door promptly and efficiently. The prices were a bit high, but he has zero control over it. I’m so very thankful that he decided to show up to work we’re many decode it’s easy to stay home and collect a paycheck. Skip is a keepers please give him a raise! We needed knew rollers on our door that was replaced in 2016. He also added two reinforced struts. It was going to be $700! My goodness! He was able to bring it down a bit. When you need it, you need it. He was on time and called ahead of time. I would highly recommend him personally.

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Excellent service.

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We really appreciate the prompt and friendly service to our garage door. We'd had a lightning strike this week to a tree in our yard and the garage motor mechanism was affected. David, our technician, was able to install a new system for us and we are very grateful for his professional assistance.

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Keypad was not working. Technical very nice and knowledgeable. I would definitely call for my future needs.

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Service was great as always very quick with repair and very satisfied, thanks again !

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My backup battery started beeping on 7/5/21 so, per my instruction packet, I called Service on 7/6/21, not aware that you were open on the July 4 National Holiday. John Hill came over and replaced the battery. I appreciate his service and demeanor. Although the backup battery was replaced, it is not in the list below.

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Dwayne was very nice and price quoted is very fair and affordable.

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thomas our technician was very thorough and very professional. he knew his job well and did it well.we will definitely use precision again.

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Technician was efficient in changing the code on our garage door He arrived at the scheduled time was finished in no time

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John H arrived right on time; worked quickly and efficiently. Gave me the price before starting the repair and while pointing out items that could be an issue in the future, he did not pressure me to do more than i wanted. Price, while not cheap, was fair. I will definitely be a repeat customer in the future. Well pleased!

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The technician was a young man named Jason. He was very professional and knowledgeable. As a former business owner with service technicians, I know the value of having employees who represent the company well.

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Precision was prompt and did a great job. David is professional and helpful. Will recommend them.

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Quick response and great service. Thank you

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Thank you for such a quick response and excellent service. The original installer was unable to service my garage door needs because of a 4 month back order issue, so I did an online system search and connected with Precision. My wait time was “next day” and service was “excellent”. I am so pleased that I am currently awaiting a return call from the service technician to schedule another service appointment for both garage doors. Thank you again for the excellent service that your company provides.