Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2925 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
The technician and work were great, but the cost was extremely high...
- Greg Kenney
La Grange, KY
In 2011, I had a overhaul to my existing garage door which included everything but the door and opener. A few weeks ago, another spring broke. I pulled my paperwork attached to the door and noticed a hand written explanation of “Lifetime Warranty “ on ALL parts rendered. I showed my receipt to the technician who expressed the company was bought out recently and they will not honor the warranty. Don’t assume a trustworthy company will uphold the liability from the previous owners!!! The technician apologized, phoned Precision with my receipt in hand and still would not honor the previous work. I was told by the technician that everything you have paid for previously shown on this receipt is no where near what we quote today. I had the word done due to bad weather and time; however, I will never give honor for future work with a company who does not honor past patrons.
- Lost customer
Mr. Eldridge, Thank you very much for bringing this to our attention, as well as your time on the phone. I truly apologize for the misunderstanding here and glad we were able to get this worked out. Please feel free to reach out with any questions or concerns in the future.
Product:
Louisville, KY
Prompt, professional service, excellent product, highly recommend, good communications.
- Kent Lee
Crestwood, KY
average job. Left a small mess on my garage floor and didn't put my own ladder back when they were finished using it. The door functions correctly and they did show up on time for installation.
- Chris Biermann
Louisville, KY
Quick and efficient . Explain the process of what to expect. on the new weatherstrip.
- Janice Clark
Louisville, KY
That job in a very professional manner job was done very quick and done well. Will continue to use this company.
- William Carruthers
Louisville, KY
They were the original installer. I’ve used Precision exclusively, and have no complaints. Their service is dependable. All of the times they have helped me, their employees are courteous, thoughtful, and knowledgeable. This past week, I had a nice fellow named Thomas. He fixed my problem, and was informative about what I needed. Thanks to all personnel who have helped me!!
- Judy Yates
Louisville, KY
Great job by tech.
- Amy Seibert
Jeffersonville, IN
Really helpful and professional, would call again if I need repairs.
- Dale Stum
Product:
Floyds Knobs, IN
Precision came to repair our door a couple of years ago. When I broke tgg he a door last night, you are the only company I would have called! I called this morning at 10:30 and Jason arrived by 11!! Jason came and installed our new and VERY quiet garage door opener! Thank you Jason!!!!
- Lynn Shanks
New Albany, IN
I racked my door by getting the edge of my garbage can stuck under it when closing it. Thomas was polite, masked, and thorough. He did try an upsell for our motor, but only because it's almost 30 years old and a newer one may have sensed the pressure and stopped trying to close and cause the racking. He was in and out in under an hour. Fixing the racking, performing some maintenance, and talking me into an upgrade on the rollers. I'm glad I opted for the extras as my door is smoother and quieter than it's been since we moved here 5 years ago. I hope I never need your services again, but I'll gladly recommend you to anyone else who may.
- Corey Capps
Bardstown, KY
In the middle of a Kentucky blizzard of snow and ice, Precision answered the call. My garage door froze and when I tried to open it, BAM! Within 2 days, John was in my driveway to fix my garage door. Thanks John.
- Jeremy Shultz
Louisville, KY
I would like to say thank you for the exemplary service that Jason Wallace performed for us this morning on installing a new garage door opener. He was polite and very efficient while performing his duties. Overall a very nice young man. Thank you, Jim Krinock
- Jim Krinock
Louisville, KY
Excellent service....the technician, Jason Wallace, was very patient, and very professional !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Lee Coles
Taylorsville, KY
In the future if I need my garage door and it's componets repaired, I will be calling Precision. This is what I observed: 1. Excellent workmanship 2. Arrived on time 3 Quailty repair parts 4. Very good explanation of what needed to done.
- Tom Stombaugh
Louisville, KY
After reporting it, in less than four hours, my technician, David was on time, very polite and explained my options. He had both springs swapped out and performed a service tune up in under an hour.
- Greg Gitschier
Product:
Louisville, KY
David did an excellent job in explaining what and why he was doing what he needed to do. Answered all my questions to my complete satisfaction. Great, immediate service. Would highly recommend company to anyone needing service.
- Richard Daniel
Louisville, KY
Called for service on a Friday around noon and service tech was at the house by 6:15pm. He came back early Saturday morning to complete the job. His name was Skip and was friendly and professional. Great service!
- Norman Gerlack
Louisville, KY
The tech (Travis) that came out to give us an estimate was very professional and explained everything to me.
- Steve and laura Lutts
Louisville, KY
very fast, affordable , professional service
- Steve Haysley
Charlestown, IN
I have used these fine folks since 2014 when I had a new door installed on my garage. I have had to call them a twice since then and they have always responded quickly. I highly recommend them.
- Philip Peak
Louisville, KY
Dave R. was great as always. Gave me the options, let me choose, and fixed the issue immediately. Highly recommend Precision, have used them for years!
- Tom Turi
Product:
La Grange, KY
Service was excellent! The technician (Josh Wright) was very knowledgeable, helpful & personable.
- David Clem
Coxs Creek, KY
Excellent service was performed by Rick M, he was very proficient and knowledgeable. He was prompt in arriving and efficient in his time working on my garage door issue. He was able to fix the door and also lubricated all of the moving parts to prevent any additional issues in the future. He was very personable and I was comfortable having him in my home, felt like we had known each other for years. I am a repeat customer and will continue to call upon your service when I need assistance again. Thank you for your most excellent service.
- Phontilla Shuffitt
Louisville, KY
I cannot say enough good things about the Precision team! Same day quote, only took a week to get my door and installation was top notch! Consider me a customer for life, and one who will tell all her friends, too!
- Charlene
Product:
Louisville, KY
Communicated well and did a great job.
- Robin Hundley
Louisville, KY
The service man was very nice ,wore a mask answered all questions. I did find your prices to be high as no parts were repaired . He did an overall check up. I did not have a problem with the service call price, You were suggested by my son in law and my daughter as My husband and I like their garage door.
- Kathy Maize
Louisville, KY
service was great. David his Skip were fantastic and explained the repair process. little pricey, but piece of mind not having to worry about anything else at the moment was worth it.
- Dave Weber
Product:
New Albany, IN
I was very pleased with the service I was provided for my garage door ,The technician Jason that came to the service was very friendly prompt and efficient, the only thing I think is that the price was a little bit high, I have used your company many many times over the years and I Don’t call anyone else because of the good service and knowledgeable technicians, but I think the price was just a little bit on the high side but other than that it was perfect. Thank you very much
- Dean Fawbush
Very pleased with timely response when calling for service. Service technician was very knowledgeable and professional. He made suggestions in addition to the spring replacement needed and I didn't feel pressured with his recommendations, this is somewhat unusual with other types of service providers. I highly recommend Precision and will be contacting within next month or so for upgrade/replacements.
- Tammy Coulter