Jason W
Average: 4.73 stars
Jason W's Bio:
Louisville, KY
Louisville, KY
When I opened my garage door, it made a terrible noise and opened about six inches off ground on right side and about two inches on left. Power stayed on but door would not open or close. Also blew a part off the top of the door. I called the Precision Middletown, Ky phone number and explained the problem. The girl I talked with arranged a late day appointment but promised to let technician know to come earlier if possible. I was called a little later and advised by technician he was on his way. My technician was Jason Wallace, I couldn't have asked for a better and more knowledgeable technician. He was polite and very good at explaining what had happened and presented two options to fix the door. He presented two estimates and explained the warranty on each. He was very thorough and a very good worker. He never stopped until the door was fixed. You couldn't ask for a better technician and/or representative than Jason. I also want to give recognize the girl who made my appointment. She did exactly what she said she would do. My thanks to you and your company.
- Nancy Hornveck
Louisville, KY
In early 2020 Precision installed a new garage door motor, keypad, and replaced both springs on our garage door and I paid $699. For our second garage door they came out on 5/12 and only replaced our garage door motor. No replacing of springs, no installation of outdoor keypad (we didn't need it) and did not have a light bulb for the unit and we paid $809. Basically we paid $110 more, didn't get fresh new springs, and had to provide our own light bulb. Paid more, got less. Not happy.
- Darin Mccall
Shelbyville, KY
Jason completed the garage door with Five (5) *****. Jason was very helpful and such a "nice young". Hope Jason stays with your firm for many years. Thank You Again Ben Zimmerman Shelbyville, KY
- Ben Zimmerman
Mount Washington, KY
Great service, technician was professional. I am just blown away by the cost. Two springs, two bearings, and 40 minutes for the repair, 898$. That is insane, I am in the Military and don’t make a ton of money, so that hurt a lot. But I had to get it repaired. I feel like it’s a bit of a gouge. I would recommend your service to people but warn them of the very high prices. Respectfully. pc
- Patrick Crosier
Blue Ridge Manor, KY
After calling a tech was at my house within 2 hours. He was courteous and very professional. He explained all the options and possibilities. All work was completed in a couple hours satisfactory.
- Wesley Violi
Louisville, KY
Garage door still not fixed. It has been a week and no one called. Had to call your company and they told me someone will call me back. Still no call. Garage not secure. Not happy
- Gary Reynolds
Louisville, KY
Excellent service! Technicians were very knowledgeable. I thought the price of the spring replacement and etc. was too high ($882.57), especially for a senior citizen.
- GARY TANNER
Sellersburg, IN
Precision was recommended to me by my church friends Fritz and Kathy McCauley. I was very pleased with the man who came. (He gave me his name and I have already forgotten it.) He was professional, friendly, and efficient. Thank you, BJ Brandt, 1007 Caiman Ct, Sellersburg, IN. 502-297-2512.
- Betty Brandt
Louisville, KY
The technician did a great job. Only complaint I have is I had to purchase a new remote in order to sync with the new control. The cost was $90 and the price at lowes is $40. I asked the technician why I couldn’t purchase one from you since he was here for $40. He said he doesn’t set prices. Since he was here I had him install the new remote. The technician said he didn’t know how to wire the old remote to my other garage door. I fell I should get a credit for $50. I know that won’t happen but at least I relayed my comments.
- Noel Assad
Pewee Valley, KY
A highly-qualified worker from. your co. came today and repaired my overhead garage door. Very respectful and polite.
- Marsha Chadwick
Coxs Creek, KY
Immediate response given with next day service provided. The tech was very courteous. Upon arrival he fixed the rug by the front door and was very nice and respectful regarding my service. I highly recommend this company and my tech Jason. Thank you all for great service in a time where customers are asked to wait due to employee shortage. Highly recommended to anyone who want fast and great customer service.
- Tina Burkhead
Louisville, KY
Arrive on time after calling to confirm appointment. Friendly, professional and efficient. Very good explaining the process and estimate. Would highly recommend Jason .
- Russ Read
Louisville, KY
Don't remember installer name but he was very efficient and did a great job. Enjoyed talking to him about his Texas pig hunts. Bob
- Bob McGee
Bardstown, KY
Jason was awesome! Provided options and best one to suit our needs and future operation of our garage door. Always courteous and professional. Arrived on time at time stated.
- Brad Gagne
Jeffersonville, IN
Jason was our tech, he was very nice and friendly. He went right to work, checked out our problem, gave us our options, and when right to work. He did a great job and was done quickly!
- Jerry Collins
Louisville, KY
If I could give less than a one, I would. Precision came out 9/23/21 to fix my garage door and it is still not fixed as of 10/12/21. We have paid in full for this repair, too. Left messages for the owner and no returned call.
- Kaye Christy
New Albany, IN
Your representative, Jason Wallace, was very nice and professional.. Mr. Wallace installed the new motor for the garage door and then demonstrated how to open and close it from the controller on my garage wall and from the remote control inside my vehicle.. He explained the warranty and gave me a receipt.. It was a very pleasant experience working with Precision Door to fix my garage door..
- Dan Thomas
Louisville, KY
Our spring broke and it caused two of the hinges to snap in half. Jason Wallace was the technician that came to repair it. He was very professional and courteous.
- Travis Banks
La Grange, KY
The young man , Jason who came to the house was real professional and informative. Was a pleasure to work with him. Will definitely call in the future on any issues.
- Eric Mills
Louisville, KY
The service man was on time and very polite and got the job done.
- Jack Davis
Taylorsville, KY
Fast service
- Jerry Hagan
Louisville, KY
Technician was efficient in changing the code on our garage door He arrived at the scheduled time was finished in no time
- Jim Sidebottom
Louisville, KY
The technician was a young man named Jason. He was very professional and knowledgeable. As a former business owner with service technicians, I know the value of having employees who represent the company well.
- Roy Messersmith
Mount Washington, KY
Jason W. was my repair technician. We discussed two problems: 1. I thought was a stretched chain, and 2. the garage door is really noisy. There really wasn't a problem with the chain and he didn't try to fix a problem that didn't exist. Instead he thoroughly checked my door and we decided if I had some different rollers, plastic instead of metal, they would run smoother and more quiet. He was right! Dwayne you should be thankful you have a responsible and honest repairman, like Jason W., who looks out for your customers and represents your company so well. Thank you!
- Dianne R
Hentryville, IN
Lowes in Clarksville In. Highly recommended you and I am so very pleased with the work that Jason , your tech did. Excellent job. He is the best. I'm so impressed. I will tell everyone about you all. You all gave me next day service. I loved that to. It's all worth the price. Thank you so much.
- Elizabeth Jenkins
Louisville, KY
Jason came out to help me with my garage door and it was the 2nd time he had been to my house. Jason is a very good young man and i trust him as he does very fine work. Precision is a company that i trust and would give them a 5 stars rating. John S.
- John Shoptaw
Louisville, KY
The tech was really knowledgeable about fixing the door. He explained the whole process and had my problem fixed in a matter of minutes. He did an awesome job that another contractor told me that it couldn't be fixed.
- Jamel Johnson
Louisville, KY
Jason came out on Friday found out the problem and order a new door rail. He came back Saturday right on time. Did a great job and went over everthing that he did...
- Warren Rhodes
Shelbyville, KY
Jason called and was able to come out earlier then appointment time. He went through our option and was honest and kind. I would advise anyone who needs garage repair work done to contact Precision.
- Eva Amyx
Prompt and professional service. We were pleased with the service.
- J.P. vaughn