Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2463 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Bardstown, KY
John Hill did an excellent job on my door spring replacement. Precision door service is always dependable and on time.Wish all service people would take a lesson from Precision. They might get more business.
- Jackie Crume
Louisville, KY
Josh was very professional and knowledgeable. He did a great job.
- James Bryan
Product:
Shelbyville, KY
Service Man did a great job, changed both springs and 10 rollers on the door, explained all the cost and details before he did the work. Very pleased with his work.
- Colin Stewart
Product:
Louisville, KY
I recently had Precision replace the bottom seal on my garage door. I called and they gave me an appointment for the following day. The technician (David) called to let me know he was on his way. Upon arrival he was very upfront with my options and what the cost would be. He also gave me a complete review of the condition of my door, opener, springs, rollers etc. I was very satisfied with his work and intend to use Precision when the need arises.
- James Cotter
Shelbyville, KY
the service tech came to our door 15 minutes prior to beginning of time window. He was very professional, ask me to remove the vehicles from garage, told me the charge for the service and equipment. He programed the new opener-remote . Made sure both doors were programed into opener . Presented me with invoice, gave him payment, he sent via email my paid invoice . Love when a plan comes together as intended, thank you Precision Garage Door Company
- Ralph Evitts
Louisville, KY
Our Technician was very responsible on wearing his mask and social distancing explained everything very well and did a very good job he also called ahead and was on time.The best part was same-day service.
- Garry & veronica Bruce
Louisville, KY
Excellent service. Arrived sooner than expected and repairs were completed sooner than expected. Service technician, John, was very professional.
- Ella Allen
Louisville, KY
Did excellent work and answered question about possible upgrade.
- Mike Davis
Product:
Louisville, KY
Very happy ,you showed up when you said you would, You did what i wanted done and told me about other issues that may need attenstion in the future. Happy with the price. But most importantly MY GARAGE DOOR OPENS AGAIN Thanks so much RYAN
- Ryan Robinson
Taylorsville, KY
Rick did a great job installing new springs and bearings on our garage door. I received service the same day. Precision was professional from start to finish!
- Stephen Blanchette
Louisville, KY
My technician was John Hill and he was knowledgeable, professional and most of all very nice! I had a new motor installed along with rubber rollers and lube job. He also checked out the whole set up which helped to put me at ease. He was very fast and proficient at what he did. Thank you!!
- Becky Ware
Louisville, KY
Every time I've used them they have been prompt, friendly, and did a good job!
- Mike Baughman
Louisville, KY
Great job! Service tech was excellent. Clear information and service.
- Anna Mckay
Louisville, KY
Service could not have been better. Very nice and knowledgeable technicians. My original problems occurred on a Saturday and Precision was the only door company open. That really saved my day.
- John Ernst
Louisville, KY
I called a company that had serviced my garage door before but they couldn’t come out until Wednesday of the next week. I saw Precision’s ad that said same day service in some circumstances and weekend service at no extra charge. This was on a Friday. I scheduled a service appointment for Saturday morning. The technician was very friendly and knowledgable. He diagnosed the problem and gave me a choice between a repair and a new opener with prices. There was no pressure. I selected the repair at this time.
- Denny Flannery
Louisville, KY
I used your service before and I was pleased. The technician that arrived at my home today was very knowledgeable in explaining all my issues regarding my garage door. He went over the whys and if not questions I throw at him. En is his name. En was very polite, a good listener and patient with me.
- Barbara Gates
Product:
Shepherdsville, KY
I was having trouble getting my garage door to go all the way down so after reading some reviews, I called Precision out to look at it. A friendly young man showed up, but sadly it quickly became apparent that he had no real intention of fixing my garage door. Not for a reasonable price, anyway. He told me there were so many things wrong with the door that it would take more then 700.00 to fix it, then he proceeded to try to sell me a brand new garage door for more then twice that price. I quickly paid the service change and sent him on his way. A couple of days later my brother came over and made some minor adjustments to the door and the door was going up and down normally again. The bottom line is this, I wouldn’t trust a company that would treat their customers this way. He was trying to sell something without being honest about it. I would not recommend this company to anyone.
- Jimmy Huckaby
Louisville, KY
Rick was our installer and was a perfectionist. Great job and explained how everything works. I am a repeat customer and highly recommend their service.
- Larry Fairless
Taylorsville, KY
My husband and I are very happy with the work done by Precision, the technician was well informed snd did an excellent job in repairing several springs on our garage door!
- Martha Yates
Louisville, KY
Josh is a great tech. He knows what he is doing and takes pride in his work. Hard to find people like that now days.
- David Smith
Louisville, KY
What amazing service! We were given a 2-hour window for arrival & promised a call when they were about 30 mins away. Both were right on. Rick diagnosed the problem, gave us 3 options for the repairs and got to work quickly. He was very professional and polite and left the work area totally clean. We highly recommend Rick @ Precision Door Service!
- James Stich
La Grange, KY
There realize there are back logs in many manufacturing areas. I experienced one in trying to replace my double garage door. The first company contacted postponed the work for nearly 12 weeks. I finally contacted Precision and after a visit from them signed a contract. The new door, rails, spring and gaskets were delivered and installed, as contracted, 10 days later. I could not be happier. My new door is made of the highest quality material. The workmanship is outstanding and I am a happy camper. The installers were courteous, highly qualified and worked hard to install the door in less than 3 hours.
- Tom P.
Product:
Crestwood, KY
Best service and EXCELLENT value!! Keep up the good work guys!!
- Alan Sawyers
Product:
Louisville, KY
On time....common sense explanation...gave options for repair. Have used them before and will definitely use them again.
- Melanie. Fadel
Louisville, KY
While I appreciated the initial "chat" person as well the person who called me to verify the appointment, the service guy lost you our business. He insulted my intelligence by speaking as i if I knew nothing about the process, was a "salesman" more than a repair guy, and spent quite a bit of time rambling on about many things not associated with garage door repairs. Very unimpressive
- GregA
Thank you for taking the time to provide this information. We rely heavily on our customers for feedback and while this news is disturbing, it is very much appreciated. We truly apologize for your experience and will handle this appropriately.
Mount Washington, KY
Josh was very helpful and explained everything in detail. I would recommend him and Precision to anyone.
- Teresa Keith
Product:
Louisville, KY
Jeremy Hurt serviced my garage door shortly after I made the call. He inspected my garage door and advised me on how to properly maintain it. I will ask for Jeremy for any future service calls.
- Paul Werle
Simpsonville, KY
David came in and evaluated my situation. Gave me several quotes but didn't pressure me to do the most expensive option. He performed the maintenance required. Then gave me some advice on things that may need to be addressed later. Very professional !!
- Richard Johnston
Product:
Louisville, KY
I was very pleased with every facet of my service call with Zach who I found to be very courteous and knowledgeable about all facets of garage doors and related issues. I wanted to know if there was anything that could be done to improve the exterior appearance of my current garage door realizing that it would not be a good investment of money. I quickly confirmed that I needed to replace my garage door, and Zach was kind enough to prepare a proposal for my review even though he understood that my timing to install a new garage door would be at some point in the coming year. Zach provided me a very informative experience leaving me very impressed with Precision Overhead Door Service.
- JoAn McClendon
Precision did a great job! I called them on a Saturday morning at 11:00am, and by 4pm my garage door was back in business! They quoted me several different options, and even worked with my home warranty company to give them the details so I could be reimbursed. Highly recommend!
- Mark Hamner