Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1867 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
It was the first one that came up when I searched. You sent Kyle Frederick he did an excellent job. Very pleasant explained everything did a great job.
- Donna Williams
Louisville, KY
My sister referred me to your company and Kyle was my tech. He is a 5 star tech and I could not be more happy with him as well as Precision Door. I’ll be telling others about your company! Thanks!!
- Cindy Morgan
Louisville, KY
I want to sincerely thank Jason and Austin for coming to both of my homes to repair my remote garage door opener. From start to finish, their service was exceptional. They arrived promptly, quickly identified the issue, and made sure everything was working perfectly before they left. They absolutely met—and exceeded—my expectations. My problem was fully resolved, and they took the time to explain what caused the issue and how to prevent it in the future. Both Jason and Austin were courteous and professional, and they clearly took pride in their work. It’s refreshing to meet service professionals who are both skilled and genuinely kind. Your company’s reputation for quick response, local expertise, and BBB accreditation definitely gave me confidence in choosing you. After this experience, I can say that confidence was well placed. Thank you again for your professionalism and for making the repair process so easy and efficient.
- D.L. Briscoe
Louisville, KY
Prompt , efficient, courteous service
- Mary Cunningham
Louisville, KY
Purchased sensors. I have not received an email with the invoice for today's service. I would like a copy of the invoice.
- William Klump
Louisville, KY
We purchased our garage doors from Precision a number of years ago and have been very satisfied. One of our garage doors door openers was very old and not working. Kyle replaced it for us. He was most efficient and professional, as well as being personable. He was excellent in every way.
- Charles Edmondson
Louisville, KY
The person that worked on my garage door was very helpful and professional. I highly, recommend him to do work for me again.
- Ernestine Carpenter
Louisville, KY
great person great work. Happy with the job.
- James Martin
Louisville, KY
Have used several times-tried a cheaper co. Once- no comparison! Would recommend highly.
- Ed Meehan
Louisville, KY
I couldn’t be happier with the service I received from Precision Garage Doors. My door stopped working, leaving my new car outside. This was on Friday at 3:00. I called Precision and they were here at 12:30 Saturday. My door was fixed in short order.
- Amy Rock
Louisville, KY
On time, helpful. Solved and explained the issue. Thanks
- Kathy Ferrera
Louisville, KY
We have an old garage and was worried it will cost us much to have it repaired, the price was reasonable that we also requested for the installation of rhe motor we have purchased before & was happy for the work done. Jackie was great, stayed until the work is done and patient enough to answer all of our questions. I will highly recommend her for any future services regarding garage door.
- Mary Ann M
Product:
Louisville, KY
The tech was very good. I will recommend him and Precision Garage door anytime.
- Irving Watson
Product:
Louisville, KY
Dakota was great. Both knowledgeable, helpful and very efficient. Our garage doors are working better than ever and the updated equipment is awesome. Thanks so much!
- Anna Cowley
Louisville, KY
The service rep, Kyle, was super efficient and did a great job. He was great and professional.
- Pam Costelle
Louisville, KY
I am a repeat customer of Precision Garage Door. They are everything you want in a company. I called at 2:00p and they were here at 3:00p. One of my springs was broken and, of course, my car was locked inside. The tech was knowledgeable and concerned with keeping down the costs to me. I really appreciated that. He got me a three year warranty and explained how I could save money with annual maintenence inspections. His name was Kyle and couldn't have been better.
- Frank G PaganoIII
Louisville, KY
I chose Precision Garage Door based on reviews from previous customers and response time on contacting me. Josh called at 840 and arrived shortly thereafter. He explained what he was going to do starting with a safety inspection then continue with the planned inspection. He was very thorough and insured I understood his diagnosis and what he was going to do to repair the problem. Thank you
- Lou Medina
Louisville, KY
Received text before tech arrived, just as promised. Trey arrived promptly & evaluated the problem. He then gave a quote for repairs. Fair price, so I told Trey to proceed. He did a nice job and replaced the overhead spring. Very polite & made sure I was pleased before he left.
- James Simon
Product:
Louisville, KY
Kyle was as good as it gets Very quick and a pleasure to talk with
- Richard Eatherly
Louisville, KY
same day service,professional ,courteous installation.price was comparable
- Larry Despain
Product:
Louisville, KY
At 77 years of age, I am not physically capable of doing everything I could formerly, so I phoned Precision Door to request service, even though this was not a job that I felt required extensive work. A so-called technician phoned me to say she would stop over on Friday, September 12th between 2 and 6 PM to take a look at it. Yet 6PM arrived and there was no technician. Then I received a call about two or three minutes past 6 from the person by the name of “Jackie” who was supposed to perform the service telling me that she was on her way. I had already made plans to go out for the evening, so I would have had to curtail my plans to accommodate her, which I did not want to do. I then ask if she could return in the morning, adding that “You can go home earlier, and I can enjoy my evening.” So she returned the following morning. All that was necessary was for her to reattach a bracket at the bottom of the door on the right side and situated the roller in the frame. It was not a job that required replacing any parts, and none were used, yet I was assessed a of $340. That is highway robbery and it was totally unjustified! In addition to that, I notice the following morning that the technician didn’t even tighten the bolts in the completely! Firstly, she never arrived when she said she would. Secondly, the work was shoddy and overprice. The way the technician worded it, one would have thought that she did a complete overhaul! That was obviously not the case, and it was not needed. At best, the service provided should not have cost more than $160. Your commercial states “Precision Door service is a name you can trust.” Really? Are people supposed to believe you’re going to charge them fairly? Ha!
- Larry Price
Louisville, KY
Fast, friendly and professional service by Kyle this afternoon. Always enjoy the rapid response in repairing and servicing our garage door unit. Precision Garage door gets another five star rating from this customer of many years. Mike Portillo
- Mike Portillo
Louisville, KY
Jason Wallace was on time and extremely helpful. Our garage door was totally out of commission and unable to get our car out. Without a doubt he was an experienced professional and was able to release our car quickly. He gave us a quote for a new garage door and service quickly. Before he left he showed my husband how to open and lock the door until the new door is ready to install. Thank you for your service!
- Steve & Cindy Wilson
Louisville, KY
On time. Representative was pleasant and solved my problem quickly. I've always thought the product was great. Very pleased with today's service.
- Phil Armbruster
Louisville, KY
Austin my technician arrived on time. Explained the problem very well. Replaced the controller and finished up quickly. Very polite and friendly service. Prompt quality service highly recommend.
- Thomas Abner
Product:
Louisville, KY
Cameron did a great job-would definitely use again!
- Tim Greener
Louisville, KY
Service technicians are trained very well. I’ve used this service many times, and it’s always very positive.
- Steve Turner
Louisville, KY
Trey Martin was very efficient, completed my job timely and for the first time in a long time, the closing of my garage door doesn’t sound like it is ready to crash. Thank you
- Donna Blackthorn
Product:
Louisville, KY
Gave Google review 8/20/25
- Harry Riley
Excellent work by Austin! Received a text that he was on his way and shortly later he was there. Very professional and personable. Got us back up and running in no time!
- Chris