Garage Door Repair in Louisville, KY - Page 3

Robert Pool

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech that installed the opener was very polite.I am on disability and could not move my boat or lots of other things in his way,he moved everthing an used the boat deck to install most of the opener finished the rest on the floor.he did a great job an i would defenitly recommend your company to all my friends.

Jay Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent replacement of my garage door opener! After finding out it would require 3 or 4 days to acquire the parts to rebuild my 24 year old garage door opener, I decided to just replace the opener because of the age of the opener and the length of time it would require to obtain parts. The opener was replaced in minimal time!

Kaveh Zamanian - MARCOS BUENA VISTA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very friendly and professional.

Teresa Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fantastic - quick response - efficient - courteous - and very professional! Amazing service. I will not hesitate to call Precision and will let everyone I know who to call!!!!

Glen Hart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason arrived on time and got right to work with Gunner. They quickly assessed my situation and made good recommendations. I opted to replace the springs, top bar, rollers and cables. They completed the work in a timely manner. Very pleased with everything.

Karen Carrow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin was fantastic! Professional, polite and friendly. Got new opener and rollers and all replaced and working!

Deborah Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We have been doing business with this company for several years and had excellent service each time. Needed a new garage door so called them and Technician Hannah came out to give us an estimate. She was on time, professional and asked what we were looking for in a door. After measuring she presented what we were wanting and put all the information into the phone then sent it to us by email. It took all of approximately 45 minutes and received by email quickly. We also loved that my husband received a veteran discount. A nice bonus! Hannah was very personable and a joy to know, We are purchasing and can’t wait to have our door installed.

Angela Mayo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great customer service!

Victoria Shipman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Showed up on time. Was able to assess the problem and offer me options to either fix the existing garage door opener or replace it. He was knowledgeable about the problems and could discuss benefits of each option without going into a high pressure sales talk. I opted to replace mine. He replaced the garage door opener same visit and was done in under 2 hrs. I would definitely use this company again

David Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good timely service. Fourth time we have used Precision. Highly recommended this company.

John Sallee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Made the appointment online and Jason called me and said that he was on the neighborhood and could come over. Unfortunately I was on my way to Lexington so he came the next morning. We had a spring broke and the motor was smoking. Jason looked it over let me know what needed to be replaced and the price. He also looked at the other door and did some preventative maintenance on it. Finished in about 2 hours. Reprogrammed all the remotes including the car and we got a universal remote. Thanks again Jason.

Tara Bullock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was excellent. I received same day service and the technician and service rep were pleasant and efficient. Glad I originally purchased from you.

Brad Burge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick response, friendly, courteous, and professional service.

Freddie Moran

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was very knowledgeable about his work and help me understand that my old door wasn’t going to be repairable. So I’m ordering new door and opener.

Sharon Harr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was a really great guy!! Very knowledgeable and explained everything he did!!

Belma Kantardzic

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Firstly, to point out extremely nice and kind tech you sent, Mark Keown, absolutely cultured and civilized guy, who patiently and with full respect listened to what I had to say…explained problem to my satisfaction, fixed it quickly and efficiently! Kudos to this technician! Secondly, which also should be kind of Firstly too, I was very disappointed that this springs problem happened now, 2026, after this door were installed 2018. It’s very, very soon to expect this problem and not cheap fixture(parts). It is my opinion, that even it’s manufacturer’s problem, bed quality and so on, it should be definitely discussion between Precision company (bcs we are primarily your customers) and manufacturers. It’s unacceptable what happened to us. Regardless of statistics, nobody I know, have this short life parts! Would like to have some feedback from you guys…would like to hear what that manufacture have to say!! This is not couple of $ but really expensive “game”. Thank you.

Robert Templeton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service.

Carl Balderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional from first phone call to end of repair. Really nice young man who was the technician.

Harriet Blankenship

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were quick to respond when I use them prior. They were quick to set up an appointment. I knew my equipment was old. Needing the keypad reset and an extra garage door opener was not possible with units that were over 20 and possibly 25 years old. New ones were installed. I was satisfied with the technician. He explained what he was giving me and that I should register my equipment. When I went to register them, I was asked what model which I couldn’t find on any of the paperwork I was given. So I guessed one. Then they asked for a copy of my receipt. I had none. Instead, I sent a photograph of precisions letter acknowledging their service.

Nathan taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today my technician was Austin. We’ve used precision over the years for 2 new doors, a motor, and sensors. Always professional. They even work if you’re not home. Extremely responsive.

Becky Apgar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very efficient, clean and communicated what needed to be done

Debra Alberhasky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great tech. My door would not close. The tech came on sche. Took care of the problem. He even checked another issue with my door and told me what needed to done to keep my garage door running smoothly. Gave me the price and I will have it done nxt month.

Jim Meade

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were in a bind when our garage door was stuck half open and wouldn't open or close from there and was clearly off kilter. Our car was stuck inside. Trey Martin did a fantastic job getting our issues fixed, which included fixing a roller, cabling and some other items on the door. The door now closes better than it did before. Trey was very polite, friendly, patient and did what it took to get our garage door working again!. Because of how he handled the visit we will definitely go with Precision door the next time we need help or a replacement. Give Trey a raise!!! We will be recommending Precision to others!

W S Walston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was easy to get a convenient time right away. The fix for my door ended up being an easy fix and there was no pressure to try and replace anything that wasn’t broken. Jacqueline was extremely helpful and friendly.

Todd McMonigle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called you because you put in a new door for us 9 years ago and we received good service. You responded this time quickly but you upsold us on items we didn’t need and/or way overcharged us on them. For all the work you did a comparable company would have maybe charged us $750 but you charged us $1487. Your technician said other companies would be comparable to the $1487, however, when I called another company this morning they would have likely just installed the springs and bearings and charged us less than $600. We felt trapped into using you and not getting other quotes yesterday because your tech was already here and you charge us for $90 for just showing up. The total parts that were used on this job probably cost PGDS less than $150, so basically we were charged over $1300 for a 2 hour labor and overhead job, which is not comparable to the market. On just the 12 rollers alone you charged us $360 installed and I could have bought the identical 12 rollers for $25 total and installed them myself in 30 minutes. Your cost on these I would suspect is less than $20 and it likely only took your technician 10-15 minutes to install. Bottom line is I let my family down by trusting your company to give us a fair market price. Please call me 502-415-2325 to try to make this right for us financially. Thank you.

Mary Radwell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was explained clearly to me before work was done. Afterward , again when the job was finished . They serviced my garage door in 2014 so their repairs last.

Karen Hooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Immediately told me ALL the issues with my present system before addressing the problem they was called out for. I could tell then that they were going to try and sell me something I didn’t need. All I needed was my remote programmed. But they were willing to sell me a new system for $1300.00! Same issue with my dad when he called them because his door would not open. He found out after he purchase a new key pad that all he needed was batteries. Watch out! ! !

David Garr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was charged 235.70 to replace faulty sensors. $220 for a Liftmaster safety beam kit $15.70 fuel disposal and shop supplies Less than I/2 hour time spent on job. Liftmaster safety beam kits can be purchased for under $50 and I don't know what the $15.70 charge was for. A service charge of $89 was supposed to be free according to a coupon on Precision web site. This charge is excessive.

Patricia Thorpe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I really appreciate the quick response after calling. The appointment was made the same day and Jason advised us on what our options were after he arrived. He was very cordial and professional. Had our new garage door opener installed in no time. Thank you for a job well done.

Neil Meredith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech was very friendly and professional