Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1675 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Had a torsion spring break. Called for an appointment at 10:30 pm. Arrived 8:30 am next morning. Technician Kyle, Very Professional !! A+ A+ A+ !! But,,,, the prices ??? 2 springs $440, 12 rollers $192, 3 bearings w/o brkt $240, 14 ft of cable $110 & bottom seal $98 !!!
- Marty Gipe
Mr. Gipe, Thank you for taking my call and allowing me to explain our pricing philosophy to build labor pricing into our parts, and the fact that you received much higher cycle material than industry standard. i'm also glad you were pleased with Kyle and his service.
Product:
Louisville, KY
I saw one of their vans and called- am I glad I did! They saved me $30 over the quote that I had from the company I had been using. John was able to fix the problem efficiently and professionally. I have found a new garage door repair company if repairs are needed in the future!
- Amy Kelly
Louisville, KY
You guys have been fantastic. Our experience was made seamless, easy, and very well-understood. Great staff and service. Will use again if necessary and recommend to friends/family.
- Lena Muldoon
Product:
Louisville, KY
David was awesome. Thanks for getting us back in business quickly. Everything was as advertised, but David exceeded expectations with his polite demeanor and skilled workmanship. Will definitely call again if the need arises.
- Kris and Cryatal Cockerel
Louisville, KY
John did a great job, honest and efficient! Definitely recommend Precision for garage door repairs!
- Richard Brent
Louisville, KY
Knowledgeable technician David, great timing for our emergent broken spring situation today. Fast and efficient service and informative website as well.
- Kenneth Calhoun
Product:
Louisville, KY
David technician Was very good, did a very nice job, went out of his way to make sure I got what I needed, was on time and left no mess, did not try to sell me something I didn’t need. Would call on him anytime I have a problem with my garage door. Give him A-1 marks, company has a very good technician working for them. ,
- Edward Long
Louisville, KY
Super quick response, fast installation, very good team of hard workers, very happy with their service.
- Maikel Perez
Product:
Louisville, KY
I appreciate being able to have service promptly. Technician was friendly and did a good job.
- Cathy Hill
Louisville, KY
Fast and efficient service with low cost and comes with guarantee
- Zamio Sattaur
Louisville, KY
I found David, the technician, to be very knowledgeable, informative and helpful. He was willing to answer all of my questions. If and when I need further I will not hesitate to call Precision.
- Bill Smith
Louisville, KY
David was very prompt and courteous. He explained everything to me and I was able to make an informed decision. I would definitely recommend Precision to others.
- Susan Hoffman
Louisville, KY
Estimate on a new garage door. Ian came out and was extremely professional outgoing and knew exactly what he was talking about. Anytime I need garage door work I will be calling precision and asking for Ian.
- Richard Hardin
Louisville, KY
Josh showed up promptly, was courteous and professional, and stayed long enough to do the job right. Excellent service.
- Chris Fitzgerald
Product:
Louisville, KY
Kyle Cundiff was very nice and knowledgeable person. It was refreshing to talk to him because he saw our needs and seemed to be very trustworthy.
- Will Casper
Louisville, KY
Josh D did a great pro job rehabbing our door with proper springs and rollers. He was prompt and was done in less than an hour.
- Lawrence Bennett
Louisville, KY
Repair of cables that lift and close the door. Everything was excellent.
- Jerry Gregory
Product:
Louisville, KY
Great service and communication.
- David Thomas
Louisville, KY
John Hill (the Technician) did a great job of trouble shooting the problem and coming up with a solution. So glad this is fixed.
- Beth Tomlinson
Louisville, KY
No repair preformed.A few squirts of WD40 and fooled with some wires. It seemed his goal was to sell me a new opener and anything else he could add on.I have been in business 40+ years and see this a lot.He seems like a nice person and always addressed me as Sir.This run should have taken 15 minutes they were there more than a hour.Your man is a heavy smoker and smoked on the job. in the garage,in the driveway and in his truck where it seemed he spent most of his time.
- Dan Dreher
Mr Dreher, We are sorry that we could not duplicate the problem you were having after our thorough 25 point safety inspection, and therefore did not recommend any repairs. We did note that your opener was significantly older than typical lifespan, and did offer/ recommend replacement. We did perform a free lubrication with our own proprietary lube at no charge as a courtesy. We thank you for bringing our technicians' smoking on the job to our attention. Our policy is that our employees only smoke in their vehicles, if at all. He has been counseled.
Louisville, KY
I was backing out of the garage and instead of hitting a "light" I hit the car garage door button. The garage door hit part of the car, bounced back up but would no longer work. On a recommendation from a neighbor I called Precision. Josh came out in less then 2 hours and repaired the track to the door. I did not expect such prompt service on Friday afternoon. Between the prompt service and Josh's professional and kind demeanor, I recommend Precision.
- Barbara Kuhn
Louisville, KY
Super fast service, friendly staff.
- Maikel Perez
Product:
Louisville, KY
Nice estimated
- Diane Garrett
Louisville, KY
I had used Precision Door in the past and was very pleased then. Precision Door was my one and only call. Their representatives, John, came out the same day I called and was very informative and helped me with my decision without being "pushy" or talking down to me. I really appreciated his help/concern. The technician that installed my door was prompt and did an excellent job. He also was very genuine and I appreciate that. Thanks Guys!
- Betty Bingham
Product:
Louisville, KY
Why I went with Precision, after contacting 3 - 4 service related companies (Overhead Door Repair Companies) I was struck with the professionalism demonstrated by Precision over the phone and the very professional website presentation online. The technician (David) was very knowable of his job, and product awareness, very quick to write up his recommendations with a "no pressure approach solution" to correcting the my garage issue. A 5 STAR RATING!!!!!!!!!
- Charles Palmer
Louisville, KY
Absolutely one of the BEST companies I have ever worked with. Sarah was prompt and efficient in the evaluation of my situation. Josh was expert at making the repairs. In addition to their attitudes and professionalism, the price was FAR BETTER than any one else. I will tell all my friends to call Precision for their garage door problems or if they need a new door. I can not give these people any thing but a perfect score.
- Rita Rocca
Product:
Louisville, KY
Great job by Jeremy. I would not hesitate to call Precision again.
- Thomas Mayes
Product:
Louisville, KY
En was perfect for the job. His explanation of all points necessary was concise and to the point. I would definitely recommend both he and Precision to anyone needing their quality of service
- Michael Graas
Product:
Louisville, KY
David was professional, efficient, and pleasant.
- Kim Reibling
Product:
Great job
- Mike Dingeldein