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Read what people are saying
about Precision Garage Door in:

Crestwood, KY

Precision Garage Door of Louisville
has received 65 reviews, averaging 4.83 Stars:
1 2 3 4 5
Review:

Precision came out same day to replace the garage door opener that had been damaged by a power surge. Did a great job replacing the opener and servicing the door. So happy with the new opener and the great service I received. Highly recommend!

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Tim M Service Provided:
Garage Door Opener Install

Technician: Tim M
Review:

Techinican, Tim May, arrived on time. Did an excellent job repairing the door and installing a new opener. Highly recommend Precision Garage Door. 5 stars all the way.

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Tim M Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Tim M
Review:

We chose Precision based on their 5 star reviews. Unfortunately, we cannot give that. Cam was a pleasant technician. Communicated well what the issue was. Gave us 2 options on how to resolve the issue. We chose just to replace the chain rail (which was all that was needed). Our issue was after he left. Thankfully I was leaving after Cam, but my garage door would not close when engaging my remote. I called Cam and he quickly returned and assisted reprogramming my opener to my car (though this should not have been required when replacing the chain rail). Then in the evening when we were letting our dog out, she broke thru the line sensor and instead of the door going up as a safety feature, the door went in reverse and started to close on our dog. This could have caused injury to our dog. So we will need for Precision to come out again and reverse the safety feature so our dog or a person is not injured. Just make sure ALL normal working behaviors of a garage door is checked before the technician leaves.

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Cameron G Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Cameron G
Review:

Jason did a great job, professional in every way, on time very polite & professional....explained everything to us so we could understand the problem & the ways it could be repaired , explained the cost & options. Anything related to garage doors Jason will do plus my wife put how pleased with the work, will put it on Face Book. You have a first rate young man with Jason, Thank you for your service 5 stars in deed ! HR & Eloise Guyton

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Jason W Service Provided:
Garage Door Opener Repair

Technician: Jason W
Review:

Prompt response to my broken garage door springs. Quick repair. Very professional technician. I feel that the price for this service, although greatly appreciated, was excessive.

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Jason W Service Provided:
Broken Garage Door Spring Repair

Technician: Jason W
Review:

Great service: I appreciate Precision picking up the phone and being able to speak to someone. Hold time was less than one minute. Operator was courteous and routed a mechanic to me for the following morning. Derek arrived the next day and installed new rollers and a new motor within 90 minutes. Derek was professional and did an efficient job. I definitely recommend Derek and Precision

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Employee Avatar Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Derek E
Review:

We had an emergency repair and called before 6am. They responded right away with options, including same day. Tim arrived before noon and completed the repair efficiently and professionally. I would definitely recommend Tim and the Precision Door team.

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Tim M Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Tim M
Review:

Service was on time and very professional. Technician recommended some additional maintenance suggestions but no hard sale.

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Alex W Service Provided:
Broken Garage Door Spring Repair

Technician: Alex W
Review:

Garage door broke on Saturday evening and could not even open manually. Called customer service and technician came Sunday morning and repaired.

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Cameron G Service Provided:
Garage Door Repair

Technician: Cameron G
Review:

As a home inspector sshi.us it is very important to be able to recommend quality contractors. When my own garage door broke Cameron was out and had it repaired within 1 hour of the call. These guys are pros call them first.

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Cameron G Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Cameron G
Review:

Thomas was very accommodating and knowledgeable

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Service Provided:
Garage Door Repair

Review:

Great service. The technician who came to my house (I think he said his name was Cam (maybe short for Cameron?)) was friendly, knowledgeable, did the work quickly without trying to sell me on more services than I asked for or needed (just a little preventative maintenance), and he answered all my questions. Thanks Cam!

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Cameron G Service Provided:
Garage Door Repair

Technician: Cameron G
Review:

Repair of original door several years ago. Very good.

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Rick M Service Provided:
Garage Door Repair

Product:
Springs

Technician: Rick M
Review:

average job. Left a small mess on my garage floor and didn't put my own ladder back when they were finished using it. The door functions correctly and they did show up on time for installation.

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Jason W Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Jason W
Review:

Best service and EXCELLENT value!! Keep up the good work guys!!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

En Womack was awesome! Explained everything that needed to be done, why, and the different ways it could be accomplished. I did not feel pressured at all and feel I got exactly what I wanted and needed.

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Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

This is the first time I used your Company, I am very impressed with all aspects, great website with good information, excellent customer service skills by the young lady who took my call, David and Zack performed the service, they were courteous, thorough and knowledgeable, completed the repair quickly, even the service van had a professional look, I will use your company whenever I need any further help with my garage doors, thank you

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Service Provided:
Garage Door Repair

Review:

My tech, Kyle, was polite and personable. He explained and answered my questions as he repaired my garage door. It is working smoothly. I highly recommend him—he is a good rep for Precision.

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Service Provided:
Garage Door Repair

Review:

They came on a Sunday when our garage door wouldn’t open a few years ago so when we decided to buy a new garage door, they were are only call. My new door is the envy of the neighborhood. Highly recommend them. Quick and efficient service.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

John was extremely nice and helpful. We talked about about what he thought should be done and he completed the repair very quickly. The door works perfect. Very happy!! Phil Hornbeck

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John H Service Provided:
Garage Door Repair

Product:
Springs

Technician: John H
Review:

on Friday josh did a great job fixing my garage door, he was on time,diagnosed the problem and fixed it. I was then on my way to visit my wife in a nursing home,5 star rating(too bad I can't give more). referrals on the way thanks again all the best john dolan crestwood ky

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Service Provided:
Garage Door Repair

Review:

Great technician for a first time customer he knows how to talk to people and present the problem understandablyEN thanks kent

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Service Provided:
Garage Door Opener Repair

Review:

Quick fast and efficient. Couldn’t be happier with the service. Unfortunately I think I overpaid when I did some research.

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A Response from: Dwayne

Mr. Hicks, Thanks for taking the time to send us this review, and thanks for complimenting our quick, fast, efficient service. Those are three of our core goals here at Precision Door of Louisville. Another main goal is to offer our customers the best possible products and warranties available. We do offer standard cycle springs at a lower cost, but they come with significantly lower warranties, and will result in earlier breakage and costly return repair trips. We will come back and out the standard cycle springs up if you choose to call back and ask, but they will revert to a 2 year warranty. I hope this helps you understand our pricing better.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Your technician John Hill did an excellent job. He explained the problems and consequences of my garage door. He resolved the problems quickly. I would recommend him and your service.

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John H Service Provided:
Garage Door Repair

Product:
Cables

Technician: John H
Review:

Kyle was fantastic. He was patient with our questions. He was thorough and professional.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I chose Precision because you were very timely in addressing my needs. David came out on time and worked professionally and expediently. I will call on Precision from now on.

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Service Provided:
Garage Door Opener Repair

Review:

Initial service met expectations. Poor follow up service. Go elsewhere for better customer service.

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Service Provided:
Garage Door Repair

Review:

Excellent and prompt service.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Our garage door broke with our car stuck inside the garage. Travis came out the same day, called first and repaired the door before dinner time. He was super helpful and professional. I highly recommend!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

John is a very good service technician and very friendly with good knowledge and experience about servicing garage doors

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Service Provided:
Garage Door Repair

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Louisville Area

(502) 509-4150

(502) 509-4150
Southern Indiana Area

(812) 952-9240

(812) 952-9240
Elizabethtown Area

(502) 365-5166

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Precision Garage Door
Office: (502) 438-9834
4213 Produce Rd
Louisville, KY 40218
Precision Garage Door of Jeffersonville
Office: (812) 902-1511
2780 Jefferson Centre Way
Suite 101

Jeffersonville, IN 47130