Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2933 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Service was excellent. Fast response time. Technician Skip worked hard and went the extra mile in completing the repair and install of garage door opener, and door repair.
- Kenny French
Product:
Floyds Knobs, IN
I have used Precision on several other occasions for the repair of our garage door opener. The technician usually calls and lets me know they are coming and upon arrival they take a close look at the unit and can usually take care of the problem. Today not so much, The technician did not call before he arrived and was just pure luck that I was home. I was showing him the problem and the first thing he asked was "How old is this thing?" I said 10 years or so and when he realized it was much older he went on into sales mode instead of repair mood. He went ahead and did the inspection on the door and when I came back out he had my sale options ready to discuss. I asked about repairing it, but he said it was beyond repair. If he hadn't told me that he was kinda new to this I would have just believed him and said ok lets replace it, but if he was not sure if it could be fixed then I put the brakes on the purchase and may contact another company for the repair. I'm not made I just want to make sure before I spend $700 to replace it instead of a $100 repair.
- Mike Lewis
Louisville, KY
Precision is and has always been an excellent company to work with! They are very prompt in getting to your home and have excellent technicians. Today we had David Riedinger.....what a knowledgeable and terrific young man!!
- Jeanie Tuttle
Product:
Louisville, KY
I had to have my Garage Door bottom seal replaced from the original door installation Precision Door Company had installed about 3 & 1/2 years ago.
- Aubrey Durbin
Bardstown, KY
We have had Precision to work on our garage doors in three house now, they are always on time exactly when they say they will be here. They go right to work to resolve the problem and use good quality products. I would never call anyone else.
- Jim Sidebottom
Shelbyville, KY
Cam initially came out to service our commercial unit on a 10’ door. He recognized that he needed assistance from a Sr Tech and called David to come join him. They were both very professional. They were transparent in what they were doing, as well as challenges. They did their due diligence in trouble shooting, they kept me informed. The provided an up front pricing estimate. One item they could not remedy, I was later able to remedy going through the Overhead Door manual (which we didnt have at the time of repair). Bottom line. Honesty, professionalism and a timely service means 5 stars because of who these men were. I’d use them again and I recommend Precision Garage Doors.
- Mark Hillis
La Grange, KY
David was on time, called first, answered all my questions. Any work I have in the future, I will ask for him. Thanks, Terry.
- Terry Sanders
Greenville, IN
John H was helpful and explained why I was currently experiencing problems
- Joyce Smith
Louisville, KY
Thomas was on time, polite, and knowledgeable. He diagnosed my problem quickly, and explained it. Then he corrected the problem, plus performed some helpful adjustments. I appreciated his answering my questions about the routine maintenance of the door.
- Ron Richeson
Louisville, KY
The repairman came out spent 45 minutes and except for changing one piece that your installer put on backwards and lubricating everything did do anything. I'm still having the same problem Joe. Timperman
- Joe Timperman
Louisville, KY
Exceptional service. Five star rating
- John Volkerding
New Albany, IN
Your representative, Jason Wallace, was very nice and professional.. Mr. Wallace installed the new motor for the garage door and then demonstrated how to open and close it from the controller on my garage wall and from the remote control inside my vehicle.. He explained the warranty and gave me a receipt.. It was a very pleasant experience working with Precision Door to fix my garage door..
- Dan Thomas
Shelbyville, KY
The young man's name that worked on my garage door was Rick. He was very polite and explained everything that was needed to repair my door. I would recommend him to friends in need of his services.
- Mary S.
Louisville, KY
We needed new springs on our garage door. Precision installed a new motor for us almost a year ago and did a great job. David explained everything we could do in regards to the new springs and we truly appreciated his help. He did a great job in a very short time. I would never call anyone else.
- Bonnye Wintergerst
Product:
Louisville, KY
Our spring broke and it caused two of the hinges to snap in half. Jason Wallace was the technician that came to repair it. He was very professional and courteous.
- Travis Banks
La Grange, KY
I had purchased my new garage door with them and was pleased with their service and price. David the technician was fantastic.
- Michelle Wrightman
Product:
Sellersburg, IN
David with Precision Door was very professional, took the time to explain what needed to be done to fix our garage door, and offered me some other items that the door needed. He in no way pressured me into adding additional repairs, just advised me that they were going to be needed soon. he fixed the springs and I had him replace the rollers, and he was a total gentleman. Could not have asked for better service!!!
- Ann Esterle
Product:
Louisville, KY
I discovered a broken spring on my garage door on Saturday and after researching several companies I decided on PDS because they have very positive customer reviews and a friend had used PDS and spoke very positive about their work. Since they provide service on Sunday, I was able to have the springs replaced the next day and also replacement of worn rollers. Skip was the technician and he was very professional and obviously very thorough and knowledgeable. He offered many helpful suggestions about future maintenance and upkeep. I did have a question about pricing and spoke with Rick May who is a manager of PDS. He was very helpful and listened carefully and intently about my concern which was not in anyway major. Rick was very concerned about my concern and his honesty, sincerity and integrity came shining through. His response exceeded my expectation. Finally, I was impressed with the repair work and professionalism of Skip. But even more so with PDS making my concern their concern. I am a very grateful customer for the work on the garage and their mission of customer satisfaction.
- Gary Duerr
Louisville, KY
The technician that worked on my garage door was very nice and courteous, taking the time to show me the problem and what had to be done to fix it, after the job was completed he showed me exactly what he did, he was a very nice young man
- Alice Hines
Shepherdsville, KY
Shawn White was on time for appointment, professional, courteous, and understood exactly what I needed. I would recommend Shawn and Precision to any of my family and friends. But then I'm prejudice, I'm a repeat offender. Precision always gives me the best service and price.
- Michael Humphrey
Product:
Prospect, KY
I called on a Sunday evening and Precision was at my house Monday morning. David, the technician, was courteous, professional, and informative. He provided several options for my repairs with no pressure. He completed the work in a very timely manner. I will continue to utilize Precision Door in the future.
- Bryan Underwood
Product:
Shelbyville, KY
Fast response and service. Tech was very professional and full of helpful knowledge. Price was a little high but, probably worth it considering it was same day service and the state of the workforce today. Great job!
- Chris truelock
Louisville, KY
John Hill responded to my service call and explained my options for repair. He was courteous and completed the repair quickly. Prices seem a bit high but the quality of the work was worth the added cost.
- Christine Beeles
La Grange, KY
The young man , Jason who came to the house was real professional and informative. Was a pleasure to work with him. Will definitely call in the future on any issues.
- Eric Mills
Louisville, KY
The service man was on time and very polite and got the job done.
- Jack Davis
Louisville, KY
John was professional got us the best deal and was done in no time what a professional thank you so much
- Michael Smith
Shelbyville, KY
the service man was very nice . Seemed surprised when I asked if he had a mask . I offered him one and he wore it the entire time. He really could not find anything wrong with the door, checked everything over , gave me a few things to look for , told me I needed to give him $65 , wrote out the ticket and that was all. I hope this doesn't happen again since he said everything was fine.
- Carol Goss
Louisville, KY
John, our service technician was friendly, prompt and explained everything professionally in layman terms. Good sense of humor and wasted no time removing and installing our new Opener, key pads, etc. We have used Precision for nearly 15 years and have no reason to look for any other company to do our repairs or replacements. We highly recommend this company to anyone in the market for this product and services.
- Mike & Tammy Portillo (Louisville, KY)
Service Provided:
Product:
Technician: John H
Jeffersonville, IN
Our Service Tech was on time and very considerate while he was here to repair our garage door. He explained everything in detail as what was wrong and needed. I highly recommend your company for anyone that needs a garage door repair.
- Thomas Henry
System operating fine
- Dorothy and dennis Carson