Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2837 reviews, averaging 4.88 Stars:
New Albany, IN
Louisville, KY
Excellent service man. Provided options for all price points as well as pros and cons with each selection. Took the time to explain work. Would recommend and use again for future business.
- Derrick Tobias
Product:
Jeffersonville, IN
Rick was very nice and really worked quickly. He talked over some options with us and did not pressure us to buy anything at this time.
- Tina Manzer
Louisville, KY
Due to a component failure the garage door failed to close. Precision technician, Zack after inspection, suggested that a new door install would be a better value than an attempt to repair using the existing door. I agreed and after being presented with options chose a door that matches the old door in appearance and color. Zack was very helpful and polite during our interaction.
- Bill Nichelson
Product:
New Albany, IN
Travis fixed our garage door operation with repair of one wire. The wire had been broken by a raccoon which accidentically got locked inside when I closed the door without knowing the raccoon had come inside when the garage was left open at sunset. We still need some new parts to be replaced tomorrow.
- Bruce Rush
Louisville, KY
Our experience with Precision was great! Rick was very knowledgeable, professional and honest. He presented options and then advised us of the best course of action. All the work was completed in a timely manner on the spot We were very happy with Precision!
- Roy and Jenny
Service Provided:
Product:
Technician: Rick M
Louisville, KY
Rick provided great customer service and and an overall great customer experience. he seems knowledgeable and provided detailed explanation as to what needed to be repaired. he also was very prompt in getting the job done. Thank you Rick appreciate your efforts. You represent your company very well!
- Erica Moore
Louisville, KY
Rick May was our tech he was pleasant and knowledgeable. work was done quickly and efficiently
- Sandy Sims
Louisville, KY
The product and installation was great. Just make sure you get what you told in writing. You may not get all you where told. They did meet my needs and I am happy
- Matt Johnson
Product:
Louisville, KY
On 08 Sep 2020, a Triple Touch Bottom Seal was installed, and the serviceman did not consult with the owner about it not fitting the garage door precisely. The second visit by the same serviceman had no results, said that was the only Bottom Seal that Precision had, that my door thickness was too thin and that was all he could do. HELP! Unhappy customer...
- Bert Baldes
Product:
Louisville, KY
Had door installed before. Has worked well up to this point.
- Michael Merriweather
Product:
Goshen, KY
We have been customers of Precision Overhead Garage Door for over ten years, and have always been impressed with their timely, professional and customer friendly approach to business. Yesterday morning, our spring and cable assembly, having outlived its five year life expectancy by another eleven years, died. I called Precision, and their service tech was onsite in the afternoon. He gave us several different ways to approach repair or replacement, and discussed each option with us in detail. Once the decision was made, he went to work. The job was done, and cleanup finished, within a little over an hour. Very pleased - cannot recommend highly enough. We purchased springs, cables, shaft, mounting plates etc.
- Fred Burr
Product:
Scottsville, IN
Excellent service from Precision. The tech was Rick and he explained everything very well and gave me 3 options. There was not any pressure to pick the most expensive option. It was entirely up to me.
- John Craig
Coxs Creek, KY
Very Professional!I would highly recommend!
- Shane Bowman
Product:
Louisville, KY
great service and the workmanship was supberg. Great job all the way arround
- Bob Hughes
Prospect, KY
Travis was great! He let us know what was involved in the repair and completed it in a timely manner. This is the second time I have used Precision and the service has been above and beyond each time.
- Millisa
Product:
Shepherdsville, KY
Rick did a great job of diagnosing, explaining, and fixing the problem. I’ll definitely recommend this company to anyone.
- Paul Slone
Louisville, KY
Rick from Precision was able to accommodate my schedule and showed up when expected. He also is very knowledgable about replacing parts. Our spring broke and he was very efficient on replacing it and very tidy with his work. Extremely helpful and respectful accommodating us in our situation. I would highly recommend this company for their professionalism and quality of work.
- Karen
Louisville, KY
Technician was on time, explained what needed to happen and fixed it. He also informed me of choices in case I want a new door and spring system. I was very pleased.
- Tim Baker
Louisville, KY
Tech that performed work was very professional. Explained everything that needed to be done and the repairs that he performed. Great first time experience.
- Jamel Johnson
Louisville, KY
Mr. Womack was very polite, very thorough on his inspection and installation. He explained thoroughly and answered all my questions. If all of your employees are like him, you are very lucky!
- Paul Hahlen
Product:
Louisville, KY
5.. The technician assessed the damage and gave several options for repair. He was thorough, pleasant and knowledgeable. We were very pleased with the outcome on a damaged door. All those I spoke with in the office were friendly and hellpful.
- Carol Dawson
Pewee Valley, KY
Got a same day appointment, Labor Day no less. The technicians who repaired my door were polite, professional, and were following all Covid protocols.
- Larry Duncan
Product:
Louisville, KY
Fantastic service. I called on Sunday afternoon and had an appointment for first thing Monday morning. The tech that came out was named Dave and he was fantastic. He was so nice and got our problem solved quickly. This is the 2nd or 3rd time we've had to call Precision for a service call and they never been anything but fantastic. I highly recommend them.
- Joy Hardin
Prospect, KY
Excellent professional service
- Patrick & julie Taafe
Louisville, KY
When our garage door opener started having issues, we contacted Precision Door Service. They were so easy to work with from the beginning...scheduling, technician's (Travis) responsiveness, his knowledge and helpfulness. They even came out on a Sunday! I would recommend this company because I was very happy with everything...so glad my garage door is functioning properly so I can sleep again!
- Nancy Ackerman
Product:
Louisville, KY
Delighted to get next day service even on a weekend. Called as promised, arrived within the appointment window. Inspected the mechanisms and made a recommendation that pretty well matched what I was given and opted out of 9 months ago. All should be good for a long time.
- Beth
Jeffersonville, IN
Friday morning I discovered the that my garage door didn’t open. When diagnosing the problem I found that one of the lift springs was broken. One call and I was scheduled. Travis was knowledgeable and on time. I recommend this company and will call again if I need their service. Thank you!
- Scott Harper
Product:
Louisville, KY
Technician arrived on time. He wore a mask and gloves, which I appreciate it. He explained what needed to be repaired, completed the repair in 20 minutes. Also, he was personable and professional. I would definitely recommend this company.
- Lavella and derek Harris
Louisville, KY
These guys were great! Josh first came to the house to help us determine what we had to do-fix or replace. He worked very hard to get us a door as quickly as he could so that we didn't have to be without for very long. Kevin and another technician installed my door today and they did a great job. It was hot and muggy but they got it done quickly and it looks great. Thank you all for helping out so quickly and doing a great job!
- Cortney Terry
I had used Precision before with good results so I didn't hesitate calling them again. There sent someone out right away to repair my door. The repair person was very friendly and courteous. He took the time to explain what he was doing. If I ever have problems again I will call Precision and ask for same teck. He did a great job.
- Henry Dixon