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Great quick service.

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Thank you for assisting us in the garage door repair, it was prompt precise and pretty much professional, the tech the pricing the service n time.

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Problem and solution, plus possible updates likely necessary in the future, all explained fully to me. Tech, Shawn, was pleasant and knowledgeable. Very satisfied and will contact again if needed!

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Rick was GREAT, very knowledgeable in explaining exactly what was going on with my garage. He was fast and very professional. Would definitely recommend to family and friends

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Quick response did a good job. Explained things well.

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Selected you based on your 5 star ratings and customer comments. The young man (forgot his name) was friendly and knowledgeable of his job. I was very pleased with the process of getting the chain assembly replaced on my garage door. Question- can you send me a receipt?

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I found Precision online and loved the ease of website and prompt response from their team on the phone. Scheduled an appointment same day and service technician actually called early to see we could meet. Upon arrival Cam (Service Tech) was extremely polite, explained in detail what steps he would take after assessing the problems with two garage door openers. Truly a GREAT EXPERIENCE with this company, would recommend to any and everyone!!

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Excellent service, very efficient, We will definitely use Precision in the future

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very prompt and technician did a super job!!! i will call the, again

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Had right side garage door spring cable spool re-strung and door re-aligned. Repair person was very prompted, professional and preformed the repair task very quickly. I was very impressed with Precisions available to administer a repair order time, the same day as I called.

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Great job!

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Wonderful experience! John was professional and thorough. He explained what needed to be fixed and completed it efficiently. He explained some new features available on garages and I decided to put in a keypad!

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Shaun provided great service and he was a very polite employee. He worked very hard on what turned out to be a difficult issue. I am glad I went with Precision Door and will continue to be a customer.

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My experience with your company, from the very pleasant interaction with your scheduler to the efficiency and professionalism of the repair technician, was a pleasure. Thank you.

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This was the 2nd time we had to use your service. My mother had recently passed and the door broke leaving my car stuck inside. Jason was amazing, when he called we were on the freeway coming home, and when we arrived in 20 mins the door was repaired and he saved us a boatload of money. Thank you thank you thank you. With so much going on right now the last thing I needed was to worry about a huge expense. I would have given 10 stars if I could.

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I'm so impressed with this company. I will never use another company for garage door services. They are the best.

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got great service from my repair man. Cameron did a fast outstanding job. He had great patience, really a great experience. highly recommend.

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Great service. Took about 10 minutes to replace a lock. Explained workings of door. The technician was fabulous. He was very respectful and knowledgeable. Price was less than expected.

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Dwayne did an excellent job installing a new garage door opener for us with both a key pad and garage door openers. He explained our options and prices, which were reasonable, and helped us to make the best decison for our needs. Further, he performed long overdue maintenance on our garage doors. Now our garage doors are operating quietly and efficiently with no more problems.

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Prompt and professional service. We were pleased with the service.

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When I opened my garage door, it made a terrible noise and opened about six inches off ground on right side and about two inches on left. Power stayed on but door would not open or close. Also blew a part off the top of the door. I called the Precision Middletown, Ky phone number and explained the problem. The girl I talked with arranged a late day appointment but promised to let technician know to come earlier if possible. I was called a little later and advised by technician he was on his way. My technician was Jason Wallace, I couldn't have asked for a better and more knowledgeable technician. He was polite and very good at explaining what had happened and presented two options to fix the door. He presented two estimates and explained the warranty on each. He was very thorough and a very good worker. He never stopped until the door was fixed. You couldn't ask for a better technician and/or representative than Jason. I also want to give recognize the girl who made my appointment. She did exactly what she said she would do. My thanks to you and your company.

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Cam was extremely professional and gave us a quick & thorough maintenance session and noticed that our safety light was out of position. There was no attempt to manufacture a problem that would have cost us a lot of money. We are thankful and would not hesitate to use Precision and Cam again. In fact he did the service for my next door neighbor who recommended your company!

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In early 2020 Precision installed a new garage door motor, keypad, and replaced both springs on our garage door and I paid $699. For our second garage door they came out on 5/12 and only replaced our garage door motor. No replacing of springs, no installation of outdoor keypad (we didn't need it) and did not have a light bulb for the unit and we paid $809. Basically we paid $110 more, didn't get fresh new springs, and had to provide our own light bulb. Paid more, got less. Not happy.

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Your fortunate to have such a courteous and conscientious employee. Work was performed flawlessly and quickly. The young man was extremely polite and professional. I used your company for a similar repair on a different spring mechanism about 6 years ago and was equally impressed. I definitely will use your company for all of my future needs.

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The entire process was quick. An actual person answered the phone; received appt. for the same day. Technician, Rick was courteous and thorough.

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Neighbor referral

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Thomas was assigned to my service ticket. He called ahead and let me know he was on his way. Thomas was polite, knowledgeable and professional. We discussed my options and he provided me with the requested estimates. Definitely 5 star customer service from Thomas.

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Absolutely love Precision! Very professional and courteous and fixed my door quickly! Highly recommend!

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The tech was very professional and knowledgeable. He was very informative during the process and completed the job quickly.

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I called on Saturday and Shawn called Sun morning and was here on time I could not believe they work on Sunday but I was happy to get my door fixed quickly. I had 2 broken springs. Shawn gave estimate and explained warranty. He is the most polite and efficient technician i have ever had. He fixed quickly and showed me where and how for me to grease necessary parts I think I could not find a better technician.