Garage Door Repair in Kentuckiana - Page 26

Chris H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am fairly new to the Louisville area. Sadly, I heard a loud boom the other night, and couldn't figure out what it was. The next morning when I went to go to a doctor's appointment, I realized the boom, was the spring to my garage door. I had seen the commercials on TV for Precision and looked them up. I noticed their reviews were all positive, so I called them. Tim came out to my house and was awesome. He explained what was needed to get the door up and running again. Upon further inspection he found another issue but wasn't pushy about getting it repaired now. I'm glad I chose to though. Once he got the parts off, he found another broken piece. Had I not had them fix it all at the same time, I found have been dealing with a bigger issue later. Thanks, Tim, for all your hard work.

Maggie Patten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I made an appointment online and had to call and change the next day. All was easy and customer service was great! My window of time was between 2-4 and Kyle arrived right after 2pm. He was very friendly and quickly repaired the small damaged area on my garage door and was out of there in about 30 minutes. Would highly recommend Precision!

Joyce Teel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision door had their technician Dakota install a garage door opener and new remotes last summer. I had some difficulty with the keypad in December, which Dakota addressed, remedy the situation and all was well. The keypad stopped working again, and Dakota returned and installed a new keypad again solving the problem. Dakota is a very professional, friendly and helpful young man and your service has been A-1.

Johnny Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very happy with the turnaround time for my appointment. I called at 8:15 AM and tech was at my house at 9:45. Tech was friendly. Fixed the issue in less than an hour. My only complaint was cost. As I mentioned, tech took less than an hour to fix the problem, but the charge was over $400. I just feel that’s high for something that took less that an hour to fix and required no new parts. Other than this, I was pleased with the experience.

TERRY SEWARD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When we purchased our home and had the garage added on, we chose Precision Door. The door was beautiful, but some time later we had the "windows" changed and made it even more beautiful. We have owned our home for 24 years and have had the same door for as many years. The young man who came to exchange two of our garage door openers inspected the door and motor first and informed us that: (1) the motor had lasted a lot longer than most motors and (2) would need to be replaced with the next 2 years. So we not only had a new motor installed but he also programed our 2 new garage door openers and the automatic opener in one of our cars. He was an excellent technician and really did us a favor by letting us know that the motor was really old and needed to be replaced.

Deborah Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called about my door not working about 10 a.m. and a service tech was promised between 2 and 6. Dakota called first and then arrived a little before 2. He fixed the problem quickly and was very pleasant. Thanks!

Denise Lombardo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I needed a small repair done to my garage door. None of the panels were dented or broken. Your repairman worked less than 20 minutes and I was charged $524.00 RIDICULOUS!!!! I will never use this company again and will not recommend them to anyone I know.

Ryan Creech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very courteous & professional!!

Paulette M

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Probably one of the best customer service experiences I have ever had. The tech, Kyle was personable and professional and a joy to talk to. I can't give enough high praises for him - totally the best. Now I am not a person that worries too much on how things look, I just want it to work but he checked with me on where he could run the wiring for the inside garage door opener could go and set it up. Was more concerned with what I wanted over just slapping something up on a wall. Total satisfied customer and just so you know I simply looked online for a company and picked Precision. I do not know anyone personally from the company. But will definitely recommend them to anyone. Thanks for a great job!!!!!

Adam Boone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric was courteous, timely, and thorough. He completed our repair quickly on the spot. The entire process was seamless from beginning to end.

Christopher Nance

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I discovered that one of my garage door springs had broken around 11:00 a.m. Tuesday morning. I immediately called Precision Garage Door and got an appointment between 12:00 p.m. and 4:00 p.m. Tuesday afternoon. The service technician called around 1:30 p.m. to inform me he was 30 minutes away. The technician arrived around 2:00 p.m. and completed the job around 3:30 p.m. I appreciate the upfront pricing and prompt replacement of my garage door springs. I shall definitely use Precision Garage Door in the future.

Mark Kauffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I booked my appointment with Precision online for the same day. I had a technician here within an hour, he had me back up and running in less than 45 minutes. This included a new motor, new sensors. Two clickers with the availability to open it from your phone also.

Judi Christopher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Best garage door service and sales I've found! Always prompt, courteous and they do a great good for a reasonable price. I couldn't ask for more. I bought a garage door from them and have had repair done

James Heard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was concise and to the point. Discussed the pros and cons of band aid work versus a new door. Decided to buy a new door.

Sherry Workman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

When my garage door opener started giving an error code. I knew exactly who I had to call! Kyle F. with Precision came out told me what was going on, gave me options and fixed the issue! He took the time to answer all my questions. While here he was very kind and professional. He did a great job!

Ted Heitzman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dakota, the service tech was great. Very informative & Knew exactly how to fix my problem. I Recomend this Tech & F to anyone. 1st Class operation Ted Heitzman -Louisville, KY

Frank Pafundi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

#5 STAR QUALITY AND SERVICE!Don't even think of any other company because the best is right here.Thankyou Alex the installer for your Professional work.I could'nt be more pleased with this project.PRECISION IS THE BEST IN THE STATE...thankyou! =)

Mike H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Super Quick response time and the tech was really nice and explained things well.

Beth Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Eric Mitchell is Very efficient and knowledgeable!!

Ron Hamby

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company to deal with. They were quick to come out and our technician, Jason Wallace, was awesome to work with. He was knowledgeable, communicated well, and did everything he said he would do. This is my garage door team from now on.

Mary McCuen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle was awesome & was very helpful! He knows the job well and is very courteous. It was a pleasure talking to him. You can give home a nice raise!

Bert Kremer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent is the one word summary of my experience. Finally, a company that lives up to their advertising. Called them at 7:45am today. Technician (Tim May) arrived about an hour and a half later. He was very, very personable and professional. He explained what I needed and the cost of the repairs for me to approve. He completed the repairs in about an hour and I was back in business. What fantastic service and it came with a two year warranty! Simply put, it was an excellent experience from top to bottom. I strongly recommend them for garage door work.

Irina Ali

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hi there and I do appreciate how easy it was to schedule the appointment. Also, the personnel who came out this morning was professional, informative, and helpful. However, although he did did some basic maintenance and added a surge protector, the garage is still making a the loud squeaking sound while opening. Me and the Precision personnel did actually check for this while he was here and it seemed as though the sound had stopped. But as my wife just returned home and opened the garage, it went right back to doing it again and then remained the same as I made more attempts at opening the garage. I would like for Precision to identify and resolve the issue. My total charge for the visit was right under $300.00. Not cheap at all, but I understand and was willing to pay for sure. But would like this item that I've mentioned to be fixed please. Please let me know if this can be scheduled soon? Thanks in advance. Amad Ali U.S. Army (ret)

Gloria Hodge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician provided professional service and completed the installation with excellence. As a result, our new garage operates much quieter now.

Cathy Gibson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was a Saturday and my car was " trapped " in the garage, the door spring broke... couldn't even lift it manually. My neighbor told me to call Precision..long story short.. technician Kyle was here in a short wait, assessed the options clearly with no pressure and successfully repaired the door. My repair came with a 5 yr warranty, labor included. The response time from call to fix was such a surprise and relief.

William Nusky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brent arrived as scheduled. He is a very friendly person who was able to correct our door problems very quickly.

Curtis S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you Precision Garage Door and tech Dakota for prompt, professional service!

Sarah Sailing

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you so much Tim the technician was right on time everything went so easy , I usually read reviews they are true Tim called me and told me when he would be her and he was right on time. Words can not express my experience with Tim he diagnosed the problem and fixed it and gave me knowledge about the door, he was fantastic. Thanks to precision and special thanks to Tim. I highly recommend precision garage doors.

Rich Frazier

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was quick and professional however 500.00 dollars for two springs that should have been maybe 200.00 for both is more than just a bit high. Tack on the 65.00 charge for fuel,shop parts, and disposal on top of the 125.00 safety inspection. I don’t know, a 1000.00 dollar torsion spring replacement just seems to me to be quite high. Before any comments about choice, yes it was my decision to have it done, however although I have used Precision in the past I will not use them in the future. Also, if you can show me an invoice that shows you pay 195.00 per spring which allows the typical 30% markup to 250.00 I will apologize and remove this post.

Lee Narrell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Kyle was a total professional. He was knowledgeable and friendly. Overall a great experience!