Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1770 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Very professional and knowledgeable both customer service and technician. Liked the technology as far as confirmations and payments.
- Curran Scarlata
Product:
Louisville, KY
My technician was extremely nice and professional!! He was a pleasure to talk to and could tell that he knew his stuff!! Thanks for the great job! P.S. Give him a big raise???? Terri Higgason
- Terri Higgason
Product:
Louisville, KY
I took advantage of the $99.00 garage door tune-up special on Angie's list from Precision. We received a call from our technician, Derek, prior to his arrival. He was very friendly, and explained each step as he worked. I would not hesitate to recommend Precision to friends and family.
- Paula Phillips
Louisville, KY
WE WERE VERY PLEASED WITH OUR SERVICE CALL. THE TECHNICIAN WAS VERY COURTEOUS AND KNOWLEDGEABLE. THE SERVICE CALL WAS ON TIME AND OUR PROBLEM WAS CORRECTED. WE WOULD DEFINITELY CALL PRECISION AGAIN IF WE HAVE TROUBLE IN THE FUTURE WITH OUR GARAGE DOOR.
- Bill Schoen
Louisville, KY
Quick response, Excellent service. Brandon was polite, professional and Quick.
- Wanda Murphy
Louisville, KY
Brandon Duby the Technician was very knowledgeable. Early November 2014 we will be having more work done by Precision (have estimate) and I would like to request Brandon Duby for that repair. Precision is now the only overhead door company I will call. Thanks for your excellent service.
- Doris Constable
Product:
Louisville, KY
Precision had installed a new unit a few years back and we trusted them to come out. The customer service person was very professional and arranged to have a service scheduled between 7-9 pm that night so we could get the door fixed before all the rain started and felt secure in our home. I mistakenly left my car tailgate up and then closed the door which caused the problem and after a very bad day it was so nice to have actual customer service. The service tech showed up at about 7:15, diagnosed the problem, fixed the problem quickly and we were so relieved. Precision is wonderful, fast, complete and does great work. Thank you so much for taking care of us and we would recommend you to anyone needing a garage door or repair! I am so sorry I did not get the technician's name but he lived in Radcliff as I thanked him for coming out so late.
- CHARLES MOORE
Louisville, KY
Great service would definitely recommend to others
- Joewan Thomas
Louisville, KY
I love that they Precision has weekend service and doesn't charge more for weekend calls. When our overhead spring broke on a Saturday night, I really thought I would have to wait until Monday to call and have to take off work. Called Sunday morning and a tech was out to my house in just a few hours. Completed the job timely, cleaned up, and was friendly. He didn't try to upsell me, but did make a few recommendations for the future if we decided to stay in the house. Overall, a great experience. Can't say whether the price was too high/too low as I did not call around, but felt it was fair based on researching the parts cost and assuming labor charges. Changing out high-tension springs could be a DIY'er project, but it's also very dangerous. I was willing to pay to have a pro do it. Included in price was 1yr parts and labor warranty.
- jeff stevens
Product:
Louisville, KY
Great service and speedy too. Had a new garage door opener installed in less than an hour. The door opener is also very quiet- we are very impressed.
- Jay Cappy
Product:
Louisville, KY
Excellent service. They came earlier than expected. Explained the options, the techincan was very thoughtful and pointed out the items that needed service without pushing for an up sale. He got the job done as committed. Over all I'm very pleased and would strongly recommend Precision to my freinds.
- Pierre Clement
Louisville, KY
Precision came on time (called ahead). Seemed to do a very thorough job. Very clear on pricing and options.Replaced the spring and parts and also the strip at the bottom of the garage door. Appreciate them being able to complete the job today and so quickly.
- Tracey Ferdinand
Louisville, KY
I had a great experience with precision Tommy & Terry are two technicians that I had the pleasure to work with. They are knowledgable, experience, trusting & kind. I would recommend this company & their great techs. Terry L & Tommy, thanks for the great service!!ð???
- Freda Wright
Product:
Louisville, KY
Technician Brent arrived on time (actually a bit early) answered all my questions, and then proceeded to promptly adjust the door track. Did several runs of the travel to insure it rose and lowered correctly. Lubricated all hinges and springs and even gave me an estimate of the remaining life in the springs!
- Phillip Doty
Louisville, KY
Outstanding Customer Service and the job is well appreciated and my husband will use your service again, if needed.
- Robert Randle
Product:
Louisville, KY
very professional .. besides being a great guy...I hope I never need your services again but if I do I won't hesitate to call
- David Ecken
Product:
Louisville, KY
Terry did an excellent job. Very professional, knowledgable, and seem to enjoy his job
- Warren Gast
Product:
Louisville, KY
It seems that high quality customer service is a thing of the past. However, the service and professionalism from Tommy was outstanding. I would highly recommend Precision to my friends and family. Thank you for providing great customer service.
- Maria Porter
Product:
Louisville, KY
This is the second time that I have used Precision. The 1st time was for a new door installation with a new opener. This time to replace door springs on a door that was installed by someone else just over a year ago. Both times everything was explained up front, and I was given a choice of good, better and best. I really like this because most of the time I am only offered the best. The work on both jobs was done quickly and professionally. I would not hesitate to recommend Precision to anyone.
- John Hertel
Louisville, KY
were here when they said they would be and did the installation in about 1 hour.
- Lewis King
Product:
Louisville, KY
Technician very good. Would request to have him back. Quality company with quality service. My garage door tune up was done very well with the tech giving information on my door and opener.
- Edward Preher
Louisville, KY
Brandon was super friendly and very knowledgeable of his job. I know who to call for anymore garage door service. thank you
- Wade Garvin
Product:
Louisville, KY
They provided timely service and had availability on the weekends!! Brandon, the service technician, was courteous and professional. A job well done.
- Guy Lerner
Louisville, KY
Brent did a great job replacing the worn out parts of the garage doors. Works much smoother now. Thanks so much!
- Jane Meagher
Product:
Louisville, KY
Brandon Duby was personal and able to diagnose the problem quickly. His estimate was reasonable and the work was completed in a timely fashion. I would recommend using Precision Overhead again!
- Chris Hosking
Product:
Louisville, KY
He repaired the operator reinforcement bracket. He was very personable, he was courteous, and knowledgeable. He walked us through the whole process! He was just darn right friendly!!! I will definitely recommend him to others.
- Peggy Neblett
Louisville, KY
Efficient professional service. I called on a Saturday around 12:30pm and a service tech was at my house by 1:15pm. Several rollers had come off the track and the cables were frayed and broken. Part of the door was hanging down. Brandon knew exactly what to do and had it fixed in less than 30 mins. He was very efficient and professional. This is the second time I have used them, replaced broken spring first time. Service is excellent. Plan to use them to replace the door soon.
- Jeff Tomlin
Product:
Louisville, KY
Your representatives were both knowledgeable and professional. I will recommend your company to all who would use your services.
- Art Guepe
Product:
Louisville, KY
Very please with installation. Technician was absolutely amazing! He did a great job, was very patient, and didn't stop until the job was done. Will refer to friends and family.
- Jim Adkins
Brent was the first to gve me an estimate on the material needed to fix my door. He was very professional in explaining what was needed and the reason. For the repair, Terry was very professional and explained the repair and figured out the probale cause for the door malfunction. Not only did he fix the door but repaired the cause, and realigned the door tracks. He also recommended on what maintenance that I could do to keep my door running at peak efficiency. His attention to detail show the kind of training and experience that Precision has in their employees. I highly recommend Precision for garage door repairs.
- Jack Baker