Garage Door Repair Reviews in Louisville (Page 39)

In early 2020 Precision installed a new garage door motor, keypad, and replaced both springs on our garage door and I paid $699. For our second garage door they came out on 5/12 and only replaced our garage door motor. No replacing of springs, no installation of outdoor keypad (we didn't need it) and did not have a light bulb for the unit and we paid $809. Basically we paid $110 more, didn't get fresh new springs, and had to provide our own light bulb. Paid more, got less. Not happy.

- Darin Mccall

Your fortunate to have such a courteous and conscientious employee. Work was performed flawlessly and quickly. The young man was extremely polite and professional. I used your company for a similar repair on a different spring mechanism about 6 years ago and was equally impressed. I definitely will use your company for all of my future needs.

- Norm Mayer

Excellent work! The technician was very thorough when installing the new opener as well as servicing our existing door. And I really appreciate the quick availability of work on the same day I called. Thanks!

- Natalie Goss

The entire process was quick. An actual person answered the phone; received appt. for the same day. Technician, Rick was courteous and thorough.

- Jill Riede

Neighbor referral

- Ed Pait

Thomas was assigned to my service ticket. He called ahead and let me know he was on his way. Thomas was polite, knowledgeable and professional. We discussed my options and he provided me with the requested estimates. Definitely 5 star customer service from Thomas.

- Paul V

Shawn was everything you would want in a individual that works for you. On time, respectful, knowledgeable, confident, focused. Started job with a thorough inspection and listed items needing attention, suggested solutions to fix the numerous problems and once a course of action was determined, successfully completed all tasks.

- Stephen Dufour

Absolutely love Precision! Very professional and courteous and fixed my door quickly! Highly recommend!

- Katy Wood

The tech was very professional and knowledgeable. He was very informative during the process and completed the job quickly.

- Ron Mahaffey

This is the 2nd time I’ve needed Precision for immediate response. They didn’t let me down. The spring broke & the door wouldn’t lift. Appointment time was 2-6 & the gentleman showed up at 1…after calling to let me know he was on the way. My options were new springs or a rebuild with new springs, cable & rollers. I chose the rebuild & am very satisfied. It was a bit more but all parts are guaranteed for 5 years. Work was done quickly & I am very satisfied.

- Maggie Bunevitch

Thomas was very accommodating and knowledgeable

- Bill Taylor

I appreciated the prompt service. The technician, Thomas, was very precise and helpful explaining what services were available. He was friendly, but professional. He repaired the problem in an efficient amount of time. I definitely would recommend your service.

- Carole Scharfenberger

I called on Saturday and Shawn called Sun morning and was here on time I could not believe they work on Sunday but I was happy to get my door fixed quickly. I had 2 broken springs. Shawn gave estimate and explained warranty. He is the most polite and efficient technician i have ever had. He fixed quickly and showed me where and how for me to grease necessary parts I think I could not find a better technician.

- Carolyn Reker

Service tech Cam was polite and repair was done promptly.

- Keal Curran

Garage door repair----- thanks for repair door it works it works good

- Glinnie Moss

Same day service

- Mike Lally

I was able to make the appointment for service on my garage door the same day. The serviceman arrived on time, was very professional and courteous. I definitely consider Precision Door my "go to" for all garage door repairs!

- Karen Mitzlaff

5 stars Really appreciated company adding us to the days schedule. Technician was most knowledgeable, efficient, and personable!

- Mary Diebold

Technician was excellent. Explained everything and did a great job fixing our problem

- Dan Greenwell

Service with a smile is what this company is great at doing. Friendly service technicians.

- Eric Kelso

Prompt, fast service

- Zanetta Johnson

Shawn was great and very polite. You could tell he knows what he's doing. Great Service!!!

- Willie Wellinghurst

Jason completed the garage door with Five (5) *****. Jason was very helpful and such a "nice young". Hope Jason stays with your firm for many years. Thank You Again Ben Zimmerman Shelbyville, KY

- Ben Zimmerman

Thomas was knowledgeable and efficient on the repair and maintenance.

- Keith Talbott

I was told over the phone that the price of the springs include the labor to install. When the person arrived to install them he said that was not true and charged me an extra $65 of labor in addition to the service call fee

- Jim Aldred

I was entirely pleased with Chris and this company! I have a car lift in my garage and they worked around it. The price quote was fair and it matched the final bill. They were prompt and highly efficient. I will pass along my great experience!

- Bob Young

Your employee, Shawn, was on time and very professional. For days my garage door was opening on its own. I had to get up in the middle of the night and close it. I had no idea as to what was going on and knew it was time to call Precision. The problem was my remote. Shawn fixed it and I was able to get a good night's sleep last night. Thank you for resolving the problem. If I have future problems, please send Shawn. CJ Fletcher.

- Caroline Fletcher-Thomas

Excellent; every time. I've experienced politeness and general concern over the phone, along with the same treatment with the technicians. I had some major repairs a year and a half ago; excellent repairs in that the new equipment exceeds or meets the previous performance. I have complete security in Precision to fairly service my Garage repair needs. Thanks!

- Larry Farr

Dakota was very professionl, knowledgeable, and took time to explain and inform me of the problem. He didn't leave until all my issues were addressed. I appreciate his patience and expertises.

- Richard Walters

Very personable, prompt, helpful service. Will contact them again for my garage door repairs.

- Ida Ebbs