Read what people are saying
about Precision Garage Door
Precision Garage Door of Louisvillehas received 2965 reviews, averaging 4.88 Stars:
Louisville, KY
Louisville, KY
Thorough and efficient job done. Pleasant technician.
- Gary Hovis
Louisville, KY
Ryan was schedules to arrive between 10;00 and 12. He called to let me know when he would arrive and indeed arrived at the precise time . He quickly assessed the repairs needed and explained what his recommendation for what he felt was needed beside the obvious broken spring.He finished the job in 1 hour and I was able to keep my commitment @ 1p.m.He is a competent and gracious employee.Based on that I would recommend Precision Services.
- Mary Radwell
Product:
Louisville, KY
Tommy was wonderful today. He was a gentleman, friendly and fast. I would like to speak with a manager regarding new doors and if you have any discount for the new doors.
- Jim & sharon Williams
Louisville, KY
Tommy arrived here on time. He was professional, friendly and informative. I am interested in a discount coupon for additional services your company can perform. My husband is a disabled veteran. Please let me know, and I would be happy to refer your company to other homeowners. Thanks, Sharon
- Jim & sharon Williams
Product:
La Grange, KY
Long time Overhead door customer, but no more. Your customer service rep professional and more than willing to help, your tech was wonderful, courteous, informative, and timely. Will certainly use in the future.
- carla Young
Product:
Louisville, KY
I like 2 say this company was very very good at the service I received from them, they where prompt and came just about the time scheduled. They call me before coming and did a great job in repairing my garage door. I will call them again when needed. I forgot the technician name but he was great he just moved here from another state about 6 months.
- Sandra Fant
Product:
Louisville, KY
Quick response, courteous and knowledgable tech who explained all my options and costs. Since it was a very old opener unit I opted for a new unit. Happy with service especially since this was on a Sunday before a snow storm. The car is happy too!
- Mary ann Theis
Product:
Palmyra, IN
Professional and great work. I am very happy
- Corey Sweatt
Jeffersonville, IN
I was exceptionally pleased with the service and quality of the products. I had a motor and spring installed and all the hardware that goes with that. Ryan was the technician and I was extremely pleased with his ability to get the job done very well and in cold weather. He was very professional and instilled confidence in himself and in the company. I found you on the internet and was very impressed with your website and values. Also, coming on a Sunday (SuperBowl Sunday at that!) was very appreciated. I highly recommend your company.
- Gwen Goss
Product:
Louisville, KY
Exceptional service. If I have a repair need in the future I will call Precision.
- Joann Cyr
Louisville, KY
The technician did a great job and very happy with his work. I was also glad that your company could get to my garage door the same day I called.
- Joan Higdon
Product:
Louisville, KY
Collin was very knowledgeable and explained what he was doing and why he was doing it. I enjoyed my contact with him. If we need further service, I hope he is the technician who provides the service.
- Jim Scheetz
New Albany, IN
Installer did a great job; very professional. Our garage floor surface is uneven so required additional seal work (NOT the fault of the installer). The seal work was performed the next morning. Quality of door, motor, hardware and installation was excellent!
- Joseph Bahan
Product:
Louisville, KY
Choosing Precision was easy. The initial call was handled very well. I forgot her name, but she knows how to gather info for a service request. Tommy, the tech, showed up on time, explained the job well and did a great job. Don't change a thing; great job!
- Jon Hernando
Product:
Sellersburg, IN
I've had issues with my garage door for a couple of weeks, and the door would not open at all this weekend. I called Precision around 9:30 a.m., and Brent was here by 11:30! He installed a new opener and fixed my door in about 2 hours - very professional, explained all prices ahead of time, and did a great job. I highly recommend Precision!
- Lynne Kistler
Product:
Crestwood, KY
Ryan installed a new opener with remotes and key pad. Ryan called when he was on his way, he was very professional and did a really good and quick job. Thank you for the excellent service. Michael Lee
- Michael Lee
Product:
Prospect, KY
Brent was here within the time we were given. He was very knowledgeable and professional! Thank you for your services.
- Nikki and Todd Patterson
Product:
Jeffersonville, IN
Colin was easy to work with. He answered all my questions and was very patient explaining everything to me. I am very satisfied with Precision Doors
- Pat Bruner
Product:
Shelbyville, KY
Unfortunately, despite my providing her with a very comprehensive explanation of what I needed, and specifically asking whether this work could be done, turns out the appointment setter was unaware that Precision doesn't repair Wayne Dalton garage door torsion springs. This is why I can't give more than 3 stars. However, after Collin arrived, we discussed options and elected to replace the entire torsion spring assembly. The work was well done, he was prompt in arriving, the time taken to complete the task was minimal, and he was very courteous.
- Rick Fontaine
I apologize for the misunderstanding with our office in booking your repair appointment. Although we do work on all makes and manufacturers of doors and openers, sometimes we do have to convert the builder grade systems to a standard torsion. In your case it was a Wayne Dalton torque master system with an internal spring mechanism which are notorious for a short life cycle. To my knowledge most door companies wont replace these but rather do the torsion conversion because of the longevity issues. Thank you so much for your business, and again I apologize for the misunderstanding but I'm glad in the end we were able to get your door fixed right with a high cycle torsion system that will last for years to come. -Steve Van Dam
Product:
Louisville, KY
Very pleased with the service received. Ryan is an excellent technician and should get a promotion.
- Scott Caudill
Louisville, KY
Collin did a fine job. If I need service again I would surely want him to do it. He was very neat, friendly and a good worker. Thank you very much for sending him.
- James Bosler
Louisville, KY
The repairman, Tommy Gatlin, was very courteous. I was given the appointment time of 1:00 - 3:00. He called first to let me know he was on the way and showed up between the allotted times. Luckily the problem with my opener was easily fixed with a minor adjustment. If in the future I need any garage door repairs, I will certainly use Precision.
- Kathy West
Louisville, KY
Ryan was on time and very knowledgeable. Explained my repair options and executed the repair very well. Thoroughly tested the repair and I was very pleased with the service call and even the price.
- Bob Sutherland
Louisville, KY
Thank you for the prompt repair of our garage door. Tommy was an excellent technician, very polite, articulate, and very skilled in the workings of the garage door. We appreciate his pleasant demeanor, and ultimate repair of our overhead garage door.
- William Nunery
Louisville, KY
Thank you for the prompt repair of our garage door. Tommy was an excellent technician, very polite, articulate, and very skilled in the workings of the garage door. We appreciate his pleasant demeanor, and ultimate repair of our overhead garage door.
- William Nunery
La Grange, KY
We had an unfortunate door breakdown on the coldest night of the year. Precision sent Brent out to us the next day, he was clear about the options, what would give us the best service and finished the repair in the time frame promised. The price waqs reasonable and the service was exceptional. Thank you.
- Margaret & William Muller
Product:
Prospect, KY
Our technician Colin, was very personable, knowledgable, and very proficient. He did the job in a very short period of time and did it right. We would definitely recommend Precision Door Service if asked.
- Richard Wood
Product:
Louisville, KY
I called Precision over another company because I had a service coupon, the spring broke and we could not use the door. What I found when I called was a polite and helpful receptionist who helped me easily schedule an appointment. When the technician came to the house (on time) I was pleased with the professionalism, options and follow-through on the work. Brent was courteous, knowledgeable and efficient. I will definitely use Precision again and recommend them to others.
- Jenny Taylor
Product:
Louisville, KY
Your service was outstanding. Not only were you prompt on your expected time of arrival, your technician, Brent Halbur, was extremely friendly with excellent communication skills. He explained the details of repair clearly and worked efficiently. I could not have asked for better service.
- Jim Williams
Excellent service and very knowledgeable technician. He showed up within 2 hours of my calling. He also gave me info which I requested on a new lighter weigh door, as my door is over 35 years old. I was very impressed. Have already told friends about your company. Thanks again
- Dale Timperman