Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2934 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
Super quick response and and excellent repair. VERY professional!
- Rachel Seifert
Jeffersonville, IN
He was nice and gave us a good deal on the price.
- Clifton Kraft
Product:
Louisville, KY
Very pleased with both the product and the service; all at very competitive price. Stephen was very knowledgeable and personable. Answered my questions and got the job done quickly.
- Todd Graybill
Product:
Shelbyville, KY
Outstanding and prompt service. Thank you
- Shannon Reed
Product:
Shepherdsville, KY
Very pleased with Jeff and the complete job experience. He arrived on time, assessed the repair needed, explained it to me, and gave me two options to consider, then performed the work. He was very polite, thorough, and knowledgeable. Very satisfied customer and would recommend Precision for anyone needing garage door repair.
- Thomas Kelly
Louisville, KY
Looked online thought it would be a good thing
- Steve Shaw
Bardstown, KY
Steven was the name of the service man sent by Precision Door to service our account. He was very courteous and knew exactly what to do to correct our problem in a short period of time. After performing the service he cleaned everything up to restore just like new. I was amazed with him and the short time of the response. Thank you.
- Byron Hayden
Louisville, KY
This was a quick fix for my garage door, and the technician was very kind and easy to work with. He showed me how to better operate the opener.
- Chip Crush
Louisville, KY
Garage door openers. Rating of 5. Very professional. Answered all questions. Described all types provided and recommended one best for us.
- Sarah Rutter
Scottsville, IN
Customer Service and scheduling was excellent. Joe my Technician was on time, courteous and new his stuff. Top notch experience!
- Rob Spencer
Sellersburg, IN
Prompt, courteous, professional, perfect repair!
- Juel Tompkins
Louisville, KY
Our garage door would only go up about a quarter of the way it should when we tried to use it yesterday. We have been in the house for fourteen months and this is the first garage we have ever owned. We had no idea what the problem was so we called Precision. I called at 2:30 PM on a Friday and they were able to offer me a repairman between 4 and 6. I was thrilled to hear that. Josh Wright was our technician. He called about ten minutes before his arrival and was very kind and professional from the moment he called. When he arrived, he was able to point out the issues and diagnose our problem immediately. One of the springs was broken and the part that turns the cable and chain had broken as a result. Josh offered me two proposals one being less expensive than the other. However, he advised me that the second spring would probably not last much longer and advised it would be less expensive to replace them both while he was here than to have to call him back. We also decided to replace the old cables, bolts, rollers and bearings, all of which were old. Josh offered us a package deal that came with a ten year warranty on all the parts and a one year warranty on the labor. The deal was too good to pass up. Josh has everything he needed on his truck and went to work. He did not mind me watching and learning and I enjoyed our conversation very much. He was professional, efficient and cleaned up everything once he finished. He also taught me what parts and mechanisms needed to be lubricated twice a year. Since I’ve never owned a garage, he provided me with much needed training. The door opens and closes very quietly now. The difference is amazing. I would definitely use Precision again, and I would request Josh Wright as my technician!
- Perry Puckett
Product:
Louisville, KY
Joe Kerstiens installed a new garage door opener,he showed up at the appointed time,explained the options I had and installed the opener in a very short time.He also explained what features and warrenty that I had with this opener
- Willaim Fritz
Product:
Clarksville, IN
I really appreciate the great and fast service.
- Kim Dallas
Taylorsville, KY
Broke a door spring Thursday night pulling in from work. Called Precision that night and they were there the next morning. The tech replaced my broken spring and some worn bearings. Door works good as new. The technician was courteous and efficient. Would definitely use them again.
- Glenn Miller
Product:
Bloomfield, KY
I chose Precision because of their online reviews and the convenience of an easy scheduling system, and I was not disappointed! They were able to fit me in the same day. They repaired a broken spring and serviced the door, letting me know that it should have two springs (who knew?!) The repairperson installed another spring which improved the performance dramatically. I would definitely recommend Precision!!
- Hope & Mike
Product:
Simpsonville, KY
I am truly appreciative of the fact that Precision came out the same day I called! My opener needed replacing and I could not get out of my garage. John R. the technician that serviced my opener was so nice to work with and very knowledgeable. Thank you! I will recommend to others.
- Vicki Moore
Product:
Floyds Knobs, IN
My door had gotten into an awful twisted bind. John had recommendations with no pressure. A very polite representative of Precision Door. The door was repaired and updated in short order. We are well pleased with the worker and the workmanship.
- Reggie Davenport
Product:
Louisville, KY
Very timely, personable, and helpful individuals helped solve my problem!!
- Aimee Cherry
Louisville, KY
Josh Wright did a great job. New opener working great with all remotes. Very quiet
- James Mumford
Product:
Louisville, KY
TECHNICIAN, JOE, WAS RIGHT ON TIME AND VERY PROFESSIONAL. HE MADE AN EXCELLENT IMPRESSION FOR YOUR COMPANY. HE WAS CONFIDENT IN HIS KNOWLEDGE AND EXPLAINED HIS SERVICE VERY CLEARLY. JOE ALSO FIXED ALL THE PROBLEMS WE WERE HAVING. WE ARE HAPPY THAT WE CALLED YOU FOR THIS WORK.
- Gordon Brown
Louisville, KY
Precision had someone at my house within 24 hours of calling for an appointment, and Joe, my technician, was efficient in getting the work done. I would absolutely recommend this company.
- Jonathan Lintner
Product:
La Grange, KY
We called Precision when our garage door opener wouldn't open or close our door. We were very impressed with our technician, Josh W. He was able to spot the problem with our door right away; a surge had wiped the programming. He was professional, polite and efficient. There was no pressure to buy a new garage door opener, but he did leave us pricing information for future reference. When that time comes we will definitely use Precision for all our needs!
- Dennis Smith
Taylorsville, KY
They don’t tell you it’s $65.00 just for an estimate until they come out and tell you what’s wrong and then tell you it’s $65.00. And an overpriced estimate at that!
- Derek Ramsey
Louisville, KY
This was overall the very best experience. Great Service
- Niraj Singh
Product:
Louisville, KY
Ecxcellent service! Provided a detailed explanation of work prior to getting started. When completed, he showed how everything worked and answered all questions.
- Mrs. Prince
Product:
Louisville, KY
We appreciated the great service that we received from Dwayne. He was very professional and personable. He installed springs on our overhead door in a very timely manner. He came when he said he would and we felt the price with the coupon was reasonable.
- Pauline Rudisel
Product:
Louisville, KY
On Wed we had to order a new garage door (backed into old one) and upon searching for a reliable company found Precision. was impressed by reviews on this site and the "same day service" statement. Called and got an immediate estimate appointment which was accomplished in the next 2 hrs. The technician, Blake Angel, was extremely professional and straight forward, no hype or pressure. He thoroughly explained the product options and gave us a very acceptable price for the option we chose. He contacted the office and had an appointment for installation set up for 2 days later, Friday. That same day we received confirmation email, appointment email, and an email from the owner, Dwayne explaining the process and identifying all the technicians by name and picture to ensure we would know our techs and have our privacy protected. Craig Noe was the technician who did the installation. very professional, on time and finished with complete installation and clean up in 3 hrs. I can not say enough about the professionalism, efficiency, and genuine care this company has provide. I would definitely recommend this company to anyone in need of their services. 5 stars plus!!!!
- Greg Anderson
Product:
Shelbyville, KY
Precision Door technician was very nice and helpful and did an outstanding job on my garage door. I would highly recommend them
- Shannon Reed
I give 5 stars. I've used Precision since they installed it. I've had 3 very nice gentlemen, John, Josh and Jeff(he was here today). They have been professional, prompt, and got the job done. If I have more problems I would call Precision. I accidentally hit unsubscribe to emails when I was filling this, but if like to get emails. THANK YOU
- Judy Yates