Read what people are saying
about Precision Garage Door in:
La Grange, KY
Precision Garage Door of Louisvillehas received 76 reviews, averaging 4.87 Stars:
La Grange, KY
La Grange, KY
I called about my door not working about 10 a.m. and a service tech was promised between 2 and 6. Dakota called first and then arrived a little before 2. He fixed the problem quickly and was very pleasant. Thanks!
- Deborah Brown
La Grange, KY
Kyle did a great job diagnosing the issue and quickly resolving the issue. Great customer service and very professional.
- Travis Bell
La Grange, KY
The tech (Cam) was prompt, efficient, friendly, professional. I thought I needed a new unit, but he quickly found the problem and fixed it. When the time comes for a new garage door opener, they will be the ones I contact. Highly recommend.
- Steve Lose
La Grange, KY
Excellent work, would definitely recommend Precision.
- Sharon Guenthner
La Grange, KY
Was satisfied with previous job they did for us. Satisfied with this job also
- Charles Steve Thompson
La Grange, KY
Tech was ok…pricing is out of site…tech tried to convince us that everyone is about the same.. but as he was completing the work, we found out the job was over $200 overpriced… thank you very much for the adj… not sure we can ever trust your pricing again.
- Jerry Job
La Grange, KY
My garage door would not open or close with out holding the control button in. Alex immediately saw and solved the problem. The laser light was knocked out of alignment. He showed e how to align it. He also lubricated the the appropriate joints.
- Ed Brown
La Grange, KY
Great service. Will recommend to my friends????????
- Terri Nemethy
La Grange, KY
Recommended by family, 5 star reviews online. Very trustworthy and nice, professional.
- Stacy Groves
La Grange, KY
Cam is a keeper, very good representative to your business. You came with a great words about your company. Cam was professional, knowledgeable and timely. So glad I called you and you sent him to help us. Highly recommend.
- Victoria Phillips
La Grange, KY
Excellent service. Very prompt and knowledgeable.
- Ed Colp
La Grange, KY
Always does a good job. Timely
- James Thompson
La Grange, KY
Service tech Cam was polite and repair was done promptly.
- Keal Curran
La Grange, KY
Great service from Shawn Hull. Very nice. Polite young man. He advised me to replace laser eyes soon.
- Mary Fendley
Product:
La Grange, KY
I called Precision to repair my door. After review, I discovered my spring snapped into two segments. Precision had installed my Sister's door, opener ext... I knew she was satisfied with her service so I knew that is the company to phone for service and I was correct. Rick arrived and in less than 2 hours I had a perfectly working garage door. Springs changed, rollers replaced, new bearings, cable drums replaced. The price was fair for service rendered. I would absolutely call Prescision again when needed and would recommend they to family and friends!
- Lisa Vance
Product:
La Grange, KY
Excellent service!
- Sue Dawson
Product:
La Grange, KY
David was on time, called first, answered all my questions. Any work I have in the future, I will ask for him. Thanks, Terry.
- Terry Sanders
La Grange, KY
I had purchased my new garage door with them and was pleased with their service and price. David the technician was fantastic.
- Michelle Wrightman
Product:
La Grange, KY
The young man , Jason who came to the house was real professional and informative. Was a pleasure to work with him. Will definitely call in the future on any issues.
- Eric Mills
La Grange, KY
Had an issue with one of my garage doors,I called percision and was able to get an appt that day . The technician that came out was John H. He was able to diagnose the problem immediately. It was not an easy fix ,but John got it done and fixed the door . He was very courteous and explained everything in detail.
- Elsa T
La Grange, KY
In 2011, I had a overhaul to my existing garage door which included everything but the door and opener. A few weeks ago, another spring broke. I pulled my paperwork attached to the door and noticed a hand written explanation of “Lifetime Warranty “ on ALL parts rendered. I showed my receipt to the technician who expressed the company was bought out recently and they will not honor the warranty. Don’t assume a trustworthy company will uphold the liability from the previous owners!!! The technician apologized, phoned Precision with my receipt in hand and still would not honor the previous work. I was told by the technician that everything you have paid for previously shown on this receipt is no where near what we quote today. I had the word done due to bad weather and time; however, I will never give honor for future work with a company who does not honor past patrons.
- Lost customer
Mr. Eldridge, Thank you very much for bringing this to our attention, as well as your time on the phone. I truly apologize for the misunderstanding here and glad we were able to get this worked out. Please feel free to reach out with any questions or concerns in the future.
Product:
La Grange, KY
Service was excellent! The technician (Josh Wright) was very knowledgeable, helpful & personable.
- David Clem
La Grange, KY
There realize there are back logs in many manufacturing areas. I experienced one in trying to replace my double garage door. The first company contacted postponed the work for nearly 12 weeks. I finally contacted Precision and after a visit from them signed a contract. The new door, rails, spring and gaskets were delivered and installed, as contracted, 10 days later. I could not be happier. My new door is made of the highest quality material. The workmanship is outstanding and I am a happy camper. The installers were courteous, highly qualified and worked hard to install the door in less than 3 hours.
- Tom P.
Product:
La Grange, KY
Great service, very friendly and helpful. Highly recommended.
- Rich Bliven
Product:
La Grange, KY
Knew what he was doing
- Jerry Job
La Grange, KY
Simply stated, they done good
- George Maddux
La Grange, KY
Found your company on line. Listed as service representative for Genie products. Everything went extremely well from the initial phone call to completion of project. The technician listened to my problem, asked a couple of questions, and then offered his solution. He explained everything he was going to do, and then demonstrated that his fix would indeed solve our problem. I asked for an evaluation of what things he would suggest we address to prevent future problems and he explained what and why. I am a retired Design Engineer and know when someone is knowledgeable and truthful. This young man was spot on with what he told me, and I had him perform all of the work he recommended Any future needs I have in this area will definitely will certainly be given to your organization.
- Jerry Hunt
Product:
La Grange, KY
Sent a technician out the day I called. Very friendly and professional and knowledgeable. Completed work in a timely fashion. Very impressed with the quality of service
- Sandy Moore
La Grange, KY
David was kind, friendly, & very professional. We had a broken garage door spring, & he replaced both springs & the bearings. He gave me 3 different options, & the process was done so quickly! As I told him, I'm a recent widow, & my husband used to take care of these types of things. He made it all so easy. I also appreciated the email I received last night introducing me to my tech so I made sure I was letting the correct person into my home. I will always use Precision from now on. Thanks for such a great experience!
- Julie Gabis
Product:
Called for an emergency repair late one afternoon. Next morning, despite lousy weather, Jason W was on time, fast, friendly, and efficient. Good description of the options followed by a quality repair, answering questions cheerfully throughout. Very professional, no wasted motion, done remarkably quickly. It was a pleasure to watch him work.
- Cecil Turner