Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 3217 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Shepherdsville, KY
I was having trouble getting my garage door to go all the way down so after reading some reviews, I called Precision out to look at it. A friendly young man showed up, but sadly it quickly became apparent that he had no real intention of fixing my garage door. Not for a reasonable price, anyway. He told me there were so many things wrong with the door that it would take more then 700.00 to fix it, then he proceeded to try to sell me a brand new garage door for more then twice that price. I quickly paid the service change and sent him on his way. A couple of days later my brother came over and made some minor adjustments to the door and the door was going up and down normally again. The bottom line is this, I wouldn’t trust a company that would treat their customers this way. He was trying to sell something without being honest about it. I would not recommend this company to anyone.
- Jimmy Huckaby
Louisville, KY
Rick was our installer and was a perfectionist. Great job and explained how everything works. I am a repeat customer and highly recommend their service.
- Larry Fairless
Taylorsville, KY
My husband and I are very happy with the work done by Precision, the technician was well informed snd did an excellent job in repairing several springs on our garage door!
- Martha Yates
Elizabeth, IN
So happy about the service. The precision employee was very nice and new what was needed to make our garage door safe.
- Chris Clem
Elizabethtown, KY
I highly recommend Precision Garage Door for all of your garage door needs. They are fast, friendly and very professional. I received service within 24hrs of contacting them and the Service Tech (John H.) was extremely proficient and professional.
- Kevin Hilson
Louisville, KY
Josh is a great tech. He knows what he is doing and takes pride in his work. Hard to find people like that now days.
- David Smith
Louisville, KY
What amazing service! We were given a 2-hour window for arrival & promised a call when they were about 30 mins away. Both were right on. Rick diagnosed the problem, gave us 3 options for the repairs and got to work quickly. He was very professional and polite and left the work area totally clean. We highly recommend Rick @ Precision Door Service!
- James Stich
La Grange, KY
There realize there are back logs in many manufacturing areas. I experienced one in trying to replace my double garage door. The first company contacted postponed the work for nearly 12 weeks. I finally contacted Precision and after a visit from them signed a contract. The new door, rails, spring and gaskets were delivered and installed, as contracted, 10 days later. I could not be happier. My new door is made of the highest quality material. The workmanship is outstanding and I am a happy camper. The installers were courteous, highly qualified and worked hard to install the door in less than 3 hours.
- Tom P.
Product:
Crestwood, KY
Best service and EXCELLENT value!! Keep up the good work guys!!
- Alan Sawyers
Product:
Louisville, KY
On time....common sense explanation...gave options for repair. Have used them before and will definitely use them again.
- Melanie. Fadel
Louisville, KY
While I appreciated the initial "chat" person as well the person who called me to verify the appointment, the service guy lost you our business. He insulted my intelligence by speaking as i if I knew nothing about the process, was a "salesman" more than a repair guy, and spent quite a bit of time rambling on about many things not associated with garage door repairs. Very unimpressive
- GregA
Thank you for taking the time to provide this information. We rely heavily on our customers for feedback and while this news is disturbing, it is very much appreciated. We truly apologize for your experience and will handle this appropriately.
Mount Washington, KY
Josh was very helpful and explained everything in detail. I would recommend him and Precision to anyone.
- Teresa Keith
Product:
Louisville, KY
Jeremy Hurt serviced my garage door shortly after I made the call. He inspected my garage door and advised me on how to properly maintain it. I will ask for Jeremy for any future service calls.
- Paul Werle
Scottsville, IN
Great Job! I called on a Sunday morning at 8am when garage spring broke and they had a technician about at 1030am that same morning. They will be my go to people from now on for routine maintenance and or any other service.
- Jason Rider
Product:
Simpsonville, KY
David came in and evaluated my situation. Gave me several quotes but didn't pressure me to do the most expensive option. He performed the maintenance required. Then gave me some advice on things that may need to be addressed later. Very professional !!
- Richard Johnston
Product:
Louisville, KY
I was very pleased with every facet of my service call with Zach who I found to be very courteous and knowledgeable about all facets of garage doors and related issues. I wanted to know if there was anything that could be done to improve the exterior appearance of my current garage door realizing that it would not be a good investment of money. I quickly confirmed that I needed to replace my garage door, and Zach was kind enough to prepare a proposal for my review even though he understood that my timing to install a new garage door would be at some point in the coming year. Zach provided me a very informative experience leaving me very impressed with Precision Overhead Door Service.
- JoAn McClendon
Louisville, KY
David was very knowledgeable and very happy with service! Great job!
- Patsy Cook
Louisville, KY
Called to get an estimate on getting a motor installed on a brand new garage door. I was told there would be a service fee but wasnt told I would be charged $65 to get an estimate. After the technician was here about 10 minutes, to write an estimate, he asked my wife for $65. I feel like the estimate could have been completed over the phone with an additional three questions. Not sure if we will be using this company or not, but feel like we were taken advantage of.
- Derek Caye
Product:
Simpsonville, KY
Josh did an outstanding job! Explained the probable minimum charges after his initial assessment. Walked through each step as he was repairing the door, explaining "what" and "why". Ensured that everything he did addressed the issue and ultimately corrected the problem. He was courteous, professional, and patient in answering questions. Really couldn't have asked for a better service call. Thanks!
- Kerry Groves
Sellersburg, IN
We had our garage door opener replaced by technician John Hill. He took the time to explain all my options, and was very helpful. He replaced my garage door opener and there was no mess, he removed all the parts that he replaced, and was very informative. He took the time to explain all the buttons and what each was used for. I will use Precision Door and recommend them to anyone needing garage repairs.
- Ann Esterle
Service Provided:
Product:
Technician: John H
Coxs Creek, KY
Representative David R. - arrived timely per appointment time - discussed options with price comparison - itemized repair verses replacement cost - professional, curtious, non intimidating - left business card with best contact options
- Donna Hall
Product:
Jeffersonville, IN
RICK DID AN EXCELLANT JOB IN REPAIRING OUR GARAGE DOOR! HE WAS SO NICE AND VERY HELPFUL. WE DEFINIATELY WILL CALL PRECISION DOOR SERVICE AGAIN! THANK YOU SO MUCH! 1
- William Dalton
Pewee Valley, KY
Thrilled that someone was at our home in only a few hours to repair out door. John was friendly knowledgeable and very efficient. Will recommend Precision to family and friends.
- Patricia Meade
Louisville, KY
Your technician Zach,arrived a little before the appointed arrival time, which was great. He immediately started checking to see what needed to be done. He then explained about repairs and the cost. After talking with me and my son we agreed to complete the repairs. He worked non-stop even making a trip to the shop to get a needed part. He was courteous & pleasant. The door runs like new! Thank you Zach.
- Judy Wallace
Louisville, KY
Your technician was very informative, but couldn’t fix my problem. Wrong make—no original parts. I appreciated his business manner. Zack, I believe was his name. #5
- Marilyn Sandy
Louisville, KY
I was pleased with the work
- Prafula Sheth
Louisville, KY
Fantastic service today. Prompt response and knowledgeable. Thank you. I will be sure to recommend your company to others! ????
- Doris Benson
Shelbyville, KY
Dwayne was very thorough with finding our problem and also extremely personable.
- James Husband
Louisville, KY
Great Service
- Teresa Glaspie
I used your service before and I was pleased. The technician that arrived at my home today was very knowledgeable in explaining all my issues regarding my garage door. He went over the whys and if not questions I throw at him. En is his name. En was very polite, a good listener and patient with me.
- Barbara Gates