Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1663 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
I made an appointment online and had to call and change the next day. All was easy and customer service was great! My window of time was between 2-4 and Kyle arrived right after 2pm. He was very friendly and quickly repaired the small damaged area on my garage door and was out of there in about 30 minutes. Would highly recommend Precision!
- Maggie Patten
Louisville, KY
Precision door had their technician Dakota install a garage door opener and new remotes last summer. I had some difficulty with the keypad in December, which Dakota addressed, remedy the situation and all was well. The keypad stopped working again, and Dakota returned and installed a new keypad again solving the problem. Dakota is a very professional, friendly and helpful young man and your service has been A-1.
- Joyce Teel
Louisville, KY
I was very happy with the turnaround time for my appointment. I called at 8:15 AM and tech was at my house at 9:45. Tech was friendly. Fixed the issue in less than an hour. My only complaint was cost. As I mentioned, tech took less than an hour to fix the problem, but the charge was over $400. I just feel that’s high for something that took less that an hour to fix and required no new parts. Other than this, I was pleased with the experience.
- Johnny Coleman
Louisville, KY
I needed a small repair done to my garage door. None of the panels were dented or broken. Your repairman worked less than 20 minutes and I was charged $524.00 RIDICULOUS!!!! I will never use this company again and will not recommend them to anyone I know.
- Denise Lombardo
Louisville, KY
Very courteous & professional!!
- Ryan Creech
Louisville, KY
Eric was courteous, timely, and thorough. He completed our repair quickly on the spot. The entire process was seamless from beginning to end.
- Adam Boone
Louisville, KY
Best garage door service and sales I've found! Always prompt, courteous and they do a great good for a reasonable price. I couldn't ask for more. I bought a garage door from them and have had repair done
- Judi Christopher
Louisville, KY
When my garage door opener started giving an error code. I knew exactly who I had to call! Kyle F. with Precision came out told me what was going on, gave me options and fixed the issue! He took the time to answer all my questions. While here he was very kind and professional. He did a great job!
- Sherry Workman
Louisville, KY
Dakota, the service tech was great. Very informative & Knew exactly how to fix my problem. I Recomend this Tech & F to anyone. 1st Class operation Ted Heitzman -Louisville, KY
- Ted Heitzman
Louisville, KY
Super Quick response time and the tech was really nice and explained things well.
- Mike H.
Louisville, KY
Excellent is the one word summary of my experience. Finally, a company that lives up to their advertising. Called them at 7:45am today. Technician (Tim May) arrived about an hour and a half later. He was very, very personable and professional. He explained what I needed and the cost of the repairs for me to approve. He completed the repairs in about an hour and I was back in business. What fantastic service and it came with a two year warranty! Simply put, it was an excellent experience from top to bottom. I strongly recommend them for garage door work.
- Bert Kremer
Louisville, KY
It was a Saturday and my car was " trapped " in the garage, the door spring broke... couldn't even lift it manually. My neighbor told me to call Precision..long story short.. technician Kyle was here in a short wait, assessed the options clearly with no pressure and successfully repaired the door. My repair came with a 5 yr warranty, labor included. The response time from call to fix was such a surprise and relief.
- Cathy Gibson
Louisville, KY
Brent arrived as scheduled. He is a very friendly person who was able to correct our door problems very quickly.
- William Nusky
Louisville, KY
Thank you Precision Garage Door and tech Dakota for prompt, professional service!
- Curtis S
Louisville, KY
Thank you so much Tim the technician was right on time everything went so easy , I usually read reviews they are true Tim called me and told me when he would be her and he was right on time. Words can not express my experience with Tim he diagnosed the problem and fixed it and gave me knowledge about the door, he was fantastic. Thanks to precision and special thanks to Tim. I highly recommend precision garage doors.
- Sarah Sailing
Louisville, KY
I have an old garage door on my garage and have had Precision door technicians come out to my house, three times. When they came out today it was because of a warranty issue, but Dakota was very professional and took care of the problem very quickly. Also, because the repair was within warranty there was NO charge to me today. I would highly recommend Precision Garage Door Service! Carl Hail Louisville Homeowner
- Carl Hail
Louisville, KY
Prompt and courteous the tech took care of us in a flash! Will be my garage repair company in the future!
- Kenny Graven
Louisville, KY
Brent was wonderful. Came almost immediately and did an excellent job repairing our garage doors. Explained what he did and reviewed all of his repairs. Totally recommend him and Precision!
- Watson Courtenay
Louisville, KY
Cam was great!!
- Tatiana Llach
Louisville, KY
Technician arrived about one hour after I called. Checked out the entire system and determined that everything looked good except for the 24 year old Sears opener! Didn't make sense to repair a unit old. Technician systematically removed old unit and installed a new one, checking that it worked perfectly. Job well done !
- Paul Price
Louisville, KY
I have used Precision for years now and have never had a bad experience. They are very accommodating and very on time and professional. I recommend them to anyone that needs excellent care of thier garage door !!
- William Pharris
Louisville, KY
Precision Garage installed our door a few years ago and we recently were having issues with the outside keypad remote , Jason showed up on time ,he even called to let us know he was on the way . Jason was very knowledgeable and friendly and soon fixed the problem. I highly recommend Precision Garage Door ????
- Kim Acton
Louisville, KY
The television commercials are what influenced me to call for service. Dakota was wonderful in explaining what the job consisted of and was a delight to work with. Thank you for freeing my car LOL. Janice Carroll
- Janice Carroll
Louisville, KY
I am pleased with your service. Your technician was a delightful person. He explained everything to me and told me what still needed to be done. I will refer your company to all of my friends.
- Shirley Jones
Louisville, KY
Very happy with service and quality of door installed. Alex was very helpful and made sure everything was working correctly. All other correspondence with the company was professional and helpful.
- J S
Louisville, KY
Great job problem taken care of quickly and efficiently! Brent was a great technician!
- Mary Donlon
Louisville, KY
Switched to Precision several years ago. Love the door.
- Dan Greenwell
Louisville, KY
My expectations were met, as usual. My problem was solved and I am glad the tech was able to fit me into the schedule earlier than anticipated. Kyle Frederick serviced my repair, he was amazing and very informative-thank you for your spectacular customer service! If all employees are like you I will continue to reach out to Precision for my garage needs in the future!
- Shaunita
Louisville, KY
Thank you, Precision Garage Door! Dakota was very helpful and knowledgeable about the products your company offered. Initially, I just wanted it to be repaired. My garage door is original to the house and is 27 years old. It was time for a new one. Dakota was very patient with me and answered all my questions so I felt comfortable about my purchase . I am looking forward to having my new garage door installed. Many thanks, Phyllis.
- Phillis Hawkins
I am fairly new to the Louisville area. Sadly, I heard a loud boom the other night, and couldn't figure out what it was. The next morning when I went to go to a doctor's appointment, I realized the boom, was the spring to my garage door. I had seen the commercials on TV for Precision and looked them up. I noticed their reviews were all positive, so I called them. Tim came out to my house and was awesome. He explained what was needed to get the door up and running again. Upon further inspection he found another issue but wasn't pushy about getting it repaired now. I'm glad I chose to though. Once he got the parts off, he found another broken piece. Had I not had them fix it all at the same time, I found have been dealing with a bigger issue later. Thanks, Tim, for all your hard work.
- Chris H.