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Read what people are saying
about Precision Garage Door in:

Louisville, KY

Precision Garage Door of Louisville
has received 1776 reviews, averaging 4.88 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called about an issue with my door not being able to raise up with the emergency pool. It would not lock in place with the pool cord being polled. I had the technician come out and it was simply just an issue with a full cord not being in the right position. It took him five seconds to show me this issue and said that it was on the setting used mainly for service calls.. I had the door installed two years ago and the installer showed me how to pull the emergency pole but never showed me that it could lock into two different positions. I’m very frustrated that it took $75 for this issue to be resolved in five seconds. I explain my situation to the rep on the phone. I feel like this could be something easily resolved with a simple question to ask over the phone rather than having to pay $75 and taking time out of my workday for a service call to happen.

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Dakota W Service Provided:
Garage Door Opener Repair

Technician: Dakota W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

GREAT JOB! VERY QUICK RESPONSE!

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason the technician was very polite and hard working. He installed new rollers and The rollers were gigantic, 7 inches and plastic which really lowered the noise level. The original ones were much shorter so took a bit of time getting use to the look of the bulkiness of stems sticking out a bit further. But I am please that the garage door shuts less noise.

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Jason W Service Provided:
Garage Door Repair

Technician: Jason W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thanks guys and gals. All of you were lovely and Technician (Thomas) was outstanding.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly, helpful technician. Finished the job quickly, I am very satisfied!

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service and friendly support staff. Great work as well.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas did a great job. He was polite and knew what he was doing. He probably is the best technician to ever come to my house.

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chris was knowledgeable, quick and pleasant. He fixed the problem and explained what had gone wrong I would recommend your services. Sandy Neat

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Alex W Service Provided:
Garage Door Repair

Installers: Alex W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Amazing showed up on time very professional highly recommend will definitely do business with this company again

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Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Alex was fast, Courteous, and very professional! Would call again anytime my garage has issues.

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Alex W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Installers: Alex W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The history of the business stands for its self. I knew I would get a professional job

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Dakota W Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Dakota W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Yes thank you for the young man who did the work was very Professional very friendly and I would definitely like to have him back to do any service thank you very much Patricia Smith

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Jason W Service Provided:
Garage Door Opener Repair

Technician: Jason W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response when garage door springs broke. Replaced springs and rollers and inspected garage door for damage. Very professional from first phone call to repairs. Will use again if needed.

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John H Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: John H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Bought a lifetime warranty, my garage door springs and rollers. Had problems with it John came out, he said sensor needed alignment. I ask him about the springs. He said they look good. He left I closed the door, and guess what spring broke. Call them and the came and want to to charge me 500.00. This company is bad , Don't use them

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A Response from: Rick May

Mr. Strabel, Thank you for taking the time to speak with us in addition to taking the time to leave this review. As we discussed, we do not sell warranties which is why your receipt from 2011 indicates "no charge" on your warranty line item. We offered to replace the springs and only charge labor which you responded with yelling and profanity then disconnected the call. We're sorry we could not come to an agreement to get you back up and running. The same offer still stands, please contact us if you would like to schedule an appointment.

John H Service Provided:
Garage Door Repair

Technician: John H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called because I had precision replace my garage door and opener about 9 or 10 years ago and my door was making an awful sound when opening and sometimes took two or three times hitting the button to make it open. The technician arrived and immediately told me it was the circuit board In the opener that was fried due to a storm or power surge. He insisted that I needed a new opener. Although I kept resisting he did come down on the price until I agreed. (Big mistake). Then he charged extra for a keypad and second opener. Looking at the genie door kits at Home Depot for 700 hundred dollars less which include keypad 2 remotes Wi-Fi ect. I feel I was ripped off. And my garage door is still making this noise. Very disappointed in myself with being pressured into wasting money. And they charge $75 for fuel and disposal. What a ripoff!

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Dakota W Service Provided:
Garage Door Opener Install

Technician: Dakota W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech was very friendly, and had it fixed in no time!

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Cameron G Service Provided:
Garage Door Repair

Technician: Cameron G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

A wonderful customer experience! I needed a remote opener replacement for my garage door and Cristina answered my call. She pulled up my information and had an immediately available technician to come over the same day! Shawn (or Sean), the technician) called me prior to arriving and was on time, professional and friendly. He programmed my remote in no time. Great team and customer service indeed over at Precision!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

C?m & Shawn did good Job & funny boy

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Cameron G Service Provided:
Garage Door Repair

Technician: Cameron G
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly and courteous service with a job well done.

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They arrived early and got started right away. Removed the old door and all the hardware. Replaced with all new rails and new hardware. Reattached the garage door opener. Then made final adjustments. Cleaned up what mess their was. Gave instructions. Then left. Very courteous while he was here. Eric would highly recommend for anyone needing a garage door.

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Eric M Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Eric M
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Saw on tv. Thomas was very professional and cordial.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I contacted Precision because that's who installed our garage door so I had no reason to contact another company. I received a call from Shawn within an hour or so saying he would be here in about an hour. He arrived at the expected time, I explained the problem we were having; he proceeded to diagnose the problem and suggested we may want to have general maintenance in addition to resolving the problem we were having. Shawn was very polite and knowledgeable and I have no problem giving him a 5 star rating.

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thomas explained everything and fixed it promptly

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason was very polite and professional. I would recommend to anyone. Got me fixed in no time. Thank you

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Jason W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jason W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jason was awesome! He came right out and got me all squared away! He was friendly and knowledgeable. His prompt efficient service was much appreciated, and a wonderful kickoff to my weekend. Thank you Jason!

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Jason W Service Provided:
Garage Door Repair

Technician: Jason W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have seen your advertisement on tv. I liked same day service when you call. There was really no wait for the person to come. He fixed my problem very quickly and gave me information about problems to look for. My problem was a simple problem, changing battery in my door opener. He did not push me to do unnecessary work. It was a very pleasant experience. I will definitely call them again if there is a problem. Linda

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John H Service Provided:
Garage Door Opener Repair

Technician: John H
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Cris came out to service my garage door and I found him to be highly competent and professional in the services that rendered. He assessed the problem, consulted with me prior to making any repairs and he completed the repair in a professional timely manner. In addition, Cris has excellent customer skills. In the future, I will highly recommend Precision to anyone needing a garage door installation or repairs

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Jason W Service Provided:
Garage Door Repair

Technician: Jason W
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was my second time with you for service, first time new springs. Service man did a very nice job. This time I needed a gear replacement on the moter, the service man came out with wrong part, made a call said he would go get right one, and be back, never saw or heard for him again. Carrie the manager sent out John and his helper they took care of the problem. They were very nice, told me all I needed to know about the system. If a problem comes up again I will for sure call again. Nice people and nice company to do business with.

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Door not opening

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick service and helpful, polite tech. Very good to work with. Highly recommend

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Jason W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Jason W
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Louisville Area

(502) 509-4150

(502) 509-4150
Southern Indiana Area

(812) 952-9240

(812) 952-9240
Elizabethtown Area

(502) 365-5166

(502) 365-5166
Precision Garage Door
Office: (502) 438-9834
4213 Produce Rd
Louisville, KY 40218
Precision Garage Door of Jeffersonville
Office: (812) 902-1511
2780 Jefferson Centre Way
Suite 101

Jeffersonville, IN 47130