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Read what people are saying
about Precision Garage Door in:

Crestwood, KY

Precision Garage Door of Louisville
has received 68 reviews, averaging 4.78 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kyle our service technician was amazing to work with. There are so many good reviews on him and I can see why. I highly recommend this company for your garage door needs. Thank you again Kyle! I also appreciate Jason that came out help! Excellent teamwork!

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Employee Avatar Service Provided:
Garage Door Repair

Technician: Kyle F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I would like to thank Kyle and Precision Garage Door for excellent customer service and repair. One of the springs on our garage door broke and it was very easy to set up an appointment online for a quick repair. When the Kyle arrived for the repair, he performed a safety inspection on the door and provided us a clear and professional evaluation of our repairs. Repairs were completed quickly and the garage door is working like new. We will definitely call on Precision for future repairs and the eventual future replacement of our garage doors. Thanks!

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Employee Avatar Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Kyle F
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with tim

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Tim M Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tim M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision came out same day to replace the garage door opener that had been damaged by a power surge. Did a great job replacing the opener and servicing the door. So happy with the new opener and the great service I received. Highly recommend!

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Tim M Service Provided:
Garage Door Opener Install

Technician: Tim M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Techinican, Tim May, arrived on time. Did an excellent job repairing the door and installing a new opener. Highly recommend Precision Garage Door. 5 stars all the way.

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Tim M Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Tim M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose Precision based on their 5 star reviews. Unfortunately, we cannot give that. Cam was a pleasant technician. Communicated well what the issue was. Gave us 2 options on how to resolve the issue. We chose just to replace the chain rail (which was all that was needed). Our issue was after he left. Thankfully I was leaving after Cam, but my garage door would not close when engaging my remote. I called Cam and he quickly returned and assisted reprogramming my opener to my car (though this should not have been required when replacing the chain rail). Then in the evening when we were letting our dog out, she broke thru the line sensor and instead of the door going up as a safety feature, the door went in reverse and started to close on our dog. This could have caused injury to our dog. So we will need for Precision to come out again and reverse the safety feature so our dog or a person is not injured. Just make sure ALL normal working behaviors of a garage door is checked before the technician leaves.

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Cameron G Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Cameron G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason did a great job, professional in every way, on time very polite & professional....explained everything to us so we could understand the problem & the ways it could be repaired , explained the cost & options. Anything related to garage doors Jason will do plus my wife put how pleased with the work, will put it on Face Book. You have a first rate young man with Jason, Thank you for your service 5 stars in deed ! HR & Eloise Guyton

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Jason W Service Provided:
Garage Door Opener Repair

Technician: Jason W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prompt response to my broken garage door springs. Quick repair. Very professional technician. I feel that the price for this service, although greatly appreciated, was excessive.

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Jason W Service Provided:
Broken Garage Door Spring Repair

Technician: Jason W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service: I appreciate Precision picking up the phone and being able to speak to someone. Hold time was less than one minute. Operator was courteous and routed a mechanic to me for the following morning. Derek arrived the next day and installed new rollers and a new motor within 90 minutes. Derek was professional and did an efficient job. I definitely recommend Derek and Precision

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek E
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had an emergency repair and called before 6am. They responded right away with options, including same day. Tim arrived before noon and completed the repair efficiently and professionally. I would definitely recommend Tim and the Precision Door team.

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Tim M Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Tim M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was on time and very professional. Technician recommended some additional maintenance suggestions but no hard sale.

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Alex W Service Provided:
Broken Garage Door Spring Repair

Technician: Alex W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Garage door broke on Saturday evening and could not even open manually. Called customer service and technician came Sunday morning and repaired.

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Cameron G Service Provided:
Garage Door Repair

Technician: Cameron G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

As a home inspector sshi.us it is very important to be able to recommend quality contractors. When my own garage door broke Cameron was out and had it repaired within 1 hour of the call. These guys are pros call them first.

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Cameron G Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Cameron G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas was very accommodating and knowledgeable

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. The technician who came to my house (I think he said his name was Cam (maybe short for Cameron?)) was friendly, knowledgeable, did the work quickly without trying to sell me on more services than I asked for or needed (just a little preventative maintenance), and he answered all my questions. Thanks Cam!

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Cameron G Service Provided:
Garage Door Repair

Technician: Cameron G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repair of original door several years ago. Very good.

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Rick M Service Provided:
Garage Door Repair

Product:
Springs

Technician: Rick M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

average job. Left a small mess on my garage floor and didn't put my own ladder back when they were finished using it. The door functions correctly and they did show up on time for installation.

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Jason W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jason W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Best service and EXCELLENT value!! Keep up the good work guys!!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

En Womack was awesome! Explained everything that needed to be done, why, and the different ways it could be accomplished. I did not feel pressured at all and feel I got exactly what I wanted and needed.

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Service Provided:
Garage Door Opener Install

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the first time I used your Company, I am very impressed with all aspects, great website with good information, excellent customer service skills by the young lady who took my call, David and Zack performed the service, they were courteous, thorough and knowledgeable, completed the repair quickly, even the service van had a professional look, I will use your company whenever I need any further help with my garage doors, thank you

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My tech, Kyle, was polite and personable. He explained and answered my questions as he repaired my garage door. It is working smoothly. I highly recommend him—he is a good rep for Precision.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They came on a Sunday when our garage door wouldn’t open a few years ago so when we decided to buy a new garage door, they were are only call. My new door is the envy of the neighborhood. Highly recommend them. Quick and efficient service.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was extremely nice and helpful. We talked about about what he thought should be done and he completed the repair very quickly. The door works perfect. Very happy!! Phil Hornbeck

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John H Service Provided:
Garage Door Repair

Product:
Springs

Technician: John H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

on Friday josh did a great job fixing my garage door, he was on time,diagnosed the problem and fixed it. I was then on my way to visit my wife in a nursing home,5 star rating(too bad I can't give more). referrals on the way thanks again all the best john dolan crestwood ky

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great technician for a first time customer he knows how to talk to people and present the problem understandablyEN thanks kent

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick fast and efficient. Couldn’t be happier with the service. Unfortunately I think I overpaid when I did some research.

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A Response from: Dwayne

Mr. Hicks, Thanks for taking the time to send us this review, and thanks for complimenting our quick, fast, efficient service. Those are three of our core goals here at Precision Door of Louisville. Another main goal is to offer our customers the best possible products and warranties available. We do offer standard cycle springs at a lower cost, but they come with significantly lower warranties, and will result in earlier breakage and costly return repair trips. We will come back and out the standard cycle springs up if you choose to call back and ask, but they will revert to a 2 year warranty. I hope this helps you understand our pricing better.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician John Hill did an excellent job. He explained the problems and consequences of my garage door. He resolved the problems quickly. I would recommend him and your service.

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John H Service Provided:
Garage Door Repair

Product:
Cables

Technician: John H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kyle was fantastic. He was patient with our questions. He was thorough and professional.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I chose Precision because you were very timely in addressing my needs. David came out on time and worked professionally and expediently. I will call on Precision from now on.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Initial service met expectations. Poor follow up service. Go elsewhere for better customer service.

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Service Provided:
Garage Door Repair

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(502) 509-4150

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Precision Garage Door
Office: (502) 438-9834
4213 Produce Rd
Louisville, KY 40218
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Office: (812) 902-1511
2780 Jefferson Centre Way
Suite 101

Jeffersonville, IN 47130