Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1644 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
We have always used Precision Garage Doors for service. They are dependable with scheduling and their technicians are polite and show up on time. Today Cam Gullion repaired the broken spring on our garage door. He arrived at the time he said he would be there and finished the job diligently and professionally. He even showed me a picture of his new precious baby! I will always use Precision for garage door repairs in our home.
- Kathy Beach
Louisville, KY
I called for a repair and was scheduled that day! Tim was the service technician who came out to do the repair. He was on time, professional and had the garage up and running in a short amount of time. He explained what he needed to do to repair the garage and provided the cost before stating the job. Thank you Tim for being kind, on time and thorough! I appreciate it!
- Mary Beth SNYDER
Louisville, KY
Dakota did a great job. Very polite, educated about job he was doing, and got done in a timely manner. Would definitely request him again. Thank you.
- Abby Hyman
Louisville, KY
WDRB add
- Timothy Landers
Louisville, KY
The service is always on time, the representatives and servicemen are courteous. I will continue to use Precision.
- Cheryl Smith
Louisville, KY
I found Precision on the Internet. I liked being able to talk to a "real" person and set up an appointment for same day service. In a very short time I received a call from Jason Wallace that he was only 20 minutes away. He arrived at 9:30 and completed the repairs by 10:30. He gave me options on what needed to be fixed and the cost involved. Jason was very knowledgeable and wasted no time finishing the repairs. Thank you to a very nice young man.
- Olivia (Diane) Jeffries
Louisville, KY
I had a great experience with Jason today. Jason was the person who installed my beautiful glass and metal garage door seven years ago. He is intelligent, articulate, and just plain nice to have in my home. My door has never had a problem and today was a pull of the cord and it was fixed. My door is the envy of my neighbors. Thank you Jason!
- Sara Anderson
Louisville, KY
Problem solved. Kyle was very friendly, professional, & had the issue diagnosed in minutes.
- Mike Sherrard
Louisville, KY
We used you before
- Ed Stieren
Louisville, KY
Technician was very helpful. The service was dependable, easy to schedule and quick. Overall, I am very pleased that my problem was resolved so quickly. My only complaint is that an extra labor charge was added to the service call fee. I believe if no parts are replaced the labor should be included in the service fee. Aside from that, I would use service again.
- Melissa Milby
Louisville, KY
I am fairly new to the Louisville area. Sadly, I heard a loud boom the other night, and couldn't figure out what it was. The next morning when I went to go to a doctor's appointment, I realized the boom, was the spring to my garage door. I had seen the commercials on TV for Precision and looked them up. I noticed their reviews were all positive, so I called them. Tim came out to my house and was awesome. He explained what was needed to get the door up and running again. Upon further inspection he found another issue but wasn't pushy about getting it repaired now. I'm glad I chose to though. Once he got the parts off, he found another broken piece. Had I not had them fix it all at the same time, I found have been dealing with a bigger issue later. Thanks, Tim, for all your hard work.
- Chris H.
Louisville, KY
I made an appointment online and had to call and change the next day. All was easy and customer service was great! My window of time was between 2-4 and Kyle arrived right after 2pm. He was very friendly and quickly repaired the small damaged area on my garage door and was out of there in about 30 minutes. Would highly recommend Precision!
- Maggie Patten
Louisville, KY
Precision door had their technician Dakota install a garage door opener and new remotes last summer. I had some difficulty with the keypad in December, which Dakota addressed, remedy the situation and all was well. The keypad stopped working again, and Dakota returned and installed a new keypad again solving the problem. Dakota is a very professional, friendly and helpful young man and your service has been A-1.
- Joyce Teel
Louisville, KY
I was very happy with the turnaround time for my appointment. I called at 8:15 AM and tech was at my house at 9:45. Tech was friendly. Fixed the issue in less than an hour. My only complaint was cost. As I mentioned, tech took less than an hour to fix the problem, but the charge was over $400. I just feel that’s high for something that took less that an hour to fix and required no new parts. Other than this, I was pleased with the experience.
- Johnny Coleman
Louisville, KY
I needed a small repair done to my garage door. None of the panels were dented or broken. Your repairman worked less than 20 minutes and I was charged $524.00 RIDICULOUS!!!! I will never use this company again and will not recommend them to anyone I know.
- Denise Lombardo
Louisville, KY
Very courteous & professional!!
- Ryan Creech
Louisville, KY
Eric was courteous, timely, and thorough. He completed our repair quickly on the spot. The entire process was seamless from beginning to end.
- Adam Boone
Louisville, KY
Best garage door service and sales I've found! Always prompt, courteous and they do a great good for a reasonable price. I couldn't ask for more. I bought a garage door from them and have had repair done
- Judi Christopher
Louisville, KY
When my garage door opener started giving an error code. I knew exactly who I had to call! Kyle F. with Precision came out told me what was going on, gave me options and fixed the issue! He took the time to answer all my questions. While here he was very kind and professional. He did a great job!
- Sherry Workman
Louisville, KY
Dakota, the service tech was great. Very informative & Knew exactly how to fix my problem. I Recomend this Tech & F to anyone. 1st Class operation Ted Heitzman -Louisville, KY
- Ted Heitzman
Louisville, KY
Super Quick response time and the tech was really nice and explained things well.
- Mike H.
Louisville, KY
Excellent is the one word summary of my experience. Finally, a company that lives up to their advertising. Called them at 7:45am today. Technician (Tim May) arrived about an hour and a half later. He was very, very personable and professional. He explained what I needed and the cost of the repairs for me to approve. He completed the repairs in about an hour and I was back in business. What fantastic service and it came with a two year warranty! Simply put, it was an excellent experience from top to bottom. I strongly recommend them for garage door work.
- Bert Kremer
Louisville, KY
It was a Saturday and my car was " trapped " in the garage, the door spring broke... couldn't even lift it manually. My neighbor told me to call Precision..long story short.. technician Kyle was here in a short wait, assessed the options clearly with no pressure and successfully repaired the door. My repair came with a 5 yr warranty, labor included. The response time from call to fix was such a surprise and relief.
- Cathy Gibson
Louisville, KY
Brent arrived as scheduled. He is a very friendly person who was able to correct our door problems very quickly.
- William Nusky
Louisville, KY
Thank you Precision Garage Door and tech Dakota for prompt, professional service!
- Curtis S
Louisville, KY
Thank you so much Tim the technician was right on time everything went so easy , I usually read reviews they are true Tim called me and told me when he would be her and he was right on time. Words can not express my experience with Tim he diagnosed the problem and fixed it and gave me knowledge about the door, he was fantastic. Thanks to precision and special thanks to Tim. I highly recommend precision garage doors.
- Sarah Sailing
Louisville, KY
I have an old garage door on my garage and have had Precision door technicians come out to my house, three times. When they came out today it was because of a warranty issue, but Dakota was very professional and took care of the problem very quickly. Also, because the repair was within warranty there was NO charge to me today. I would highly recommend Precision Garage Door Service! Carl Hail Louisville Homeowner
- Carl Hail
Louisville, KY
Prompt and courteous the tech took care of us in a flash! Will be my garage repair company in the future!
- Kenny Graven
Louisville, KY
Brent was wonderful. Came almost immediately and did an excellent job repairing our garage doors. Explained what he did and reviewed all of his repairs. Totally recommend him and Precision!
- Watson Courtenay
Kyle Frederick Did an outstanding job and was very professional in doing the job.
- Layne and Mary Smith