Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2933 reviews, averaging 4.88 Stars:
Mount Washington, KY
Product:
Louisville, KY
Another job well done by John. John listen to me. I had a hard time speaking since I had a minor Stroke. He understood everything I was saying, if he didn't he politely ask me to repeat it. I've had precision out 3 times. The first time was to put the new door up, second time was 9 years later was to replaced a broken spring, and today was a automatic height adjuster that works with a backup battery. Precision is a great Company that I would recommend strongly.
- Gary Hobbs
Louisville, KY
Jeremy was great. Had all the information quickly and got the quote together within a few minutes. However, when I called to place a deposit, the corporate office couldn't help me. First time I have ever had a company refuse to take my money.... Said someone would have to call me back. I own a business and would NEVER let this happen.
- Dustin Goodman
Louisville, KY
Travis was wonderful! He arrived before the quoted time and was very knowledgeable.
- Debbie Coleman
Product:
Taylorsville, KY
I found Precision through an Internet search looking for a company with good reviews for garage repair. I usually shop around and compare but five stars convinced me that this is who I needed to call. Dave and Zach were extremely courteous and professional from the phone call they made before arrival until they pulled out of the driveway. Our door was inoperable and off-balance and it works great. The workers offered helpful hints and advice as well, as they took the time to answer several questions that I had. While I hope to have no further need, I would call this company first without question.
- Lori Yeoman
Crestwood, KY
My tech, Kyle, was polite and personable. He explained and answered my questions as he repaired my garage door. It is working smoothly. I highly recommend him—he is a good rep for Precision.
- Sue Tharp
Mount Washington, KY
John was courteous and knowledgeable about garage doors. He gave me advice on how to keep my door working well. The cost was exactly what the customer service rep had told me, so there was no nasty surprise. I will call Precision again for any garage door problem I have in the future.
- David Scholten
Louisville, KY
This was my first experience using Precision and I highly recommend them to anyone needing repairs or new work. Travis was very knowledgeable and through. He replaced my springs, cables and rollers along with a detailed inspection of all the other working components. Very happy customer...Thank you Travis, Excellent Work!!
- Steve Stewart
Product:
Prospect, KY
Precision was an excellent company from the sale of our new garage doors to installation. They listened to our needs and did not try to up sell us like other quotes we received from local companies. Everyone was professional and the pricing was very good. I would highly recommend them.
- George Hersch
Product:
New Albany, IN
Was not happy with the repair to my door. The spring was not loaded properly to balance the door saying I nee a new spring and repairs totaling 892.00. That is unacceptable.
- Roger Borkstrom
Louisville, KY
David Riedinger was our technician and Zach(Trainee) arrived at the designated time both were professional and courteous. David diagnosed the issue and made the adjustments David was very knowledgeable.
- Cartie Arvin
Louisville, KY
Our technician Travis was very kind and helpful in fixing our garage door. He was also very mindful and respectful of all COVID-19 recommendations and guidelines. Something we really appreciated.
- Jason Smith
Sellersburg, IN
I highly recommend Precision for your garage door needs. Travis was an exemplary employee and I really appreciated his professionalism. He installed new springs and replaced the weather stripping for my garage door in less than an hour. Service was too-notch!
- Dale Hatfield
Product:
Louisville, KY
Our door wouldn’t go down - it was sensors out of line The guys were professional friendly and courteous Rating of 5 stars
- Mike Fergurson
Floyds Knobs, IN
Recommend by a friend. I called at 10:30 this morning and they were here at 2pm! They were great. Will buy my new garage door from Orecision! They were terrific!!
- Lynn Shanks
Louisville, KY
Very professional service from David. He came in and quickly assessed the issue and performed a quick inspection of the garage door. He was very knowledgable and was training a new helper on his first day. Both gentlemen worked on the issue and had everything working well on the garage door within an hour. Very satisfied with the service and the knowledge of these two individuals. I definitely will call again if the garage door requires any further maintenance. Thank you for the great service.
- Bob Akridge
Product:
Louisville, KY
This is the second time we have used you to fix a garage door problem, and once again we are very satisfied with the technician and your response. We called Saturday morning of a HOLIDAY weekend and was scheduled for later that day (no extra charge). Technician John called ahead to let us know when he was on his way. What should have been a quick normal replacement of a broken cable was complicated by the age of my garage door and it’s very rusted out bolts. John stayed determined to get the job done, and done right, no matter the time. Before he left, he even took the time to provide estimates for both new doors and for the replacement of the existing hardware parts. Thank you John!
- Jan R
Shelbyville, KY
My garage door broke on a Saturday morning. Precision was there by Saturday afternoon to fix it. My service tech (En) was very professional, polite, and respectful. He inspected the door and the opener, provided me with a list of the issues and the repair cost. He worked very efficiently and had the door fixed in no time. I would definitely call Precision again if need be and recommend them to family, friends, and neighbors.
- Sandy Birge
Louisville, KY
I have used your services before for a new high rise opener/keypad and for broken springs. I was very impressed by the professionalism of both your company and your technicians. All three experiences have been seamless.
- John and regina Brenner
Product:
Louisville, KY
Josh is a truly a professional technician, he knows exactly what he is doing. Why? Simple, I observed him perform a functional safety check on every component part of the garage door system before and after he repaired it. Thank you Precision Garage Door Service!
- Dan and Cynthia McGuire
Product:
Shelbyville, KY
David was my tech .Did a great job , called to see if he could come early. Explained everything . very satisfied. Will call again if needed
- Bobby Shaver
Goshen, KY
I'm sure you hear this frequently, but here it goes again...You guys are the Best!!! I have been a customer of Precision for many years. When we moved to another location, and had garage door problems, I didn't hesitate to call Precision. Very trustworthy and dependable.
- John Boyd
Louisville, KY
Josh was very knowledgeable, friendly and helpful! Thank you!
- Crystal Korff
Louisville, KY
I found your company online.... when I couldn’t get in touch with my previous overhead door company. Google showed almost 5 stars and i called. Holly answered the phone and was so very professional... got my appointment set up with a follow up email to confirm the appointment. It was so great seeing the names and pictures of the service techs on your staff. Travis arrived on time... was very knowledgeable. Suggested a repair I hadn’t thought of! He was fantastic and thorough! I am so glad i found your company! No complaints! Thanks you!
- Tina Clemons
Product:
Louisville, KY
I was impressed with the entire experience. From the phone call to schedule (friendly and helpful person) to the actual repair that fixed the problem. The repair man, John, came the same day I called. He was friendly, personable, and kind. He informed me about the issue to where I really understood it, provided options, and let me choose what worked best. I would recommend Precision.
- Terri Kendall
Mount Washington, KY
I was very impressed with Precision from the moment I called to make an appt. The technician called the next morning to confirm appt and arrived shortly afterward. Kyle was very professional and knowledgeable about my issues. He discussed options with me and repaired the door in an appropriate time. I would definitely recommend Precision to anyone wanting a professional job done with personal care.
- Bren Case
Louisville, KY
Saturday morning my wife went out to her car to go to work only to find that one of the springs on the garage door was broken, I was able to call Precision Door and within 2 hrs they had someone there to fix it. David Riedinger was great, he was courteous, he explained every thing that he was going to do, and also went above and beyond just replacing the springs. when he got here he also noticed that the Garage opener track was bent even thought he didn't have to fix it he took the time to straighten and fix it so it now works perfect, he also took the time to oil all the hinges and rollers, again he went above and beyond just fixing the springs. I will definitely use Precision Garage Door again and I will be telling my family and friends to call you if they have garage door needs.
- Bruce Scott
Louisville, KY
Travis N did a great job. I have always got my garage door service’s done by Precision because I believe they fix the problem within hours. Thanks.
- Alphius Rajinish
Product:
Louisville, KY
The lady that answered the phone was very nice. I was amazed to hear that I could get same day service. The tech was very nice and knowledgeable. He checked the door, told me what was was wrong and gave me the price to fix it. I agreed and within a little bit the door was working great.
- Joanne Lyles
Louisville, KY
Precision has done good work for me in the past but disappointed on a recent door purchase/installation. After 3 call backs because the door was approximately 2 inches uneven, they told me it must be the house. I called Raynor and they had it within 1/2 inch after a small adjustment to the drum.
- Adam Jackson
Product:
Our installer was very good. I think his name was Kevin. However, I am a little disappointed they did not let us know the windows we ordered were back ordered.
- Rebecca Turner