Read what people are saying
about Precision Garage Door in:
La Grange, KY
Precision Garage Door of Louisvillehas received 67 reviews, averaging 4.90 Stars:
La Grange, KY
La Grange, KY
Cam is a keeper, very good representative to your business. You came with a great words about your company. Cam was professional, knowledgeable and timely. So glad I called you and you sent him to help us. Highly recommend.
- Victoria Phillips
La Grange, KY
Excellent service. Very prompt and knowledgeable.
- Ed Colp
La Grange, KY
Always does a good job. Timely
- James Thompson
La Grange, KY
Service tech Cam was polite and repair was done promptly.
- Keal Curran
La Grange, KY
Great service from Shawn Hull. Very nice. Polite young man. He advised me to replace laser eyes soon.
- Mary Fendley
Product:
La Grange, KY
I called Precision to repair my door. After review, I discovered my spring snapped into two segments. Precision had installed my Sister's door, opener ext... I knew she was satisfied with her service so I knew that is the company to phone for service and I was correct. Rick arrived and in less than 2 hours I had a perfectly working garage door. Springs changed, rollers replaced, new bearings, cable drums replaced. The price was fair for service rendered. I would absolutely call Prescision again when needed and would recommend they to family and friends!
- Lisa Vance
Product:
La Grange, KY
Excellent service!
- Sue Dawson
La Grange, KY
David was on time, called first, answered all my questions. Any work I have in the future, I will ask for him. Thanks, Terry.
- Terry Sanders
La Grange, KY
I had purchased my new garage door with them and was pleased with their service and price. David the technician was fantastic.
- Michelle Wrightman
Product:
La Grange, KY
The young man , Jason who came to the house was real professional and informative. Was a pleasure to work with him. Will definitely call in the future on any issues.
- Eric Mills
La Grange, KY
Had an issue with one of my garage doors,I called percision and was able to get an appt that day . The technician that came out was John H. He was able to diagnose the problem immediately. It was not an easy fix ,but John got it done and fixed the door . He was very courteous and explained everything in detail.
- Elsa T
La Grange, KY
In 2011, I had a overhaul to my existing garage door which included everything but the door and opener. A few weeks ago, another spring broke. I pulled my paperwork attached to the door and noticed a hand written explanation of “Lifetime Warranty “ on ALL parts rendered. I showed my receipt to the technician who expressed the company was bought out recently and they will not honor the warranty. Don’t assume a trustworthy company will uphold the liability from the previous owners!!! The technician apologized, phoned Precision with my receipt in hand and still would not honor the previous work. I was told by the technician that everything you have paid for previously shown on this receipt is no where near what we quote today. I had the word done due to bad weather and time; however, I will never give honor for future work with a company who does not honor past patrons.
- Lost customer
Mr. Eldridge, Thank you very much for bringing this to our attention, as well as your time on the phone. I truly apologize for the misunderstanding here and glad we were able to get this worked out. Please feel free to reach out with any questions or concerns in the future.
Product:
La Grange, KY
Service was excellent! The technician (Josh Wright) was very knowledgeable, helpful & personable.
- David Clem
La Grange, KY
There realize there are back logs in many manufacturing areas. I experienced one in trying to replace my double garage door. The first company contacted postponed the work for nearly 12 weeks. I finally contacted Precision and after a visit from them signed a contract. The new door, rails, spring and gaskets were delivered and installed, as contracted, 10 days later. I could not be happier. My new door is made of the highest quality material. The workmanship is outstanding and I am a happy camper. The installers were courteous, highly qualified and worked hard to install the door in less than 3 hours.
- Tom P.
Product:
La Grange, KY
Great service, very friendly and helpful. Highly recommended.
- Rich Bliven
Product:
La Grange, KY
Knew what he was doing
- Jerry Job
La Grange, KY
Simply stated, they done good
- George Maddux
La Grange, KY
Found your company on line. Listed as service representative for Genie products. Everything went extremely well from the initial phone call to completion of project. The technician listened to my problem, asked a couple of questions, and then offered his solution. He explained everything he was going to do, and then demonstrated that his fix would indeed solve our problem. I asked for an evaluation of what things he would suggest we address to prevent future problems and he explained what and why. I am a retired Design Engineer and know when someone is knowledgeable and truthful. This young man was spot on with what he told me, and I had him perform all of the work he recommended Any future needs I have in this area will definitely will certainly be given to your organization.
- Jerry Hunt
Product:
La Grange, KY
Sent a technician out the day I called. Very friendly and professional and knowledgeable. Completed work in a timely fashion. Very impressed with the quality of service
- Sandy Moore
La Grange, KY
David was kind, friendly, & very professional. We had a broken garage door spring, & he replaced both springs & the bearings. He gave me 3 different options, & the process was done so quickly! As I told him, I'm a recent widow, & my husband used to take care of these types of things. He made it all so easy. I also appreciated the email I received last night introducing me to my tech so I made sure I was letting the correct person into my home. I will always use Precision from now on. Thanks for such a great experience!
- Julie Gabis
Product:
La Grange, KY
Ian did a great job. The service was timely and he was very knowledgable and friendly
- Mike Gleeson
La Grange, KY
I called Precision at 8:00 AM when our garage door spring broke. They came out and replaced it by noon the same day. I wasn't sure if it was covered under warranty or not because I couldn't find the original paper work. They had all the warranty details on their computer and replaced everything for free. They didn't even charge for the service call. Incredible customer service!
- Jennifer Hampton
La Grange, KY
Kayne did a wonderful job repairing the spring on our garage door. He came out on a Sunday morning and had it fixed very quickly. We really appreciated his help!
- Megan Wallace
Product:
La Grange, KY
I had my garage door repaired.
- Willard Goodman
La Grange, KY
Tech was on time , called before he arrived and completed repairs quickly and cleanly . Very satisfied with repairs .
- Mike Grissom
La Grange, KY
Levi came and knocked out a spring and cable repair. He was super professional and fast. We chatted about some toys I had in the garage, one of them being my mountain bike. He said he had to sell his to pay some bills and he was saving for another. Give these kids a raise!
- Cody Mason
Product:
La Grange, KY
John came out to service our current garage door. It had been screeching when opening the door. He noticed the spring had broke and the bearings needed service. I didn't realize the spring broke. He took care of everything and we decided to buy a new garage door. So John hooked us up with what we needed. Look forward to the new door to be installed. He was great and answered all my questions. Appreciate the effort to help us out.
- Jerry Proctor
Product:
La Grange, KY
Our technician was Josh and he was friendly, efficient and extremely helpful. He was also so kind and patient in helping me deal with a very annoying home warranty company. When I called they were so friendly and got me in the same day! Not going to go anywhere else for my garage needs.
- Tara Brown
Product:
La Grange, KY
We called Precision when our garage door opener wouldn't open or close our door. We were very impressed with our technician, Josh W. He was able to spot the problem with our door right away; a surge had wiped the programming. He was professional, polite and efficient. There was no pressure to buy a new garage door opener, but he did leave us pricing information for future reference. When that time comes we will definitely use Precision for all our needs!
- Dennis Smith
Recommended by family, 5 star reviews online. Very trustworthy and nice, professional.
- Stacy Groves