Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 3236 reviews, averaging 4.87 Stars:
Mount Washington, KY
Product:
Mount Washington, KY
Jason W. was my repair technician. We discussed two problems: 1. I thought was a stretched chain, and 2. the garage door is really noisy. There really wasn't a problem with the chain and he didn't try to fix a problem that didn't exist. Instead he thoroughly checked my door and we decided if I had some different rollers, plastic instead of metal, they would run smoother and more quiet. He was right! Dwayne you should be thankful you have a responsible and honest repairman, like Jason W., who looks out for your customers and represents your company so well. Thank you!
- Dianne R
Louisville, KY
Precision was prompt and did a great job. David is professional and helpful. Will recommend them.
- Laura Ancona
Louisville, KY
Quick response and great service. Thank you
- Natoshia Goepfrich
Louisville, KY
Thank you for such a quick response and excellent service. The original installer was unable to service my garage door needs because of a 4 month back order issue, so I did an online system search and connected with Precision. My wait time was “next day” and service was “excellent”. I am so pleased that I am currently awaiting a return call from the service technician to schedule another service appointment for both garage doors. Thank you again for the excellent service that your company provides.
- Margaret Taylor
Louisville, KY
Excellent service
- Tina Clemons
Louisville, KY
They done work before
- Harold Minor
Simpsonville, KY
Tech that came to home was very helpful at looking at options for new doors. I had several companies come out for estimates and really appreciated the time spent explaining
- Wade Davis
Product:
Louisville, KY
The serviceman and his repair work were fine. The cost, however, seemed outrageous. I was ok with the 65.00 service call and 65.00 1 hr labor charge but not pleased with additional 88.00 maintenance fee and unhappy with paying 250.00 for a 70.00 spring. Total bill was 468 which I feel is about 200.00 overpriced.
- Tony Prichard
Mr. Prichard Thank you for taking the time to share your experience. We take pride in our ability to offer service early on Sundays. We also try to offer a great experience to customers with certified technicians, in addition to being drug screened and background checked. Our parts and warranties are also among the best in the industry. We truly appreciate and value your feedback and would be happy to further discuss in person or over the phone. It seems we missed our mark here and would love to take this as a learning experience.
Prospect, KY
After a through review of Overhead Garage Door Service Companies in November 2019 we selected Precision and were completely pleased with the installation of a new door. This week we experienced a problem with the Chain Drive Operator and called Precision and scheduled an appointment. Representative Thomas J arrived at our home exactly on time, made a an in inspection of the situation, professionally explained the problem. I am appreciative of his explanation and purchased a new Chain Drive Operator. Furthermore, will highly recommend when occasion arrives.
- Bill Rawlings
Product:
Jeffersonville, IN
David was very professional and polite. Explained all my options. He is a great asset to your company. Very excited about my new garage doors! Five star rating!
- Wanda Cook
Product:
Simpsonville, KY
Called on a Sunday morning and the tech, skip came out that day. He let me know when he was 30 minutes away and arrived on time. After a very thorough inspection of my door and opener, he let me know exactly what was needed, the cost and even suggested a few options that I could consider while he was on site. Very professional and he was done in less than an hour. I am a home builder and would definitely call them again for my door service needs.
- George Skeeters
Product:
Hentryville, IN
Lowes in Clarksville In. Highly recommended you and I am so very pleased with the work that Jason , your tech did. Excellent job. He is the best. I'm so impressed. I will tell everyone about you all. You all gave me next day service. I loved that to. It's all worth the price. Thank you so much.
- Elizabeth Jenkins
Louisville, KY
Fast courteous service. David was extremely nice and knowledgeable. Had needed parts on his truck. That is a rarity. Thanks to All at Percision for a job well done!
- John Shane
Product:
Crestwood, KY
Repair of original door several years ago. Very good.
- Guy Richardson
Shepherdsville, KY
Garage door spring broke when I came home at night and I called Precision Garage Door Service the next morning. The Technician called and arrived at 9:30. He was professional in every way. He finished replacing the spring which allowed me to make a late morning appointment. I would recommend them highly.
- John Bender
Louisville, KY
Jason came out to help me with my garage door and it was the 2nd time he had been to my house. Jason is a very good young man and i trust him as he does very fine work. Precision is a company that i trust and would give them a 5 stars rating. John S.
- John Shoptaw
Louisville, KY
Polite, detailed, and very good service. I’d recommend them.
- Steve Underwood
Louisville, KY
The tech was really knowledgeable about fixing the door. He explained the whole process and had my problem fixed in a matter of minutes. He did an awesome job that another contractor told me that it couldn't be fixed.
- Jamel Johnson
Louisville, KY
David was incredibly quick, thorough, and down to earth. Was very happy to answer questions and gave sound advice. Will definitely recommend to friends, and family.
- Michael Vandyke
Product:
Louisville, KY
Precision Garage Door fixed a broken spring on our garage door on a holiday in a time crunch. It was easy to schedule, and our technician (Dewayne) was great. He was easy going, efficient, and helpful. In the past, the garage door was serviced by another company, but we'll definitely use Precision again.
- Kelsey Haines
Product:
La Grange, KY
Had an issue with one of my garage doors,I called percision and was able to get an appt that day . The technician that came out was John H. He was able to diagnose the problem immediately. It was not an easy fix ,but John got it done and fixed the door . He was very courteous and explained everything in detail.
- Elsa T
Louisville, KY
tech. did a great job!
- Ken Morin
Louisville, KY
I needed my door repaired and chose precision mostly because of their great feedback and 5 star ratings. The tech that worked on my door was Thomas, (a great name, just like mine)! Thomas is a rare commodity in today's world... a real gentleman and knows how to treat customers. Thomas started repairing my door and the wife and I thought we could settle in and watch a movie since it was a lot of work needing to be done. After less than a hour Thomas knocked on the door and said all done,WOW!! Fantastic workmanship I am a happy camper Thomas is the best and I will use this outfit again!
- Thomas Masden
Product:
Louisville, KY
My technician name was Thomas. And he told my husband and I about our garage door and how it needed to be repaired. Let me know everything he was doing. I was very pleased to have such a great person to take time to explain. Thanks
- Tera C.
Product:
Scottsville, IN
First of all, excellent customer service. I called in the morning and bam, she had me set up for an afternoon appt. John showed up within the time indicated and got to work. He did a great job and very quickly, too. Was very knowledgeable and helpful. I appreciate the great service! Thank you so much!
- Norma Ettling
Sellersburg, IN
I want to thank you and your technician very much. David was very helpful and very happy to not have to pay for the circuit board, since we are elderly and on fixed Income and by not having the Equipment very many years. David also suggested a surge protector and since he didn't have one on his truck, I went to hardware store after he left and purchased one. David is a very nice Employee for you TY
- Freddie Lovins
Eminence, KY
Great service. Everyone that we talked to was very helpful. The serviceman installed battery backup after we had power failure.
- Darrell Wilson
Louisville, KY
Jason came out on Friday found out the problem and order a new door rail. He came back Saturday right on time. Did a great job and went over everthing that he did...
- Warren Rhodes
Lanesville, IN
Clear explanation of all services with an estimate before any work was begun. Quick and efficient!
- William Corley
My garage door opener had died and I knew I'd be looking at a replacement. The new opener is much more sophisticated but very user friendly. I like all of the extra features. The installation was quick and the technician was very knowledgeable. I was pleased with the service. Precision will definitely be my go to company for garage door issues in the future.
- Lynn Wockenfuss