Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2345 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
Great service…Very social repairman..
- Glenn Cottner
Product:
Louisville, KY
I have used Precision in the past and have been pleased with the service. Eric the technician was very polite and knowledgeable of my issues. He was able to fix my garage door very quickly
- Peggy Uhlman
Mount Washington, KY
Great service!!!’
- Don Dziadus
Louisville, KY
Prompt, friendly service, left my garage in perfect working order!
- Greg Hutcheson
Louisville, KY
Thank you so very much for sending Alex to fix my garage door. It was out of alignment and in desperate need of lubrication. Cunningham wouldn’t come out and fix it again given its age and the fact that it was a commercial door in a residential property. Alex fixed it within an hour. The cost was so reasonable, I could have jumped for joy. I am now a faithful customer!
- Mary Edwardsen
Louisville, KY
We had used your service in the past. It was several years ago
- Ted Powers
Louisville, KY
I called about an issue with my door not being able to raise up with the emergency pool. It would not lock in place with the pool cord being polled. I had the technician come out and it was simply just an issue with a full cord not being in the right position. It took him five seconds to show me this issue and said that it was on the setting used mainly for service calls.. I had the door installed two years ago and the installer showed me how to pull the emergency pole but never showed me that it could lock into two different positions. I’m very frustrated that it took $75 for this issue to be resolved in five seconds. I explain my situation to the rep on the phone. I feel like this could be something easily resolved with a simple question to ask over the phone rather than having to pay $75 and taking time out of my workday for a service call to happen.
- Katie S
Louisville, KY
GREAT JOB! VERY QUICK RESPONSE!
- Kevin Holden
Shelbyville, KY
Excellent service each time I used you.
- Doug Craig
Louisville, KY
Jason the technician was very polite and hard working. He installed new rollers and The rollers were gigantic, 7 inches and plastic which really lowered the noise level. The original ones were much shorter so took a bit of time getting use to the look of the bulkiness of stems sticking out a bit further. But I am please that the garage door shuts less noise.
- Monica Patrick
Louisville, KY
Thanks guys and gals. All of you were lovely and Technician (Thomas) was outstanding.
- Dean Sechrest
Product:
Mount Washington, KY
Great work as usual this is second time we gave had Precision work on a garage door to us they were professional both times and would recommend them to anyone needing garage door repairs.
- Randall Holt
Louisville, KY
Friendly, helpful technician. Finished the job quickly, I am very satisfied!
- Ruby Bandy
Louisville, KY
Great customer service and friendly support staff. Great work as well.
- Robert Forman
Louisville, KY
Thomas did a great job. He was polite and knew what he was doing. He probably is the best technician to ever come to my house.
- John Ellington
Product:
Louisville, KY
Chris was knowledgeable, quick and pleasant. He fixed the problem and explained what had gone wrong I would recommend your services. Sandy Neat
- Benjamin Neat
Louisville, KY
Amazing showed up on time very professional highly recommend will definitely do business with this company again
- Randall Morrison
Product:
Mount Washington, KY
Prices are a rip off. $600 for a 45 minute job. Did business before because this company was reasonable. But can't recommend after they try to screw people over.
- Justin Mullis
Louisville, KY
Alex was fast, Courteous, and very professional! Would call again anytime my garage has issues.
- Mike Kosztowny
Louisville, KY
The history of the business stands for its self. I knew I would get a professional job
- Steve Zinninger
La Grange, KY
Cam is a keeper, very good representative to your business. You came with a great words about your company. Cam was professional, knowledgeable and timely. So glad I called you and you sent him to help us. Highly recommend.
- Victoria Phillips
La Grange, KY
Excellent service. Very prompt and knowledgeable.
- Ed Colp
Shelbyville, KY
Top rate service by a very professional technician who did all the work in a very timely manner and did it well. I highly recommend him.
- John Porter
Louisville, KY
Yes thank you for the young man who did the work was very Professional very friendly and I would definitely like to have him back to do any service thank you very much Patricia Smith
- Patricia Smith
Mount Washington, KY
Thank you very helpful
- Mike Mclaughlin
Jeffersontown, KY
Thoroughly enjoyed the technician! Extremely well mannered and because of him I will be a repeat customer of Precision. I was about to give up on Precision after 2 scheduled appts back to back and they were a no show. Gave them another chance and they sent best of the best to install a new spring on my door.....thank you!
- Diane Walker
Product:
Louisville, KY
Quick response when garage door springs broke. Replaced springs and rollers and inspected garage door for damage. Very professional from first phone call to repairs. Will use again if needed.
- Jeff Christopher
La Grange, KY
Always does a good job. Timely
- James Thompson
Louisville, KY
Bought a lifetime warranty, my garage door springs and rollers. Had problems with it John came out, he said sensor needed alignment. I ask him about the springs. He said they look good. He left I closed the door, and guess what spring broke. Call them and the came and want to to charge me 500.00. This company is bad , Don't use them
- Donald Strabel
Mr. Strabel, Thank you for taking the time to speak with us in addition to taking the time to leave this review. As we discussed, we do not sell warranties which is why your receipt from 2011 indicates "no charge" on your warranty line item. We offered to replace the springs and only charge labor which you responded with yelling and profanity then disconnected the call. We're sorry we could not come to an agreement to get you back up and running. The same offer still stands, please contact us if you would like to schedule an appointment.
Thomas was very helpful, thorough and made quick work of repairing our broken spring and hinges. Would highly recommend!
- Brad Felts