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Read what people are saying
about Precision Garage Door in:

La Grange, KY

Precision Garage Door of Louisville
has received 56 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had an issue with one of my garage doors,I called percision and was able to get an appt that day . The technician that came out was John H. He was able to diagnose the problem immediately. It was not an easy fix ,but John got it done and fixed the door . He was very courteous and explained everything in detail.
Elsa T
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

In 2011, I had a overhaul to my existing garage door which included everything but the door and opener. A few weeks ago, another spring broke. I pulled my paperwork attached to the door and noticed a hand written explanation of “Lifetime Warranty “ on ALL parts rendered. I showed my receipt to the technician who expressed the company was bought out recently and they will not honor the warranty. Don’t assume a trustworthy company will uphold the liability from the previous owners!!! The technician apologized, phoned Precision with my receipt in hand and still would not honor the previous work. I was told by the technician that everything you have paid for previously shown on this receipt is no where near what we quote today. I had the word done due to bad weather and time; however, I will never give honor for future work with a company who does not honor past patrons.
Lost customer
A Response from: RM

Mr. Eldridge, Thank you very much for bringing this to our attention, as well as your time on the phone. I truly apologize for the misunderstanding here and glad we were able to get this worked out. Please feel free to reach out with any questions or concerns in the future.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was excellent! The technician (Josh Wright) was very knowledgeable, helpful & personable.
David Clem
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

There realize there are back logs in many manufacturing areas. I experienced one in trying to replace my double garage door. The first company contacted postponed the work for nearly 12 weeks. I finally contacted Precision and after a visit from them signed a contract. The new door, rails, spring and gaskets were delivered and installed, as contracted, 10 days later. I could not be happier. My new door is made of the highest quality material. The workmanship is outstanding and I am a happy camper. The installers were courteous, highly qualified and worked hard to install the door in less than 3 hours.
Tom P.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, very friendly and helpful. Highly recommended.
Rich Bliven
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Knew what he was doing
Jerry Job
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Simply stated, they done good
George Maddux
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found your company on line. Listed as service representative for Genie products. Everything went extremely well from the initial phone call to completion of project. The technician listened to my problem, asked a couple of questions, and then offered his solution. He explained everything he was going to do, and then demonstrated that his fix would indeed solve our problem. I asked for an evaluation of what things he would suggest we address to prevent future problems and he explained what and why. I am a retired Design Engineer and know when someone is knowledgeable and truthful. This young man was spot on with what he told me, and I had him perform all of the work he recommended Any future needs I have in this area will definitely will certainly be given to your organization.
Jerry Hunt
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Sent a technician out the day I called. Very friendly and professional and knowledgeable. Completed work in a timely fashion. Very impressed with the quality of service
Sandy Moore
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

David was kind, friendly, & very professional. We had a broken garage door spring, & he replaced both springs & the bearings. He gave me 3 different options, & the process was done so quickly! As I told him, I'm a recent widow, & my husband used to take care of these types of things. He made it all so easy. I also appreciated the email I received last night introducing me to my tech so I made sure I was letting the correct person into my home. I will always use Precision from now on. Thanks for such a great experience!
Julie Gabis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ian did a great job. The service was timely and he was very knowledgable and friendly
Mike Gleeson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision at 8:00 AM when our garage door spring broke. They came out and replaced it by noon the same day. I wasn't sure if it was covered under warranty or not because I couldn't find the original paper work. They had all the warranty details on their computer and replaced everything for free. They didn't even charge for the service call. Incredible customer service!
Jennifer Hampton
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Kayne did a wonderful job repairing the spring on our garage door. He came out on a Sunday morning and had it fixed very quickly. We really appreciated his help!
Megan Wallace
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had my garage door repaired.
Willard Goodman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tech was on time , called before he arrived and completed repairs quickly and cleanly . Very satisfied with repairs .
Mike Grissom
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Levi came and knocked out a spring and cable repair. He was super professional and fast. We chatted about some toys I had in the garage, one of them being my mountain bike. He said he had to sell his to pay some bills and he was saving for another. Give these kids a raise!
Cody Mason
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

John came out to service our current garage door. It had been screeching when opening the door. He noticed the spring had broke and the bearings needed service. I didn't realize the spring broke. He took care of everything and we decided to buy a new garage door. So John hooked us up with what we needed. Look forward to the new door to be installed. He was great and answered all my questions. Appreciate the effort to help us out.
Jerry Proctor
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our technician was Josh and he was friendly, efficient and extremely helpful. He was also so kind and patient in helping me deal with a very annoying home warranty company. When I called they were so friendly and got me in the same day! Not going to go anywhere else for my garage needs.
Tara Brown
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called Precision when our garage door opener wouldn't open or close our door. We were very impressed with our technician, Josh W. He was able to spot the problem with our door right away; a surge had wiped the programming. He was professional, polite and efficient. There was no pressure to buy a new garage door opener, but he did leave us pricing information for future reference. When that time comes we will definitely use Precision for all our needs!
Dennis Smith
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Speedy service call turn around. Guy was super friendly and personable. Couldn't ask for a better service visit
Cristy Atherton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Quick service , very pleased
Mike Grissom
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Went with Precision for their customer service. Call 3 places, Precision was the only one to return my call. Customer service is what makes a great company. The tech who came out was professional and did a great job replacing the spring on our garag3 door.
Christie Vazzana
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

On time with excellent service and knowledgeable rep.
Marlene Spicer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional,polite, Quick response for service Fast & efficient
Jackie Francis
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jason was awesome. Very personable..did a great job at explaining what direction I should go with choosing my broken springs concerning the different warranties. Highly recommended
Thomas Tucker
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job thanks! Blake was courteous, proficient and quick.
Eugene Brewer
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast excellent, proficient service. FIVE STAR!
Warren Montgomery
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

we've call and used Precision three times, I think each time they get better, any body brings up the word garage door, I say Precision, there installers can't be beat
Butch Owens
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service, very professional, job well done. I would certainly recommend this company to others.
Jennifer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service engineer was knowledgeable, efficient, and friendly. No complaints here. Pricing on parts/labor was about as expected, even with a full rebuild of all mechanical parts on the door being performed (minus the motor/drive system). Overall, I am extremely satisfied with the work that was done today!
Varian Scott
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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