Garage Door Repair Reviews in Louisville Area, KY (Page 2)

Being a veteran was one reason for call second seen commericals before.didnt take techs long to figure out the issue on door motor. I will always give business to veterans who own a business. Techs were curteous and proffessional and helpful on issue with door i had already figured it was a relay or electical issue from messing with it .timing to address issue was quick and also being local helps a lot

- Robert Dixon

Very helpful and prompt. All fixed

- Bill Lenahan

Eric was very knowledgeable and efficient. He resolved my problem, was very informative, and took very little time to correct my situation.

- Elizabeth & Fred Reynolds

They were on time and an excellent job. Their employee told us what he was going to do and execute It perfectly.t

- Ray Carrico

On Thursday, July 2, the belt broke on my garage door opener. I call Precision Garage Door Service, as they had repaired the springs on this same door in 2025. I informed the receptionist who answered the call what the problem was. She had an appointment open the next day at 10:00 Am to 2:00 PM. She informed of the service fee. The service fee included a 25 point safety inspection. "This inspection is necessary to diagnose issues and determine the safest and most durable repair". Since the belt had broken, I told her that the opener was a Chamberlain and offered to provide the opener model number. The receptionist said that the model number was not needed. When the technician arrived, he charged the service fee of $89.99. I showed him the belt that I had tried to repair. He then told me that on the way to my house, he called the store, and verified that he should still make the service call as he knew that he could not fix my opener. He came to my house, told me that he could not fix my garage door opener, but he could replace my opener for approximately $800. I called the store to dispute the charge for the service call, and was told I had to talk to the "manage" who was on the line with another customer. I was told the the manager would call me back. Four days later, I have still not heard from them. No service was performed. They had another opener they wanted to sell instead. What a scam.

- David Mitchell

Grateful for the available service on a holiday (July 4). Garage door chain broke on old opener and decided to choose a belt drive opener for the new install. So pleased with the quiet result. The technician Trey M was very knowledgeable, professional and friendly. A super representative of your organization. He had an issue with some of the manufacturer product but he found a work around and got the new product installed. He was extremely organized and efficient!!! I have chosen Precision in the past because they are quick to respond and always do a first rate job. Keep up the great work and an 'thumbs up' to Trey your employee.

- Julia P

Service tech did a great job in and out, diagnose the problem quickly I was impressed

- Dave Bales

Scheduled appointment through website via a chat, so easy. Estimator was pleasant and didn’t try to up charge me on anything. Guys who installed door were great and completed in less than 3 hours for whole new door, motor and keypad. Door is so quiet. We should have done this sooner. P.S. another well known local company never called me back and price with Precision was what I expected so we went with them. Thanks

- Joni Kissel

the technican Kyle Frederick did a supper job and they were polite and they looked the job over then gave me their estamaate of the cost

- Paul Lawrence

Excellent customer service. Our technician was informative, personable and professional. He fixed my daughter's problem with her garage quickly and did an inspection to ensure there were no other issues. The safety aspect of that is awesome!!

- Pauline Turner

I was a repeat customer from three years earlier. Appointment was made and service completed by Trey Martin within two days. Garage door opener, remotes, sensors, and wall control replaced after electrical surge. All done quickly, reliably, and reasonably priced. Satisfied customer once again.

- Larry Magruder

Having used Percision for years, I can always count on them. Recently, it was no different. Kyle was professional, friendly, and highly qualified to fix our issues and identify potential other issues. Highly recommend!

- Tom Turi

Kyle Frederick was our technician today to correct a glitch with our remote control for one of our garage doors. He was personable, efficient, and knowledgable. He is a great attribute to your company! We had new systems installed a few months ago, and that was also a great experience. I highly recommend Precision Garage Door. Great company and team!

- Michelle Scott

Technicians were knowledgeable, polite, and very fast to solve the problem with my garage

- Lekieta Chinn

All good. Nice young man did the work.

- Dave O'Bryan

Very quick response, fixed the problem in a reasonable amount of time. Trey was the technician and he seemed to be very competent.

- Gary Fenner

They scheduled quickly and arrived on time. Kyle worked efficiently and kept us informed about his progress and our options. He was polite and pleasant. They made quick work solving our problem.

- GARY

Great response time(less than 12hrs), great communication and even better execution! Trey did a great job and went above and beyond to fix my garage door

- Rick Mathis

Technician installed new numbered key pad. Also installed new springs.He was very courteous and informative.

- Myron Bimonte

Kyle was fantastic. He was extremely personable and knowledgeable. I would absolutely recommend him again.

- Chris

A total waste of my time. I got a message that said he would be here between 8 and 9. He showed up at 10:15. He said he couldn’t fix it that I needed a whole new door. It just needs the bottom rollers put back in place and adjusting. It has a dent that I can easily fix. He wasted my whole morning for nothing. I will never call precision again. I told them the kind of door I had and the size. He said he only does residential doors. Or something super easy.

- Wayne Reece

I was impressed with the service and the availability to make an appointment within the same day that I called, they completed tin installation in a timely manner, and they explained the service that I needed.

- Phillip E

All staff of Precision Garage Door Service we interacted with was courteous, friendly and attentive. Our tech, Kyle, has the most positive attitude and even took time to educate us on a few things while here. We felt so much better because of his visit & work he did. We appreciate your company and Kyle!!

- Marie Petroni

The technician showed up within the designated timeframe, diagnosed the problems (Yes, there was more than one issue), and offered options when questioned about costs. From a broken spring and sensor issues, I now have a new system and a quiet belt drive. Very satisfied!

- Susan Raczkowski

Great Job. Very satisfied.

- Margaret Noe

The repairman was very friendly and personable. He described the problem quickly, and the repairman was finished in a timely manner.

- Marlene Burns

We had a spring that needed to be replaced on both garages and Kyle did an exceptional job. The garage doors now operate much more smoothly and quietly. Kyle demonstrated extensive knowledge and was even able to help with some alignment issues. Highly recommended!

- Holden Kramer

When our spring broke they sent out a technician within 2 hours who actually showed up early, was very professional and personable, and got the job done in about an hour. We chose precision because they installed the door 9 years earlier. Outstanding service at a reasonable price. I can recommend without reservation.

- Marty Brooks

Kyle, our technician was extremely professional and very empathetic to our needs. He was quick and thorough! We feel that we got very good service and care!

- Thelma Harris

Very professional from our first phone call to our appointment. Trey called ahead, arrived on time and fixed our problem in a timely manner. We appreciate receiving a same day appointment. Would highly recommend. And we enjoy the commercials as well.

- Kenny Jackson