Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1776 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
Brandon Duby was personal and able to diagnose the problem quickly. His estimate was reasonable and the work was completed in a timely fashion. I would recommend using Precision Overhead again!
- Chris Hosking
Product:
Louisville, KY
He repaired the operator reinforcement bracket. He was very personable, he was courteous, and knowledgeable. He walked us through the whole process! He was just darn right friendly!!! I will definitely recommend him to others.
- Peggy Neblett
Louisville, KY
Efficient professional service. I called on a Saturday around 12:30pm and a service tech was at my house by 1:15pm. Several rollers had come off the track and the cables were frayed and broken. Part of the door was hanging down. Brandon knew exactly what to do and had it fixed in less than 30 mins. He was very efficient and professional. This is the second time I have used them, replaced broken spring first time. Service is excellent. Plan to use them to replace the door soon.
- Jeff Tomlin
Product:
Louisville, KY
Your representatives were both knowledgeable and professional. I will recommend your company to all who would use your services.
- Art Guepe
Product:
Louisville, KY
Very please with installation. Technician was absolutely amazing! He did a great job, was very patient, and didn't stop until the job was done. Will refer to friends and family.
- Jim Adkins
Louisville, KY
I called Saturday before noon, was able to have a same afternoon appointment. Ryan was on time, explained my options to me and had the sping changed in less than an hour. Thanks
- Ken Edwards
Product:
Louisville, KY
Excellent service, professional tech. All work completed and explained. Great job.
- Ben Wilson
Product:
Louisville, KY
Heard about business from Valpak coupons. Had tortion spring replaced. Done quickly and very well done. Scale of 5 on all aspects. Will definitely refer others to you. Thx Jim Anderson
- Jim Anderson
Louisville, KY
Installation was quick, thorough and clean. Terry was just great. I highly recommend this company.
- Tim Pitts
Louisville, KY
Precision Garage came and did a full garage door over haul including a new door opener. I was given a two hour window for service and was even called during that time frame to let me know when they would be here exactly. The service technicians Brent and his helper were knowledgeable, proficient, and personable. Their work was top notch. The work was done quickly, and well. Can
- James Cordy
Product:
Louisville, KY
Have been having problems with my garage door/opener for weeks and the spring broke leaving me no choice but to call someone. I did not know until I called that service was available on Saturday without that overtime/weekend rate! Customer Service was fantastic and was quoted a time of a 2 hour window for arrival. Tommy Gatlin, my service technician, called on his way for an arrival time and immediately made me feel at ease and I knew I had made a great choice. I was on borrowed time with my garage opener as it was over 15 years old. He assessed my problem and made recommendations. I decided to have a new opener installed along with the repairs to my door/springs/etc. It was worth every penny! I didn't know a garage door would be so quiet! Scratch this home improvement task off my list! Can't thank you enough!
- Gina Ramser
Product:
Louisville, KY
I was very impressed with Collin. He answered all my concerns and more. I will be getting back with you very soon. Thanks for your quick visit And the friendly way of dealing with a possible client.
- Catherine Lundergan
Louisville, KY
Our service tech Tommy was great. Explained everything very detailed. Very friendly and was finished fixed our double car garage door in less than an hour.
- Charles Coates
Louisville, KY
What a pleasant surprise to have such a polite, nicely dressed and intelligent tech. We really appreciated Ryan and his knowledge of our system. He found the problem with our door opener and fixed it quickly. I will recommend your company to others. Sincerely, Harold and Shirley
- Harold Sewell
Louisville, KY
5 star had door spring replaced competitor could not come until Monday (3days)Percision was there in 3 hours. got your name from the yellow pages.
- Charles Wilber
Product:
Louisville, KY
Terry did a great job installing my new garage door. The price was fair and I am very pleased with the final result.
- Katie Bogan
Product:
Louisville, KY
Ryan is very professional, courteous and efficient!
- Linda Johnson
Louisville, KY
I recently had a garage sale and was very happy with the results until I began cleaning up. I was closing our garage door, and it went haywire! Apparently, it got "racked" and in the process of trying to continue to close it, the garage door motor broke. We called Precision and the Call Center efficiently scheduled us an appt for the next day. Brent Halbur, our technician, was prompt, very knowledgeable with all our options, and took a disheartening situation for me and actually made me feel good about having to replace the garage door opener! He went above and beyond to explain what was wrong, why, and provided a variety of options. If we ever need any additional services on our door or decide to replace it at any time, I will be calling Precision back and specifically asking for Brent! I do business with people that are fair, respectful and that I can trust. It's obvious he cares about his customers. Thank You Precision for setting the bar high for your competitors. Our business is yours.
- camilla price
Product:
Louisville, KY
The receptionist was very professional, friendly, and went that extra mile to make sure my appointment was scheduled correctly. Tommy, the service technician, was knowledgeable, courteous, and very professional. I feel Precision is a totally customer service oriented company and I would use them again.
- Sue Hohman
Louisville, KY
Just had estimate. The technician was courteous and friendly. would like to double check the price. Addition error? Charge for service call?" Please call in AM.
- dorothy beaulieu
Louisville, KY
The Tech was friendly and knowledgeable. The service was performed in a reasonable amount of time. I would use Precision again and I would refer them to friends and family
- Jim Despain
Product:
Louisville, KY
The technicians who came to my home were very nice and respectful. When installing the new door they found something the builder did wrong with the track, and fixed it. Very nice!
- Dayna Rouse
Product:
Louisville, KY
I enjoyed meeting with our technician, Collin, who assisted me in making the most informed decision for choosing our new Carriage House garage doors. He worked with my contractor and me to make sure all items were addressed properly since we are removing two old, small doors and installing one large new one. Although installation has not occurred yet, my initial impression has been highly positive.
- Steve Peak
Product:
Louisville, KY
Rapid response, courteous service, very pleased with this company and would recommend to my friends and family.
- Regina & Francisco Rivera
Product:
Louisville, KY
Ryan was prompt, polite, clean, friendly and very efficient. Job well done!
- Robert Carter
Product:
Louisville, KY
Tommy was excellent. He was on time, professional and quick. He knew exactly what to fix and the repair works great. I would recommend this company and Tommy to a friend.
- Elizabeth Trexler
Product:
Louisville, KY
I called several garage door opener companies to get some reputable company to address my Garage door problems. Some were rude. Some were trying to get me to purchase a new opener. None treated me with the honesty, courtesy, positive attitude and smile in their voice and on their face like Precision did. What a breath of fresh air! And then, Tommy Gatling arrived. He was bright, articulate, knowledgeable and customer service oriented. Precision is the only door company to call. They are going to grow by leaps and bounds because they care about their customers like other door companies don't.
- Mike Potter
Louisville, KY
Tommy was professional and helpful. much quieter. It may have been a little pricey, but needed to get it taken care of. Arrived when scheduled.
- Richard Walters
Product:
Louisville, KY
Dwayne, Ryan was outstanding!!! Very professional and courteous. I have been using another company and my door is working better now than it ever has. You guys are my recommendation to anybody I know that needs garage door work. So glad I called. You need to promote Ryan!! Randy ps. Very impressive customer service with the emailed invoice and the opportunity to write a review.
- Randy Muller
Brent did a great job replacing the worn out parts of the garage doors. Works much smoother now. Thanks so much!
- Jane Meagher