Eric M
Average: 4.88 stars
Eric M's Bio:
Louisville, KY
Louisville, KY
The gentleman who came to service my garage door was prompt, courteous, and extremely knowledgeable. He diagnosed the problem immediately and repaired it very efficiently. Not only that, he taught me how to lubricate the tracks and hinges and how often it should be done. Equally as important, the cost of the repair was totally reasonable. Precision is now my forever garage door repair company! Thank you guys SO much!
- Susan Jones
Louisville, KY
The tech Eric, was very polite, courteous and knowledgeable. Explained my options to fix my garage door and quoted those options. The door was fixed and operational within a couple hours. I highly recommend Precision Garage Door.
- Amy H.
Louisville, KY
My door was not closing properly because I backed into it accidently. I called Precision on a Saturday and they showed up the same day - well within their announced arrival time, and Eric the service tech explained exactly what needed to be done, gave me a quote, and fixed the door. Very grateful because we are about to get near zero temperatures. Thank you Eric and thank you Precision for answering the call and showing up!
- Susan Bell
Jeffersonville, IN
Service was great. Technician was able to explain everything well and was very personable.
- Elliott
Shelbyville, KY
From my initial contact to schedule service, to the completed repair, I was pleased with Precision personnel. Eric arrived at the appointment time, quickly evaluated the problem, and made the necessary repair. He was efficient, friendly, and professional. I feel confident about the work he performed. If I need garage door work done in the future I will contact Precision, and request Eric. Satisfied, RLT
- Robert Taylor
Louisville, KY
On time very polite and did a great job!!
- Jill Hall
Jeffersonville, IN
I called early on a Saturday morning and they sent out a technician around noon and replaced the spring and my door works. Thank you
- Martha Reed
Louisville, KY
At the house and repair completed within 2 hours of calling. Very professional and friendly
- Laura
Louisville, KY
Eric He is quite knowledgeable and proficient. he went right to work and fixed my door in short order. I am very pleased with his abilities.
- Bill Cornell
Sellersburg, IN
This was a follow up repair from our spring replacement. One wheel was periodically coming out of the track. Eric quickly resolved the issue!
- Theresie And Kenneth Kinchius
Jeffersonville, IN
Excellent, did no unessary work.
- William Bell
Mount Washington, KY
Eric was on time, very professional & explained what he was going to do. Absolutely loved the same day service. Will definitely recommend this company to friends.
- Terry Summerville
Louisville, KY
Website was PERFECT IMMEDIATE phone response. Operator was articulate and precise. Rick May called and arranged to show up EARLY to the appointment which was VERY MUCH APPRECIATED, particularly when you can't get your car out of your garage. Rick was a PRO in every respect. These are the guys to call!
- Leeds Levy
Louisville, KY
They fixed everything and order a new door as well. We really need it. The door tech Eric Mitchell was on time did the job and received a phone from another employee and apologize for that but helped the other person and went right back to work on installing the opener. So I'm glad to see that he help another at your company. That's great leadership.
- Shari Zeitz
Greenville, IN
I chose Precision several years ago when I needed to replace an old garage door. Once I made the appointment everything happened exactly the way it was agreed upon. No surprises on cost or quality of installation. Called recently from my new home after a lightning strike took out the mother board in my garage. I got the same solid service as years before. I won't call anyone else for my garage.
- Hardin Ellis
Elizabethtown, KY
Eric was efficient, friendly and willing to share knowledge when asked questions! Will use Precision again in the future!
- Cindy Wittman
Louisville, KY
Eric Mitchell, one of your technicians came out today, September 29, 2024, Sunday, and repaired my garage door. He was professional, kind, and knew his job. This chap deserves a raise and an entry in his personal file. He didn’t try to overcharge me and quickly ascertained that I needed a senior discount. Great guy! Great company!
- Kenneth Carter
Louisville, KY
Good work, on-time areival
- Prafula Sheth
Corydon, IN
Precision was able to get out to our house in less than 24hrs for a problem with our garage door opener. They had the parts right there on the truck and were able to replace the required pieces within a couple of hours. The service was fast, friendly and a great price.
- Carl Lindsay
Louisville, KY
My garage door broke on a Saturday night. I was able to schedule an appointment for the next day, yay! Eric arrived early for my scheduled appointment. He was courteous and professional. He answered all my questions, encouraged me to ask anything and explained everything he was going to do. He repaired my garage door quickly. I would definitely recommend Precision Garage Door and will use them again if the need arises. Very satisfied.
- R James
Louisville, KY
Precision has good reviews and they could service my door the same day. Your tech Eric was excellent. Knew what he was doiing and replaced a broken sping in an hour.
- Michael Chandler
Louisville, KY
We needed someone to come out on a Saturday! Our cars were stuck in the garage and Eric came out opened that garage door like he was Hercules!! He came out in the time frame he said and fixed our garage door in no time!! Eric is very professional and a very personable guy!! Thank you so much!!
- Terri S
Shepherdsville, KY
Eric did an excellent, efficient job. Would recommend Precision Garage to everyone.
- Robert Hamm
Boston, KY
In need of my garage door spring repaired !!! Eric M did a fantastic job !!! He also serviced my other needs for the door !!! He was very courteous and respectful !!! I called today and they repaired it the Same Day !!! Most of all Thank U for my Senior Blessing (Discount) I Received. A Very Happy Customer !!! Imelda M Goss
- Imelda M Goss
Louisville, KY
Tried to fix my door myself and messed it up. Eric came and fixed it in no time. Thank you!
- Aaron Young
Charlestown, IN
I would highly recommend Precision Door to anyone. The service person was here when he said he would be. He was very knowledgeable in fixing our door & the door is now working like a charm. He was very polite and friendly.
- Cindy Usowski
Coxs Creek, KY
We are repeat customers! We used Precision Garage Door to install a new door on the small garage at our new house. A year or so later we used Precision again when the springs on the door of our attached garage broke. So yesterday when we could not raise or lower the door on the attached garage and it was halfway up and lopsided I knew who to call! They do excellent work, always quote a price and let you know beforehand if there will be any additional charges. Eric Mitchell, our repair person, showed us what happened, what he needed to do and got it fixed! He even showed up how to lubricate to rollers and coils to keep the door opening and closing smoothly, we had no idea we were supposed to be doing this! Thanks Eric, for helping us out and doing a great job!
- Richard Ford
Louisville, KY
Technician was very helpful. The service was dependable, easy to schedule and quick. Overall, I am very pleased that my problem was resolved so quickly. My only complaint is that an extra labor charge was added to the service call fee. I believe if no parts are replaced the labor should be included in the service fee. Aside from that, I would use service again.
- Melissa Milby
Louisville, KY
Eric was courteous, timely, and thorough. He completed our repair quickly on the spot. The entire process was seamless from beginning to end.
- Adam Boone
Eric very knowledgeable did a great job got my doors working fine
- Charles Guldenschuh