has received 3095 reviews, averaging 5.00 Stars:
Louisville, KY
Product:
Corydon, IN
Had a very pleasant experience with my first experience with Precision Garage Door today. I made an appointment on a Sunday evening on line for early Monday morning and immediately received a confirmation. On Monday morning early I received a text from the employee that was going to do my repair and he notified me that he could come an hour earlier than I had requested. He arrived at 8 am and had repairs done to two of my garage doors by 10 am. He was very polite and pleasant. I will definitely use Precision Garage Door Service for any future issues with my garage doors!
- Gail Bennett
Lebanon Junction, KY
My technician, Kyle Frederick, did an EXCELLENT JOB! He explained to me the various options to repair my door and the costs of each one. I was worried that I would have to replace one of the panels, or maybe even the entire door, but he said that was not necessary. He did some adjustments to repair the place that was damaged and then installed a new Triple Touch Bottom Seal. Then he did a complete inspection, adjusted the tension springs, and lubricated all the rollers and hinges. The cost was very reasonable and much cheaper than I was expecting. Will definitely use Precision for any further garage door needs. Thanks!
- Nick Raley
Louisville, KY
Great customer service!
- Angela Mayo
Louisville, KY
Showed up on time. Was able to assess the problem and offer me options to either fix the existing garage door opener or replace it. He was knowledgeable about the problems and could discuss benefits of each option without going into a high pressure sales talk. I opted to replace mine. He replaced the garage door opener same visit and was done in under 2 hrs. I would definitely use this company again
- Victoria Shipman
Product:
Prospect, KY
Excellent service, polite service person who installed new door openers and provide thorough description of the new product and its use. 5 star service for sure
- Irving Joshua
Product:
Louisville, KY
Made the appointment online and Jason called me and said that he was on the neighborhood and could come over. Unfortunately I was on my way to Lexington so he came the next morning. We had a spring broke and the motor was smoking. Jason looked it over let me know what needed to be replaced and the price. He also looked at the other door and did some preventative maintenance on it. Finished in about 2 hours. Reprogrammed all the remotes including the car and we got a universal remote. Thanks again Jason.
- John Sallee
Service Provided:
Product:
Technician: Jason W
Jeffersonville, IN
They were very friendly and answered all of my questions. I got several options for a solution. They even tried to put a temporary fix on the door to get us by until we can get a new door. I really appreciate the fast response and the helpful attitude. Great company to work with!!
- Amber Delaney
Louisville, KY
Service was excellent. I received same day service and the technician and service rep were pleasant and efficient. Glad I originally purchased from you.
- Tara Bullock
Rineyville, KY
They were very professional, explained what needed to be done, they also gave me price which was very reasonable, they did their job and my garage doors work like new. I would recommend them to anyone.
- Mark Trumpet
Louisville, KY
Quick response, friendly, courteous, and professional service.
- Brad Burge
Product:
New Albany, IN
Completed request for service and set an appointment time on their website. Received a very quick response and timely updates to their arrival (much appreciated). Mark K. promptly identified the problem (broken torsion spring) and recommended a proper fix with NO upsell pressure. Price quoted for service was fair and the task completed in 30 minutes. Great experience.
- Mike D
Product:
Louisville, KY
Jason was very knowledgeable about his work and help me understand that my old door wasn’t going to be repairable. So I’m ordering new door and opener.
- Freddie Moran
Louisville, KY
The technician was a really great guy!! Very knowledgeable and explained everything he did!!
- Sharon Harr
Shelbyville, KY
Great communication from the beginning to the end. Pricing and service was excellent. Definitely recommend!!!!
- Scott Yaroma
Vine Grove, KY
Excellent service technician - Kyle
- Michael Trotta
Borden, IN
I chose Precision due to their reputation in the community. They did not under serve. My technician, Mark, was prompt, courteous and professional.
- Denise Williams
Louisville, KY
Firstly, to point out extremely nice and kind tech you sent, Mark Keown, absolutely cultured and civilized guy, who patiently and with full respect listened to what I had to say…explained problem to my satisfaction, fixed it quickly and efficiently! Kudos to this technician! Secondly, which also should be kind of Firstly too, I was very disappointed that this springs problem happened now, 2026, after this door were installed 2018. It’s very, very soon to expect this problem and not cheap fixture(parts). It is my opinion, that even it’s manufacturer’s problem, bed quality and so on, it should be definitely discussion between Precision company (bcs we are primarily your customers) and manufacturers. It’s unacceptable what happened to us. Regardless of statistics, nobody I know, have this short life parts! Would like to have some feedback from you guys…would like to hear what that manufacture have to say!! This is not couple of $ but really expensive “game”. Thank you.
- Belma Kantardzic
Product:
Jeffersontown, KY
Technician showed up on time explained how what he was doing.Walked me through wi fi activation programmed my car to new door opener.Cleaned and removed old parts and was a very polite individual
- Harold Mann
Product:
Louisville, KY
Great service.
- Robert Templeton
Product:
Louisville, KY
Very professional from first phone call to end of repair. Really nice young man who was the technician.
- Carl Balderson
Louisville, KY
They were quick to respond when I use them prior. They were quick to set up an appointment. I knew my equipment was old. Needing the keypad reset and an extra garage door opener was not possible with units that were over 20 and possibly 25 years old. New ones were installed. I was satisfied with the technician. He explained what he was giving me and that I should register my equipment. When I went to register them, I was asked what model which I couldn’t find on any of the paperwork I was given. So I guessed one. Then they asked for a copy of my receipt. I had none. Instead, I sent a photograph of precisions letter acknowledging their service.
- Harriet Blankenship
Product:
Louisville, KY
Today my technician was Austin. We’ve used precision over the years for 2 new doors, a motor, and sensors. Always professional. They even work if you’re not home. Extremely responsive.
- Nathan taylor
Shepherdsville, KY
I’ve used Precision many times for my garage door repairs. They are consistently professional and courteous. This last visit was with Jason. He showed up when promised. He presented me with my repair options and explained the pros and cons of each option. He was patient with all my questions. The work was completed quickly and accurately. I would definitely recommend Precision.
- Mark Hopkins
Jeffersontown, KY
I was not familiar with Precision when I called, but I was looking for a company that could fix my garage door, at a fair price and as soon as possible, since the door would not open. I was surprised, when their representative showed up, within an hour, and repaired my door at a very good price. He was very knowledgeable of his products, and was able to help me make a couple of decisions.
- Robert "Dennis" Tyler
Taylorsville, KY
Had did work for us in 2012 always did a great job. Wanted to deal with company that does what they say.
- russell cranmer
Product:
Shelbyville, KY
Great service! replace rollers and opener
- Tina Fowler
Excellent service provided by Jason!!!
- Teresa Barrett
Louisville, KY
Great tech. My door would not close. The tech came on sche. Took care of the problem. He even checked another issue with my door and told me what needed to done to keep my garage door running smoothly. Gave me the price and I will have it done nxt month.
- Debra Alberhasky
Georgetown, IN
The time had come to replace our garage door motor, and Precision was very responsive and professional. Total time to replace the motor, sensing eyes, and controls was around 1.5 hours.
- Bryan S.
We have been doing business with this company for several years and had excellent service each time. Needed a new garage door so called them and Technician Hannah came out to give us an estimate. She was on time, professional and asked what we were looking for in a door. After measuring she presented what we were wanting and put all the information into the phone then sent it to us by email. It took all of approximately 45 minutes and received by email quickly. We also loved that my husband received a veteran discount. A nice bonus! Hannah was very personable and a joy to know, We are purchasing and can’t wait to have our door installed.
- Debbie Jordan