Garage Door Repair Reviews in Louisville (Page 7)
Precision Garage Door of Louisvillehas received 3316 reviews, averaging 4.87 Stars:
Louisville, KY
Louisville, KY
A number of years ago our garage door system failed. Not knowing who to call, we picked Precision Door. They were able to install a new system the next day...a current, state of the art and very quiet new system, complete with an external access keypad to replace our outdated failed system. We were thrilled. Fast forward to 2 days ago...I came home about 9PM, parked the car in the garage and closed the door...heard a loud popping/banging sound as door closed. Sure enough a spring had broken. It was 9PM and our car was now in the garage with a door that wouldn't work. I called Precision hoping to leave a message BUT I got to talk to a live tech...he made an appointment for us for the next day (yesterday, Wednesday). Austin showed up right on time, confirmed the problem was a broken spring, and installed new springs and bearings for a very reasonable price. Wiithin 30 minutes we were back in business. We can't say enough about Precision Door. Their responsiveness, availability and competence put them at the top as far as my wife and I are concerned.
- Dave Smith
Product:
Louisville, KY
We picked Precision Garage Door because we have used them for repairs in the past. Today, I had significant problems trying to open our garage door. I quickly discovered that the wire cables were all broken. I called for help from your company, and I was very happy to have had Trey Martin arrive to do the job. He spent time replacing all of the cables and working on the springs to fix the problem. The door is working very well now! I highly commend Trey for his work and for his professionalism! He did a great job!
- Steve Conrad
Product:
Louisville, KY
Excellent work by Austin! Received a text that he was on his way and shortly later he was there. Very professional and personable. Got us back up and running in no time!
- Chris
Louisville, KY
It was the first one that came up when I searched. You sent Kyle Frederick he did an excellent job. Very pleasant explained everything did a great job.
- Donna Williams
Louisville, KY
My sister referred me to your company and Kyle was my tech. He is a 5 star tech and I could not be more happy with him as well as Precision Door. I’ll be telling others about your company! Thanks!!
- Cindy Morgan
Louisville, KY
I want to sincerely thank Jason and Austin for coming to both of my homes to repair my remote garage door opener. From start to finish, their service was exceptional. They arrived promptly, quickly identified the issue, and made sure everything was working perfectly before they left. They absolutely met—and exceeded—my expectations. My problem was fully resolved, and they took the time to explain what caused the issue and how to prevent it in the future. Both Jason and Austin were courteous and professional, and they clearly took pride in their work. It’s refreshing to meet service professionals who are both skilled and genuinely kind. Your company’s reputation for quick response, local expertise, and BBB accreditation definitely gave me confidence in choosing you. After this experience, I can say that confidence was well placed. Thank you again for your professionalism and for making the repair process so easy and efficient.
- D.L. Briscoe
Louisville, KY
Prompt , efficient, courteous service
- Mary Cunningham
Floyds Knobs, IN
Jason was great. He explained how the spring went bad and it had popped off. He even showed us a little bit about the motor and how we could use it which was a huge benefit to me since my husband passed away several years ago. I was so impressed with the job that was done and how professional Precision was in repairing my garage door. Thank you and especially Jason for his work. He is a great representative for precision. I will certainly use your company in the future.
- Carol Kelton
Louisville, KY
Purchased sensors. I have not received an email with the invoice for today's service. I would like a copy of the invoice.
- William Klump
Louisville, KY
We purchased our garage doors from Precision a number of years ago and have been very satisfied. One of our garage doors door openers was very old and not working. Kyle replaced it for us. He was most efficient and professional, as well as being personable. He was excellent in every way.
- Charles Edmondson
Finchville, KY
I called Precision on 10/16/25 around 10:00 AM and their service technician arrived at my home at 12:30 PM. Great response! The technician installed a new opener on one door and a new outside remote for the other door. She was very competent in her work and the doors were operating well when she finished. Howard F. Jones
- Howard Jones
Louisville, KY
The person that worked on my garage door was very helpful and professional. I highly, recommend him to do work for me again.
- Ernestine Carpenter
Louisville, KY
great person great work. Happy with the job.
- James Martin
Louisville, KY
Have used several times-tried a cheaper co. Once- no comparison! Would recommend highly.
- Ed Meehan
Louisville, KY
I couldn’t be happier with the service I received from Precision Garage Doors. My door stopped working, leaving my new car outside. This was on Friday at 3:00. I called Precision and they were here at 12:30 Saturday. My door was fixed in short order.
- Amy Rock
Louisville, KY
On time, helpful. Solved and explained the issue. Thanks
- Kathy Ferrera
Louisville, KY
We have an old garage and was worried it will cost us much to have it repaired, the price was reasonable that we also requested for the installation of rhe motor we have purchased before & was happy for the work done. Jackie was great, stayed until the work is done and patient enough to answer all of our questions. I will highly recommend her for any future services regarding garage door.
- Thomas Marsteller
Product:
Louisville, KY
The tech was very good. I will recommend him and Precision Garage door anytime.
- Irving Watson
Product:
Louisville, KY
Dakota was great. Both knowledgeable, helpful and very efficient. Our garage doors are working better than ever and the updated equipment is awesome. Thanks so much!
- Anna Cowley
Shelbyville, KY
Used them before in Prospect! They are always great and today was excellent!
- Lance Pryor
Jeffersonville, IN
Jackie was fast, efficient, friendly and knowledgeable. Answered all of our questions.
- Amanda Braitling
Product:
Shepherdsville, KY
Great customer service! Dakota arrived shortly after we called. He was very courteous and knowledgeable. He had us up and running within 20 minutes. Thank you!!
- Matthew Rouch
Louisville, KY
The service rep, Kyle, was super efficient and did a great job. He was great and professional.
- Pam Costelle
Louisville, KY
I am a repeat customer of Precision Garage Door. They are everything you want in a company. I called at 2:00p and they were here at 3:00p. One of my springs was broken and, of course, my car was locked inside. The tech was knowledgeable and concerned with keeping down the costs to me. I really appreciated that. He got me a three year warranty and explained how I could save money with annual maintenence inspections. His name was Kyle and couldn't have been better.
- Frank G PaganoIII
Crestwood, KY
Had a spring that needed adjusting. Trey came out and fixed it promptly. Was very professional and courteous. Would use Precision again and would recommend them.
- Sandy Lynch
Louisville, KY
I chose Precision Garage Door based on reviews from previous customers and response time on contacting me. Josh called at 840 and arrived shortly thereafter. He explained what he was going to do starting with a safety inspection then continue with the planned inspection. He was very thorough and insured I understood his diagnosis and what he was going to do to repair the problem. Thank you
- Lou Medina
Crestwood, KY
We’ve had Precision Door service our garage doors in the past with great results and very professional service. They were the first to call when we needed two new garage door openers. Their technician Dakota went through all available options and we are very happy with the results. We will call on Precision again.
- Samuel Kern
Charlestown, IN
My technician was great. She was very knowledgeable and thorough. The call center was not great. I was scheduled the first two times with a technician that no longer works for the company and therefore no one showed up.
- Wendy Buschmann
Fairdale, KY
I have used Precision years ago and was pleased with the service then, so I chose them again. Kyle, the technician communicated very well about when he would be arriving. He was a joy to work with. I ended up having to get a whole new garage door opener (my 25 yo Craftsman would not sync with the newer technology) I am pleased with how quiet it is and hope it will be a good selling point with my upcoming home sale. Thank you, Kyle! Excellent work!
- Denise Fletcher
Service was fast and accurate. Technician was very knowledgeable and explained everything! I definitely recommend!!! And I love the commercial Lol!
- Ticha Hollingsworth