has received 3111 reviews, averaging 5.00 Stars:
Shelbyville, KY
Vine Grove, KY
Excellent service technician - Kyle
- Michael Trotta
Borden, IN
I chose Precision due to their reputation in the community. They did not under serve. My technician, Mark, was prompt, courteous and professional.
- Denise Williams
Louisville, KY
Firstly, to point out extremely nice and kind tech you sent, Mark Keown, absolutely cultured and civilized guy, who patiently and with full respect listened to what I had to say…explained problem to my satisfaction, fixed it quickly and efficiently! Kudos to this technician! Secondly, which also should be kind of Firstly too, I was very disappointed that this springs problem happened now, 2026, after this door were installed 2018. It’s very, very soon to expect this problem and not cheap fixture(parts). It is my opinion, that even it’s manufacturer’s problem, bed quality and so on, it should be definitely discussion between Precision company (bcs we are primarily your customers) and manufacturers. It’s unacceptable what happened to us. Regardless of statistics, nobody I know, have this short life parts! Would like to have some feedback from you guys…would like to hear what that manufacture have to say!! This is not couple of $ but really expensive “game”. Thank you.
- Belma Kantardzic
Product:
Jeffersontown, KY
Technician showed up on time explained how what he was doing.Walked me through wi fi activation programmed my car to new door opener.Cleaned and removed old parts and was a very polite individual
- Harold Mann
Product:
Louisville, KY
Great service.
- Robert Templeton
Product:
Louisville, KY
Very professional from first phone call to end of repair. Really nice young man who was the technician.
- Carl Balderson
Louisville, KY
They were quick to respond when I use them prior. They were quick to set up an appointment. I knew my equipment was old. Needing the keypad reset and an extra garage door opener was not possible with units that were over 20 and possibly 25 years old. New ones were installed. I was satisfied with the technician. He explained what he was giving me and that I should register my equipment. When I went to register them, I was asked what model which I couldn’t find on any of the paperwork I was given. So I guessed one. Then they asked for a copy of my receipt. I had none. Instead, I sent a photograph of precisions letter acknowledging their service.
- Harriet Blankenship
Product:
Louisville, KY
Today my technician was Austin. We’ve used precision over the years for 2 new doors, a motor, and sensors. Always professional. They even work if you’re not home. Extremely responsive.
- Nathan taylor
Shepherdsville, KY
I’ve used Precision many times for my garage door repairs. They are consistently professional and courteous. This last visit was with Jason. He showed up when promised. He presented me with my repair options and explained the pros and cons of each option. He was patient with all my questions. The work was completed quickly and accurately. I would definitely recommend Precision.
- Mark Hopkins
Jeffersontown, KY
I was not familiar with Precision when I called, but I was looking for a company that could fix my garage door, at a fair price and as soon as possible, since the door would not open. I was surprised, when their representative showed up, within an hour, and repaired my door at a very good price. He was very knowledgeable of his products, and was able to help me make a couple of decisions.
- Robert "Dennis" Tyler
Taylorsville, KY
Had did work for us in 2012 always did a great job. Wanted to deal with company that does what they say.
- russell cranmer
Product:
Shelbyville, KY
Great service! replace rollers and opener
- Tina Fowler
Excellent service provided by Jason!!!
- Teresa Barrett
Louisville, KY
Great tech. My door would not close. The tech came on sche. Took care of the problem. He even checked another issue with my door and told me what needed to done to keep my garage door running smoothly. Gave me the price and I will have it done nxt month.
- Debra Alberhasky
Georgetown, IN
The time had come to replace our garage door motor, and Precision was very responsive and professional. Total time to replace the motor, sensing eyes, and controls was around 1.5 hours.
- Bryan S.
Louisville, KY
We were in a bind when our garage door was stuck half open and wouldn't open or close from there and was clearly off kilter. Our car was stuck inside. Trey Martin did a fantastic job getting our issues fixed, which included fixing a roller, cabling and some other items on the door. The door now closes better than it did before. Trey was very polite, friendly, patient and did what it took to get our garage door working again!. Because of how he handled the visit we will definitely go with Precision door the next time we need help or a replacement. Give Trey a raise!!! We will be recommending Precision to others!
- Jim Meade
Louisville, KY
It was easy to get a convenient time right away. The fix for my door ended up being an easy fix and there was no pressure to try and replace anything that wasn’t broken. Jacqueline was extremely helpful and friendly.
- W S Walston
Brandenburg, KY
Your technician, Kyle, was very respectful, professional, and keen throughout the process of assessing my garage door's performance. He was very thorough in his actions for lubricating all parts of the door that move (hinges, springs, bearings, chain, and door edges) to ensure the smoothest operation possible. I am very pleased with Kyle's services. He was very easy to converse with and understood my concerns. Please pass along my thanks to Kyle for his honest, fair, and professional services today.
- Jerry Albritton
Louisville, KY
Everything was explained clearly to me before work was done. Afterward , again when the job was finished . They serviced my garage door in 2014 so their repairs last.
- Mary Radwell
Mount Washington, KY
We liked the service.. Price was more than we expected.
- Linda Brangers
Rineyville, KY
Work was excellent and technician was very knowledgeable. The price of the work done was very high. Charging $50.00 for a pully blew me away. Overall, work was great, but your pricing was terrible. Will probably noy use Precision doors again.
- Cindy & Bob McLain
Jeffersontown, KY
One of my garage door springs broke today and within an hour of calling Precision, the technician, Jason W., arrived. He installed two new springs and new bearings in less than an hour. His service was prompt, courteous, and professional. I was very happy and satisfied that I chose Precision for this repair. I highly recommend their services.
- Steven M.
Jeffersonville, IN
Young man did an excellent job and will mannered thank you for serving me
- Jonathan Pitmon
Georgetown, IN
Found it with an internet search. I was able to book online for same day service. This is my Dad’s garage. Austin was prompt, professional and courteous. The problem was diagnosed and fixed in minutes. Thanks so much! Therese
- Therese Melchiorre
Louisville, KY
I really appreciate the quick response after calling. The appointment was made the same day and Jason advised us on what our options were after he arrived. He was very cordial and professional. Had our new garage door opener installed in no time. Thank you for a job well done.
- Patricia Thorpe
Louisville, KY
The tech was very friendly and professional
- Neil Meredith
Product:
Corydon, IN
Great customer service! Response time was fantastic and Trey was very professional, polite and did a great job. Definitely my go to Garage Door service provider when needed.
- Rick Taylor
Product:
Louisville, KY
Your commercials on television are completely accurate! We are very happy with the service we received today. My husband was sing your song!
- Lynette Clark
Louisville, KY
I've been a customer of Precision Garage Door Service for 13 years. My service was once again excellent. I received an appointment the day after I called. Dakota, my Technician, was efficient, courteous, and professional. I appreciated that he had all the supplies to do the job with him. He gave me guidance on maintenance I should be doing to keep the door operating properly. I trust this business and will always refer anyone who needs garage door solutions to Precision.
- Erin Foley
Great communication from the beginning to the end. Pricing and service was excellent. Definitely recommend!!!!
- Scott Yaroma