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I have been a customer before and was pleased with the service and am please with my recent service.

Review:

Couldn't ask for a more positive experience. The appointment confirmation with picture of the technician was comforting. He gave me a choice of repair options. I believe he did extra work (improving the mechanism) beyond the letter of the contract. I would call Precision again and recommend Precision to friends. Service exceeded expectations - thank you. Gary

Review:

I chose them from their online site. I liked the fact that they would do it same day. Kyle was awesome and answered all my questions plus offered input. Did great work and fast.

Review:

Josh Wright was friendly, professional, knowledgeable, & efficient. I certainly appreciated him coming out within hours to fix the door since I needed to go somewhere & couldn't get my car out!

Review:

***** A JOB WELL DONE!!!! THANK YOU, WAYNE.

Review:

We purchased a new garage door in May and have been overall very happy with it. It was starting to squeak a little and hook a little on the track. I called Precision just yesterday and they sent Chance out this morning! Nice service. He was a nice young man and knowledgeable. Just a nice experience all around! Thank you!

Review:

I love Precision Overhead Door. I had a problem with my garage door, I called , they came within hours on the same day and fixed the problem within minutes. Great service, great technician. Thanks Precision. I’m a customer for life.

Review:

David Riedinger and his assistant were courteous, offered options at different price levels with no pressure and answered questions honestly. They worked quickly and were very respectful of our property. They really knew what they were doing regarding the garage door repair. Highly satisfied customer here.

Review:

KYLE CUNDIFF DID A EXCELENT JOB REPLACEING MY SPRINGS AND REPLACING ROLLERS. I WOULD DEFINITELY CALL PRECISION FOR MY REPAIRS. I WOULD ALSO WANT KYLE BACK TO DO ANY OTHER REPAIR.PS I DIDN'T NOW ABOUT THE 15.00 COUPON AS I WOULD HAVE USED IT. IF NOT TO LATE MAYBE YOU COULD GIVE ME A CREDIT OFF MY CHARGE.

Review:

Chance was prompt, professional and most of all HONEST about the current condition of our garage door. He evaluate and fixed the issue with the door opening and closing and did so with precision and care - as if it was HIS garage door. Thank you Chance for all your help FIVE STARS FOR SURE !!!

Review:

Dave and John were very helpful by explaining the repair process. They arrived on time and double checked to make sure the garage door was operating correctly. I would definitely use Precision in the future and would recommend them to friends.

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Have used Precision before. Chance did a great job. On time, pleasant & took care of the problem promptly.

Review:

David Riedinger the tech was fast, courteous and explained everything he did. He also did some quick inspection and preventative maintenance. He did a great job.

Review:

Although the news wasn’t all good, and a new opener unit will be in a near-future budget, Josh was absolutely awesome. He did everything by the book, yet gave me options to save a little money. He worked quickly yet methodically, happily explaining what he was doing. I am completely happy with my experience with your company and with Josh!

Review:

Josh did an excellent job installing my garage door sensors, but I was equally impressed with his demeanor. He was very cordial and friendly, as he answered all my questions in a comprehensive manner. Exhibiting good customer service etiquette means everything to me.

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Josh was on time and professional. He explained several different repair options. He finished the job promptly and efficiently. Thanks.

Review:

Precision did good job repairing my garage door and I received service same day I called . Chance was the technician and he seemed knowledgeable and did the job well and fast . I would recommend this company to others .

Review:

Chance is very nice and eventually performed a check of my opener. However, I didn’t appreciate his immediate sales pitch to replace my opener before testing or inspection.

Review:

Very responsive and I liked the guy that came out. However there was no service performed. I am not sure why I should pay for a service call in which when he came in to service my garage; I was told immediately that my situation could not be fixed by Precision. He recommended and show me new garage doors. This is why the three rating. I would be more satisfied if I was told the $65 that I paid for the service call would be credited toward a new door; if I chose to purchase door from Precision.

Mr. Hensley, Thanks for your honest review. It is our policy, that if you purchase a new door from us within 30 days of your original estimate, that your service call will be applied to your new door purchase. I am sorry if there was any miscommunication. If you have any further questions, please feel free to contact the office.

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Call for service was after hours last night and service was performed at 9:00 a.m. this morning. Very prompt service and charge was reasonable. Technician was very knowledgeable, courteous, and professional.

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My new garage door is the talk of the town. See it at 1216 Abbeywood Rd. St. Mathews, Louisville 40222. Josh designed it, and Kevin installed it. Metal and glass! Black and white! Better than I imagined. Puts my 1968 brick ranch in the 21st century. Fabulous!!!

Review:

I found you in the phonebook. Your guy explained what I needed and told me what to expect. I like the price I was given and hope in a few weeks to have a new door.

Review:

Installation went fine BUT I gave very explicit instructions for payment and it was ignored. This was a fathers day gift and I confirmed with the installer that he was to call me for payment, he did not and accepted a check from my father..I was your customer not my dad!! I offered my credit card info in advance twice and was told no..the difference in the estimate and the final bill was 130.00, he called me to get that approved.I have No.issue with the amount of the final bill

Review:

Service was excellent! Mike was prompt for the appointment and very courteous. New garage door opener was installed the same day of the appointment.

Review:

My technician was Kyle, he was very professional very informative and a very nice guy as well he did a great job!! if I need service again I would request Kyle Five (5) star service.....

Review:

Your technician George did a fantastic job, quickly and efficiently while being very polite. He pointed out areas of concern especially the main bearings on the shaft holding the heavy springs for my 20+ year-old garage door system. He quickly replaced the springs, the bearings and the rollers on the door. Thank you

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I give the Technicians George and Kyle a 5 star.They did a great job fixing my garage door.I would recommend the company and Technicians to all of my family ,neighbors nd friends.

Review:

Easily scheduled an appt for the repair. Service person arrived on time, & quickly found & corrected the problem. Very satisfied customer.

Review:

Great service. Staff member explained operation of new garage door opener in detail, including the safety features. Install was completed very quickly. Impressed with product. Have used Precision service before.

Review:

The tech came out today early and replaced the two screws that evidently weren’t put in correctly when was installed,one 1 inch and one 3 inch. He also added the correct amount of screws to the door. Was put in with one one screw, hopefully we won’t have anymore trouble. We were started to question why we used precision. Hopefully is installed finally correctly. Jeff was very good.