Dakota W
Average: 3.80 stars
Dakota W's Bio:
Jeffersonville, IN
Louisville, KY
I called about an issue with my door not being able to raise up with the emergency pool. It would not lock in place with the pool cord being polled. I had the technician come out and it was simply just an issue with a full cord not being in the right position. It took him five seconds to show me this issue and said that it was on the setting used mainly for service calls.. I had the door installed two years ago and the installer showed me how to pull the emergency pole but never showed me that it could lock into two different positions. I’m very frustrated that it took $75 for this issue to be resolved in five seconds. I explain my situation to the rep on the phone. I feel like this could be something easily resolved with a simple question to ask over the phone rather than having to pay $75 and taking time out of my workday for a service call to happen.
- Katie S
Shelbyville, KY
Excellent service each time I used you.
- Doug Craig
Mount Washington, KY
Prices are a rip off. $600 for a 45 minute job. Did business before because this company was reasonable. But can't recommend after they try to screw people over.
- Justin Mullis
Louisville, KY
The history of the business stands for its self. I knew I would get a professional job
- Steve Zinninger
La Grange, KY
Always does a good job. Timely
- James Thompson
Louisville, KY
I called because I had precision replace my garage door and opener about 9 or 10 years ago and my door was making an awful sound when opening and sometimes took two or three times hitting the button to make it open. The technician arrived and immediately told me it was the circuit board In the opener that was fried due to a storm or power surge. He insisted that I needed a new opener. Although I kept resisting he did come down on the price until I agreed. (Big mistake). Then he charged extra for a keypad and second opener. Looking at the genie door kits at Home Depot for 700 hundred dollars less which include keypad 2 remotes Wi-Fi ect. I feel I was ripped off. And my garage door is still making this noise. Very disappointed in myself with being pressured into wasting money. And they charge $75 for fuel and disposal. What a ripoff!
- Kathie Chandler
Shelbyville, KY
I appreciated the service given to help me find the perfect garage doors. The time of delivery was much quicker than I was ready for them and the installation was perfect. The doors are exactly what I wanted. Thank you
- Patti Riegel
Louisville, KY
Dakota was very professionl, knowledgeable, and took time to explain and inform me of the problem. He didn't leave until all my issues were addressed. I appreciate his patience and expertises.
- Richard Walters
Louisville, KY
The door is great ,the technician was professional,courteous, and answered all my questions. the door works very well and is good. thank You
- Barbara Waller- Owner // Jeff -The Ground Up Construction
I called Precision and spoke to a very courteous lady. I told her my problem with my garage door and she made an appointment for the next day. The next day I received a call from the technician telling me he was on his way. He arrived promptly and in a matter of minutes he figured out the problem and fixed my door. He was able to fix the garage door at half the price that was quoted over the phone. I was very impressed with the young man and will definitely call Precision again. I have used this company before and continue to be happy with their work. 5 STARS!!! Don S.
- Donald Shumate