Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2516 reviews, averaging 4.88 Stars:
Louisville, KY
Product:
Louisville, KY
Excellent service. Called before he came and ended up coming early after he asked if I could make an earlier appointment. It worked out much better for me. He was very pleasant and professional. Got the work done quick and seemed to have done a good job.....only time will tell on that....Very pleased.. in the drop down box below it would only let me pick 1 product I purchased...but I purchased a bit..new springs, roller, cables....
- Julie Oechsli
Product:
Louisville, KY
Well satisfied with all the work done on my garage door. I definitely give you a rating of 5+
- Tom Hickey
Product:
Crestwood, KY
Brent was very professional and did an excellent job with the repair.
- Peter Delvalle
Product:
Louisville, KY
Called Precision to have them fix the gear and sprocket for my garage door opener. Derek did great. Kept me informed throughout and took extra time to confirm that the problem was resolved.
- Scott
Louisville, KY
You folks are great. Both technicians who gave me the estimate and installed the door were professionals. Glad I found you guys in the Value Pak mailer. Very happy with my new door and I am happy to recommend your services to anyone.
- Gordon Crawford
Product:
Mount Washington, KY
I purchased both a 1 car garage door and a 2 car garage door and the results are like night and day. The new doors are much better insulated, look phenominal and the new openers (belt driven) are super quiet. Later, when having trouble programming a Car2U remote in my 2010 Ford, Precision immediately responded to my email and sent someone out the next (Sunday) morning to look into it (btw: can't program Car2U remote on newer openers). These guys have fantastic customer service.
- Mike Wheatley
Product:
Bardstown, KY
I found Precision Door add in the telephone book. I called after 5pm and I had an early next day appointment. I was very impressed with the web site. Each employee had a picture and a little information about themselves. Tommy was the tech. that repaired my door. Tommy was on time, pleasant, informative and not pushy, he informed me about new safety features and lack of installer not checking his work. Tommy replaced cable that almost broke, he also put cable through springs for safety. When I'm ready for safety update on door I will be calling them back. A very happy customer, they receive 5 stars from me.
- Sandra Price
Product:
Louisville, KY
They installed two new very quiet garage door openers for us in Novemeber 2014 and set up the openers in our car visors. In one vehicle though the technician couldn't get both doors set up, only one. He thought there was an issue with the car and was gong to call the dealer. When I called a week or two later he said he was waiting on response from dealer who was checking into it. I then let it go through the holidays. After the new year I called Precision again and this time the owner, I believe Steve, came out and he was able to get the car opener working for both doors. Besides taking a little while to resolve the problem with the car visor opener, service was great and we are very happy with our new quiet openers.
- Laura Miller
Product:
Louisville, KY
Was here on time, understood what I wanted checked, worked quickly and did a thorough repair job on garage door. Great price and great service. Thank you !
- Suzanne Carbon
Louisville, KY
If I could go higher than a 5 rating I would. I can't say enough about how great the service and the price was. Brandon went above and beyond - thanks!! I would recommend this company if you want professional service and great value.
- Nancy Bryant
Product:
Louisville, KY
Initial call was for a broken spring. Upon inspection, they also found a frayed cable, worn hardware and seized rollers. Hardware was replaced and the door adjusted. Everything is now quiet and functioning properly. My wife is able to park in the garage again. Happy wife, happy life. I experienced professional service and would highly recommend Precision to anyone experiencing garage door trouble.
- Joe Brangers
Product:
Crestwood, KY
Professional website shows products, employees, and reviews of a local franchise of a larger company. Courteous and professional staff. Was able to schedule an estimate quickly within my limited timeframe. Communication was spot on. Price, product, and installation were all excellent far exceeding my expectations (which were very high). Can't say enough about the whole process. Three doors and openers on time and well done.
- Glenn Toomey
Product:
Louisville, KY
I had been saving coupons for Precision for a while. With old doors I knew something was going to break eventually. So the coupons caught my eye first. Before making a decision I checked to see if you were registered with the BBB. Brandon installed my conversion springs. He was efficient with the installation. He was concerned that I was satisfied. All and all a nice representative for your business. He was a little fuzzy with his math, and in trying to be fair said he would round off the figures to $1000.00. I did not question him at the time. However when my statement came, I had difficulty understanding where his total came from. I called and talked to Sherry twice. I did not want to call once let alone twice. She was awesome. It wasn't so much the money as I needed to understand how the cost was figured. I also want to compliment the fellow that initially answered the phone. Thank you for caring what I think and being concerned that you are meeting you customers' needs.
- SueAnn Kurfees
Product:
Louisville, KY
This is the 2nd time I have used Precision Door Company and I am just as Pleased with service this times as I was the first time. Extremely courtieous, knowledgeable and their pricing is very resonable. I will always call them when I have garage door problems. So glad there is a company like this still in business
- TONY LINNEY
Product:
Crestwood, KY
Tommy was the technician. I called at 10:30 and he arrived at 4PM that same day. Very prompt in service and response. He analysed the situation very well and offered a repair vs. a new system, saving us $900. The repair was done within one hour. It works perfect and looks fine. We can easily give 5-stars. Easy to recommend Precision! They are what customer service is all about.
- Bruce Smith
Louisville, KY
Previously, I had Precision Technician Derek fix my broken door, and subsequently install a new Precision door opener which all went very well. I then ordered a new fully insulated Precision door system, which was recently installed by Terry. Terry was on-time, friendly, and professionally went about his business in completely taking down my old door system and installing a new Precision door system. Without question, between the belt driven Precision door opener and the Precision door itself, it is the quietest residential garage door I have ever experienced. Additionally, I have been monitoring the temperature in the garage with having a fully insulated door and the difference is significant. Without reservation I would recommend Precision, and I do not give recommendations like that very often!
- Tom Turi
Product:
Louisville, KY
Previously, I had Precision Technician Derek fix my broken door, and subsequently install a new Precision door opener which all went very well. I then ordered a new fully insulated Precision door system, which was recently installed by Terry. Terry was on-time, friendly, and professionally went about his business in completely taking down my old door system and installing a new Precision door system. Without question, between the belt driven Precision door opener and the Precision door itself, it is the quietest residential garage door I have ever experienced. Additionally, I have been monitoring the temperature in the garage with having a fully insulated door and the difference is significant. Without reservation I would recommend Precision, and I do not give recommendations like that very often!
- Tom Turi
Product:
Prospect, KY
Brent really knows his profession and he is thorough in his explanations of what must be done. You can be proud to have him on your staff. As a former small business owner, I know how much you need to value your good ermployees.
- Nancy Hecht
Product:
Louisville, KY
Brandon did a really great job for me. He came out when agreed, had a look at the situation, etc. Unfortunately, the garage door didn't misbehave on his first visit. He made some obvious adjustments, and attempted to make a really old garage door opener work for a while longer. He offered a 90 day warranty, and said to call back if it acted up anymore. It did act up again, I called, and he came back and installed a new opener in about an hour. It works great! So much better than the old one. I am very happy with the service, with the product, and with the technician.
- Steve Watkins
Product:
Prospect, KY
Good morning Just wanted to let you know I had my garage door fixed yesterday at 9:30PM by Brandon. From scheduling the service to completion of the work, the service provided was truly exceptional. Thanks. Waqar
- Waqar Saleem
Louisville, KY
Great service. Quick and the price was great. Christina took my service call, she was pleasant and very professional and the tech Brandon was fast and courteous. I run a large service organization and I am very impressed !!
- Matt Coomes
Louisville, KY
Excellent response time. Called on Tuesday and the job was finished in a professional manner by Brent on Wednesday. New opener is fast and quiet.
- Rowland Hutchinson
Product:
Louisville, KY
I was pleased with the service I recieved at all levels of my experience with Precision. The service was prompt,professional and reasonable.
- Charles Rice
Product:
Louisville, KY
On time, professional - all around great work! It's much appreciated! Thank you.
- Kevin Pfaffinger
Louisville, KY
Was here within an hour of calling. Sent me pictures of who I would be expecting. All in all great experience.
- Tiffany Gaskin
Product:
Louisville, KY
Excellent service and super fast response...highly recommend Precision for your garage door needs!
- Bill Precious
Product:
Prospect, KY
5 star on time and did the job timely fashion. Didn't leave copy of paid receipt.
- Richard Fischer
Mr. Fischer, Thank you for the opportunity to service your garage door and the nice feedback. Since we switched to tablets last year, we have done most things electronically, including sending invoices. I will send a paper copy of the invoice out in the mail today. Happy New Year! Sherri
Louisville, KY
Service was fast called yesterday problem fixed today
- Lee Williams
Fisherville, KY
Garage door tune up and rubber flap replaced. I am told I need new rollers but will wait on that. Much quieter after tune up.
- Celesa Simmons
Excellent service, technician was awesome, on time and efficient. So happy I chose your company. I wish all service calls were as pleasant and professional. I've already referred you to my neighbor. Thank you for the excellent service!
- Eric Lawton