Garage Door Repair in Louisville, KY - Page 2

Alan Stenicka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On 7/17/2026, I tried to open my garage door and something happened to have the halfway up door to come crashing down. The big spring had broken and the cables became disconnected. I couldn't lift the door to get the car out. I called Precision to get an estimate of getting it fixed. They said the service call would be $88 and a new spring would be $180-$200. They arrived about 3pm and their serviceman, Trey Martin, looked at the damage. He asked me if I wanted one or two new springs (the second spring would become a backup if the spring ever broke again), and if I wanted to have new rollers installed. I told him to install one spring and to replace the old rollers. It took Trey about one and a half to two hours to do the repairs and finish the job. The bill was $850 and I paid by debit card. The one bad side problem was the crash caused damage to the opener drive so that the opener only drives the door up. To lower the door, I have to pull the rope to disconnect the opener and lower the door by hand. To fix this would be to replace the opener at a cost of $1200. I couldn't afford this so I will continue to lower the door by hand. Precision did a great job, arrived as they said and finished the job in a very reasonable time. I would certainly use them again and would recommend them.

charles johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jason was the Technician that took care of my garage door maintenance &was very professional & thorough very nice young man. He can come over here & maintenance my door anytime. Thank You Jason! Chuck

Nancy H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with Precision Door from initial call for service to actual service. My technician, Jay, resolved the issue in just a few minutes and explained the problem. Jay was within the timeframe of my appointment time, called ahead with arrival time, was very efficient, knowledgeable, courteous, and professional. Will definitely keep Precision Door as my "garage opener fixer."

Jeff Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mark, our serviceman, did an excellent job on repairing our garage door. He was informative on the procedure on repairing our door needs and repaired it in a brief time frame.

Mel Quaack

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dakota Williams is a very professional person. He advised me on what the best cost effective route to fix the problem. I would highly recommend Precision Door Service to anyone. This is my number one choice in door service now. Mel Quaack

Elizabeth & Fred Reynolds

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was very knowledgeable and efficient. He resolved my problem, was very informative, and took very little time to correct my situation.

Ray Carrico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They were on time and an excellent job. Their employee told us what he was going to do and execute It perfectly.t

Julia P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Grateful for the available service on a holiday (July 4). Garage door chain broke on old opener and decided to choose a belt drive opener for the new install. So pleased with the quiet result. The technician Trey M was very knowledgeable, professional and friendly. A super representative of your organization. He had an issue with some of the manufacturer product but he found a work around and got the new product installed. He was extremely organized and efficient!!! I have chosen Precision in the past because they are quick to respond and always do a first rate job. Keep up the great work and an 'thumbs up' to Trey your employee.

Dave Bales

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service tech did a great job in and out, diagnose the problem quickly I was impressed

Joni Kissel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scheduled appointment through website via a chat, so easy. Estimator was pleasant and didn’t try to up charge me on anything. Guys who installed door were great and completed in less than 3 hours for whole new door, motor and keypad. Door is so quiet. We should have done this sooner. P.S. another well known local company never called me back and price with Precision was what I expected so we went with them. Thanks

Paul Lawrence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the technican Kyle Frederick did a supper job and they were polite and they looked the job over then gave me their estamaate of the cost

Pauline Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service. Our technician was informative, personable and professional. He fixed my daughter's problem with her garage quickly and did an inspection to ensure there were no other issues. The safety aspect of that is awesome!!

Larry Magruder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was a repeat customer from three years earlier. Appointment was made and service completed by Trey Martin within two days. Garage door opener, remotes, sensors, and wall control replaced after electrical surge. All done quickly, reliably, and reasonably priced. Satisfied customer once again.

Tom Turi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Having used Percision for years, I can always count on them. Recently, it was no different. Kyle was professional, friendly, and highly qualified to fix our issues and identify potential other issues. Highly recommend!

Michelle Scott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle Frederick was our technician today to correct a glitch with our remote control for one of our garage doors. He was personable, efficient, and knowledgable. He is a great attribute to your company! We had new systems installed a few months ago, and that was also a great experience. I highly recommend Precision Garage Door. Great company and team!

Lekieta Chinn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technicians were knowledgeable, polite, and very fast to solve the problem with my garage

Dave O'Bryan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

All good. Nice young man did the work.

Gary Fenner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very quick response, fixed the problem in a reasonable amount of time. Trey was the technician and he seemed to be very competent.

GARY

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They scheduled quickly and arrived on time. Kyle worked efficiently and kept us informed about his progress and our options. He was polite and pleasant. They made quick work solving our problem.

Myron Bimonte

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician installed new numbered key pad. Also installed new springs.He was very courteous and informative.

Phillip E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed with the service and the availability to make an appointment within the same day that I called, they completed tin installation in a timely manner, and they explained the service that I needed.

Margaret Noe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Job. Very satisfied.

Marty Brooks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When our spring broke they sent out a technician within 2 hours who actually showed up early, was very professional and personable, and got the job done in about an hour. We chose precision because they installed the door 9 years earlier. Outstanding service at a reasonable price. I can recommend without reservation.

Thelma Harris

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle, our technician was extremely professional and very empathetic to our needs. He was quick and thorough! We feel that we got very good service and care!

Kenny Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional from our first phone call to our appointment. Trey called ahead, arrived on time and fixed our problem in a timely manner. We appreciate receiving a same day appointment. Would highly recommend. And we enjoy the commercials as well.

Dale Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was fast! Repair person was knowledgeable and courteous! Price was affordable with no BS. Will use again and recommend to others!

Debra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech communicated his expected arrival time. He did the job efficiently and without complication. All on a holiday weekend. Thank you!

Robert Moody

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We bought our garage door and opener system from Precision several years ago and have been pleased with the products and their service. This visit was to repair a broken spring (we use this door a lot) and replace an outdated remote keypad. Dakota was prompt, respectful, and did excellent work in a very reasonable period of time.

Donna South

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Rick, I am shocked at the price that we were charged for a simple repair of our garage door. $300 an hour is outrageous and then to be charged the $89 on top of that is highway robbery! We have used Precision before but will Not in the future. When I spoke to the receptionist about the fee to come out to check the problem, she led me to believe that if your company did the work we would not be charged.

Linda Parrish

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision again because of the great service I received when I needed a broken spring replaced in 2024. Trey was polite, professional and did a great job servicing my door. He called when on his way. I will use your company again.