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Read what people are saying
about Precision Garage Door in:

Louisville, KY

Precision Garage Door of Louisville
has received 1062 reviews, averaging 4.93 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was super. Excellent job!
Bob Jackson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Another job well done by John. John listen to me. I had a hard time speaking since I had a minor Stroke. He understood everything I was saying, if he didn't he politely ask me to repeat it. I've had precision out 3 times. The first time was to put the new door up, second time was 9 years later was to replaced a broken spring, and today was a automatic height adjuster that works with a backup battery. Precision is a great Company that I would recommend strongly.
Gary Hobbs
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeremy was great. Had all the information quickly and got the quote together within a few minutes. However, when I called to place a deposit, the corporate office couldn't help me. First time I have ever had a company refuse to take my money.... Said someone would have to call me back. I own a business and would NEVER let this happen.
Dustin Goodman
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis was wonderful! He arrived before the quoted time and was very knowledgeable.
Debbie Coleman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was my first experience using Precision and I highly recommend them to anyone needing repairs or new work. Travis was very knowledgeable and through. He replaced my springs, cables and rollers along with a detailed inspection of all the other working components. Very happy customer...Thank you Travis, Excellent Work!!
Steve Stewart
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David Riedinger was our technician and Zach(Trainee) arrived at the designated time both were professional and courteous. David diagnosed the issue and made the adjustments David was very knowledgeable.
Arvin
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician Travis was very kind and helpful in fixing our garage door. He was also very mindful and respectful of all COVID-19 recommendations and guidelines. Something we really appreciated.
Jason Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our door wouldn’t go down - it was sensors out of line The guys were professional friendly and courteous Rating of 5 stars
Mike Fergurson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional service from David. He came in and quickly assessed the issue and performed a quick inspection of the garage door. He was very knowledgable and was training a new helper on his first day. Both gentlemen worked on the issue and had everything working well on the garage door within an hour. Very satisfied with the service and the knowledge of these two individuals. I definitely will call again if the garage door requires any further maintenance. Thank you for the great service.
Bob Akridge
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time we have used you to fix a garage door problem, and once again we are very satisfied with the technician and your response. We called Saturday morning of a HOLIDAY weekend and was scheduled for later that day (no extra charge). Technician John called ahead to let us know when he was on his way. What should have been a quick normal replacement of a broken cable was complicated by the age of my garage door and it’s very rusted out bolts. John stayed determined to get the job done, and done right, no matter the time. Before he left, he even took the time to provide estimates for both new doors and for the replacement of the existing hardware parts. Thank you John!
Jan R
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used your services before for a new high rise opener/keypad and for broken springs. I was very impressed by the professionalism of both your company and your technicians. All three experiences have been seamless.
John and regina Brenner
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh is a truly a professional technician, he knows exactly what he is doing. Why? Simple, I observed him perform a functional safety check on every component part of the garage door system before and after he repaired it. Thank you Precision Garage Door Service!
Dan and Cynthia McGuire
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Josh was very knowledgeable, friendly and helpful! Thank you!
Crystal Korff
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found your company online.... when I couldn’t get in touch with my previous overhead door company. Google showed almost 5 stars and i called. Holly answered the phone and was so very professional... got my appointment set up with a follow up email to confirm the appointment. It was so great seeing the names and pictures of the service techs on your staff. Travis arrived on time... was very knowledgeable. Suggested a repair I hadn’t thought of! He was fantastic and thorough! I am so glad i found your company! No complaints! Thanks you!
Tina Clemons
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was impressed with the entire experience. From the phone call to schedule (friendly and helpful person) to the actual repair that fixed the problem. The repair man, John, came the same day I called. He was friendly, personable, and kind. He informed me about the issue to where I really understood it, provided options, and let me choose what worked best. I would recommend Precision.
Terri Kendall
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Saturday morning my wife went out to her car to go to work only to find that one of the springs on the garage door was broken, I was able to call Precision Door and within 2 hrs they had someone there to fix it. David Riedinger was great, he was courteous, he explained every thing that he was going to do, and also went above and beyond just replacing the springs. when he got here he also noticed that the Garage opener track was bent even thought he didn't have to fix it he took the time to straighten and fix it so it now works perfect, he also took the time to oil all the hinges and rollers, again he went above and beyond just fixing the springs. I will definitely use Precision Garage Door again and I will be telling my family and friends to call you if they have garage door needs.
Bruce Scott
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Travis N did a great job. I have always got my garage door service’s done by Precision because I believe they fix the problem within hours. Thanks.
Alphius Rajinish
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The lady that answered the phone was very nice. I was amazed to hear that I could get same day service. The tech was very nice and knowledgeable. He checked the door, told me what was was wrong and gave me the price to fix it. I agreed and within a little bit the door was working great.
Joanne Lyles
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has done good work for me in the past but disappointed on a recent door purchase/installation. After 3 call backs because the door was approximately 2 inches uneven, they told me it must be the house. I called Raynor and they had it within 1/2 inch after a small adjustment to the drum.
Adam Jackson
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I give 4 stars to the response of the sales person. I give 10 stars to the installer Kevin who called before arrival and was early. Wore a mask, clean installation and showed me system and i paid by CC. I would gladly recommend your company to friend or relatives. I know you have to advertise but you can now remove me from the popups that are constantly being sent. Only first and last initial of my name can be used.
Gus Ansback
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I must admit, this was the first time ever having to deal with garage door issues. Having no clue what was the matter, Kyle came in and explained everything. Showed me what was going on and what I can do for some preventative maintenance. Called ahead and let me know he was on his way. 100% would recommend and will only use you all in the future! Thanks again Kyle!
Kenny Schindler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David did a great job! He was very knowledgeable and professional. He explained everything to me and gave me options and worked very quickly. I would recommend Precision and would use them again.
Karen Smith
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, which is why I came back to Precision for my garage door needs. Technician was very, very knowledgeable about the craft and performed the job with great efficiency and time. Would/have referred this company again
Timothy Moss
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely service. They were able to get me in the morning that I called. Door works wonderfully. Service tech Josh W did a great job. Issues: Door opener seemed to be a bit pricey. And tech did not hand around to help me program door opener in my truck.
Latonya G
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kevin installed two new garage doors, two new garage door openers, and assorted keypads. He was prompt, friendly and hardworking. My wife and I are glad we picked your company and would recommend them to anyone looking for service.
Greg Ahlers
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was not able to fix the problem that I was having with programming the home link button on my Toyota. Then to matters worse he over heated the start capacitor my opener and didn't even offer to try and replace the capacitor.. The garage door won't open now. Now I am stuck with ordering the capacitor and repairing the unit myself.
John Schwartz
A Response from: Dwayne

Mr Schwartz, Thanks for taking my call and allowing me to explain the reason John was not familiar with that unit was because it was pre UL325 compliance.

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We always use this company. Excellent techs and service.
Jane Meagher
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I got service for a broken cable on the morning following my evening call. John did a great job.
Rick Vowels
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt response on Saturday and repairman came when expected. Very nice and knowledgeable.
Carole Kuebler
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Called Precision Friday afternoon. Not an emergency. They told me they'd have some out tomorrow, Saturday morning (no extra charge for weekends)between 8 and 10. Tech John called 7:40, said he was on his way. He was there at 8. Took him less than an hour to replace the broken spring, re-string the cables, inspect the bearings, etc. He explained everything he was doing. Very friendly, courteous guy. Great job.
Michael Smiley
Service Provided:
Garage Door Repair
Product:
Springs
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