Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1785 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
All of my expectations were met. Jason and the other young man were very professional. I chose Precision Garage Doors because I had them service my door before. I am very pleased other than the $75.00 service call. I am on fixed income, 75 years old and the repair and the additional $75.00 was a lot for me. Maybe, the service call fee of $75.00 could be waved if repairs are done.
- trudy thomas
Louisville, KY
Excellent service. Prompt, professional and polite. Excellent job in explaining everything.
- Celeste Ballard
Louisville, KY
Thomas was very helpful, thorough and made quick work of repairing our broken spring and hinges. Would highly recommend!
- Brad Felts
Product:
Louisville, KY
Great service…Very social repairman..
- Glenn Cottner
Product:
Louisville, KY
I have used Precision in the past and have been pleased with the service. Eric the technician was very polite and knowledgeable of my issues. He was able to fix my garage door very quickly
- Peggy Uhlman
Louisville, KY
Prompt, friendly service, left my garage in perfect working order!
- Greg Hutcheson
Louisville, KY
Thank you so very much for sending Alex to fix my garage door. It was out of alignment and in desperate need of lubrication. Cunningham wouldn’t come out and fix it again given its age and the fact that it was a commercial door in a residential property. Alex fixed it within an hour. The cost was so reasonable, I could have jumped for joy. I am now a faithful customer!
- Mary Edwardsen
Louisville, KY
We had used your service in the past. It was several years ago
- Ted Powers
Louisville, KY
I called about an issue with my door not being able to raise up with the emergency pool. It would not lock in place with the pool cord being polled. I had the technician come out and it was simply just an issue with a full cord not being in the right position. It took him five seconds to show me this issue and said that it was on the setting used mainly for service calls.. I had the door installed two years ago and the installer showed me how to pull the emergency pole but never showed me that it could lock into two different positions. I’m very frustrated that it took $75 for this issue to be resolved in five seconds. I explain my situation to the rep on the phone. I feel like this could be something easily resolved with a simple question to ask over the phone rather than having to pay $75 and taking time out of my workday for a service call to happen.
- Katie S
Louisville, KY
GREAT JOB! VERY QUICK RESPONSE!
- Kevin Holden
Louisville, KY
Jason the technician was very polite and hard working. He installed new rollers and The rollers were gigantic, 7 inches and plastic which really lowered the noise level. The original ones were much shorter so took a bit of time getting use to the look of the bulkiness of stems sticking out a bit further. But I am please that the garage door shuts less noise.
- Monica Patrick
Louisville, KY
Thanks guys and gals. All of you were lovely and Technician (Thomas) was outstanding.
- Dean Sechrest
Product:
Louisville, KY
Friendly, helpful technician. Finished the job quickly, I am very satisfied!
- Ruby Bandy
Louisville, KY
Great customer service and friendly support staff. Great work as well.
- Robert Forman
Louisville, KY
Thomas did a great job. He was polite and knew what he was doing. He probably is the best technician to ever come to my house.
- John Ellington
Product:
Louisville, KY
Chris was knowledgeable, quick and pleasant. He fixed the problem and explained what had gone wrong I would recommend your services. Sandy Neat
- Benjamin Neat
Louisville, KY
Amazing showed up on time very professional highly recommend will definitely do business with this company again
- Randall Morrison
Product:
Louisville, KY
Alex was fast, Courteous, and very professional! Would call again anytime my garage has issues.
- Mike Kosztowny
Louisville, KY
The history of the business stands for its self. I knew I would get a professional job
- Steve Zinninger
Louisville, KY
Yes thank you for the young man who did the work was very Professional very friendly and I would definitely like to have him back to do any service thank you very much Patricia Smith
- Patricia Smith
Louisville, KY
Quick response when garage door springs broke. Replaced springs and rollers and inspected garage door for damage. Very professional from first phone call to repairs. Will use again if needed.
- Jeff Christopher
Louisville, KY
Bought a lifetime warranty, my garage door springs and rollers. Had problems with it John came out, he said sensor needed alignment. I ask him about the springs. He said they look good. He left I closed the door, and guess what spring broke. Call them and the came and want to to charge me 500.00. This company is bad , Don't use them
- Donald Strabel
Mr. Strabel, Thank you for taking the time to speak with us in addition to taking the time to leave this review. As we discussed, we do not sell warranties which is why your receipt from 2011 indicates "no charge" on your warranty line item. We offered to replace the springs and only charge labor which you responded with yelling and profanity then disconnected the call. We're sorry we could not come to an agreement to get you back up and running. The same offer still stands, please contact us if you would like to schedule an appointment.
Louisville, KY
I called because I had precision replace my garage door and opener about 9 or 10 years ago and my door was making an awful sound when opening and sometimes took two or three times hitting the button to make it open. The technician arrived and immediately told me it was the circuit board In the opener that was fried due to a storm or power surge. He insisted that I needed a new opener. Although I kept resisting he did come down on the price until I agreed. (Big mistake). Then he charged extra for a keypad and second opener. Looking at the genie door kits at Home Depot for 700 hundred dollars less which include keypad 2 remotes Wi-Fi ect. I feel I was ripped off. And my garage door is still making this noise. Very disappointed in myself with being pressured into wasting money. And they charge $75 for fuel and disposal. What a ripoff!
- Kathie Chandler
Louisville, KY
Tech was very friendly, and had it fixed in no time!
- Colleen Wise
Louisville, KY
A wonderful customer experience! I needed a remote opener replacement for my garage door and Cristina answered my call. She pulled up my information and had an immediately available technician to come over the same day! Shawn (or Sean), the technician) called me prior to arriving and was on time, professional and friendly. He programmed my remote in no time. Great team and customer service indeed over at Precision!
- Alex Sarino
Product:
Louisville, KY
C?m & Shawn did good Job & funny boy
- Thanh Nguyen
Louisville, KY
Friendly and courteous service with a job well done.
- Phillip Todd Amin
Louisville, KY
They arrived early and got started right away. Removed the old door and all the hardware. Replaced with all new rails and new hardware. Reattached the garage door opener. Then made final adjustments. Cleaned up what mess their was. Gave instructions. Then left. Very courteous while he was here. Eric would highly recommend for anyone needing a garage door.
- David Vensel
Louisville, KY
Saw on tv. Thomas was very professional and cordial.
- Larry Sheehan
Product:
Arrived on time, very friendly and quick with repair on a Holiday and did not charge extra!!!!
- Tom Carrico