Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1828 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Worker was professional and very prompt in replacing the strip at the bottom of the garage.
- Reginald Lackey
Louisville, KY
Excellent Gentleman that came…Derrick was awesome ????
- Diane & Ronald Sturgeon
Louisville, KY
Charged me but left with job incomplete. Company makes sure it is impossible to contact the tech directly. They charge $75 for a service call, but don't deduct that amount from services performed. The tech was literally at my house for 30 minutes if that. Sold me 2 tensioning cables. I was told today that they did a $150 maintenance package in 10 minutes, installed the 2 cables that were over $100, in addition to the $75 fee that I guess you pay just for the privilege of hiring them. I had to fix the door alignment after they left. I think they used my ladder. This was a ripoff at the most basic level for money versus services rendered. Would not recommend or ever use again.
- Shayne Berrier
Louisville, KY
You installed and now performed maintenance on quiet and insulated doors. Thank you
- James & Patricia Marshall
Product:
Louisville, KY
Quick response. Timely and friendly service. Able to resolve problem in no time. Will definitely use again!
- Sarah Rutter
Louisville, KY
I called Precision to repair a garage door after another large local company charged me for an unneeded service and failed to correct the problem. Derek was able to come out in a few hours and did an exceptional job identifying the problem, making a recommendation and completing the work; including installing new springs. Derek first gave me an estimate, explained everything he thought was needed and Precision worked with me to get to a price I could afford. Precision is now my go-to for any future work I may need on garage doors.
- Chris King
Louisville, KY
I choose Precision Door for several reasons: They work weekends with no extra charge. They have a very positive reputation from the people I had talked to The representative seemed knowledgeable, he arrived on time and had the parts to fix the problem. If/when we have another problem I would definitely call Precision Door
- Danny Jackson
Louisville, KY
Thomas is very professional. He was able to explain and demonstrate the problem and solution. Was able to schedule around our needs. I would recommend him highly.
- Richard Hassert
Louisville, KY
The appointment was set very soon after initial contact. Your company was the result of a Google search. The broken springs were diagnoses immediately. The amount was given immediately. The technician was professional and confident. He was done in a rapid amount of time. He replaced the springs and made the needed adjustments with out any difficulty. Thank you for your service
- Tom Clark
Louisville, KY
They were prompt, courteous and knowledgeable. Response time was less than 48 hours from time I contacted company to finished service. Will definitely use them for any needed services to my garage door.
- Beverly
Louisville, KY
Great job. Another professional technician who explained what should be done to keep my garage doors working effectively. He efficiently completed the maintenance on both doors. I originally requested work to restore the remote operating of my main door. After inspecting both of my garage doors, he recommended making on both doors as well as reprogramming my remotes. I am very satisfied with Precision Door as I was when they replace the spring on my main door.
- Leroy Sachleben
Louisville, KY
The installer was very knowledgeable. Was helpful to go over the details of the new installation. Thomas, Nice personable, very helpful. He did a great job.
- William Suffill
Product:
Louisville, KY
Very quick, professional and competent service. The repairman that responded was on time and extremely helpful. He was enjoyable to interact with and informative, even advised me of possible future problems and available solutions.
- Keith Millener
Louisville, KY
Were quick to get there and the technician did a great job in explaining what was needed and installing. Would definitely recommend them
- Chris Colombo
Louisville, KY
Alex was on time, friendly and professional. would use Precision again for our garage door needs.
- Zach & Justine Rossman
Louisville, KY
Referred by a friend. Good price. Good service. Showed up on time and cleaned up afterwards. Jeremy a great guy.
- Russell Bittle
Product:
Louisville, KY
Yes, you meet my expectations. You solved my problems. Your man, he is courteous and professional, so helpful man. Your company is the place every one can truthfully. Mai Tran
- Tuyen Nguyen
Louisville, KY
We have used Precision Door before years ago and found them to be honest and professional. Needed their services again and happy to say they are still the same! Alex was extremely professional, articulate and understanding of my garage door issue. He explained well as he investigated the problem. 5 stars indeed!
- Gretchen Cutrer
Louisville, KY
Thomas was very polite, professional and fixed our problems perfectly. I would highly recommend Precision and can't say enough good things about their service tech!
- Brian Helm
Product:
Louisville, KY
Appreciated same day, on-time service. Service provider (Alex) was friendly, courteous, and professional. He provided good information about maintaining my garage door and it’s performance.
- Sandra Mlinarcik
Louisville, KY
Great service
- Cory Masden
Louisville, KY
I saw the commercial on tv and called. Excellent customer service, my tech was Awesome and I would definitely recommend them to a friend
- Kiesha Level
Louisville, KY
I ended up needing a new motor for my garage. The technician was extremely helpful and friendly. He answered all my questions, and re-programmed all my remotes. Highly recommend!
- Justin Woodson
Louisville, KY
Got the name from next door when they had same issue. Called ahead. Showed up and finished quickly at agreed price. All good
- Stuart Gilleseie
Louisville, KY
I have used Precision for years and have never been disappointed. Great customer service. Thomas was great.
- Jean Moore
Louisville, KY
Jason came within a short time frim our call. He was friendly to deal with, efficient in reparing our old doors and provided desired information concerning installation of a new system, without being pushy. Thanks.
- Millard Ledford
Louisville, KY
John did a great job adjusting our garage door track so that our garage door went down completely level. He also showed me and my husband how to adjust it , if needed, in the future.
- Connie Buehner
Louisville, KY
We just got our new 2 car garage today . The color was perfect . It matched are siding . The installers were very nice and knew their jobs . Letting all my friends know . Thank you for a good price as well .
- Joseph/Kathy Candell
Product:
Louisville, KY
Excellent service when required. Technicians polite, professional, and knowledgeable. Recommend Precision for new installation or service.
- John Willi
I contacted you all a few weeks ago and wanted to replace our current door. I advised the estimator of this as well and asked for pricing to also include a window pane as we did not currently have that on our door. The estimate was promptly sent. After reviewing the multiple estimates I had questions and responded to the email asking for a call back. That email was returned as undeliverable (not sure why replying to the email didnt work). I called back and spoke to someone at an 800 number that said Sales was busy but they would take my information and have someone call me. I waited 5 days for a call back - was spoken to rudely by the estimator Cam who advised me if I was concerned about how busy they were then to just go with someone else. That's what I'll do. Clearly buying a $4300 door is pittance to your company
- Juan Gomes