Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2829 reviews, averaging 4.88 Stars:
Jeffersonville, IN
Louisville, KY
Eric was courteous, timely, and thorough. He completed our repair quickly on the spot. The entire process was seamless from beginning to end.
- Adam Boone
New Albany, IN
I discovered that one of my garage door springs had broken around 11:00 a.m. Tuesday morning. I immediately called Precision Garage Door and got an appointment between 12:00 p.m. and 4:00 p.m. Tuesday afternoon. The service technician called around 1:30 p.m. to inform me he was 30 minutes away. The technician arrived around 2:00 p.m. and completed the job around 3:30 p.m. I appreciate the upfront pricing and prompt replacement of my garage door springs. I shall definitely use Precision Garage Door in the future.
- Christopher Nance
Pewee Valley, KY
I booked my appointment with Precision online for the same day. I had a technician here within an hour, he had me back up and running in less than 45 minutes. This included a new motor, new sensors. Two clickers with the availability to open it from your phone also.
- Mark Kauffman
Product:
Technician: Cameron G
Louisville, KY
Best garage door service and sales I've found! Always prompt, courteous and they do a great good for a reasonable price. I couldn't ask for more. I bought a garage door from them and have had repair done
- Judi Christopher
Clarksville, IN
Technician was concise and to the point. Discussed the pros and cons of band aid work versus a new door. Decided to buy a new door.
- James Heard
Louisville, KY
When my garage door opener started giving an error code. I knew exactly who I had to call! Kyle F. with Precision came out told me what was going on, gave me options and fixed the issue! He took the time to answer all my questions. While here he was very kind and professional. He did a great job!
- Sherry Workman
Louisville, KY
Dakota, the service tech was great. Very informative & Knew exactly how to fix my problem. I Recomend this Tech & F to anyone. 1st Class operation Ted Heitzman -Louisville, KY
- Ted Heitzman
Jeffersontown, KY
#5 STAR QUALITY AND SERVICE!Don't even think of any other company because the best is right here.Thankyou Alex the installer for your Professional work.I could'nt be more pleased with this project.PRECISION IS THE BEST IN THE STATE...thankyou! =)
- Frank Pafundi
Louisville, KY
Super Quick response time and the tech was really nice and explained things well.
- Mike H.
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Eric Mitchell is Very efficient and knowledgeable!!
- Beth Brown
Hentryville, IN
Great company to deal with. They were quick to come out and our technician, Jason Wallace, was awesome to work with. He was knowledgeable, communicated well, and did everything he said he would do. This is my garage door team from now on.
- Ron Hamby
Jeffersontown, KY
Kyle was awesome & was very helpful! He knows the job well and is very courteous. It was a pleasure talking to him. You can give home a nice raise!
- Mary McCuen
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Technician: Kyle F
Louisville, KY
Excellent is the one word summary of my experience. Finally, a company that lives up to their advertising. Called them at 7:45am today. Technician (Tim May) arrived about an hour and a half later. He was very, very personable and professional. He explained what I needed and the cost of the repairs for me to approve. He completed the repairs in about an hour and I was back in business. What fantastic service and it came with a two year warranty! Simply put, it was an excellent experience from top to bottom. I strongly recommend them for garage door work.
- Bert Kremer
New Albany, IN
Hi there and I do appreciate how easy it was to schedule the appointment. Also, the personnel who came out this morning was professional, informative, and helpful. However, although he did did some basic maintenance and added a surge protector, the garage is still making a the loud squeaking sound while opening. Me and the Precision personnel did actually check for this while he was here and it seemed as though the sound had stopped. But as my wife just returned home and opened the garage, it went right back to doing it again and then remained the same as I made more attempts at opening the garage. I would like for Precision to identify and resolve the issue. My total charge for the visit was right under $300.00. Not cheap at all, but I understand and was willing to pay for sure. But would like this item that I've mentioned to be fixed please. Please let me know if this can be scheduled soon? Thanks in advance. Amad Ali U.S. Army (ret)
- Irina Ali
New Albany, IN
The technician provided professional service and completed the installation with excellence. As a result, our new garage operates much quieter now.
- Gloria Hodge
Product:
Louisville, KY
It was a Saturday and my car was " trapped " in the garage, the door spring broke... couldn't even lift it manually. My neighbor told me to call Precision..long story short.. technician Kyle was here in a short wait, assessed the options clearly with no pressure and successfully repaired the door. My repair came with a 5 yr warranty, labor included. The response time from call to fix was such a surprise and relief.
- Cathy Gibson
Louisville, KY
Brent arrived as scheduled. He is a very friendly person who was able to correct our door problems very quickly.
- William Nusky
Louisville, KY
Thank you Precision Garage Door and tech Dakota for prompt, professional service!
- Curtis S
Louisville, KY
Thank you so much Tim the technician was right on time everything went so easy , I usually read reviews they are true Tim called me and told me when he would be her and he was right on time. Words can not express my experience with Tim he diagnosed the problem and fixed it and gave me knowledge about the door, he was fantastic. Thanks to precision and special thanks to Tim. I highly recommend precision garage doors.
- Sarah Sailing
New Albany, IN
Service was quick and professional however 500.00 dollars for two springs that should have been maybe 200.00 for both is more than just a bit high. Tack on the 65.00 charge for fuel,shop parts, and disposal on top of the 125.00 safety inspection. I don’t know, a 1000.00 dollar torsion spring replacement just seems to me to be quite high. Before any comments about choice, yes it was my decision to have it done, however although I have used Precision in the past I will not use them in the future. Also, if you can show me an invoice that shows you pay 195.00 per spring which allows the typical 30% markup to 250.00 I will apologize and remove this post.
- Rich Frazier
Shepherdsville, KY
Kyle was a total professional. He was knowledgeable and friendly. Overall a great experience!
- Lee Narrell
Jeffersonville, IN
Nice Guy. Fist and Professional.
- Freddy White
Jeffersonville, IN
Kyle was great!! He arrived early and let us know with a phone call to see if it was OK. On arrival he introduced himself and was very courteous and friendly. He went about his business and took care of our garage door opener problems in short order. We are very pleased with his work!
- Bernard Horvath
Louisville, KY
I have an old garage door on my garage and have had Precision door technicians come out to my house, three times. When they came out today it was because of a warranty issue, but Dakota was very professional and took care of the problem very quickly. Also, because the repair was within warranty there was NO charge to me today. I would highly recommend Precision Garage Door Service! Carl Hail Louisville Homeowner
- Carl Hail
Louisville, KY
Prompt and courteous the tech took care of us in a flash! Will be my garage repair company in the future!
- Kenny Graven
Louisville, KY
Brent was wonderful. Came almost immediately and did an excellent job repairing our garage doors. Explained what he did and reviewed all of his repairs. Totally recommend him and Precision!
- Watson Courtenay
Elizabethtown, KY
I am very happy with the service I received from Precision Garage Door Service. Jason was very professional & honest. He only replaced what needed to be replaced (springs & bearings) & did not try to sell me anything else. The motor is 17 years old. He told me it is still good & I should get another few more years out of it. Will definitely use them again in the future.
- Terri Chambers
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We are very pleased with the service we received from your company. Hannah was exceptionally helpful with our garage door selection and made our purchase a breeze. The installer, Alex was very courteous and helpful when we asked how to care for our new garage door. Love our new door and have received many compliments from our neighbors on the new door. I would recommend this company for your garage door needs.
- George T Blair
Louisville, KY
Cam was great!!
- Tatiana Llach
Probably one of the best customer service experiences I have ever had. The tech, Kyle was personable and professional and a joy to talk to. I can't give enough high praises for him - totally the best. Now I am not a person that worries too much on how things look, I just want it to work but he checked with me on where he could run the wiring for the inside garage door opener could go and set it up. Was more concerned with what I wanted over just slapping something up on a wall. Total satisfied customer and just so you know I simply looked online for a company and picked Precision. I do not know anyone personally from the company. But will definitely recommend them to anyone. Thanks for a great job!!!!!
- Paulette M