Garage Door Repair in Louisville, KY - Page 4

W S Walston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was easy to get a convenient time right away. The fix for my door ended up being an easy fix and there was no pressure to try and replace anything that wasn’t broken. Jacqueline was extremely helpful and friendly.

Todd McMonigle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called you because you put in a new door for us 9 years ago and we received good service. You responded this time quickly but you upsold us on items we didn’t need and/or way overcharged us on them. For all the work you did a comparable company would have maybe charged us $750 but you charged us $1487. Your technician said other companies would be comparable to the $1487, however, when I called another company this morning they would have likely just installed the springs and bearings and charged us less than $600. We felt trapped into using you and not getting other quotes yesterday because your tech was already here and you charge us for $90 for just showing up. The total parts that were used on this job probably cost PGDS less than $150, so basically we were charged over $1300 for a 2 hour labor and overhead job, which is not comparable to the market. On just the 12 rollers alone you charged us $360 installed and I could have bought the identical 12 rollers for $25 total and installed them myself in 30 minutes. Your cost on these I would suspect is less than $20 and it likely only took your technician 10-15 minutes to install. Bottom line is I let my family down by trusting your company to give us a fair market price. Please call me 502-415-2325 to try to make this right for us financially. Thank you.

Mary Radwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was explained clearly to me before work was done. Afterward , again when the job was finished . They serviced my garage door in 2014 so their repairs last.

Karen Hooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Immediately told me ALL the issues with my present system before addressing the problem they was called out for. I could tell then that they were going to try and sell me something I didn’t need. All I needed was my remote programmed. But they were willing to sell me a new system for $1300.00! Same issue with my dad when he called them because his door would not open. He found out after he purchase a new key pad that all he needed was batteries. Watch out! ! !

David Garr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was charged 235.70 to replace faulty sensors. $220 for a Liftmaster safety beam kit $15.70 fuel disposal and shop supplies Less than I/2 hour time spent on job. Liftmaster safety beam kits can be purchased for under $50 and I don't know what the $15.70 charge was for. A service charge of $89 was supposed to be free according to a coupon on Precision web site. This charge is excessive.

Patricia Thorpe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really appreciate the quick response after calling. The appointment was made the same day and Jason advised us on what our options were after he arrived. He was very cordial and professional. Had our new garage door opener installed in no time. Thank you for a job well done.

Neil Meredith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was very friendly and professional

Lynette Clark

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your commercials on television are completely accurate! We are very happy with the service we received today. My husband was sing your song!

Erin Foley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I've been a customer of Precision Garage Door Service for 13 years. My service was once again excellent. I received an appointment the day after I called. Dakota, my Technician, was efficient, courteous, and professional. I appreciated that he had all the supplies to do the job with him. He gave me guidance on maintenance I should be doing to keep the door operating properly. I trust this business and will always refer anyone who needs garage door solutions to Precision.

Victoria Lunsford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Responded quickly and very professional. The tech was knowledgeable and very helpful and courteous. I will definitely use Precision again for my garage door needs.

James Farris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Easy online booking to suit your schedule. Fast and efficient service up front pricing and professional installer. Would recommend for all your service needs.

Susan Ninneman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was on time and did a great job explaining the different aspects of two types of repair ! Very informative and professional.

Vicki Resnik

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You all installed the actual door when I had only 1 spring. Had such good service then kept the number on my door. The gentleman that did the work was very informative and thorough. Explained everything. Credit to your company. Thank you again.

Janice Fueller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Friday afternoon because my garage door broke. They sent Josh on Monday, he inspected it, assured us we didn't have to replace the door, dud done maintenance, replaced a few things and it works like new! Josh was friendly, professional and very helpful. I will use this company again.

Maggie Patten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to get a next-day appointment by booking online which I appreciate. Dakota arrived towards the beginning of my service window which I also appreciate since the window was 4 hours long. He not only repaired my garage door issues but also helped get my car back into the garage after getting it stuck in the snow/ice that has taken over my alley. I appreciate him going above and beyond to help!!

Rob Sketch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous and quick, expert service. They have my strongest endorsement!

Len Humpich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had to replace with 3 clamps on rail to keep wires in check because they were almost down to my car door. Should work ! When you all installed the door in early November 2024 they used an inferior product to hold the wires in place; a plastic white clip and a black one by the garage door that fell off. Should have known better after repeated use, it would not last. Solved the problem. Personnel were helpful, professional, and thanks for response in the day I called.

Karen Faulkner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found them online with great reviews and our garage door broke on Sunday, when most businesses are closed. I was so happy to find someone available and knowledgeable. Our technician was great and knowledgeable. And had us fixed in under an hour, working outside in the freezing cold. So happy with our service!

Kenny K

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Jacqueline was wonderful on her repair visit to fix my garage door. She helped install it July, 2025. As a teacher, I appreciated all her admirable skills: patience in answering my questions, diagnosing and fixing the issue, her friendliness and sense of humor. Next time I need a repair job, I will specifically request her.

Aneida Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always knowledgeable and professional.

Kelly Shaper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Each service call made was promptly attended to, very happy with the service and the quality of repair or work completed.

Amy Hilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would never recommend anyone use this company for garage door spring repair. They came to my house, quoted $900 to repair springs that a competitor ended up charging me HALF the price to fix. They told me I needed new bearings, which turned out not to be true. And charged me $89.99 to do NOTHING but take a shit in my toilet.

Jerry Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Trey Martin was the repair man. He is very knowledgeable and answered any and all of the questions I had. The repair job was completed in short order and corrected all issues. Jerry Scott

Robert McDermott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark Keown did a fantastic job for us. He was courteous, efficient and took time to explain everything.

Walter Johns

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional service person. Explained everything. Took time to help me with everything. I would definitely use your company again.

Melvin Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Installer was very professional, courteous and knowledgeable

Gary Hubert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast easy service. Kyle solved the issue and was a true professional.

Alfreda Hill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle gave exceptional customer service! Prompt & efficient with examining my door not opening & closing. He re-aligned the track & tested it. Works great!! He also gave me some incite on what to look for if it should happen again. This was my 1st service call since Jason installed the opener in 12/2017. Great service Precision!!! Thank you!!!

Simone Lee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door did a job well done on our issue, they came out when scheduled, showed up on time, fixed the problem, communicated with us. Jason was a great person, he did the job and communicated with us. I will definitely use Precision Garage again. Call on them if you need your garage serviced or fixed.

Ronnie Langford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were there quickly and very efficient. Thank you!