Garage Door Repair Reviews in Louisville (Page 2)

Jason was the Technician that took care of my garage door maintenance &was very professional & thorough very nice young man. He can come over here & maintenance my door anytime. Thank You Jason! Chuck

- charles johnson

Very pleased with Precision Door from initial call for service to actual service. My technician, Jay, resolved the issue in just a few minutes and explained the problem. Jay was within the timeframe of my appointment time, called ahead with arrival time, was very efficient, knowledgeable, courteous, and professional. Will definitely keep Precision Door as my "garage opener fixer."

- Nancy H.

Over priced

- Donald Flake

Mark, our serviceman, did an excellent job on repairing our garage door. He was informative on the procedure on repairing our door needs and repaired it in a brief time frame.

- Jeff Thomas

Dakota Williams is a very professional person. He advised me on what the best cost effective route to fix the problem. I would highly recommend Precision Door Service to anyone. This is my number one choice in door service now. Mel Quaack

- Mel Quaack

Fast reliable service.

- James Martin

Mark my garage technician was super friendly and did a fantastic job. He spoke well of his company which reflects the leadership at Precision. Mark noticed that I was a veteran and mentioned the company is veteran owned also.

- JASON BROADY

Being a veteran was one reason for call second seen commericals before.didnt take techs long to figure out the issue on door motor. I will always give business to veterans who own a business. Techs were curteous and proffessional and helpful on issue with door i had already figured it was a relay or electical issue from messing with it .timing to address issue was quick and also being local helps a lot

- Robert Dixon

Very helpful and prompt. All fixed

- Bill Lenahan

Eric was very knowledgeable and efficient. He resolved my problem, was very informative, and took very little time to correct my situation.

- Elizabeth & Fred Reynolds

I appreciate the service provided by your team. Dakota was the technician who came out, and he was very professional, knowledgeable, and took the time to explain the issue and the work that needed to be done. I did want to share some feedback regarding the process. I did not get the option to choose which motor I wanted for my garage door. I would have appreciated being presented with the different options available, including the differences in features and pricing, so I could make a more informed decision based on my needs. Overall, I appreciate Dakota’s work and professionalism. I just wanted to share this feedback so the customer experience can continue to improve.

- Idir Ait Ha

They were on time and an excellent job. Their employee told us what he was going to do and execute It perfectly.t

- Ray Carrico

Commercials and because it showed up as 1st in a search. Was extremely happy Veteran own and operated. Nice polite.

- Kevin glaviano

On Thursday, July 2, the belt broke on my garage door opener. I call Precision Garage Door Service, as they had repaired the springs on this same door in 2025. I informed the receptionist who answered the call what the problem was. She had an appointment open the next day at 10:00 Am to 2:00 PM. She informed of the service fee. The service fee included a 25 point safety inspection. "This inspection is necessary to diagnose issues and determine the safest and most durable repair". Since the belt had broken, I told her that the opener was a Chamberlain and offered to provide the opener model number. The receptionist said that the model number was not needed. When the technician arrived, he charged the service fee of $89.99. I showed him the belt that I had tried to repair. He then told me that on the way to my house, he called the store, and verified that he should still make the service call as he knew that he could not fix my opener. He came to my house, told me that he could not fix my garage door opener, but he could replace my opener for approximately $800. I called the store to dispute the charge for the service call, and was told I had to talk to the "manage" who was on the line with another customer. I was told the the manager would call me back. Four days later, I have still not heard from them. No service was performed. They had another opener they wanted to sell instead. What a scam.

- David Mitchell

Grateful for the available service on a holiday (July 4). Garage door chain broke on old opener and decided to choose a belt drive opener for the new install. So pleased with the quiet result. The technician Trey M was very knowledgeable, professional and friendly. A super representative of your organization. He had an issue with some of the manufacturer product but he found a work around and got the new product installed. He was extremely organized and efficient!!! I have chosen Precision in the past because they are quick to respond and always do a first rate job. Keep up the great work and an 'thumbs up' to Trey your employee.

- Julia P

Service tech did a great job in and out, diagnose the problem quickly I was impressed

- Dave Bales

Scheduled appointment through website via a chat, so easy. Estimator was pleasant and didn’t try to up charge me on anything. Guys who installed door were great and completed in less than 3 hours for whole new door, motor and keypad. Door is so quiet. We should have done this sooner. P.S. another well known local company never called me back and price with Precision was what I expected so we went with them. Thanks

- Joni Kissel

the technican Kyle Frederick did a supper job and they were polite and they looked the job over then gave me their estamaate of the cost

- Paul Lawrence

Excellent customer service. Our technician was informative, personable and professional. He fixed my daughter's problem with her garage quickly and did an inspection to ensure there were no other issues. The safety aspect of that is awesome!!

- Pauline Turner

I was a repeat customer from three years earlier. Appointment was made and service completed by Trey Martin within two days. Garage door opener, remotes, sensors, and wall control replaced after electrical surge. All done quickly, reliably, and reasonably priced. Satisfied customer once again.

- Larry Magruder

Having used Percision for years, I can always count on them. Recently, it was no different. Kyle was professional, friendly, and highly qualified to fix our issues and identify potential other issues. Highly recommend!

- Tom Turi

Kyle Frederick was our technician today to correct a glitch with our remote control for one of our garage doors. He was personable, efficient, and knowledgable. He is a great attribute to your company! We had new systems installed a few months ago, and that was also a great experience. I highly recommend Precision Garage Door. Great company and team!

- Michelle Scott

Ashley was very knowledgeable and offered different options for our garage door. Pricing very compatible to the other quote we have but felt service was going to be better.

- David Good

Technicians were knowledgeable, polite, and very fast to solve the problem with my garage

- Lekieta Chinn

Great same day service. Technician was knowledgeable and professional. Very good company to follow business with.

- Clarence Kidwell

Mark k was early for appointment,very professional and knowledgeable explained everything. Was done very quick thank you for being there on a weekend.

- Jason French

All good. Nice young man did the work.

- Dave O'Bryan

Very quick response, fixed the problem in a reasonable amount of time. Trey was the technician and he seemed to be very competent.

- Gary Fenner

They scheduled quickly and arrived on time. Kyle worked efficiently and kept us informed about his progress and our options. He was polite and pleasant. They made quick work solving our problem.

- GARY

I had 2 commercial doors put on by precision door and they are very good and quiet, My neighbors have remarked how quiet. Precision was so quick to get here and Jason was very good at what he does, I did not call until around noon and they were here by 5:00 and gone by 5:30.

- Tommie Gordon