Read what people are saying
about Precision Garage Door in:
Louisville Area, KY
Precision Garage Door of Louisvillehas received 2451 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Thomas did a great job. He was polite and knew what he was doing. He probably is the best technician to ever come to my house.
- John Ellington
Product:
Louisville, KY
Chris was knowledgeable, quick and pleasant. He fixed the problem and explained what had gone wrong I would recommend your services. Sandy Neat
- Benjamin Neat
Louisville, KY
Amazing showed up on time very professional highly recommend will definitely do business with this company again
- Randall Morrison
Product:
Mount Washington, KY
Prices are a rip off. $600 for a 45 minute job. Did business before because this company was reasonable. But can't recommend after they try to screw people over.
- Justin Mullis
Louisville, KY
Alex was fast, Courteous, and very professional! Would call again anytime my garage has issues.
- Mike Kosztowny
Louisville, KY
The history of the business stands for its self. I knew I would get a professional job
- Steve Zinninger
La Grange, KY
Cam is a keeper, very good representative to your business. You came with a great words about your company. Cam was professional, knowledgeable and timely. So glad I called you and you sent him to help us. Highly recommend.
- Victoria Phillips
La Grange, KY
Excellent service. Very prompt and knowledgeable.
- Ed Colp
Shelbyville, KY
Top rate service by a very professional technician who did all the work in a very timely manner and did it well. I highly recommend him.
- John Porter
Louisville, KY
Yes thank you for the young man who did the work was very Professional very friendly and I would definitely like to have him back to do any service thank you very much Patricia Smith
- Patricia Smith
Mount Washington, KY
Thank you very helpful
- Mike Mclaughlin
Jeffersontown, KY
Thoroughly enjoyed the technician! Extremely well mannered and because of him I will be a repeat customer of Precision. I was about to give up on Precision after 2 scheduled appts back to back and they were a no show. Gave them another chance and they sent best of the best to install a new spring on my door.....thank you!
- Diane Walker
Product:
Louisville, KY
Quick response when garage door springs broke. Replaced springs and rollers and inspected garage door for damage. Very professional from first phone call to repairs. Will use again if needed.
- Jeff Christopher
La Grange, KY
Always does a good job. Timely
- James Thompson
Louisville, KY
Bought a lifetime warranty, my garage door springs and rollers. Had problems with it John came out, he said sensor needed alignment. I ask him about the springs. He said they look good. He left I closed the door, and guess what spring broke. Call them and the came and want to to charge me 500.00. This company is bad , Don't use them
- Donald Strabel
Mr. Strabel, Thank you for taking the time to speak with us in addition to taking the time to leave this review. As we discussed, we do not sell warranties which is why your receipt from 2011 indicates "no charge" on your warranty line item. We offered to replace the springs and only charge labor which you responded with yelling and profanity then disconnected the call. We're sorry we could not come to an agreement to get you back up and running. The same offer still stands, please contact us if you would like to schedule an appointment.
Finchville, KY
Technician (Thomas) was professional and very polite. He was obviously well trained and diagnosed our problem quickly. It was a pleasure doing business with Precision Door.
- David Johnson
Louisville, KY
I called because I had precision replace my garage door and opener about 9 or 10 years ago and my door was making an awful sound when opening and sometimes took two or three times hitting the button to make it open. The technician arrived and immediately told me it was the circuit board In the opener that was fried due to a storm or power surge. He insisted that I needed a new opener. Although I kept resisting he did come down on the price until I agreed. (Big mistake). Then he charged extra for a keypad and second opener. Looking at the genie door kits at Home Depot for 700 hundred dollars less which include keypad 2 remotes Wi-Fi ect. I feel I was ripped off. And my garage door is still making this noise. Very disappointed in myself with being pressured into wasting money. And they charge $75 for fuel and disposal. What a ripoff!
- Kathie Chandler
Mount Washington, KY
Shawn was on time and friendly. Did a great job getting my door opening again. Would highly recommend!
- Steven Packer
Louisville, KY
Tech was very friendly, and had it fixed in no time!
- Colleen Wise
Louisville, KY
A wonderful customer experience! I needed a remote opener replacement for my garage door and Cristina answered my call. She pulled up my information and had an immediately available technician to come over the same day! Shawn (or Sean), the technician) called me prior to arriving and was on time, professional and friendly. He programmed my remote in no time. Great team and customer service indeed over at Precision!
- Alex Sarino
Product:
Crestwood, KY
Garage door broke on Saturday evening and could not even open manually. Called customer service and technician came Sunday morning and repaired.
- Mitsu Nagaki
Louisville, KY
C?m & Shawn did good Job & funny boy
- Thanh Nguyen
Louisville, KY
Friendly and courteous service with a job well done.
- Phillip Todd Amin
Louisville, KY
They arrived early and got started right away. Removed the old door and all the hardware. Replaced with all new rails and new hardware. Reattached the garage door opener. Then made final adjustments. Cleaned up what mess their was. Gave instructions. Then left. Very courteous while he was here. Eric would highly recommend for anyone needing a garage door.
- David Vensel
Louisville, KY
Saw on tv. Thomas was very professional and cordial.
- Larry Sheehan
Product:
Louisville, KY
I contacted Precision because that's who installed our garage door so I had no reason to contact another company. I received a call from Shawn within an hour or so saying he would be here in about an hour. He arrived at the expected time, I explained the problem we were having; he proceeded to diagnose the problem and suggested we may want to have general maintenance in addition to resolving the problem we were having. Shawn was very polite and knowledgeable and I have no problem giving him a 5 star rating.
- Edward Shrewsbury
Louisville, KY
Thomas explained everything and fixed it promptly
- Doug Glass
Product:
Louisville, KY
Jason was very polite and professional. I would recommend to anyone. Got me fixed in no time. Thank you
- Nora Eaves
Louisville, KY
Jason was awesome! He came right out and got me all squared away! He was friendly and knowledgeable. His prompt efficient service was much appreciated, and a wonderful kickoff to my weekend. Thank you Jason!
- Erica Moore
Great customer service and friendly support staff. Great work as well.
- Robert Forman