Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 80 reviews, averaging 4.00 Stars:
Louisville, KY
Georgetown, IN
Service rep was professional. However, price was too high.
- Nancy Novotny
Louisville, KY
Everything was great. Pretty expensive, but the tech was great. On time and very professional.
- Mary Perry
Louisville, KY
good & complete service; fairly expensive. H Polk
- Dr. Polk
Mount Washington, KY
Same day, quick appointment. Recommend a new opener & tech was very nice & knowledgeable. With that being said, we're gonna probably shop around.... feel like price is kinda high for just the opener but if quotes are comparable we'd definitely go with precision.
- Brenden Minervino
Louisville, KY
I chose Precision Service because I had seen their TV ads. My garage door was having trouble closing because raccoons had gotten into my garage and damaged the wiring. The consultant on the phone was friendly and helpful. She set up an appointment on the same day. The technician arrived right on time and was very knowledgeable. He fixed the wiring very quickly and tested the function of the opener to my satisfaction. My only complaint about the service was the cost- it was a lot more than I expected. He only worked on it for about 30 minutes and charged $251. But I guess that goes with the times.
- Thomas Hohman
Louisville, KY
All workers were courteous and professional. I only complaint was the business office, they took three(3) weeks to deposit my deposit check and three weeks to let me know when doors would be installed,
- Sharon Cantrell
Louisville, KY
I was very happy with the turnaround time for my appointment. I called at 8:15 AM and tech was at my house at 9:45. Tech was friendly. Fixed the issue in less than an hour. My only complaint was cost. As I mentioned, tech took less than an hour to fix the problem, but the charge was over $400. I just feel that’s high for something that took less that an hour to fix and required no new parts. Other than this, I was pleased with the experience.
- Johnny Coleman
Mount Washington, KY
The opener COULDN’T be fixed, but the service repair person was very good. THE PROBLEM WAS NOT in the door opener it was in the big unit. Everything works but door opener to fix it had to replace entire Garage opener.hand unit ok car ok outside number button ok. Decided not to spend 8-9 hundred dollars to replace the unit,
- Charles Higdon
Scottsville, IN
Technician was good and installed door quick. Liking the new door.
- Charles Rightnour
Product:
Louisville, KY
I picked Precision Garage because when I had an issue years ago they came out same day and stayed until the problem was fixed and my door could open again. That's why I had them put in a new door when the time came. I've had a few issues with the new door but they were fixed. The service person who came today was professional and fixed the issues quickly. The door is now quiet and doesn't rub the top of the door when it closes. Was very happy with Alex.
- Kathy Bensel
Lanesville, IN
The install was done in a professional timely manor. John, the technician, was on time and very personable. When I called to get an estimate,I ended up having to call back 3 times to get it. My initial install date was Friday April 5 in the morning, I was called that morning and rescheduled for the afternoon! I was then called the same day and rescheduled for Tuesday April 9 because the opener was not in stock. My only point of contention is this, I was charged a diagnostic charge of $115. I did not need diagnosis, I wanted a new garage door opener. There was absolutely no diagnostic done so I feel like the diagnostic charge should not apply.
- WILLIAM CORLEY
Product:
Louisville, KY
Was shocked at the cost of door springs to replace my broken one. They were cheaper back in 2015 Dakota did a great job in replacing the springs along with end caps in a very timely manner. Also adjusted door speed which I think will help.
- Ken Beaven
Louisville, KY
The 2 technicians that came out were Outstanding! They were both friendly, professional and knowledgeable. Thank you! My only complaint is that Precision chose to replace my Liftmaster garage opener (had it for 21 years) with a Linear 2 years ago, which appears to be of lower quality, because I had to have Precision on come out for the Linear unit/circuit board. I wasn’t aware of the difference in quality of the garage door openers until Now. Please don’t choose Linear anymore.
- Doris Benson
Louisville, KY
work was great .. they responded quickly . BUT I feel I was overcharged , I could have replaced the door for what I was charged
- Deluxe Carpet Cleaning
Louisville, KY
I have used your company for approximately 10 years and have had great service every time. You communicate and I know what is going on. And you get me in quickly. Much appreciated!
- Sandra Davenport
Sellersburg, IN
Dakota was very responsive and did an excellent job.
- David Mcclain
Crestwood, KY
Prompt response to my broken garage door springs. Quick repair. Very professional technician. I feel that the price for this service, although greatly appreciated, was excessive.
- Ken Hoff
Hollyvilla, KY
Great quick service
- Tony Minyard
Georgetown, IN
Dakota did a great job in changing out our garage door opener! He did not take a very long and cleaned up after his work was complete.
- James O'Connor
Hentryville, IN
Easy to schedule with. Alex was very informative and helpful. Great service and professional.
- Kim Gieseking
Prospect, KY
Quick, attentive and friendly. Very pleased!
- Joseph Rollinson
New Albany, IN
Wasn’t expecting this kind of problem. The technician was very nice and courteous. He made the repair in a timely manner.
- Phillip Asher
Louisville, KY
Same day service
- Mike Lally
Louisville, KY
You came highly recommended by several people that I trust. The technician was great friendly and informative. Wish I could afford the repair I need, but maybe later in the future. Will gladly recommend your services to anyone.
- Mary Bullerdick
Louisville, KY
Used Precison previously and was highly impressed
- David Gray
New Albany, IN
Your representative, Jason Wallace, was very nice and professional.. Mr. Wallace installed the new motor for the garage door and then demonstrated how to open and close it from the controller on my garage wall and from the remote control inside my vehicle.. He explained the warranty and gave me a receipt.. It was a very pleasant experience working with Precision Door to fix my garage door..
- Dan Thomas
Louisville, KY
John Hill responded to my service call and explained my options for repair. He was courteous and completed the repair quickly. Prices seem a bit high but the quality of the work was worth the added cost.
- Christine Beeles
Louisville, KY
My backup battery started beeping on 7/5/21 so, per my instruction packet, I called Service on 7/6/21, not aware that you were open on the July 4 National Holiday. John Hill came over and replaced the battery. I appreciate his service and demeanor. Although the backup battery was replaced, it is not in the list below.
- Paul Werle
Louisville, KY
QUICK AND EFFICIENT SERVICE INSTALLING NEW DOOR OPENER MAYBE A LITTLE HIGH ON THE PRICE BUT I GUESS THEY HAVE TO MAEK MONEY
- Marvin Goeing
Product:
Well they came out with wrong size door. After waiting a week and half so now got to wait for the Wright size. But your technicians were very nice and plight. No fault of there's at all I was not upset just little disappointed
- Danny Schultz