Garage Door Repair Reviews in Louisville, KY (Page 3)

The tech was very friendly and professional

- Neil Meredith

Your commercials on television are completely accurate! We are very happy with the service we received today. My husband was sing your song!

- Lynette Clark

I've been a customer of Precision Garage Door Service for 13 years. My service was once again excellent. I received an appointment the day after I called. Dakota, my Technician, was efficient, courteous, and professional. I appreciated that he had all the supplies to do the job with him. He gave me guidance on maintenance I should be doing to keep the door operating properly. I trust this business and will always refer anyone who needs garage door solutions to Precision.

- Erin Foley

Responded quickly and very professional. The tech was knowledgeable and very helpful and courteous. I will definitely use Precision again for my garage door needs.

- Victoria Lunsford

Easy online booking to suit your schedule. Fast and efficient service up front pricing and professional installer. Would recommend for all your service needs.

- James Farris

Jason was on time and did a great job explaining the different aspects of two types of repair ! Very informative and professional.

- Susan Ninneman

You all installed the actual door when I had only 1 spring. Had such good service then kept the number on my door. The gentleman that did the work was very informative and thorough. Explained everything. Credit to your company. Thank you again.

- Vicki Resnik

I called on a Friday afternoon because my garage door broke. They sent Josh on Monday, he inspected it, assured us we didn't have to replace the door, dud done maintenance, replaced a few things and it works like new! Josh was friendly, professional and very helpful. I will use this company again.

- Janice Fueller

I was able to get a next-day appointment by booking online which I appreciate. Dakota arrived towards the beginning of my service window which I also appreciate since the window was 4 hours long. He not only repaired my garage door issues but also helped get my car back into the garage after getting it stuck in the snow/ice that has taken over my alley. I appreciate him going above and beyond to help!!

- Maggie Patten

Very courteous and quick, expert service. They have my strongest endorsement!

- Rob Sketch

Had to replace with 3 clamps on rail to keep wires in check because they were almost down to my car door. Should work ! When you all installed the door in early November 2024 they used an inferior product to hold the wires in place; a plastic white clip and a black one by the garage door that fell off. Should have known better after repeated use, it would not last. Solved the problem. Personnel were helpful, professional, and thanks for response in the day I called.

- Len Humpich

I found them online with great reviews and our garage door broke on Sunday, when most businesses are closed. I was so happy to find someone available and knowledgeable. Our technician was great and knowledgeable. And had us fixed in under an hour, working outside in the freezing cold. So happy with our service!

- Karen Faulkner

Technician Jacqueline was wonderful on her repair visit to fix my garage door. She helped install it July, 2025. As a teacher, I appreciated all her admirable skills: patience in answering my questions, diagnosing and fixing the issue, her friendliness and sense of humor. Next time I need a repair job, I will specifically request her.

- Kenny K

Always knowledgeable and professional.

- Aneida Jones

Each service call made was promptly attended to, very happy with the service and the quality of repair or work completed.

- Kelly Shaper

I would never recommend anyone use this company for garage door spring repair. They came to my house, quoted $900 to repair springs that a competitor ended up charging me HALF the price to fix. They told me I needed new bearings, which turned out not to be true. And charged me $89.99 to do NOTHING but take a shit in my toilet.

- Amy Hilton

Trey Martin was the repair man. He is very knowledgeable and answered any and all of the questions I had. The repair job was completed in short order and corrected all issues. Jerry Scott

- Jerry Scott

Mark Keown did a fantastic job for us. He was courteous, efficient and took time to explain everything.

- Robert McDermott

Very professional service person. Explained everything. Took time to help me with everything. I would definitely use your company again.

- Walter Johns

Installer was very professional, courteous and knowledgeable

- Melvin Taylor

Fast easy service. Kyle solved the issue and was a true professional.

- Gary Hubert

Kyle gave exceptional customer service! Prompt & efficient with examining my door not opening & closing. He re-aligned the track & tested it. Works great!! He also gave me some incite on what to look for if it should happen again. This was my 1st service call since Jason installed the opener in 12/2017. Great service Precision!!! Thank you!!!

- Alfreda Hill

Precision Garage Door did a job well done on our issue, they came out when scheduled, showed up on time, fixed the problem, communicated with us. Jason was a great person, he did the job and communicated with us. I will definitely use Precision Garage again. Call on them if you need your garage serviced or fixed.

- Simone Lee

They were there quickly and very efficient. Thank you!

- Ronnie Langford

The installation went very smooth and the installer was very professional and courteous.

- Dean Campbell

I love your commercial that your garage door doesn’t break during business hours Monday - Friday! How true. My garage door spring snapped on Sunday which was the coldest day of the year! I had just watched a commercial from your company and my neighbor utilized your services several weeks ago. I called at about 9:30 AM and they said they could have someone here to fix the garage door between 1-4 PM. Jacqueline came within that timeframe and within an hour and a half I was back up and running. I replaced both springs as the springs were about 8 years old. Didn’t know if I really needed to replace the bearings on each end but I did so as it extended my warranty to three years. There was no price difference on a Sunday versus during the week. I’m up and running! I have a busy week as we approach Christmas and this is one less thing I have to worry about.

- Jeff Nelson

Our 20 year-old garage door opener had a broken sprocket this morning. We called Precision and was able to get an appointment the same (very cold) day. The installer, Trey Martin kept us informed of his location, inspected and installed a new garage door opener along with a new keypad. He helped us with the programming. He cleaned up and took the old parts with him. Trey was very friendly and professional. I would highly recommend Precision and Trey for any of your garage door needs.

- John/Jo Ann Brooks

I have used Precision Garage Door before. They were there at the time that they said they would be and that is important. The technician was knowledgeable and courteous, able to answer questions. Dakota replaced the broken spring and made adjustments to the door opener like a pro. GOOD JOB!

- Charles Bland

Good afternoon, Precision answered the phone quickly, the phone rep was professional and courteous and friendly; she handled my request very easily. The technician called me in advance of showing up, he was polite and friendly. When he arrived he explained everything and completed the work. the garage door works again and I could not be any happier, thank you so very much Precision!!

- Elmer Mlinaric

Today I had my entire garage door opener system replaced by Trey. Before beginning the job Trey tried to fixed my old system but something on the board must have stopped working so a replacement was necessary. All of my options were thoroughly explained to me with all of my questions answered. Trey was attentive to my needs and helped me select a system that would meet my goals. Once the new system was installed Trey walked me through how to use it and setup the WiFi features. I’m completely satisfied with work performed and my new system. Trey made this experience a good one for me.

- MICHAEL RODGERS