Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2470 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Quick response. Prompt service. Great technician!
- Jason Faust
Product:
Louisville, KY
The service I received from Preciision was excellent and deserves a five star rating. My service technician was Brandon. He was friendly,prompt and repaired my garage door to my complete satisfaction.
- Dan Carmichael
Louisville, KY
I was impressed at how quickly and efficiently my garage door was repaired. The tech, Tommy, was friendly, courteous, and professional. he came out on a miserable cold and snowy day and got right to work without a complaint. I appreciate that the service was available on such a day. Again, my garage door is as good as new. I would recommend this company.
- Gloria Everidge
Louisville, KY
5 star
- Clyde Brown - Deborah A Hino
Product:
Louisville, KY
I am very pleased with the work performed, as it has restored the door to normal use. It has also saved me from a costly repair.
- Gerald Dettlinger
Louisville, KY
Timely and efficient and I now have a very quiet and tight garage door. Hadn't realized what effect the old workings had on air flow from outdoors. The door was working but very loud before. I feel that the technicians are knowledgeable and do not try to oversell products. I had previously had an external keypad installed.
- Fran Sapienza
Product:
Louisville, KY
serviceman courteous, efficient and helpful. thanks for the service and I will continue to use your company whenever service or anything comes up
- Shelley Elsner
Coxs Creek, KY
Thank you for the quick service!! Great work!! Now my garage door is fixed. Would recommend to everyone.
- Justin McNeal
Louisville, KY
Brent was on time and explained all the options to repair or replace the damaged door. He also gave the qualities and costs of the various door replacements. We decided to replace the motor and the door with an insulated door. He adjusted the motor torque so we can raise and lower the door until it is replaced. Charlie Brown
- Fran Brown
Product:
Crestwood, KY
I had a very good experience
- Jack Garrett
Product:
Louisville, KY
From the first phone call to the completed installation everyone involved was courteous, respectful, and professional. I would highly recommend Precision to anyone in need of garage door issues of any kind. In fact I have already recommended Precision to my neighbor and he used them as well with complete satisfaction. Don't waste your time calling anyone else. Precision was prompt and and did an outstanding job. Thank you!
- Sharon Bloemer
Louisville, KY
Tommy was so nice and really great. He answered all our questions and had the garage door fixed in no time. Highly recommend you guys to everyone.
- Brittany Walker
Louisville, KY
Great service and knowledge. Explained everything and cost. Also provided same day service, which others were unable to do. Precision is the best in my book.
- Bill Hearn
Louisville, KY
Excellent service, technician was awesome, on time and efficient. So happy I chose your company. I wish all service calls were as pleasant and professional. I've already referred you to my neighbor. Thank you for the excellent service!
- Eric Lawton
Product:
Louisville, KY
Excellent service. Called before he came and ended up coming early after he asked if I could make an earlier appointment. It worked out much better for me. He was very pleasant and professional. Got the work done quick and seemed to have done a good job.....only time will tell on that....Very pleased.. in the drop down box below it would only let me pick 1 product I purchased...but I purchased a bit..new springs, roller, cables....
- Julie Oechsli
Product:
Louisville, KY
Well satisfied with all the work done on my garage door. I definitely give you a rating of 5+
- Tom Hickey
Product:
Crestwood, KY
Brent was very professional and did an excellent job with the repair.
- Peter Delvalle
Product:
Louisville, KY
Called Precision to have them fix the gear and sprocket for my garage door opener. Derek did great. Kept me informed throughout and took extra time to confirm that the problem was resolved.
- Scott
Louisville, KY
You folks are great. Both technicians who gave me the estimate and installed the door were professionals. Glad I found you guys in the Value Pak mailer. Very happy with my new door and I am happy to recommend your services to anyone.
- Gordon Crawford
Product:
Mount Washington, KY
I purchased both a 1 car garage door and a 2 car garage door and the results are like night and day. The new doors are much better insulated, look phenominal and the new openers (belt driven) are super quiet. Later, when having trouble programming a Car2U remote in my 2010 Ford, Precision immediately responded to my email and sent someone out the next (Sunday) morning to look into it (btw: can't program Car2U remote on newer openers). These guys have fantastic customer service.
- Mike Wheatley
Product:
Bardstown, KY
I found Precision Door add in the telephone book. I called after 5pm and I had an early next day appointment. I was very impressed with the web site. Each employee had a picture and a little information about themselves. Tommy was the tech. that repaired my door. Tommy was on time, pleasant, informative and not pushy, he informed me about new safety features and lack of installer not checking his work. Tommy replaced cable that almost broke, he also put cable through springs for safety. When I'm ready for safety update on door I will be calling them back. A very happy customer, they receive 5 stars from me.
- Sandra Price
Product:
Louisville, KY
They installed two new very quiet garage door openers for us in Novemeber 2014 and set up the openers in our car visors. In one vehicle though the technician couldn't get both doors set up, only one. He thought there was an issue with the car and was gong to call the dealer. When I called a week or two later he said he was waiting on response from dealer who was checking into it. I then let it go through the holidays. After the new year I called Precision again and this time the owner, I believe Steve, came out and he was able to get the car opener working for both doors. Besides taking a little while to resolve the problem with the car visor opener, service was great and we are very happy with our new quiet openers.
- Laura Miller
Product:
Louisville, KY
Was here on time, understood what I wanted checked, worked quickly and did a thorough repair job on garage door. Great price and great service. Thank you !
- Suzanne Carbon
Louisville, KY
If I could go higher than a 5 rating I would. I can't say enough about how great the service and the price was. Brandon went above and beyond - thanks!! I would recommend this company if you want professional service and great value.
- Nancy Bryant
Product:
Louisville, KY
Initial call was for a broken spring. Upon inspection, they also found a frayed cable, worn hardware and seized rollers. Hardware was replaced and the door adjusted. Everything is now quiet and functioning properly. My wife is able to park in the garage again. Happy wife, happy life. I experienced professional service and would highly recommend Precision to anyone experiencing garage door trouble.
- Joe Brangers
Product:
Crestwood, KY
Professional website shows products, employees, and reviews of a local franchise of a larger company. Courteous and professional staff. Was able to schedule an estimate quickly within my limited timeframe. Communication was spot on. Price, product, and installation were all excellent far exceeding my expectations (which were very high). Can't say enough about the whole process. Three doors and openers on time and well done.
- Glenn Toomey
Product:
Louisville, KY
I had been saving coupons for Precision for a while. With old doors I knew something was going to break eventually. So the coupons caught my eye first. Before making a decision I checked to see if you were registered with the BBB. Brandon installed my conversion springs. He was efficient with the installation. He was concerned that I was satisfied. All and all a nice representative for your business. He was a little fuzzy with his math, and in trying to be fair said he would round off the figures to $1000.00. I did not question him at the time. However when my statement came, I had difficulty understanding where his total came from. I called and talked to Sherry twice. I did not want to call once let alone twice. She was awesome. It wasn't so much the money as I needed to understand how the cost was figured. I also want to compliment the fellow that initially answered the phone. Thank you for caring what I think and being concerned that you are meeting you customers' needs.
- SueAnn Kurfees
Product:
Louisville, KY
This is the 2nd time I have used Precision Door Company and I am just as Pleased with service this times as I was the first time. Extremely courtieous, knowledgeable and their pricing is very resonable. I will always call them when I have garage door problems. So glad there is a company like this still in business
- TONY LINNEY
Product:
Crestwood, KY
Tommy was the technician. I called at 10:30 and he arrived at 4PM that same day. Very prompt in service and response. He analysed the situation very well and offered a repair vs. a new system, saving us $900. The repair was done within one hour. It works perfect and looks fine. We can easily give 5-stars. Easy to recommend Precision! They are what customer service is all about.
- Bruce Smith
The gentleman was here approximately 5 minutes and adjusted the safety eyes. He was extremely courteous, friendly and took the time to explain the problem and show me how to correct the problem should it occur in the future. As he finished, I asked him what I owed for the service call and he said a handshake. Very impressive! I would highly recommend this company and I would give them a rating of 5 based on my two experiences.
- Tom O'Bryant