Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2837 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
En was great with explaining exactly what was wrong, and how he would go about fixing the issue. Even told us how to prevent future issues in the future. Will use Precision for any garage door repairs
- Cody F
Product:
Crestwood, KY
John was extremely nice and helpful. We talked about about what he thought should be done and he completed the repair very quickly. The door works perfect. Very happy!! Phil Hornbeck
- Phil Hornbeck
Georgetown, IN
We had Josh Wright as our technician who came out today to work on our garage door. I called at 1:30PM and he was on site by 2:30ish. I had a working garage door by 4:30PM. We ended up getting our garage door converted over to a better dual spring system vs the original cheap system that was installed originally. Josh was super nice and very helpful. What I even appreciated even more is we made him aware our family is a high risk family for COVID-19. Josh wore gloves and made to sure to observe social distancing protocols. I would highly recommend Precision Door to anyone with any garage door needs. Thanks again for the great service!
- Robert Kern
Product:
Louisville, KY
Second time we used Precision. They provide a quick professional response to us. Over service tech was attentive to our problem, corrected it and checked all aspects of the door and opening system. Great service.
- William Walsh
Fairdale, KY
Technician called to let me know he was on the way & arrived promptly. He was very knowledgeable and tried to help me but was unable to because my door parts were from the late 60’s, early 70’s.
- Mark Barnes
Jeffersonville, IN
I found Precision while searching for garage door service companies on google. After talking to service tech David, I decided to purchase a new door rather than just replace trim and weather strip. David was very patient and informative. The reason for 4 stars and not 5 was only due to the high price of the door. The process of receiving and installation of the door has not occurred yet so this review is only for the initial contact and discussion of the new door
- Pat Brinkley
Product:
Elizabeth, IN
Fast service, your technician was working on the problem about two hours after the call. David is knowledgeable, explained his work and courteous. He is definitely an asset to your organization. Thanks.
- Garland Daniel
Product:
Louisville, KY
excellent service from initial phone call to meeting John who took care of the problem quickly and professionly, service could not have been better especially considering the times were in right now.Thanks a lot PRECISION will be my go to and I will spread the word!
- Scott Crum
Shelbyville, KY
Picked your company based on recommendation from the neighborhood community FB site. Very polite and honest about condition of garage door and wear of the springs. When it’s time to invest in new springs and door, I will call Precision????
- Lisa Koenig
Louisville, KY
Quick response & great customer service.
- Chris Trayner
Louisville, KY
Response was very quick, Tech did quick and great install and was very polite and professional
- Neal Mueller
Product:
Louisville, KY
Great job under time constraints and Precision was able to come out and get the job done ahead of schedule.
- Matt Duncan
Mount Washington, KY
Had my garage door springs repaired this morning by David. He was great and very knowledgeable. He had the spring replaced in about an hour from the time he showed up. I would highly recommend Precision and David to a friend!
- Charles Martin
Product:
Louisville, KY
Precision Door just completed a repair in a very timely & professional manner. Tech was friendly, polite & knowledgeable Have used in past and am always happy with the service.
- Ken Farris
Product:
Louisville, KY
John was a 5-star installer. The new garage door opener is great, but I am not at all happy with the price of $699. If this had not been COVID-19 times, I would not have gone forward with the purchase / install, but I was in a bind. I have installed numerous openers myself over the years and I know that this one is about a $200 investment at Lowe's or Home Depot. A fair installed price would have been $500 instead of $700.
- Rick Vowels
Mr. Vowels, I'm sorry you were upset with our pricing. Thanks for taking my call and allowing me to explain that we do offer a lower quality unit that will likely just put you in the same predicament you have been in several times in the past. Replacing every 10 years or so for roughly $500. The unit we installed for $699 is far superior and comes with a warranty on the motor and the drive belt that only expires when you sell your house. In other words, this is the last opener you need to buy for this house. Thanks for listening and thanks again for your business.
Service Provided:
Product:
Technician: John H
Shepherdsville, KY
Came out and gave a great estimate. Less than anticipated great service. Jeremy was fantastic and did the complete install in a short amount of time.
- Marvin Seals
Product:
Louisville, KY
Great job
- Mike Dingeldein
Louisville, KY
Had a torsion spring break. Called for an appointment at 10:30 pm. Arrived 8:30 am next morning. Technician Kyle, Very Professional !! A+ A+ A+ !! But,,,, the prices ??? 2 springs $440, 12 rollers $192, 3 bearings w/o brkt $240, 14 ft of cable $110 & bottom seal $98 !!!
- Marty Gipe
Mr. Gipe, Thank you for taking my call and allowing me to explain our pricing philosophy to build labor pricing into our parts, and the fact that you received much higher cycle material than industry standard. i'm also glad you were pleased with Kyle and his service.
Product:
Bagdad, KY
Great doors & excellent service. Salesperson to technician everyone was very nice. Would recommend to others.
- Danny Newton
Product:
Louisville, KY
I saw one of their vans and called- am I glad I did! They saved me $30 over the quote that I had from the company I had been using. John was able to fix the problem efficiently and professionally. I have found a new garage door repair company if repairs are needed in the future!
- Amy Kelly
Scottsville, IN
John was timely, thorough, and efficient in providing us with estimates and options for fixing our damaged garage door and helped make the entire process run smoothly.
- Matt B.
Louisville, KY
You guys have been fantastic. Our experience was made seamless, easy, and very well-understood. Great staff and service. Will use again if necessary and recommend to friends/family.
- Lena Muldoon
Product:
La Grange, KY
Sent a technician out the day I called. Very friendly and professional and knowledgeable. Completed work in a timely fashion. Very impressed with the quality of service
- Sandy Moore
Mount Washington, KY
Trying to think of reason not to give a 5 star rating. I thought the cost was high. That said I have no experience in garage door repair. The phone rep and technician were very good. The tech clearly knew what he was doing and the door not only works but seems to have a smoother operation.
- Mark Lambert
Product:
Sellersburg, IN
David Crowe did a Fantastic job! He was very thorough - went above & beyond! It’s Nice to have the job done right the First Time! I’ll definitely use your company in the future Also, Theresa, who scheduled my appointment was very professional & a good first impression of your company!
- Jane H
Louisville, KY
David was awesome. Thanks for getting us back in business quickly. Everything was as advertised, but David exceeded expectations with his polite demeanor and skilled workmanship. Will definitely call again if the need arises.
- Kris and Cryatal Cockerel
Louisville, KY
John did a great job, honest and efficient! Definitely recommend Precision for garage door repairs!
- Richard Brent
Louisville, KY
Knowledgeable technician David, great timing for our emergent broken spring situation today. Fast and efficient service and informative website as well.
- Kenneth Calhoun
Product:
Bardstown, KY
It took a bit to get installed ( it was a custom order ) yet I would not of wanted any other installer. I could not be happier with our garage door. One satisfied customer.
- Becky Blevens
Product:
I give 5 stars only because of the service Dave Crowe provided me with. He was polite, kept his distance from me, and solved the problem I was having. Though I do have one complaint - since I am not the most knowledgeable about garage door/services I didn’t know what was going on with mine. It was a simple solution and I do think $65 for something that took 15 seconds to fix was a little ridiculous. I was recommended to you all, and I will be a lil hesitant to recommend and only to call you if for sure can’t figure out whats going on.
- Dakota Straub