Jason W
Average: 4.71 stars
Jason W's Bio:
Louisville, KY
Louisville, KY
I called them late evening the night before the visit. The person on the phone asked me what the issue was, I told them how our door was not functioning and told him the make and model of our motor. He stated he could send a repair tech out for $75 dollars. Okay great. Send out tech, he is in my garage for all of 2 mins to tell me those motors can not be repaired due to the age of the motor. I don't mind paying the fee if there had been a service performed. So I paid $75 for an estimate, their website says estimates are free. If this particular brand is not -repairable why send a tech and not just tell me that via the phone. Second issue they quoted me near 1000 for a specific motor. I have never delt with garages or what the prices typically are. So i decided to call around, understand all company's will be different prices but for the exact same motor and install they change nearly more than $500 compared to 4 other company's in the Louisville area.
- Amanda Gullian
Louisville, KY
Service was great. Can't believe that I didn't get a Senior Citizen Discount.
- LINDA DAWSON
Jeffersonville, IN
I didn’t get a receipt for my down payment.
- Betty Heacock
Louisville, KY
Absolutely amazing! Car and garage remote was stolen. I thought i needed a whole new motor and remotes but after the company came out, they were super honest and told me I just needed new remotes/code, saving me a huge cost. Highly recommend this company!
- Deborah Bow
Goshen, KY
Jason (I may have wrong name) did a great job. He made recommendations and we discussed options. He explained work thoroughly and how to use new pad.
- Rella Tower
Louisville, KY
Great quick service.
- SCOTTIE EMBRY
Blue Ridge Manor, KY
Was able to schedule same day service. Technician was polite and efficient.
- Susan Lippay
Louisville, KY
Selected you based on your 5 star ratings and customer comments. The young man (forgot his name) was friendly and knowledgeable of his job. I was very pleased with the process of getting the chain assembly replaced on my garage door. Question- can you send me a receipt?
- Elijah Meredith
Service Provided:
Product:
Technician: Jason W
Louisville, KY
very prompt and technician did a super job!!! i will call the, again
- Janet & Frank Campisano
Louisville, KY
This was the 2nd time we had to use your service. My mother had recently passed and the door broke leaving my car stuck inside. Jason was amazing, when he called we were on the freeway coming home, and when we arrived in 20 mins the door was repaired and he saved us a boatload of money. Thank you thank you thank you. With so much going on right now the last thing I needed was to worry about a huge expense. I would have given 10 stars if I could.
- David Belsito
Jeffersontown, KY
Had broken Garage Door Spring Repair. The Technician did a great job.
- Harold Kelly
New Salisbury, IN
Jason did a great job! He was patient with me when I was juggling between him and a couple other people. He was knowledgeable and made it work even though they are in pretty rough shape. Give this man a raise!!
- Nathan Rose
Taylorsville, KY
Friendly reliable service! Found the issue right away and corrected the problem I was having.
- David Daub
Louisville, KY
Prompt and professional service. We were pleased with the service.
- J.P. vaughn
Louisville, KY
When I opened my garage door, it made a terrible noise and opened about six inches off ground on right side and about two inches on left. Power stayed on but door would not open or close. Also blew a part off the top of the door. I called the Precision Middletown, Ky phone number and explained the problem. The girl I talked with arranged a late day appointment but promised to let technician know to come earlier if possible. I was called a little later and advised by technician he was on his way. My technician was Jason Wallace, I couldn't have asked for a better and more knowledgeable technician. He was polite and very good at explaining what had happened and presented two options to fix the door. He presented two estimates and explained the warranty on each. He was very thorough and a very good worker. He never stopped until the door was fixed. You couldn't ask for a better technician and/or representative than Jason. I also want to give recognize the girl who made my appointment. She did exactly what she said she would do. My thanks to you and your company.
- Nancy Hornveck
Louisville, KY
In early 2020 Precision installed a new garage door motor, keypad, and replaced both springs on our garage door and I paid $699. For our second garage door they came out on 5/12 and only replaced our garage door motor. No replacing of springs, no installation of outdoor keypad (we didn't need it) and did not have a light bulb for the unit and we paid $809. Basically we paid $110 more, didn't get fresh new springs, and had to provide our own light bulb. Paid more, got less. Not happy.
- Darin Mccall
Shelbyville, KY
Jason completed the garage door with Five (5) *****. Jason was very helpful and such a "nice young". Hope Jason stays with your firm for many years. Thank You Again Ben Zimmerman Shelbyville, KY
- Ben Zimmerman
Mount Washington, KY
Great service, technician was professional. I am just blown away by the cost. Two springs, two bearings, and 40 minutes for the repair, 898$. That is insane, I am in the Military and don’t make a ton of money, so that hurt a lot. But I had to get it repaired. I feel like it’s a bit of a gouge. I would recommend your service to people but warn them of the very high prices. Respectfully. pc
- Patrick Crosier
Blue Ridge Manor, KY
After calling a tech was at my house within 2 hours. He was courteous and very professional. He explained all the options and possibilities. All work was completed in a couple hours satisfactory.
- Wesley Violi
Louisville, KY
Garage door still not fixed. It has been a week and no one called. Had to call your company and they told me someone will call me back. Still no call. Garage not secure. Not happy
- Gary Reynolds
Louisville, KY
Excellent service! Technicians were very knowledgeable. I thought the price of the spring replacement and etc. was too high ($882.57), especially for a senior citizen.
- GARY TANNER
Sellersburg, IN
Precision was recommended to me by my church friends Fritz and Kathy McCauley. I was very pleased with the man who came. (He gave me his name and I have already forgotten it.) He was professional, friendly, and efficient. Thank you, BJ Brandt, 1007 Caiman Ct, Sellersburg, IN. 502-297-2512.
- Betty Brandt
Louisville, KY
The technician did a great job. Only complaint I have is I had to purchase a new remote in order to sync with the new control. The cost was $90 and the price at lowes is $40. I asked the technician why I couldn’t purchase one from you since he was here for $40. He said he doesn’t set prices. Since he was here I had him install the new remote. The technician said he didn’t know how to wire the old remote to my other garage door. I fell I should get a credit for $50. I know that won’t happen but at least I relayed my comments.
- Noel Assad
Pewee Valley, KY
A highly-qualified worker from. your co. came today and repaired my overhead garage door. Very respectful and polite.
- Marsha Chadwick
Coxs Creek, KY
Immediate response given with next day service provided. The tech was very courteous. Upon arrival he fixed the rug by the front door and was very nice and respectful regarding my service. I highly recommend this company and my tech Jason. Thank you all for great service in a time where customers are asked to wait due to employee shortage. Highly recommended to anyone who want fast and great customer service.
- Tina Burkhead
Louisville, KY
Arrive on time after calling to confirm appointment. Friendly, professional and efficient. Very good explaining the process and estimate. Would highly recommend Jason .
- Russ Read
Louisville, KY
Don't remember installer name but he was very efficient and did a great job. Enjoyed talking to him about his Texas pig hunts. Bob
- Bob McGee
Bardstown, KY
Jason was awesome! Provided options and best one to suit our needs and future operation of our garage door. Always courteous and professional. Arrived on time at time stated.
- Brad Gagne
Jeffersonville, IN
Jason was our tech, he was very nice and friendly. He went right to work, checked out our problem, gave us our options, and when right to work. He did a great job and was done quickly!
- Jerry Collins
I had used your company before and was happy with the service. Today I was just as happy.
- Susan Stokes