Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2939 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
Ecxcellent service! Provided a detailed explanation of work prior to getting started. When completed, he showed how everything worked and answered all questions.
- Mrs. Prince
Product:
Louisville, KY
We appreciated the great service that we received from Dwayne. He was very professional and personable. He installed springs on our overhead door in a very timely manner. He came when he said he would and we felt the price with the coupon was reasonable.
- Pauline Rudisel
Product:
Louisville, KY
On Wed we had to order a new garage door (backed into old one) and upon searching for a reliable company found Precision. was impressed by reviews on this site and the "same day service" statement. Called and got an immediate estimate appointment which was accomplished in the next 2 hrs. The technician, Blake Angel, was extremely professional and straight forward, no hype or pressure. He thoroughly explained the product options and gave us a very acceptable price for the option we chose. He contacted the office and had an appointment for installation set up for 2 days later, Friday. That same day we received confirmation email, appointment email, and an email from the owner, Dwayne explaining the process and identifying all the technicians by name and picture to ensure we would know our techs and have our privacy protected. Craig Noe was the technician who did the installation. very professional, on time and finished with complete installation and clean up in 3 hrs. I can not say enough about the professionalism, efficiency, and genuine care this company has provide. I would definitely recommend this company to anyone in need of their services. 5 stars plus!!!!
- Greg Anderson
Product:
Shelbyville, KY
Precision Door technician was very nice and helpful and did an outstanding job on my garage door. I would highly recommend them
- Shannon Reed
Louisville, KY
Technician was fast and courteous.
- Howard Rutledge
Louisville, KY
I had a great experience. 5 stars
- Mike Carroll
Product:
Louisville, KY
The whole process was easy and less painless than I thought. One quick call and my troubles were over. thanks to all who made it happen, especially Josh.
- Cary Clark
Louisville, KY
I booked a Friday appointment for a garage door install on a Wednesday. Colin arrived on time, installed 2 new motors, openers and doors by himself in about 5 hours. The price was competitive and the service was thorough. We had a great experience with Precision, and I would highly recommend them to our friends and family.
- Brandi & Chad Rimpsey
La Grange, KY
Speedy service call turn around. Guy was super friendly and personable. Couldn't ask for a better service visit
- Cristy Atherton
Louisville, KY
5 Stars to Precision! Easy to communicate with and very accommodating. Installation on day promised with a specialty order even in cold January temperatures and snow. Employee worked diligently to be certain installation was complete and professional with great attention to detail. Thank you!!!
- Pete Petersen
Product:
Rineyville, KY
Definitely a 5-star experience. Jeff was very professional and very sympathetic with everything I’m going through. He is coming back to replace my door next week, at my request. Otherwise, he probably would’ve fixed it today. I am pleased with the service thus far. I called last night, and Jeff came today. Thank you for being a great company.
- Carlotta Hunter
Product:
Louisville, KY
Prompt excellent service in one day. I would recommend this company without reservation.
- Marty Brooks
Louisville, KY
Joe Kerstiens was the service person that worked on our garage door. He was very pleasant and professional. He inspected the door operation and replaced both springs. I am happy to have had the pleasure to meet Joe and very satisfied with the work performed. I have used Precision twice and have been very happy with both outcomes.
- John Cowgill
Product:
Corydon, IN
Great to work with. Very knowledgeable. Recommend him to anyone.
- Amanda Hochstetler
Louisville, KY
Company came out very quickly and did an exceptional job. I would definitely recommend them to anyone looking for a garage door repair. Joe and van did a great job.
- Amber Cannon
Product:
Louisville, KY
Great Service,as usual!!!
- Joanne Pechauer
Louisville, KY
Outstanding customer service. John, our service tech, was very good. Offered options and was very friendly and knowledgeable. Ended up ordering new door and opener. weekend appointment was a plus.
- Jack Savage
Product:
Louisville, KY
Courteous staff, quick response, open 24/7, actually made appointment with human assistance and not robo device. Steven Fey was kind young man that notified me as he was arriving and explained the problem and how to resolve. Good customer service is a rarity these days. Will definitely recommend to others.
- Pam Keating
Product:
Louisville, KY
Excellent Service!! My technician came on Wednesday, told me what was wrong w my door, scheduled job for the next day; arrived on time, completed the job and explained about the problem! I would highly recommend this technician!
- Shirley Foster
Shepherdsville, KY
Your guy fixed a partial install. He did a great job and was very courteous!
- Cathy Cardwell
Corydon, IN
Technician Travis Mays showed up in just 3 hrs after I called on a Saturday morning. He was friendly, knowledgeable and professional. I will recommend Travis and your company to anyone I know with garage door problems. Thanks again.
- Eric Lahue
Product:
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I had 2 Oakwood 200 10’x9’ doors installed. Although I had to way way too long for the delivery and install, I was pleased with the installer, and the job was well done. I haven’t quite conquered the wi fi option, the door(s) look nice, and operate as they should.
- Bill Wimberg
Product:
Crestwood, KY
Excellent and prompt service.
- K Blum
Product:
Elizabethtown, KY
Travis gave excellent customer service!I 5 star rating.
- Edward Mitchell
Product:
Louisville, KY
John was great!! Very professional, explained the problem, changes that needed to be made and the cost options. Fixed it within a couple of hours. Works and sounds so much better!!!
- Michelle Pollard
Louisville, KY
Thanks for your good service in replacing my openers and fixing the push button opener outside! Today when I came in and closed the door, I noticed that the light inside the opener's "operating box" remains on, and I cannot get it off -- no button seems to do it. I am afraid that bulb will go soon. Can someone please tell me how to turn it off? Many thanks. Martha Boltz
- Martha Boltz
Product:
Bardstown, KY
From start to finish, this company delivers excellent service in every way. From the first meeting with the technician, John Reitnauer, to the installer, Craig Noe, it has been a very pleasurable experience. Communication was maintained throughout the entire process. Everyone was always on time when expected, and the installer went to great lengths to satisfy us. I have nothing but good things to say about the entire experience. We are very pleased, and would highly recommend this company. Good job!
- Robert Burkett
Product:
Louisville, KY
Technician was prompt and professional. He gave an estimated cost for repairs before proceeding. Was knowledgeable of products and required repairs. Would definitely recommend company to others needing garage door opener repairs/replacement. A 5 star rating.
- Warren Biss
Product:
Louisville, KY
After initial repair of the opener it again would not work the first time I tried it. The technician on the second visit said the opener needed to be replaced. I asked for a rebate on the failed first visit but was denied. On appeal I was given a reprieve on labor only by the supervisor. I believe a rebate of the entire charge for the first visit which did not solve the problem would be fair, thus the bad rating.
- Douglas Abrams
Product:
This was overall the very best experience. Great Service
- Niraj Singh