Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1819 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Technician was very professional and kind. He told us the problem and expectations for the future. He was ahead of schedule and asked if he could come earlier. He was great.
- Gina Warner
Louisville, KY
Booked a same day repair appointment and Kyle arrived in under an hour. He replaced our rollers and even advised against other unnecessary repairs. He did a fantastic job, was efficient, thorough and professional. Our door works 100% better. I would highly recommend Precision, and definitely ask for Kyle!
- Ryan H.
Louisville, KY
10 out of 10. Josh was an excellent technician and I am truly happy with the work he did. Making an appointment was super easy and they let me know progress of the arrival. I will recommend and use this company again without hesitation!
- Chuck Hornback
Product:
Louisville, KY
Efficient and diagnosed problem fast and was charged exactly what was agreed upon plus any needs services
- Zamio Sattaur
Louisville, KY
I was very pleased with my technician Kyle. He was very friendly and courteous also very knowledgeable and gave me some helpful feedback/information to maintain my door until the next tuneup that I appreciated very much.
- Jackie Jacobs
Louisville, KY
Kyle communicated his arrival time and was prompt, courteous and helpful. He was able to repair the door quickly and have it back up and running like new again.
- Anthony Leitner
Louisville, KY
Austin was very nice and explained what the problem with my garage door was.He took care of it efficiently and explained what he did.
- Sharon Harr
Louisville, KY
I was pleased with the communication on confirming time of the service call. Everyone was courteous and professional. The repairman diagnosed and fixed the door in under an hour.
- Julie
Louisville, KY
Cameron G. prompt. Polite. Took care of my issue.
- Nancy Nelson
Louisville, KY
Very good service very knowledgeable in and out fixed it did what I need thank you for a great technician
- Jennings Gilbert
Louisville, KY
The service was fast. Easy. Simple. Technician gave me the best quote. Will go through them again in the future.
- Andru K.
Louisville, KY
First of all, I was very disappointed that nothing could be down about reprogramming the remotes to my garage door after someone stole it from my car. The technician who came by said the only way would be to replace the system for 2 garage openers in the amount of $1100.00 plus. I was charged an $89.00 fee and there was nothing the technician could do. Why didn’t the person from Precision call center tell me without changing the whole system, there was nothing they could do. The technician was courteous and prompt. He didn’t do anything but recommend replacing the units. I called another garage company and was told they could delete the history and reprogram my remotes for about $150. I sorry, but I feel ripped off by Precision and could NEVER recommend them. I had to give 1 star rating in order to submit this review, otherwise they wouldn’t have gotten that.
- Maureen Bates
Louisville, KY
Early for an estimate. Thorough and efficient. Reasonably priced.
- James Graham
Louisville, KY
My garage door was up and running in an hour. Their service is excellent! Dakota explained everything to me after it was installed. Thank you!
- Joan Van Cleave
Louisville, KY
Dakota did a great job fixing a broken spring. He was courteous, friendly and professional. Thank you for such prompt service.
- J. Meagher
Louisville, KY
Tech said door couldn't be fixed. Very disappointing
- Dennis Hummel
Louisville, KY
We really liked our technician, Eric. He arrived right on time and knew exactly what to do. Our issue was remedied quickly. Eric did an excellent job. We will definitely call Precision again for any future services. Thank you!
- Karen Daniel
Louisville, KY
I had an excellent experience with Precision Garage Door! My technician, Dakota, was absolutely AMAZING. He was prompt, courteous, extremely knowledgeable, straightforward, and transparent. He was able to diagnose my issue right away. He provided me with an estimate with a couple of different options, depending on the extent of service I wanted. He got the work done in about an hour, and my garage door is good as new. He went above and beyond in service and even was able to save me some money from the initial estimate based on the replacement parts he used. Now, was this repair inexpensive? No. Was it timely, thorough, high-quality, and left me feeling confident and satisfied with the resolution? Absolutely. Dakota did such a good job with my repair that I'm hoping I won't have to call these folks for a LONG time. But if for any reason I do need my garage door looked at in the future, I know who to call...
- Autumn Weathers
Louisville, KY
Dakota was prompt, friendly and professional. We have always used Precision and will you them again in new home.
- Michelle Byerly
Louisville, KY
Excellent customer service. Technician wasn’t courteous and knowledgeable. Best garage door business in Louisville!
- DON WATSON
Louisville, KY
I’ve been a customer for years. They’ve always done fantastic service and the technicians are polite and very knowledgeable. Thanks for fixing my door today.
- jo findley
Louisville, KY
Kyle serviced my garage door this morning. He was very kind, efficient and professional. He immediately knew how to fix my garage door issue. I would highly recommend him for training of new employees as his customer service skills are excellent. Honestly, due to the service I received I will not hesitate to call Percision again for our future garage door needs!
- Debbie Tai
Louisville, KY
on time, great communications, easy appointment booking- couldn't be easier
- RICK WATKINS
Louisville, KY
good service but wasnt told about the 15(?) point inspection, and the tension on the belt seems to have more slack then i remeber,
- Doug Gitschier
Product:
Louisville, KY
Service was great. Rick did an excellent job. The price was higher than expected But I needed all of the work done so it was worth it.
- Marty Pray
Louisville, KY
Used them before and had good experience. This time they were quick to respond and the technician Jason was personable, knowledgeable and explained everything that needed to be done before getting approval. I would recommend this company.
- Bill Oliver
Louisville, KY
Cam the technician was very professional and courteous. He completed the work needed in minutes, met and exceeded my expectations.
- Kelly Shaper
Louisville, KY
Kyle came out and fixed my garage door quickly and at a very fair price. He was very knowledgeable and knew exactly what needed to be done to get my door working. It was a rainy when my door got off track and stopped working so I didn't really want it stuck open for too long and letting rain in. I scheduled the appointment at 10:40 AM and he was at my house a little after noon that same day. Issue was fixed and my garage door was working again in less than an hour. Not to mention this was on a Saturday with no weekend upcharge. Thanks Kyle!
- Rob Callihan
Louisville, KY
Called Precision on a Friday afternoon because my garage door was very loud when it opened and closed and had been for a long time. Set up an appointment for the next day for an inspection. Jason Wallace called within half an hour and asked if he could come out that day (Friday) since he was nearby. He diagnosed the issue and installed a new Genie opener. Jason was helpful and worked efficiently.
- Joe Bacigalupo
You totally met my expectations. Your technician (Kyle Frederick) called and said he could come earlier than the appointment time, which was great. He was very friendly, courteous, did neat and clean job, helped me select a new opener, and answered all my questions, I selected your company based on an internet search and the promptness of you being able to come to fix my door opener. I would definitely call you again when I need garage door service. Thank you
- Larry Hawkins