Garage Door Repair Reviews in Shelbyville, KY (Updated August 2026)

They always respond quickly . My time frame was 12 to 4. They call at 945 and say they are on the way. Just needed a new remote that quit working . They gave me a new one for 140 dollars. Was not happy withe the service for that. The technician was courteous and polite. Just thought that was a little pricey. They have done great repairs though in the past. . They call at 945

- Robert Shaver

Very helpful and prompt. All fixed

- Bill Lenahan

On Thursday, July 2, the belt broke on my garage door opener. I call Precision Garage Door Service, as they had repaired the springs on this same door in 2025. I informed the receptionist who answered the call what the problem was. She had an appointment open the next day at 10:00 Am to 2:00 PM. She informed of the service fee. The service fee included a 25 point safety inspection. "This inspection is necessary to diagnose issues and determine the safest and most durable repair". Since the belt had broken, I told her that the opener was a Chamberlain and offered to provide the opener model number. The receptionist said that the model number was not needed. When the technician arrived, he charged the service fee of $89.99. I showed him the belt that I had tried to repair. He then told me that on the way to my house, he called the store, and verified that he should still make the service call as he knew that he could not fix my opener. He came to my house, told me that he could not fix my garage door opener, but he could replace my opener for approximately $800. I called the store to dispute the charge for the service call, and was told I had to talk to the "manage" who was on the line with another customer. I was told the the manager would call me back. Four days later, I have still not heard from them. No service was performed. They had another opener they wanted to sell instead. What a scam.

- David Mitchell

Great, prompt service at a good price.

- Ron Sweat

Awesome job. Quick service.

- David Pontius

I had a great experience with my garage door repair technician, Trey Martin. He was timely, courteous, and worked efficiently to get the job done right. I especially appreciated how he walked me through what needed to be done. The quality of the work was excellent. I’ve consistently had positive experiences with this company, and this visit was no exception. I will absolutely continue to use their services and highly recommend them to others looking for reliable and professional garage door repair.

- Donna Jones-Hocker

The tech (Austin Deven) was very friendly and explained everything before service was performed. Austin did not mine me asking questions and explained everything in detail and was on time. Five Stars to Austin and Precision.

- Kevin Bevil

Great communication from the beginning to the end. Pricing and service was excellent. Definitely recommend!!!!

- Scott Yaroma

Great service! replace rollers and opener

- Tina Fowler

Quick reliable service but somewhat expensive Repairman very polite and completed service quickly

- Jackie Willard

The response was same day which allowed me to get my garage door repaired. Trey worked diligently to resolve my problem with the garage door. I would recommend and use Precision Garage Door again.

- Chris Rannells

Jackie was phenomenal, her energy and knowledge was so great to have. She was quick and very customer centric. Because of Jackie I’m definitely gonna upgrade my motor in the near future.

- Moe O'Connor

Used them before in Prospect! They are always great and today was excellent!

- Lance Pryor

We can't say enough good things about Kyle and the fantastic service he provided! We originally called him out thinking we just needed a quick fix for a loose bracket on our garage door. Kyle showed up promptly, took a thorough look, and quickly spotted a much bigger issue—a broken spring that we hadn’t even noticed. He explained everything clearly, walked us through our options, and got to work right away. Instead of trying to upsell us on a whole new door, Kyle made the necessary repairs efficiently and professionally, saving us a ton of money. The door works better now than it has in years! It’s rare these days to find someone who’s both skilled and honest, and Kyle is exactly that. We’d recommend him to anyone needing garage door work—five stars without hesitation.

- Jonathan Cook

Great Service, called about a broken spring at 8:30 in the morning and by 10:45 my door was fixed. The young man, Cam who done the service was friendly and professional. I highly recommend Precision Garage Door for anyone needing service. Danny Meadows

- Danny Meadows

Quick service. Very friendly and solved problem. Will use again.

- Pamela Dargan

Kyle, the technician, was very friendly and informative during his service time. He was able to repair the garage door by getting the panels back into the track. Very timely and communicative leading up to the the appointment. I would recommend Precision and will be using for any future needs!

- Britney Rec

We were so pleased with the service we received today! The technicians were very knowledgeable and courteous. But most of all they were able to come today which was very appreciated.

- Jim Cook

Kyle Fredrick was super helpful and professional. I would recommend and utilize your company’s services again if needed.

- Latisha Kand

Precision had installed the door. I am a new owner of the home. I had the greatest experience!! The gentleman was wonderful! He was courteous, respectful of my property and very efficient! He had my repair done in thirty minutes!! So glad the previous owner chose Precision to install the door!

- Nancy Finney

Wonderful service! I called at 3pm and they were at my house by 5pm. Door was back to operating 20 min after Kyle arrived! Kyle was super professional and a pleasure to work with. So pleasant and can tell he enjoys his job. I would recommend Precision for those in Louisville and those in the Simpsonville/Shelbyville area!

- Martha Bowie

Garage spring broke. Called the company that normally does my business and they were not making calls due to an impending snow storm. Called Precision and they were out in two hours to fix the broken spring. The technician was excellent. He was friendly, polite, explained things throughly and made me very comfortable with the repair. I now have a new company to call for my garage door needs. Well done Precision!

- Brian Webb

From my initial contact to schedule service, to the completed repair, I was pleased with Precision personnel. Eric arrived at the appointment time, quickly evaluated the problem, and made the necessary repair. He was efficient, friendly, and professional. I feel confident about the work he performed. If I need garage door work done in the future I will contact Precision, and request Eric. Satisfied, RLT

- Robert Taylor

Cam was great very professional and did a great job I would definitely recommend him and precision services for all your needs thank you all.

- Dawn Perry

Dakota did a great job. He was able to repair my door within an hour of me calling the office. I highly recommend.

- Erika Williams

Kyle was very friendly and professional. He swiftly diagnosed the problem with our garage door and made repairs.

- Josh Clark

Pricy, but happy with the work.

- Evelyn Turner

Cam was efficient and so nice. He represented your company well.

- Patti Riegel

Was looking for a new garage door and Precision came through with a great door

- Mike Hardin

Great experience! I was first impressed that Precision was able to send someone out 2 hours after I called to set up an appointment to fix a broken tension spring. Kyle was outstanding with his service and was a very professional, friendly and detailed technician. Less than 90 minutes later - my garage was as good as new. Thanks again Kyle!

- Michael Bramlage