Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1791 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
Great service and speedy too. Had a new garage door opener installed in less than an hour. The door opener is also very quiet- we are very impressed.
- Jay Cappy
Product:
Louisville, KY
Excellent service. They came earlier than expected. Explained the options, the techincan was very thoughtful and pointed out the items that needed service without pushing for an up sale. He got the job done as committed. Over all I'm very pleased and would strongly recommend Precision to my freinds.
- Pierre Clement
Louisville, KY
Precision came on time (called ahead). Seemed to do a very thorough job. Very clear on pricing and options.Replaced the spring and parts and also the strip at the bottom of the garage door. Appreciate them being able to complete the job today and so quickly.
- Tracey Ferdinand
Louisville, KY
I had a great experience with precision Tommy & Terry are two technicians that I had the pleasure to work with. They are knowledgable, experience, trusting & kind. I would recommend this company & their great techs. Terry L & Tommy, thanks for the great service!!ð???
- Freda Wright
Product:
Louisville, KY
Technician Brent arrived on time (actually a bit early) answered all my questions, and then proceeded to promptly adjust the door track. Did several runs of the travel to insure it rose and lowered correctly. Lubricated all hinges and springs and even gave me an estimate of the remaining life in the springs!
- Phillip Doty
Louisville, KY
Outstanding Customer Service and the job is well appreciated and my husband will use your service again, if needed.
- Robert Randle
Product:
Louisville, KY
very professional .. besides being a great guy...I hope I never need your services again but if I do I won't hesitate to call
- David Ecken
Product:
Louisville, KY
Terry did an excellent job. Very professional, knowledgable, and seem to enjoy his job
- Warren Gast
Product:
Louisville, KY
It seems that high quality customer service is a thing of the past. However, the service and professionalism from Tommy was outstanding. I would highly recommend Precision to my friends and family. Thank you for providing great customer service.
- Maria Porter
Product:
Louisville, KY
This is the second time that I have used Precision. The 1st time was for a new door installation with a new opener. This time to replace door springs on a door that was installed by someone else just over a year ago. Both times everything was explained up front, and I was given a choice of good, better and best. I really like this because most of the time I am only offered the best. The work on both jobs was done quickly and professionally. I would not hesitate to recommend Precision to anyone.
- John Hertel
Louisville, KY
were here when they said they would be and did the installation in about 1 hour.
- Lewis King
Product:
Louisville, KY
Technician very good. Would request to have him back. Quality company with quality service. My garage door tune up was done very well with the tech giving information on my door and opener.
- Edward Preher
Louisville, KY
They provided timely service and had availability on the weekends!! Brandon, the service technician, was courteous and professional. A job well done.
- Guy Lerner
Louisville, KY
Brandon was super friendly and very knowledgeable of his job. I know who to call for anymore garage door service. thank you
- Wade Garvin
Product:
Louisville, KY
Brent did a great job replacing the worn out parts of the garage doors. Works much smoother now. Thanks so much!
- Jane Meagher
Product:
Louisville, KY
Brandon Duby was personal and able to diagnose the problem quickly. His estimate was reasonable and the work was completed in a timely fashion. I would recommend using Precision Overhead again!
- Chris Hosking
Product:
Louisville, KY
He repaired the operator reinforcement bracket. He was very personable, he was courteous, and knowledgeable. He walked us through the whole process! He was just darn right friendly!!! I will definitely recommend him to others.
- Peggy Neblett
Louisville, KY
Efficient professional service. I called on a Saturday around 12:30pm and a service tech was at my house by 1:15pm. Several rollers had come off the track and the cables were frayed and broken. Part of the door was hanging down. Brandon knew exactly what to do and had it fixed in less than 30 mins. He was very efficient and professional. This is the second time I have used them, replaced broken spring first time. Service is excellent. Plan to use them to replace the door soon.
- Jeff Tomlin
Product:
Louisville, KY
Your representatives were both knowledgeable and professional. I will recommend your company to all who would use your services.
- Art Guepe
Product:
Louisville, KY
Very please with installation. Technician was absolutely amazing! He did a great job, was very patient, and didn't stop until the job was done. Will refer to friends and family.
- Jim Adkins
Louisville, KY
I called Saturday before noon, was able to have a same afternoon appointment. Ryan was on time, explained my options to me and had the sping changed in less than an hour. Thanks
- Ken Edwards
Product:
Louisville, KY
Excellent service, professional tech. All work completed and explained. Great job.
- Ben Wilson
Product:
Louisville, KY
Heard about business from Valpak coupons. Had tortion spring replaced. Done quickly and very well done. Scale of 5 on all aspects. Will definitely refer others to you. Thx Jim Anderson
- Jim Anderson
Louisville, KY
Installation was quick, thorough and clean. Terry was just great. I highly recommend this company.
- Tim Pitts
Louisville, KY
Precision Garage came and did a full garage door over haul including a new door opener. I was given a two hour window for service and was even called during that time frame to let me know when they would be here exactly. The service technicians Brent and his helper were knowledgeable, proficient, and personable. Their work was top notch. The work was done quickly, and well. Can
- James Cordy
Product:
Louisville, KY
Have been having problems with my garage door/opener for weeks and the spring broke leaving me no choice but to call someone. I did not know until I called that service was available on Saturday without that overtime/weekend rate! Customer Service was fantastic and was quoted a time of a 2 hour window for arrival. Tommy Gatlin, my service technician, called on his way for an arrival time and immediately made me feel at ease and I knew I had made a great choice. I was on borrowed time with my garage opener as it was over 15 years old. He assessed my problem and made recommendations. I decided to have a new opener installed along with the repairs to my door/springs/etc. It was worth every penny! I didn't know a garage door would be so quiet! Scratch this home improvement task off my list! Can't thank you enough!
- Gina Ramser
Product:
Louisville, KY
I was very impressed with Collin. He answered all my concerns and more. I will be getting back with you very soon. Thanks for your quick visit And the friendly way of dealing with a possible client.
- Catherine Lundergan
Louisville, KY
Our service tech Tommy was great. Explained everything very detailed. Very friendly and was finished fixed our double car garage door in less than an hour.
- Charles Coates
Louisville, KY
What a pleasant surprise to have such a polite, nicely dressed and intelligent tech. We really appreciated Ryan and his knowledge of our system. He found the problem with our door opener and fixed it quickly. I will recommend your company to others. Sincerely, Harold and Shirley
- Harold Sewell
I love that they Precision has weekend service and doesn't charge more for weekend calls. When our overhead spring broke on a Saturday night, I really thought I would have to wait until Monday to call and have to take off work. Called Sunday morning and a tech was out to my house in just a few hours. Completed the job timely, cleaned up, and was friendly. He didn't try to upsell me, but did make a few recommendations for the future if we decided to stay in the house. Overall, a great experience. Can't say whether the price was too high/too low as I did not call around, but felt it was fair based on researching the parts cost and assuming labor charges. Changing out high-tension springs could be a DIY'er project, but it's also very dangerous. I was willing to pay to have a pro do it. Included in price was 1yr parts and labor warranty.
- jeff stevens