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On 08 Sep 2020, a Triple Touch Bottom Seal was installed, and the serviceman did not consult with the owner about it not fitting the garage door precisely. The second visit by the same serviceman had no results, said that was the only Bottom Seal that Precision had, that my door thickness was too thin and that was all he could do. HELP! Unhappy customer...

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Had door installed before. Has worked well up to this point.

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great service and the workmanship was supberg. Great job all the way arround

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Rick from Precision was able to accommodate my schedule and showed up when expected. He also is very knowledgable about replacing parts. Our spring broke and he was very efficient on replacing it and very tidy with his work. Extremely helpful and respectful accommodating us in our situation. I would highly recommend this company for their professionalism and quality of work.

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Technician was on time, explained what needed to happen and fixed it. He also informed me of choices in case I want a new door and spring system. I was very pleased.

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Tech that performed work was very professional. Explained everything that needed to be done and the repairs that he performed. Great first time experience.

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Mr. Womack was very polite, very thorough on his inspection and installation. He explained thoroughly and answered all my questions. If all of your employees are like him, you are very lucky!

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5.. The technician assessed the damage and gave several options for repair. He was thorough, pleasant and knowledgeable. We were very pleased with the outcome on a damaged door. All those I spoke with in the office were friendly and hellpful.

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Fantastic service. I called on Sunday afternoon and had an appointment for first thing Monday morning. The tech that came out was named Dave and he was fantastic. He was so nice and got our problem solved quickly. This is the 2nd or 3rd time we've had to call Precision for a service call and they never been anything but fantastic. I highly recommend them.

Review:

When our garage door opener started having issues, we contacted Precision Door Service. They were so easy to work with from the beginning...scheduling, technician's (Travis) responsiveness, his knowledge and helpfulness. They even came out on a Sunday! I would recommend this company because I was very happy with everything...so glad my garage door is functioning properly so I can sleep again!

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Delighted to get next day service even on a weekend. Called as promised, arrived within the appointment window. Inspected the mechanisms and made a recommendation that pretty well matched what I was given and opted out of 9 months ago. All should be good for a long time.

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Technician arrived on time. He wore a mask and gloves, which I appreciate it. He explained what needed to be repaired, completed the repair in 20 minutes. Also, he was personable and professional. I would definitely recommend this company.

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These guys were great! Josh first came to the house to help us determine what we had to do-fix or replace. He worked very hard to get us a door as quickly as he could so that we didn't have to be without for very long. Kevin and another technician installed my door today and they did a great job. It was hot and muggy but they got it done quickly and it looks great. Thank you all for helping out so quickly and doing a great job!

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John Hill was very professional, told me what options I had and let me decide. I am very happy with the service. I will recommend it to everyone.

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My overall experience with Precision was wonderful! David and Zach were very timely, polite, and thorough. They did an excellent job repairing my garage door. Will definitely call again for any needs.

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My neighbor has a Precision door and I was impressed with the looks & operation. Summer Arnold was a great representative of Precision; She helped with the purchase; Was very knowledgeable of the product and friendly!!!

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I called at 11, Travis was here by 1 and problem solved by 1:30. Fast, professional, and really pleasant to deal with. Very reasonable pricing.

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The 2 gentlemen who came were very efficient knowledgeable and quick. I had to have all my rollers replaced and track fixed. This was done in 10 minutes, maybe less... i highly recommend and will use again!! Awesome job guys

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Very prompt and professional, did good job replacing springs and bearings.Definitely will use next time I need garage door service.

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The technician was professional, courteous and walked us through the process. He was very patient with my 88 year old father! Thanks for a great experience!

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I asked for a quote for a new door....The tech quoted three options Good, better and Best, and I appreciate that. I understand it is good for 90 days, which I also appreciate because my son gets married in late Sept. Then after his wedding, I will most likely get going!?! Thank You,

Review:

Called this morning about a problem and service tech, Travis, was here by noon. Diagnosed the problem after we discussed what was happening, and he evaluated the door. Repair was done, and annual maintenance was completed within 45 minutes or so. The service visit was done safely, courteously and efficiently. As has been my experience with Precision in the past, it is the best in the area.

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We had used precision previously and were pleased with their service. Again, they were prompt and efficient.

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Came out in a timely manner fixed the problem and tune up the door. Great to work with and did a great job.

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Josh did a great job replacing my torsion springs. Very enjoyable young man to talk to and very punctual.

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When I mentioned to my daughter - who just moved out of Glenmary East - that our garage door broke - she told me that you had serviced theirs and was a reasonable price. It was a Sunday that we needed service - and my call was actually answered by a human being and was told a window of 12-2 that someone would be there and it was already @ 10:30 am - the technician was there right about 12 - and finished within 1.5 hours. We were very appreciative that it could and was fixed on Sunday.

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Very knowledgeable and performed a spot on assessment and quick repair.

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On time,courteous, technicians were wearing proper Covid masks.

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John was fantastic. On time. Polite. Explained everything necessary to repair my garage door.

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Heard about you on WDRB morning news show. I really liked the commercial, the employees seemed really nice. So when my garage door stopped working I gave you a call. Loved the same day service. Price was reasonable. The repair man was pleasant, professional and quick. Overall a wonderful experience.