Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2977 reviews, averaging 4.88 Stars:
Jeffersonville, IN
Product:
Louisville, KY
Estimate on a new garage door. Ian came out and was extremely professional outgoing and knew exactly what he was talking about. Anytime I need garage door work I will be calling precision and asking for Ian.
- Richard Hardin
Crestwood, KY
Great technician for a first time customer he knows how to talk to people and present the problem understandablyEN thanks kent
- Kent Meglemry
Prospect, KY
Thank you very much to John and Precision Overhead Garage Door Service. We had a broken wire to the electronic eye at the bottom of the garage door. It was a simple fix. And John completed the task quickly, efficiently and courteously. However, we had been living without the ability to use our car's clickers to open the garage door for several weeks because we thought it would be a hassle to get it fixed. Not true. We called after 12PM. We got an appointment at 4PM. It was fixed by 4:15PM. Now, we are good to go. Thank you.
- Dan Moyers and Sarah Smith
Louisville, KY
Josh showed up promptly, was courteous and professional, and stayed long enough to do the job right. Excellent service.
- Chris Fitzgerald
Product:
Louisville, KY
Kyle Cundiff was very nice and knowledgeable person. It was refreshing to talk to him because he saw our needs and seemed to be very trustworthy.
- Will Casper
Louisville, KY
Josh D did a great pro job rehabbing our door with proper springs and rollers. He was prompt and was done in less than an hour.
- Lawrence Bennett
Crestwood, KY
Quick fast and efficient. Couldn’t be happier with the service. Unfortunately I think I overpaid when I did some research.
- Brian Hicks
Mr. Hicks, Thanks for taking the time to send us this review, and thanks for complimenting our quick, fast, efficient service. Those are three of our core goals here at Precision Door of Louisville. Another main goal is to offer our customers the best possible products and warranties available. We do offer standard cycle springs at a lower cost, but they come with significantly lower warranties, and will result in earlier breakage and costly return repair trips. We will come back and out the standard cycle springs up if you choose to call back and ask, but they will revert to a 2 year warranty. I hope this helps you understand our pricing better.
Product:
Louisville, KY
Repair of cables that lift and close the door. Everything was excellent.
- Jerry Gregory
Product:
Lanesville, IN
A-! Service!!! Was given 3 levels of repair and I chose the top level as I wanted no problems for the next 7 years with what was repaired.
- Joe Nizzi
Product:
Jeffersonville, IN
I’m so glad that I called Precision! They were able to come to the home the next day and David was FANTASTIC! He first called my Aunt and tried to walk her through a sensor adjustment before making the trip. He was very nice and great to work with. Thank you Precision!
- Kelli Tungate
Fisherville, KY
The driver arrived early, he was very friendly and went right to work fixing my problem. My garage door would go up for no reason or it would stop half way going up or down. The problem was one of my openers. No problem. He programmed another opener and bingo no more crazy door and all works fine. Thank you for the prompt and friendly service. If I ever need my garage doors fixed I’ll be sure to call Precision to get the job done. Have a wonderful day. Thank you,’ Donna H. Fisherville, Kentucky
- Donna Hays
Louisville, KY
Great service and communication.
- David Thomas
Shelbyville, KY
Wonderful customer service! Professional, kind, & did more than what was expected!
- Lori Ethington
Louisville, KY
John Hill (the Technician) did a great job of trouble shooting the problem and coming up with a solution. So glad this is fixed.
- Beth Tomlinson
Pewee Valley, KY
Very impressed. Technician arrived early and totally explained our repair. Would definitely recommend
- Kathy Swinnigan
Louisville, KY
No repair preformed.A few squirts of WD40 and fooled with some wires. It seemed his goal was to sell me a new opener and anything else he could add on.I have been in business 40+ years and see this a lot.He seems like a nice person and always addressed me as Sir.This run should have taken 15 minutes they were there more than a hour.Your man is a heavy smoker and smoked on the job. in the garage,in the driveway and in his truck where it seemed he spent most of his time.
- Dan Dreher
Mr Dreher, We are sorry that we could not duplicate the problem you were having after our thorough 25 point safety inspection, and therefore did not recommend any repairs. We did note that your opener was significantly older than typical lifespan, and did offer/ recommend replacement. We did perform a free lubrication with our own proprietary lube at no charge as a courtesy. We thank you for bringing our technicians' smoking on the job to our attention. Our policy is that our employees only smoke in their vehicles, if at all. He has been counseled.
Louisville, KY
I was backing out of the garage and instead of hitting a "light" I hit the car garage door button. The garage door hit part of the car, bounced back up but would no longer work. On a recommendation from a neighbor I called Precision. Josh came out in less then 2 hours and repaired the track to the door. I did not expect such prompt service on Friday afternoon. Between the prompt service and Josh's professional and kind demeanor, I recommend Precision.
- Barbara Kuhn
Sellersburg, IN
Josh D was awesome! Really knew what he was doing and took care of it really good! Made suggestions and explained differences of what could be done and what was the best way. Thank you so much josh
- Jason Whalen
Product:
Louisville, KY
Super fast service, friendly staff.
- Maikel Perez
Product:
Louisville, KY
Nice estimated
- Diane Garrett
Prospect, KY
Just met with Sarah to select my new door. She was fantastic. Sarah was so helpful in making my selections. This is my first experience with Precision and I am very impressed so far.
- Linda Fisher
Louisville, KY
I had used Precision Door in the past and was very pleased then. Precision Door was my one and only call. Their representatives, John, came out the same day I called and was very informative and helped me with my decision without being "pushy" or talking down to me. I really appreciated his help/concern. The technician that installed my door was prompt and did an excellent job. He also was very genuine and I appreciate that. Thanks Guys!
- Betty Bingham
Product:
Louisville, KY
Why I went with Precision, after contacting 3 - 4 service related companies (Overhead Door Repair Companies) I was struck with the professionalism demonstrated by Precision over the phone and the very professional website presentation online. The technician (David) was very knowable of his job, and product awareness, very quick to write up his recommendations with a "no pressure approach solution" to correcting the my garage issue. A 5 STAR RATING!!!!!!!!!
- Charles Palmer
Louisville, KY
Absolutely one of the BEST companies I have ever worked with. Sarah was prompt and efficient in the evaluation of my situation. Josh was expert at making the repairs. In addition to their attitudes and professionalism, the price was FAR BETTER than any one else. I will tell all my friends to call Precision for their garage door problems or if they need a new door. I can not give these people any thing but a perfect score.
- Rita Rocca
Product:
Jeffersonville, IN
Our technician, Dave Crowe, was just awesome. Super friendly and personable not to mention highly knowledgeable. He was polite and was able to assess my garage door situation and provide several solutions with 100% honesty in how far he thought each solution would last. After we made the decision he got right to work and had it wrapped up within an hour and our garage door works better than it ever has and is even much quieter. Highly recommended, you won’t be disappointed!
- Brett Schlagel
Product:
Jeffersonville, IN
John was knowledgeable professional and completed work in a timely manner.
- David Shelton
Sellersburg, IN
Kevin and David Reidinger installed our new garage door and control pad on 2-14-20. These guys were very professional and skilled. It didn't take long for them to get the old door down and install the new doors, hardware and control pad. They took the time to answer our questions. The whole process from getting a quote to install was professionally done. I would highly recommend Precision Door for anything garage door related.
- Chris Wiseman
Product:
Shepherdsville, KY
Great service in a very timely manner. The pricing was also affordable. Thanks for correcting my door issue.
- Tim Hansel
Louisville, KY
Great job by Jeremy. I would not hesitate to call Precision again.
- Thomas Mayes
Product:
Excellent response time, Excellent service!! David is the best!
- Sandy Bammann