Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1665 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
Prompt response on Saturday and repairman came when expected. Very nice and knowledgeable.
- Carole Kuebler
Louisville, KY
Called Precision Friday afternoon. Not an emergency. They told me they'd have some out tomorrow, Saturday morning (no extra charge for weekends)between 8 and 10. Tech John called 7:40, said he was on his way. He was there at 8. Took him less than an hour to replace the broken spring, re-string the cables, inspect the bearings, etc. He explained everything he was doing. Very friendly, courteous guy. Great job.
- Michael Smiley
Louisville, KY
Showed up on time, fixed problem immediately and provided a new remote. General maintenance while he was there. Price was good.
- John Pisacrita
Product:
Louisville, KY
Very impressed with David Riedinger!! Very helpful and a pleasure to talk to. Can't wait to get my new garage doors and openers!!
- Sharon Harr
Louisville, KY
We bought your doors eight years ago and have been very pleased with their performance. We decided to do a tune up on them and your repair person, David, did the work. He was very professional and did a great job and explained what he did to improve the operation of our doors.
- Bruce Albertson
Louisville, KY
Very nice encounter with your representative. Grat to have someone who likes what he does!
- Fred Kaiser
Louisville, KY
Fast, on time and reasonably priced service... Tech presented many option of repairs, from a simple band-aid repair to best repair options.
- Micheal Hodge
Louisville, KY
Got a call 30 mins before arriving Tech arrived on time Diagnosed the problem Corrected it Very reasonable cost for the value of the service I would certainly recommend Thank you
- Gary Griffin
Louisville, KY
Heard your ad many times. :)
- Carolyn Young
Louisville, KY
My experience today was Excellent!! John called ahead and he arrived right on time. He was very respectful and listened to my explanation of the problems. John evaluated the door and opener and gave me his recommendations!! He was very knowledgable and gave me options and prices. John was very efficient with the installation and demonstrated the functions of my new opener. I am a very satisfied customer!
- Pat Benson
Louisville, KY
I give 5 stars only because of the service Dave Crowe provided me with. He was polite, kept his distance from me, and solved the problem I was having. Though I do have one complaint - since I am not the most knowledgeable about garage door/services I didn’t know what was going on with mine. It was a simple solution and I do think $65 for something that took 15 seconds to fix was a little ridiculous. I was recommended to you all, and I will be a lil hesitant to recommend and only to call you if for sure can’t figure out whats going on.
- Dakota Straub
Louisville, KY
En was great with explaining exactly what was wrong, and how he would go about fixing the issue. Even told us how to prevent future issues in the future. Will use Precision for any garage door repairs
- Cody F
Product:
Louisville, KY
Second time we used Precision. They provide a quick professional response to us. Over service tech was attentive to our problem, corrected it and checked all aspects of the door and opening system. Great service.
- William Walsh
Louisville, KY
excellent service from initial phone call to meeting John who took care of the problem quickly and professionly, service could not have been better especially considering the times were in right now.Thanks a lot PRECISION will be my go to and I will spread the word!
- Scott Crum
Louisville, KY
Quick response & great customer service.
- Chris Trayner
Louisville, KY
Response was very quick, Tech did quick and great install and was very polite and professional
- Neal Mueller
Product:
Louisville, KY
Great job under time constraints and Precision was able to come out and get the job done ahead of schedule.
- Matt Duncan
Louisville, KY
Precision Door just completed a repair in a very timely & professional manner. Tech was friendly, polite & knowledgeable Have used in past and am always happy with the service.
- Ken Farris
Product:
Louisville, KY
John was a 5-star installer. The new garage door opener is great, but I am not at all happy with the price of $699. If this had not been COVID-19 times, I would not have gone forward with the purchase / install, but I was in a bind. I have installed numerous openers myself over the years and I know that this one is about a $200 investment at Lowe's or Home Depot. A fair installed price would have been $500 instead of $700.
- Rick Vowels
Mr. Vowels, I'm sorry you were upset with our pricing. Thanks for taking my call and allowing me to explain that we do offer a lower quality unit that will likely just put you in the same predicament you have been in several times in the past. Replacing every 10 years or so for roughly $500. The unit we installed for $699 is far superior and comes with a warranty on the motor and the drive belt that only expires when you sell your house. In other words, this is the last opener you need to buy for this house. Thanks for listening and thanks again for your business.
Service Provided:
Product:
Technician: John H
Louisville, KY
Great job
- Mike Dingeldein
Louisville, KY
Had a torsion spring break. Called for an appointment at 10:30 pm. Arrived 8:30 am next morning. Technician Kyle, Very Professional !! A+ A+ A+ !! But,,,, the prices ??? 2 springs $440, 12 rollers $192, 3 bearings w/o brkt $240, 14 ft of cable $110 & bottom seal $98 !!!
- Marty Gipe
Mr. Gipe, Thank you for taking my call and allowing me to explain our pricing philosophy to build labor pricing into our parts, and the fact that you received much higher cycle material than industry standard. i'm also glad you were pleased with Kyle and his service.
Product:
Louisville, KY
I saw one of their vans and called- am I glad I did! They saved me $30 over the quote that I had from the company I had been using. John was able to fix the problem efficiently and professionally. I have found a new garage door repair company if repairs are needed in the future!
- Amy Kelly
Louisville, KY
You guys have been fantastic. Our experience was made seamless, easy, and very well-understood. Great staff and service. Will use again if necessary and recommend to friends/family.
- Lena Muldoon
Product:
Louisville, KY
David was awesome. Thanks for getting us back in business quickly. Everything was as advertised, but David exceeded expectations with his polite demeanor and skilled workmanship. Will definitely call again if the need arises.
- Kris and Cryatal Cockerel
Louisville, KY
John did a great job, honest and efficient! Definitely recommend Precision for garage door repairs!
- Richard Brent
Louisville, KY
Knowledgeable technician David, great timing for our emergent broken spring situation today. Fast and efficient service and informative website as well.
- Kenneth Calhoun
Product:
Louisville, KY
David technician Was very good, did a very nice job, went out of his way to make sure I got what I needed, was on time and left no mess, did not try to sell me something I didn’t need. Would call on him anytime I have a problem with my garage door. Give him A-1 marks, company has a very good technician working for them. ,
- Edward Long
Louisville, KY
Super quick response, fast installation, very good team of hard workers, very happy with their service.
- Maikel Perez
Product:
Louisville, KY
I appreciate being able to have service promptly. Technician was friendly and did a good job.
- Cathy Hill
I got service for a broken cable on the morning following my evening call. John did a great job.
- Rick Vowels