Tim M
Average: 4.74 stars
Tim M's Bio:
Tim has excelled in customer service, management and operations since 2014. He is a problem solver and constantly exceeds expectations. Originally from Arizona, Tim enjoys spending time with his family and off road adventures. He is always prepared and looks forward to find the best solution for your needs.
Louisville, KY
Louisville, KY
Got home from work and my garage opened but I noticed my wheel popped off, so I called them after 6 pm and a live person answered. They scheduled me for today first thing. Great customer service very friendly and helpful. The tech called me this morning to tell me he was on the way. After he done a full inspection he was very informative of what should be completed to keep my garage door in good shape.
- Tracy Ragland
Louisville, KY
The person I talked to yesterday evening was very helpful and said she could have someone here as early as 10-noon, and the young man who came was great! He was polite and friendly and told us exactly what was wrong and explained how he would replace the broken spring and how long it would take, etc. Apparently these new springs (we opted to replace them both) should last quite a bit longer than the ones that came with the new door we purchased from you almost 3 years ago which is good news. Anyway, couldn't have asked for better service from a nicer, more knowledgeable technician! DEFINITELY 5 star service!
- Kate Hopkins
Louisville, KY
My tech Tim did a great job.
- Patrick Arnett
Louisville, KY
Very professional and helped with problem my door was broken it’s didn’t want to open, I gave them a call Saturday and today Monday jan 27 they sent somebody to fix it! Highly recommend!!
- Yanela Fernandez
Smithfield, KY
Awesome service and people!
- Isaac Williams
Simpsonville, KY
Excellent and speedy repair! Technician arrived and had door repaired within 2 hours of call. We definitely recommend and will use Precision for all garage door issues that may arise in future.
- Stephen Dimitri
Louisville, KY
The service man came on time and was very nice. He looked at the garage door and explained exactly what was needed. He did the job in a timely manner and noticed some other things we hadn’t seen on the door. Very appreciated knowledge and he did a great job.
- Richard Robinson
Shepherdsville, KY
Tim explained what was needed and why in a clear concise manner. He was courteous and professional in every way. Would definitely recommend Precision for any garage door problems.
- John Goodhue
Jeffersontown, KY
Great guy Thanks
- Donna Ritz
Louisville, KY
Precision Garage has done multiple services for my property. Both service techs were extremely courteous, informative, professional and expediant. I've not had any issues with the work done. These are my garage guys!
- George Blair
Louisville, KY
Everything was great. Pretty expensive, but the tech was great. On time and very professional.
- Mary Perry
Louisville, KY
Tim ( the technician) was professional, prompt, and polite. The work was done well and looks good!
- Michael Winn
Louisville, KY
I chose your company based on your website. The installers of my door were not honest in dealing with me a couple years ago, so I was looking for that honesty. Your tech, Tim, was great! On time, got the job done quick and was straight with me. Thank you.
- Susan Vandyke
Louisville, KY
Tim, was very polite and efficient. My door was fixed in no time. It is now so quiet compared to how it used to be. This is the second time we have used your company. 5 stars both times. Larry Baker
- Larry Baker
Louisville, KY
The service was wonderful. Tim was timely, professional, & courteous. Not pushy but honest. I will use them again if needed & will definitely recommend them!
- Elizabeth Miller
Louisville, KY
I love watching professionals work and Tim was ALL-Pro! Thank you, dude! The garage door looks and works great! Life is good
- Andy Murphy
Crestwood, KY
Very pleased with tim
- Royce Ward
Taylorsville, KY
Quick,efficient service
- John Wachter
Taylorsville, KY
The technician was a super nice guy, but the prices are too high.
- Barry Burgess
Louisville, KY
Very satisfied with the service I received they were courteous and professional.Highly recommend and will definitely use them again if needed.
- James Taylor
Crestwood, KY
Precision came out same day to replace the garage door opener that had been damaged by a power surge. Did a great job replacing the opener and servicing the door. So happy with the new opener and the great service I received. Highly recommend!
- Anne Y
Crestwood, KY
Techinican, Tim May, arrived on time. Did an excellent job repairing the door and installing a new opener. Highly recommend Precision Garage Door. 5 stars all the way.
- Robert & Cindy Noble
Louisville, KY
I called for a repair and was scheduled that day! Tim was the service technician who came out to do the repair. He was on time, professional and had the garage up and running in a short amount of time. He explained what he needed to do to repair the garage and provided the cost before stating the job. Thank you Tim for being kind, on time and thorough! I appreciate it!
- Mary Beth SNYDER
Louisville, KY
WDRB add
- Timothy Landers
Louisville, KY
We used you before
- Ed Stieren
Louisville, KY
I am fairly new to the Louisville area. Sadly, I heard a loud boom the other night, and couldn't figure out what it was. The next morning when I went to go to a doctor's appointment, I realized the boom, was the spring to my garage door. I had seen the commercials on TV for Precision and looked them up. I noticed their reviews were all positive, so I called them. Tim came out to my house and was awesome. He explained what was needed to get the door up and running again. Upon further inspection he found another issue but wasn't pushy about getting it repaired now. I'm glad I chose to though. Once he got the parts off, he found another broken piece. Had I not had them fix it all at the same time, I found have been dealing with a bigger issue later. Thanks, Tim, for all your hard work.
- Chris H.
Louisville, KY
Excellent is the one word summary of my experience. Finally, a company that lives up to their advertising. Called them at 7:45am today. Technician (Tim May) arrived about an hour and a half later. He was very, very personable and professional. He explained what I needed and the cost of the repairs for me to approve. He completed the repairs in about an hour and I was back in business. What fantastic service and it came with a two year warranty! Simply put, it was an excellent experience from top to bottom. I strongly recommend them for garage door work.
- Bert Kremer
Louisville, KY
Thank you so much Tim the technician was right on time everything went so easy , I usually read reviews they are true Tim called me and told me when he would be her and he was right on time. Words can not express my experience with Tim he diagnosed the problem and fixed it and gave me knowledge about the door, he was fantastic. Thanks to precision and special thanks to Tim. I highly recommend precision garage doors.
- Sarah Sailing
Louisville, KY
The service was quick and technician-Tim May was friendly, knowledgeable and explained everything fully. I would recommend Precision and will use again for any future need.
- Kim T
Nice doing business with with your company, Tim the technician was good people. Thank You.
- Glenn Carr