John H
Average: 4.86 stars
John H's Bio:
Louisville, KY
Louisville, KY
Another job well done by John. John listen to me. I had a hard time speaking since I had a minor Stroke. He understood everything I was saying, if he didn't he politely ask me to repeat it. I've had precision out 3 times. The first time was to put the new door up, second time was 9 years later was to replaced a broken spring, and today was a automatic height adjuster that works with a backup battery. Precision is a great Company that I would recommend strongly.
- Gary Hobbs
Mount Washington, KY
John was courteous and knowledgeable about garage doors. He gave me advice on how to keep my door working well. The cost was exactly what the customer service rep had told me, so there was no nasty surprise. I will call Precision again for any garage door problem I have in the future.
- David Scholten
Louisville, KY
This is the second time we have used you to fix a garage door problem, and once again we are very satisfied with the technician and your response. We called Saturday morning of a HOLIDAY weekend and was scheduled for later that day (no extra charge). Technician John called ahead to let us know when he was on his way. What should have been a quick normal replacement of a broken cable was complicated by the age of my garage door and it’s very rusted out bolts. John stayed determined to get the job done, and done right, no matter the time. Before he left, he even took the time to provide estimates for both new doors and for the replacement of the existing hardware parts. Thank you John!
- Jan R
Goshen, KY
I'm sure you hear this frequently, but here it goes again...You guys are the Best!!! I have been a customer of Precision for many years. When we moved to another location, and had garage door problems, I didn't hesitate to call Precision. Very trustworthy and dependable.
- John Boyd
Louisville, KY
I was impressed with the entire experience. From the phone call to schedule (friendly and helpful person) to the actual repair that fixed the problem. The repair man, John, came the same day I called. He was friendly, personable, and kind. He informed me about the issue to where I really understood it, provided options, and let me choose what worked best. I would recommend Precision.
- Terri Kendall
Louisville, KY
The technician was not able to fix the problem that I was having with programming the home link button on my Toyota. Then to matters worse he over heated the start capacitor my opener and didn't even offer to try and replace the capacitor.. The garage door won't open now. Now I am stuck with ordering the capacitor and repairing the unit myself.
- John Schwartz
Mr Schwartz, Thanks for taking my call and allowing me to explain the reason John was not familiar with that unit was because it was pre UL325 compliance.
Jeffersonville, IN
This is the second time we have used you to fix our garage door and once again the service was excellent! Love the same day service! John Hill was the technician and he was awesome! Helped us to an informed decision! Will definitely recommend you guys!
- Richard Abel
Louisville, KY
Called Precision Friday afternoon. Not an emergency. They told me they'd have some out tomorrow, Saturday morning (no extra charge for weekends)between 8 and 10. Tech John called 7:40, said he was on his way. He was there at 8. Took him less than an hour to replace the broken spring, re-string the cables, inspect the bearings, etc. He explained everything he was doing. Very friendly, courteous guy. Great job.
- Michael Smiley
Louisville, KY
Fast, on time and reasonably priced service... Tech presented many option of repairs, from a simple band-aid repair to best repair options.
- Micheal Hodge
Bardstown, KY
John Hill replaced my bottom seal and did it with speed and efficiency. This is the third time I have used Precision and will use them for all my door needs in the future.
- Jackie Crume
Louisville, KY
Heard your ad many times. :)
- Carolyn Young
Louisville, KY
My experience today was Excellent!! John called ahead and he arrived right on time. He was very respectful and listened to my explanation of the problems. John evaluated the door and opener and gave me his recommendations!! He was very knowledgable and gave me options and prices. John was very efficient with the installation and demonstrated the functions of my new opener. I am a very satisfied customer!
- Pat Benson
Crestwood, KY
John was extremely nice and helpful. We talked about about what he thought should be done and he completed the repair very quickly. The door works perfect. Very happy!! Phil Hornbeck
- Phil Hornbeck
Louisville, KY
Second time we used Precision. They provide a quick professional response to us. Over service tech was attentive to our problem, corrected it and checked all aspects of the door and opening system. Great service.
- William Walsh
Louisville, KY
excellent service from initial phone call to meeting John who took care of the problem quickly and professionly, service could not have been better especially considering the times were in right now.Thanks a lot PRECISION will be my go to and I will spread the word!
- Scott Crum
Louisville, KY
John was a 5-star installer. The new garage door opener is great, but I am not at all happy with the price of $699. If this had not been COVID-19 times, I would not have gone forward with the purchase / install, but I was in a bind. I have installed numerous openers myself over the years and I know that this one is about a $200 investment at Lowe's or Home Depot. A fair installed price would have been $500 instead of $700.
- Rick Vowels
Mr. Vowels, I'm sorry you were upset with our pricing. Thanks for taking my call and allowing me to explain that we do offer a lower quality unit that will likely just put you in the same predicament you have been in several times in the past. Replacing every 10 years or so for roughly $500. The unit we installed for $699 is far superior and comes with a warranty on the motor and the drive belt that only expires when you sell your house. In other words, this is the last opener you need to buy for this house. Thanks for listening and thanks again for your business.
Service Provided:
Product:
Technician: John H
Louisville, KY
I saw one of their vans and called- am I glad I did! They saved me $30 over the quote that I had from the company I had been using. John was able to fix the problem efficiently and professionally. I have found a new garage door repair company if repairs are needed in the future!
- Amy Kelly
Scottsville, IN
John was timely, thorough, and efficient in providing us with estimates and options for fixing our damaged garage door and helped make the entire process run smoothly.
- Matt B.
La Grange, KY
Sent a technician out the day I called. Very friendly and professional and knowledgeable. Completed work in a timely fashion. Very impressed with the quality of service
- Sandy Moore
Louisville, KY
John did a great job, honest and efficient! Definitely recommend Precision for garage door repairs!
- Richard Brent
Louisville, KY
I appreciate being able to have service promptly. Technician was friendly and did a good job.
- Cathy Hill
Prospect, KY
Thank you very much to John and Precision Overhead Garage Door Service. We had a broken wire to the electronic eye at the bottom of the garage door. It was a simple fix. And John completed the task quickly, efficiently and courteously. However, we had been living without the ability to use our car's clickers to open the garage door for several weeks because we thought it would be a hassle to get it fixed. Not true. We called after 12PM. We got an appointment at 4PM. It was fixed by 4:15PM. Now, we are good to go. Thank you.
- Dan Moyers and Sarah Smith
Louisville, KY
Great service and communication.
- David Thomas
Louisville, KY
John Hill (the Technician) did a great job of trouble shooting the problem and coming up with a solution. So glad this is fixed.
- Beth Tomlinson
Jeffersonville, IN
John was knowledgeable professional and completed work in a timely manner.
- David Shelton
Charlestown, IN
5 Star Scheduled timely technician was skilled Very nice and polite
- Lee Napier deceased change to Thelma Napier home owner
Louisville, KY
As always - service was very prompt - and the Technician was not only very professional - but friendly too! Could not have had any better service!
- A VERY SATISFIED CUSTOMER
Louisville, KY
Kenny e technician was on time, very courteous and professional. One item I notice on receipt now is warranty is for 1 year instead of 3 year warranty we discussed. I would appreciate if receipt could be changed to 3 years and resent to me. Thanks
- Dan Sheehan
Memphis, IN
Technician was very professional and had our door operational again in a short amount of time! Very happy with the results
- Robert Caudill
Your tech's professionalism and service was outstanding.
- Jerry Stallworth