Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1776 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
I had used Precision Door once before am the did great work. They did not disappoint on the second door.
- Charlie Harrell
Louisville, KY
Jacked up the garage door and was worried about theft. Called these guys at 10a and it was all fixed by 4p. Courteous and effective. Thanks guys.
- Ian Mutchnick
Louisville, KY
My experience with Precision Garage Door has been exceptional. My two car wide garage door stopped opening fully with remote. Opening only about 12 inches. Your technician, Kyle, listened to my concerns and was able to diagnose the problem right away. It was due to broken spring. He gave me the choice of replacing just the one broken spring or both. I chose both to be replaced. Even after the new springs were replaced, the door was still binding a little bit with top panel. This binding top panel was one of the things I mentioned to Kyle earlier so he came up with the solution of adding a reinforcement strut at the bottom of the top panel by the hinges and that did the trick. Now it works better than it has for the past 9 years. Thanks a bunch
- Kay Ohta
Louisville, KY
Tension spring finally broke after 10 years. Within 24 hours Precision came out and replaced it and some bearings. Kyle was awesome. Super friendly guy and got our garage door working like new.
- Jeff G
Louisville, KY
Kyle was awesome. Called before he came, came on time, nice, respectful, even kind to our dog! Needed keypad programmed into older opener, and programmed an app, with opener abilities, which I forgot to remind him about till he was done. He checked our springs, etc. Did a safety check. Excellent customer service. I told him I would rate him 6 stars, but can only rate 5! He is great! Thx! No opener installed, but this review made me select a service.
- Kim Page
Louisville, KY
Had a spring break on Sunday 11/10/24. Called Monday 11/11/24 at 8:30 AM, they were here and gone by 10:45AM. That is what I call service. Kudos to Jason Wallace the Service Tech, he was very professional and explained everything. Would give more than 5 Stars if I could.
- Steve Blackburn
Louisville, KY
Cam rules.
- Sean A Garrison
Louisville, KY
Kyle Frederick offered responsive quality service for my garage door. Highly recommended.
- Erin Phillips
Louisville, KY
Yes I would recommend this business for all your overhead doors or your garage doors to be replaced or need of service. The tech Jason was very helpful with all my questions and a men that knows his stuff. I've even learned a trick or two.
- Mark Lucas
Service Provided:
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Technician: Jason W
Louisville, KY
Our technician Jason was excellent. Very kind and professional. I am satisfied with his work. I would absolutely recommend this company to anyone needing their garage repaired.
- Matthew Byron
Louisville, KY
They came out same day, very polite, explained everything, honest, and did work in a reasonable amount of time. I would recommend to others.
- Anthony Cummins
Louisville, KY
Kyle was very polite and efficient. He quickly solved problems with my garage door. I very much appreciate the quick service.
- Julie Stevenson
Louisville, KY
My appt.was less than 24hrs.after calling. Dakota was my technician & arrived around 5pm. He was wonderful & professional & showed me why my 18yr Garage Door Opener system had failed finally so we agreed to overhaul system & I recvd.all new parts, springs, & motor I was shocked he did it all & replaced whole unit that very evening. He said I like to get it done in full same day & he did..I was impressed & it is great how it is so quiet & easy to & down. I will use & recommend Dakota w/Precision anytime. He saved me some money ad well.Thanks.. Good Honest guy
- Katheryn Terry
Louisville, KY
Kyle F came to repair my garage door today and did a fantastic job. He was highly professional and very personable. He quickly assessed the issue and made the repair when I felt it would be a costly replacement job. I'll be sure to always recommend Kyle and Precision for any garage door issues I have in the future.
- Clay Greene
Louisville, KY
Website was PERFECT IMMEDIATE phone response. Operator was articulate and precise. Rick May called and arranged to show up EARLY to the appointment which was VERY MUCH APPRECIATED, particularly when you can't get your car out of your garage. Rick was a PRO in every respect. These are the guys to call!
- Leeds Levy
Louisville, KY
Well they came out with wrong size door. After waiting a week and half so now got to wait for the Wright size. But your technicians were very nice and plight. No fault of there's at all I was not upset just little disappointed
- Danny Schultz
Louisville, KY
They fixed everything and order a new door as well. We really need it. The door tech Eric Mitchell was on time did the job and received a phone from another employee and apologize for that but helped the other person and went right back to work on installing the opener. So I'm glad to see that he help another at your company. That's great leadership.
- Shari Zeitz
Louisville, KY
Kyle was top shelf. Super personality and excellent work ethic. I can’t say enough good things about his professionalism.
- Eric Foster
Louisville, KY
This is the second time we have used their services with great results. This time I had tapped the garage door with the bumper of my car, dented it in right where the break seam is during operation. Derek came right on time and easily pushed it out, lined it up and the door is working great. He was quick, personable and gave me tips on how to care for the rubber seal around the door. I have a 20+ year old garage door so would not have been able to replace a panel. Setting up the appointment was very easy and the people are pleasant on the phone. Thanks Derek!
- Deborah Jordan
Louisville, KY
Called for general garage door maintenance. Technician, Kyle, and trainee, Taylor, were courteous, professional and helpful. Didn't try to oversell me like previous service provider did. BBB rating and number of positive reviews gave me more confidence in my decision to use a different service provider. Kyle and Taylor exceeded my expectations.
- Don B.
Louisville, KY
Precision Garage has done multiple services for my property. Both service techs were extremely courteous, informative, professional and expediant. I've not had any issues with the work done. These are my garage guys!
- George Blair
Louisville, KY
Kyle Fredrick was 5 stars got here on time very courteous and problem was covered under warranty fixed problem and was gone .
- Charles Coomer
Louisville, KY
Tech was on time and fixed our broken springs fast!
- William Bolin
Louisville, KY
Everything was great. Pretty expensive, but the tech was great. On time and very professional.
- Mary Perry
Louisville, KY
I would like to thank Mr. Kyle Frederick for installing my garage door opener. He was patient and took the time to answer all of my questions. His professionalism exceeded my expectations. I will definitely recommend Precision Door to my friends and family in the future.
- Valarie B.
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Technician: Kyle F
Louisville, KY
Tim ( the technician) was professional, prompt, and polite. The work was done well and looks good!
- Michael Winn
Louisville, KY
Great experience. Arrived on time. Got our door repaired better than new. Service tech was a pleasure to work with. Will use again if needed.
- Bud Buschemyer
Louisville, KY
I chose your company based on your website. The installers of my door were not honest in dealing with me a couple years ago, so I was looking for that honesty. Your tech, Tim, was great! On time, got the job done quick and was straight with me. Thank you.
- Susan Vandyke
Louisville, KY
Tim, was very polite and efficient. My door was fixed in no time. It is now so quiet compared to how it used to be. This is the second time we have used your company. 5 stars both times. Larry Baker
- Larry Baker
Jason did a great job fixing my garage door.
- Charles Grissett