Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 3155 reviews, averaging 4.88 Stars:
Finchville, KY
Louisville, KY
The person that worked on my garage door was very helpful and professional. I highly, recommend him to do work for me again.
- Ernestine Carpenter
Louisville, KY
great person great work. Happy with the job.
- James Martin
Louisville, KY
Have used several times-tried a cheaper co. Once- no comparison! Would recommend highly.
- Ed Meehan
Louisville, KY
I couldn’t be happier with the service I received from Precision Garage Doors. My door stopped working, leaving my new car outside. This was on Friday at 3:00. I called Precision and they were here at 12:30 Saturday. My door was fixed in short order.
- Amy Rock
Louisville, KY
On time, helpful. Solved and explained the issue. Thanks
- Kathy Ferrera
Louisville, KY
We have an old garage and was worried it will cost us much to have it repaired, the price was reasonable that we also requested for the installation of rhe motor we have purchased before & was happy for the work done. Jackie was great, stayed until the work is done and patient enough to answer all of our questions. I will highly recommend her for any future services regarding garage door.
- Mary Ann M
Product:
Louisville, KY
The tech was very good. I will recommend him and Precision Garage door anytime.
- Irving Watson
Product:
Louisville, KY
Dakota was great. Both knowledgeable, helpful and very efficient. Our garage doors are working better than ever and the updated equipment is awesome. Thanks so much!
- Anna Cowley
Shelbyville, KY
Used them before in Prospect! They are always great and today was excellent!
- Lance Pryor
Jeffersonville, IN
Jackie was fast, efficient, friendly and knowledgeable. Answered all of our questions.
- Amanda Braitling
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Shepherdsville, KY
Great customer service! Dakota arrived shortly after we called. He was very courteous and knowledgeable. He had us up and running within 20 minutes. Thank you!!
- Matthew Rouch
Louisville, KY
The service rep, Kyle, was super efficient and did a great job. He was great and professional.
- Pam Costelle
Louisville, KY
I am a repeat customer of Precision Garage Door. They are everything you want in a company. I called at 2:00p and they were here at 3:00p. One of my springs was broken and, of course, my car was locked inside. The tech was knowledgeable and concerned with keeping down the costs to me. I really appreciated that. He got me a three year warranty and explained how I could save money with annual maintenence inspections. His name was Kyle and couldn't have been better.
- Frank G PaganoIII
Crestwood, KY
Had a spring that needed adjusting. Trey came out and fixed it promptly. Was very professional and courteous. Would use Precision again and would recommend them.
- Sandy Lynch
Louisville, KY
I chose Precision Garage Door based on reviews from previous customers and response time on contacting me. Josh called at 840 and arrived shortly thereafter. He explained what he was going to do starting with a safety inspection then continue with the planned inspection. He was very thorough and insured I understood his diagnosis and what he was going to do to repair the problem. Thank you
- Lou Medina
Crestwood, KY
We’ve had Precision Door service our garage doors in the past with great results and very professional service. They were the first to call when we needed two new garage door openers. Their technician Dakota went through all available options and we are very happy with the results. We will call on Precision again.
- Samuel Kern
Charlestown, IN
My technician was great. She was very knowledgeable and thorough. The call center was not great. I was scheduled the first two times with a technician that no longer works for the company and therefore no one showed up.
- Wendy Buschmann
Fairdale, KY
I have used Precision years ago and was pleased with the service then, so I chose them again. Kyle, the technician communicated very well about when he would be arriving. He was a joy to work with. I ended up having to get a whole new garage door opener (my 25 yo Craftsman would not sync with the newer technology) I am pleased with how quiet it is and hope it will be a good selling point with my upcoming home sale. Thank you, Kyle! Excellent work!
- Denise Fletcher
Prospect, KY
Our experience was great! Jackie, our service technician, was super kind and knowledgeable. We would absolutely recommend this business to anyone who needs repairs.
- Alex Jackel
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Crestwood, KY
Thank my repair person was on time, knowledgeable and fixed my problem. I will call Precision again if I need to.
- Tommie Hargas
Charlestown, IN
Austin was fantastic helping replace a broken door sensor. He took about 20 minutes to complete everything and was very nice! Precision has been very quick every time I call.
- Brent Lasher
Louisville, KY
Received text before tech arrived, just as promised. Trey arrived promptly & evaluated the problem. He then gave a quote for repairs. Fair price, so I told Trey to proceed. He did a nice job and replaced the overhead spring. Very polite & made sure I was pleased before he left.
- James Simon
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Memphis, IN
Kyle did a terrific job. Very nice young man. Explained all the things he was going to.
- Edward Mings
Louisville, KY
Kyle was as good as it gets Very quick and a pleasure to talk with
- Richard Eatherly
Waddy, KY
Our Precision Garage Door was under warranty and we had an issue with the spring. We called Precision yesterday and they were here in less than 24 hours. Trey Martin was our service person and we couldn't have had a more polite, knowledgeable person to diagnose the problem and quickly remedy it. A lot of businesses try to give you a problem if you have a warranty issue, but not this one. I just can't say enough good things about them and in the future, when I require service, maintenance, or need to make a purchase, I wouldn't dream of calling anyone else!!!
- William Bray
Louisville, KY
same day service,professional ,courteous installation.price was comparable
- Larry Despain
Product:
Louisville, KY
At 77 years of age, I am not physically capable of doing everything I could formerly, so I phoned Precision Door to request service, even though this was not a job that I felt required extensive work. A so-called technician phoned me to say she would stop over on Friday, September 12th between 2 and 6 PM to take a look at it. Yet 6PM arrived and there was no technician. Then I received a call about two or three minutes past 6 from the person by the name of “Jackie” who was supposed to perform the service telling me that she was on her way. I had already made plans to go out for the evening, so I would have had to curtail my plans to accommodate her, which I did not want to do. I then ask if she could return in the morning, adding that “You can go home earlier, and I can enjoy my evening.” So she returned the following morning. All that was necessary was for her to reattach a bracket at the bottom of the door on the right side and situated the roller in the frame. It was not a job that required replacing any parts, and none were used, yet I was assessed a of $340. That is highway robbery and it was totally unjustified! In addition to that, I notice the following morning that the technician didn’t even tighten the bolts in the completely! Firstly, she never arrived when she said she would. Secondly, the work was shoddy and overprice. The way the technician worded it, one would have thought that she did a complete overhaul! That was obviously not the case, and it was not needed. At best, the service provided should not have cost more than $160. Your commercial states “Precision Door service is a name you can trust.” Really? Are people supposed to believe you’re going to charge them fairly? Ha!
- Larry Price
Louisville, KY
Fast, friendly and professional service by Kyle this afternoon. Always enjoy the rapid response in repairing and servicing our garage door unit. Precision Garage door gets another five star rating from this customer of many years. Mike Portillo
- Mike Portillo
Louisville, KY
Jason Wallace was on time and extremely helpful. Our garage door was totally out of commission and unable to get our car out. Without a doubt he was an experienced professional and was able to release our car quickly. He gave us a quote for a new garage door and service quickly. Before he left he showed my husband how to open and lock the door until the new door is ready to install. Thank you for your service!
- Steve & Cindy Wilson
I called Precision on 10/16/25 around 10:00 AM and their service technician arrived at my home at 12:30 PM. Great response! The technician installed a new opener on one door and a new outside remote for the other door. She was very competent in her work and the doors were operating well when she finished. Howard F. Jones
- Howard Jones