Read what people are saying
about Precision Garage Door in:
Louisville, KY
Precision Garage Door of Louisvillehas received 1770 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
I was greatly impressed with the installation by Rick. He is very professional. The opener is amazing. It has some great features like the delay at closing and opening, plus so quiet. I will recommend "Precision" to anyone that asks me about my opener and service. My brother happened to drop by and was very impressed and got information from Rick on how to call and request him to look at his door. Also what impressed me was that you give Military discount. I am an Air Force veteran. Once again, great install and professional work. Thanks, Michael Owen
- Michael Owen
Louisville, KY
Wonderful experience. Zac W. was there within an hour. He really went the extra mile. He was easy to talk to, very thorough, explained options well. Completed the task quickly and efficiently. Highly recommend.
- Eric Tichenor
Product:
Louisville, KY
Rick was very pleasant. Did quick repair, did general maintenance on garage door., door Is much quieter.. Great job
- Joan Boggs
Louisville, KY
Tech was friendly and knowledgeable. However $85 to show how to program multiple devices was Unreasonable. Why isn’t this information available on your u tube videos or phone support offered? I will be looking for another company to service In the future.
- Michael Sears
Mr. Sears, Thank you very much for your time on the phone. As we discussed - I have requested our web developers to add more videos to our site. We appreciate your feedback and will certainly make some adjustments.
Thank you for the responsiveness to my concerns. It show that Precision is a company that listens to its customers and willing to take the necessary actions to continuously improve its service. I would definitely use your company in the future and will recommend Precision without hesitation to others!
Louisville, KY
Excellent service man. Provided options for all price points as well as pros and cons with each selection. Took the time to explain work. Would recommend and use again for future business.
- Derrick Tobias
Product:
Louisville, KY
Due to a component failure the garage door failed to close. Precision technician, Zack after inspection, suggested that a new door install would be a better value than an attempt to repair using the existing door. I agreed and after being presented with options chose a door that matches the old door in appearance and color. Zack was very helpful and polite during our interaction.
- Bill Nichelson
Product:
Louisville, KY
Our experience with Precision was great! Rick was very knowledgeable, professional and honest. He presented options and then advised us of the best course of action. All the work was completed in a timely manner on the spot We were very happy with Precision!
- Roy and Jenny
Service Provided:
Product:
Technician: Rick M
Louisville, KY
Rick provided great customer service and and an overall great customer experience. he seems knowledgeable and provided detailed explanation as to what needed to be repaired. he also was very prompt in getting the job done. Thank you Rick appreciate your efforts. You represent your company very well!
- Erica Moore
Louisville, KY
Rick May was our tech he was pleasant and knowledgeable. work was done quickly and efficiently
- Sandy Sims
Louisville, KY
The product and installation was great. Just make sure you get what you told in writing. You may not get all you where told. They did meet my needs and I am happy
- Matt Johnson
Product:
Louisville, KY
On 08 Sep 2020, a Triple Touch Bottom Seal was installed, and the serviceman did not consult with the owner about it not fitting the garage door precisely. The second visit by the same serviceman had no results, said that was the only Bottom Seal that Precision had, that my door thickness was too thin and that was all he could do. HELP! Unhappy customer...
- Bert Baldes
Product:
Louisville, KY
Had door installed before. Has worked well up to this point.
- Michael Merriweather
Product:
Louisville, KY
great service and the workmanship was supberg. Great job all the way arround
- Bob Hughes
Louisville, KY
Rick from Precision was able to accommodate my schedule and showed up when expected. He also is very knowledgable about replacing parts. Our spring broke and he was very efficient on replacing it and very tidy with his work. Extremely helpful and respectful accommodating us in our situation. I would highly recommend this company for their professionalism and quality of work.
- Karen
Louisville, KY
Technician was on time, explained what needed to happen and fixed it. He also informed me of choices in case I want a new door and spring system. I was very pleased.
- Tim Baker
Louisville, KY
Tech that performed work was very professional. Explained everything that needed to be done and the repairs that he performed. Great first time experience.
- Jamel Johnson
Louisville, KY
Mr. Womack was very polite, very thorough on his inspection and installation. He explained thoroughly and answered all my questions. If all of your employees are like him, you are very lucky!
- Paul Hahlen
Product:
Louisville, KY
5.. The technician assessed the damage and gave several options for repair. He was thorough, pleasant and knowledgeable. We were very pleased with the outcome on a damaged door. All those I spoke with in the office were friendly and hellpful.
- Carol Dawson
Louisville, KY
Fantastic service. I called on Sunday afternoon and had an appointment for first thing Monday morning. The tech that came out was named Dave and he was fantastic. He was so nice and got our problem solved quickly. This is the 2nd or 3rd time we've had to call Precision for a service call and they never been anything but fantastic. I highly recommend them.
- Joy Hardin
Louisville, KY
When our garage door opener started having issues, we contacted Precision Door Service. They were so easy to work with from the beginning...scheduling, technician's (Travis) responsiveness, his knowledge and helpfulness. They even came out on a Sunday! I would recommend this company because I was very happy with everything...so glad my garage door is functioning properly so I can sleep again!
- Nancy Ackerman
Product:
Louisville, KY
Delighted to get next day service even on a weekend. Called as promised, arrived within the appointment window. Inspected the mechanisms and made a recommendation that pretty well matched what I was given and opted out of 9 months ago. All should be good for a long time.
- Beth
Louisville, KY
Technician arrived on time. He wore a mask and gloves, which I appreciate it. He explained what needed to be repaired, completed the repair in 20 minutes. Also, he was personable and professional. I would definitely recommend this company.
- Lavella and derek Harris
Louisville, KY
These guys were great! Josh first came to the house to help us determine what we had to do-fix or replace. He worked very hard to get us a door as quickly as he could so that we didn't have to be without for very long. Kevin and another technician installed my door today and they did a great job. It was hot and muggy but they got it done quickly and it looks great. Thank you all for helping out so quickly and doing a great job!
- Cortney Terry
Louisville, KY
John Hill was very professional, told me what options I had and let me decide. I am very happy with the service. I will recommend it to everyone.
- Allen Silver
Louisville, KY
My overall experience with Precision was wonderful! David and Zach were very timely, polite, and thorough. They did an excellent job repairing my garage door. Will definitely call again for any needs.
- Paige Simpson
Louisville, KY
My neighbor has a Precision door and I was impressed with the looks & operation. Summer Arnold was a great representative of Precision; She helped with the purchase; Was very knowledgeable of the product and friendly!!!
- Stephen Ellis
Product:
Louisville, KY
I called at 11, Travis was here by 1 and problem solved by 1:30. Fast, professional, and really pleasant to deal with. Very reasonable pricing.
- Gary Tate
Louisville, KY
The 2 gentlemen who came were very efficient knowledgeable and quick. I had to have all my rollers replaced and track fixed. This was done in 10 minutes, maybe less... i highly recommend and will use again!! Awesome job guys
- Erica Thomas
Product:
Louisville, KY
Very prompt and professional, did good job replacing springs and bearings.Definitely will use next time I need garage door service.
- Jim Hamilton
Fast, extremely courteous ,efficient, respectful, very reasonable but most of all knowledgeable service. David R. is the best.
- Tom Thomas